Enterprise Cloud Communications Overview


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XO\'s Hosted Cloud Communications Product

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Enterprise Cloud Communications Overview

  1. 1. XO® ENTERPRISE CLOUD COMMUNICATIONS Benefit from IP communications, easier network management, and enhanced employee productivity. XO Enterprise Cloud Communications is a highly scalable, IP communications service thatBenefits allows multi-location businesses and organizations to dramatically cut the capital investments• Eliminate capital expenses— and operating costs of managing enterprise-wide communications, simplify communications of buying PBX systems infrastructures and accelerate the deployment of IP and unified communications. and phones• Gain operational savings— with the certainty of being able IP Communications for the Enterprise One Comprehensive Solution to project monthly expenses; by combining voice and data XO Enterprise Cloud Communications is an XO Enterprise Cloud Communications over a single circuit; and through free site-to-site calling end-to-end IP communications solution from packages enterprise IP telephony as a among your locations the leader in business Voice over IP and SIP Communications-as-a Service with a pre-• Enjoy the benefits of IP and trunking services. It gives your organization dictable, per user pricing model. With this Unified Communications— using High Definition voice and unprecedented return on investment: solution, the delivery of IP voice is managed video, and mobility features over the award-winning Tier 1 XO nationwide that allow users to seamlessly • Freedom to upgrade to full IP-PBX features network. move conversations between and functionality and IP phone sets without mobile and office phones having to purchase new PBX equipment With live voice quality monitoring, built-in• Free up IT resources— • Operational savings with free site-to-site call- by eliminating ongoing redundancy and an uptime service guaran- ing within the enterprise network maintenance requirements • The certainty of a predictable monthly cost tee, XO Enterprise Cloud Communications• Enjoy peace of mind— with has all of the benefits you need to easily and per employee for company-wide voice a future proof solution, and business continuity features services confidently deliver high-quality voice, video• Centralize control of • The ability to free up IT resources by out- and communications across the enterprise. standardized calling sourcing IP communications to a trusted and features in the cloud—and experienced service provider. Leadership & Nationwide Coverage allow administrators and users to manage their own features The solution integrates: quickly through a robust, XO Communications is the leading business secure online portal • A full range of IP telephony features VoIP and SIP Trunking provider with the larg-• Be assured of superior • Local and long distance calling est share of the VoIP access services market call quality—through High • Enterprise-wide High Definition voice and and the largest number of business end Definition clarity and quality of video Service monitoring users: more than 1 million. • Network services • Convenient and secure online management of calling features • SIP-enabled, High Definition phones. Solutions Built Around You. Connect / Communicate / Manage / Protect / Optimize
  2. 2. Service Overview / XO® Enterprise Cloud Communications Branch 1 Branch 2 Branch 3 XO® Enterprise Cloud Communications Headquarters MPLS Network Placeholder Management Portal Calling Features UC Mobility HD Voice HD Video Collaboration Connection IP-PBX Regional Office Branch 4 Branch 6 Branch 5Since all of the applications for XO Enterprise Cloud Communications reside in the cloud, businesses can enjoy the benefits of IP communications with-out having the extensive upfront capital costs of installing new equipment. This significantly reduces a burden on IT organizations of having to manageand maintain the communications infrastructure at each location.XO Communications IP communications Standard calling features include: • Automatic Call Back—call someoneservices are available in 2,700 cities back when his/her phone isn’t busyand 80% of the major U.S. metropolitan Individual User Features • Busy Lamp Field—enable reception- ists to monitor employees’ phone statusmarkets—so you can connect more of XO Anywhere Plus – With the excep- regardless of where the employeesyour locations with XO Enterprise Cloud tional mobility features of XO Anywhere are workingCommunications services. With more Plus, you can: • Call Forwarding (Always, Busy, No than 12 years of experience in deliver- Answer, Not Reachable, Selectable)— • Automatically and seamlessly move a gain multiple ways to redirect incominging Voice over IP services, you can rest call from your mobile to a fixed phone calls to another destination when aassured that XO Communications has without having to dial extra numbers line is busythe expertise to provide network and • Make a call from any phone anywhere • Call Return—use an abbreviated code toVoIP assessments, site qualification and and caller ID displays your office number call back the last person you spoke with • Automatically forward voice mail todeployment to ensure that your installa- • Call Transfer—Transfer a call your email • Call Waiting—Answer calls whiletion and cutover goes smoothly. • Make and receive calls from any device, already engaged with other calls at any location, with only one phone A Full Range of Calling Features number, one dial plan, one voice mail- • Calling Line ID Delivery Blocking— Block display of an individual’s caller ID box, and a unified set of features. • Do Not Disturb—Set the phone so thatUnlike many competitive services, XO it appears busy to callersEnterprise Cloud Communications Other standard user features include: • Four-digit extension dialing within calling features and IP phone sets are enterprise network—Call others within • Alternate Numbers—be reachedincluded standard in the monthly price your company without dialing 10 digits through up to 10 other phone numbers/per seat. • Last Number Redial—Repeat the last extensions call you made by keying in a special code • Anonymous Call Rejection—block • Multiple Call Arrangement—Speak to calls from parties that restrict their caller two parties before transferring a call IDs from view© Copyright 2011. XO Communications, LLC. All rights reserved. XO, the XO design logo, and all related marks are registered trademarks of XO Communications, LLC.
  3. 3. Service Overview / XO® Enterprise Cloud Communications• N-Way Call—Speak to a third-party • Selective Call Acceptance and • Voice Messaging/Voice Mail—use a before transferring a call Rejection—allow or deny calls after voice portal from any phone to set up• Privacy—Prevent your number from hours, holidays or for some other reason voice mail preferences, record greetings being visible to your group or in the • Shared Call Appearance—displays the or listen to voice mail messages, send online employee directory numbers of others within your group voice mail to email or cell phones or• Push-to-Talk—Enjoy intercom-like func- • Three-Way Call—make three-way con- allow callers to reach a live attendant tionality among specific stations ference calls Standard Executive Video Exec. Conference Executive Office Seat Office Seat Seat Room Receptionist Seat Cisco SPA 303 Cisco SPA 508G Cisco IP Video Cisco SPA IP Phone IP Phone Phone E20 508G+SPA 500S Polycom ® SoundStation® IP 600 Polycom® Polycom® Polycom® Polycom® SoundPoint® SoundPoint® IP 335 SoundPoint® IP 450 VVX® 1500 IP Attendant Individual User Features Alternate Numbers Anonymous Call Rejection Anywhere Plus Automatic Call Back Busy Lamp Field Call Forwarding (Always, Busy, No Answer, Not Reachable, Selectable) Call Return Call Transfer Call Waiting Calling Line ID Delivery Blocking Do Not Disturb 4-Digit Extension Dialing Last Number Redial Multiple Call Arrangement N-Way Call Privacy Push-to-Talk Selective Call Acceptance and Rejection Shared Call Appearance Three-Way Call Voice Messaging/Voice Mail Group Features Auto Attendant External Calling Line ID Delivery Hunt Group Instant Group Call Voice Messaging/Voice Mail Group Administration© Copyright 2011. XO Communications, LLC. All rights reserved. XO, the XO design logo, and all related marks are registered trademarks of XO Communications, LLC.
  4. 4. Service Overview / XO® Enterprise Cloud CommunicationsGroup Administrator Features your corporate network under one plan.• Auto Attendant—answers the phone Each plan has a monthly commitment and provides a personalized message threshold, and all calling from your About XO Communications with options of how to reach a specific locations contributes to the monthly party, extension or group XO Communications, a subsidiary of commitment amount. Under the plan, XO Holdings, Inc. (OTCBB: XOHO), is a• External Calling Line ID Delivery— delivers caller ID to an individual’s phone you can simplify and save with volume leading nationwide provider of advanced discounted rates for in-state and state- communications services and solutions• Hunt Groups—automatically process for businesses, enterprises, government, incoming calls received by one number to-state calls, 6/6 billing increments and carriers and service providers. among a group or users or agents based 2-digit call rounding. Calls to all U.S. on pre-selected routing patterns territories and usage from domestic toll- XO customers include more than half of• Instant Call Group—automatically alert the Fortune 500, in addition to leading free numbers are included in the plan. employees of a group of a multi-party cable companies, carriers, content conference call providers and mobile network operators.• Voice Messaging Group—configure Enhance Communications, Boost Utilizing its unique combination of high- voice mail portal features for employees Productivity capacity nationwide and metro networks within a group. and broadband wireless capabilities, With XO Enterprise Cloud XO offers customers a broad range of managed voice, data and IP services withEnjoy Competitive Long Communications, you enjoy virtual PBX proven performance, scalability and valueDistance Outside of Your functionality without the upfront capital in more than 75 metropolitan marketsEnterprise Network costs of upgrading phone systems across the United States. or phone sets—plus gain all of theWith XO Enterprise Cloud For more information, call operational savings of a comprehensive your XO sales representative,Communications, you may select one IP communications across your entire visit www.xo.com or call:of several XO Corporate Long Distance enterprise. Enhance the productivity 866.349.0134calling plans that allow you to simplify tools, mobility and experience of yourand easily manage your company’s workforce with the solution that easilylong distance call numbers outside of scales with your organization as it grows.XO Communications XOECSO-0214© Copyright 2011. XO Communications, LLC. All rights reserved. XO, the XO design logo, and all related marks are registered trademarks of XO Communications, LLC.