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AGIFORS SSP 2013
Incorporating Gate Operations
into Schedule Planning
Joshua Marks, CEO
+1 703 994 0000 Mobile  josh@masflight.com
W W W . M A S F L I G H T . C O M
We used masFlight’s
analytics platform
All 2012 flight operations for
U.S. mainline carriers
Gate Characteristics
in Schedule Planning
New technology makes it
possible to incorporate gate
variability into schedules
Big data can highlight where:
• Obstructions or distance drive
significantly longer taxi-out times
• Other gate factors drive variability
that impacts on-time performance
Block planning is an
art based on review of:
Taxi-out time history
Flight time history
Taxi-in history
One-time factors
Big data enables a more
scientific approach with:
Departure and arrival gates
Competitive dynamics
Intra-seasonal weather
Tail number differences
0
50
100
150
200
250
5
15
25
35
45
55
65
75
85
95
105
115
125
135
145
155
165
175
185
195
205
215
225
235
CountofFlights
Minutes After Gate Departure
Taxi-Out, Runway Landing
and Gate In Distribution
Delta LGA-ATL 2012
Gate Out
Landing Time
Gate In
Block Time Planning: From Art to Science
Much more is possible today than just taxi and air time analysis
Modal
Taxi Out
23 min
Modal
Gate Arrival
2h 28m
0
500
1000
1500
2000
2500
3000
3500
4000
5 15 25 35 45 55 65 75 85
Taxi-Out Time In Minutes
United Mainline Taxi-Out from SFO Gates
Calendar Year 2012 – All Flights
5 15 25 35 45 55 65 75
Taxi-Out Time in MInutes
United Taxi-Out from SFO (2012)
Domestic (Blue) vs. Int’l (Red)
Domestic
International
Multiple Factors Affect Taxi-Out Variability
Blocked ramp
Tugs and tow bars
Ground personnel
Push-back distance
Distance to runway
Taxiway factors
Construction
ATC and pilot skills
Taxi speed
Concurrent runways
Traffic management
Weather
Flights
Flight Type Alone Doesn’t Reveal Underlying Drivers
Parsing by flight or mission (domestic, international, fleet) doesn’t tell the full story
Parsing
operations by
flight type
doesn’t reveal
the drivers
Gate Variability in Taxi Out Time is Significant
United’s SFO Operation: 5 min difference in average taxi-out times by pier
West International
(Odd gates 91-99)
23.5 minutes
East International
(Even gates 90-100)
21.3 minutes
West Base Domestic
(Gates 72-75)
21.0 minutes
East Base Domestic
(Gates 68-71)
18.1 minutes
Outer Domestic Pier
(Gates 76-77 and 80, 82, 84, 88)
18.6 minutes
Inner Domestic Pier
(Gates 81, 83, 85, 87, 89)
20.7 minutes
Data from 2012 All UA SFO Operations
Gate Assignments Matter!
UA 760 SFO-JFK 10:45am Departure
Gate 80*
19 min
Gate 84
20 min
Gate 81
22 min
Gate 85
23 min
At hubs, gate choices drive 5 min differences in taxi-out.
Gate choice can determine an on-time arrival for 10% of flights.
Gate 82
18 min
Gate 83
23 min
Now consider taxi-out averages at the gate level
UA 760 SFO-JFK 10:45am Departure (2012 departures)
Airport teams think about operations…
But from a passenger-centric perspective.
joshrushing.com
Many teams plan for consistency in gating,
but operational demands shift assignments.
Evidence supports that real improvements
can result from collaboratively integrating
gate allocation into block forecasts.
54%
48%
36%
31%
21%
LAX
MIA
ORD
DFW
JFK
American Hubs
43%
42%
34%
33%
22%
LGA
DTW
ATL
MSP
SLC
Delta Hubs
62%
45%
35%
33%
27%
24%
12%
SFO
O…
IAH
IAD
E…
LAX
DEN
United Hubs
23%
13%
9%
9%
BOS
JFK
LGB
FLL
JetBlue Focus Cities
Significant Variance in Taxi Time by Gate
Creates an Opportunity to Improve OTP
We reviewed the difference in average taxi-out time at key
hubs, measuring the spread between the fastest and slowest gates.
46%
31%
22%
21%
21%
20%
17%
BWI
LAX
M…
DAL
PHL
LAS
PHX
Southwest Focus Cities
Narrow ramps, tight piers and
intersections are key drivers of
gate-level taxi out variability.
Less significant variability
observed for
Alaska, Frontier, and Virgin
America hubs
Variability + Delays = Opportunity
Because behavioral change is needed, focus on hubs
where gate adjustments can drive maximum OTP gains.
AA-DFW
AA-JFK
AA-LAX
AA-ORD
AA-MIA
AS-PDX
AS-SEA
B6-BOSB6-FLL
B6-JFK
B6-LGB
DL-ATL DL-DTW
DL-LGA
DL-MSP
DL-SLC
UA-DEN
UA-EWR
UA-IAD
UA-IAH
UA-LAX
UA-ORD
UA-SFO
US-CLT
US-DCA
US-PHL
US-PHX
WN-BWI
WN-DAL
WN-LAX
WN-LAS
WN-MDW
WN-PHL
WN-PHX
FL-ATL
F9-DEN
NK-FLL
VX-LAX
VX-SFO
5.0%
7.0%
9.0%
11.0%
13.0%
15.0%
0.0% 10.0% 20.0% 30.0% 40.0% 50.0% 60.0% 70.0%
CRITICALFLIGHTS(SAT+10TO+20)
TAXI OUT VARIABILITY AMONG DEPARTURE GATES (Average taxi-out difference, fastest vs. slowest gates)
2012 Comparison: Variability of Departure Taxi-Out Time Among Gates
vs. Percent of Critical Flights (Arrival 10-20 mins after scheduled time)
Box 3:
Block-gate coordination matters:
High impact + High variability
Box 1:
Gates don’t matter
(much)
Box 2:
General Scheduling
Issues
Possible solutions:
Taxi faster from the problem gates.
Incentives, fuel and maintenance, etc.
Allocate flights to gates during planning.
Reduce airport discretion in managing flows.
Both are viable – but both require
cross-functional coordination in the airline
Food for Thought #1: Taxi Faster!
Coordinating with flight operations to increase taxi-out
speed when departing specific gates.
Southwest does it!
-23%
-12%
-7%
-7%
-4%
-2%
-1%
4%
19%
31%
-40% -30% -20% -10% 0% 10% 20% 30% 40%
Delta
US Airways
Alaska
United
Spirit
American
JetBlue
Frontier
Virgin America
Southwest
Relative Taxi Speed (Narrowbodies Only)
at U.S. Stations (2012)
Versus other airlines at each airport
WN averages
31% faster
at each airport
they serve
While Delta lags
significantly
behind
You can change flight
and ground behavior
• AirTran pilots adopting
Southwest practices?
• Delta’s taxi-out improvement
initiatives are focused on this
• Surgical approach
BWI-FLL 2009 2010 2011 2012
Average
Taxi-Out
13.5 min 13.4 min 13.0 min 12.4 min
Food for Thought #2: Gate Arbitrage?
If you are willing to restrict flights to groups of gates...
Then can you shift block time from fast to slow gates?
The Concept
Divide airport gates into three buckets based on
taxi-out times and variability
Fastest third: Reduce block times for departures
Middle third: No change for departures
Slowest third: Increase block times
Objective is to keep overall block times neutral
and benefit from “fitting the curve” of taxi-out times
Food for Thought #2: Gate Arbitrage?
Method: Restrict flight assignments to specific color boxes –
and adjust block times for each color set accordingly.
Gate 41
Increase
Gate 43
Increase
Gate 45
No Change
Gate 47A
No Change
Gate 47B
No Change
Gate 49A
No Change
Gate 48A
Subtract
Gate 46A
No Change
Gate 42B
No Change
Gate 42A
Increase
Gate 40
Increase
Gate 48B
Subtract
Gate 44
Subtract
AA LAX T-4
Food for Thought #2: Gate Arbitrage?
If you are willing to restrict flights to groups of gates...
Then can you shift block time from fast to slow gates?
What we found from applying this method
Los Angeles
(American)
Denver
(Frontier)
San Francisco
(United)
29,000 flights in sample set
Low variance of taxi
times across gates
Shifting 1 minute from best gates
to worst drove marginal (< 0.1%)
change in on-time arrivals
No material benefits.
Without variability,
no impact.
23,100 flights in sample set
Moderate variance of
taxi-out across gates
Shifting 5 minutes from best gates
to worst drove small shift (0.5%)
in on-time arrivals
Small but tangible gain,
but may not be
worth the effort.
36,500 flights in sample set
High variance of taxi
times across gates
Same 0.5% gain from neutral
block, but surgical block adds
can drive 1% gain in OTP
Adding block by
gate set drives a
material gain.
Food for Thought #2: Gate Arbitrage?
If you are willing to restrict flights to groups of gates...
Then can you shift block time from fast to slow gates?
Conclusions
If you have high variability of taxi-out times
across gates at a hub, particularly within the same pier
And if the number of flights where assigning gates will
make a material difference in on-time performance
Then assigning flights to specific gate sets and
adjusting blocks can potentially drive OTP gains
Communication is Key
How do you persuade…
Airport teams to change gate assignment priorities?
Flight operations to focus on taxi speed and routes?
Management to embrace how big data visibility can
address small issues that add up to big OTP changes?
It takes focus to coordinate and prioritize
at the cross-department level required.
Conclusions
Big Data focuses
gate performance
Multiyear analysis can
focus attention on
specific gate problems
Define controllable
factors & parties
Gate issues can be
addressed but require
cross-functional input
Gate taxi variability
is material in OTP
Five-minute average
differences in taxi time
in the same pier
Low-hanging fruit
at key hubs
Many critical flights +
high gate variability =
OTP opportunity
Increasing taxi-out
speed is one way…
Encourage ground
and pilot actions to
speed push & taxi
… block adjustment
by gate is another
Folding taxi-out time
into gate allocation
drives improvements
Schedule planning should visualize the potential
and seek buy-in across flight and airport operations

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Incorporating Gate Variability in Airline Block Planning

  • 1. AGIFORS SSP 2013 Incorporating Gate Operations into Schedule Planning Joshua Marks, CEO +1 703 994 0000 Mobile  josh@masflight.com W W W . M A S F L I G H T . C O M
  • 2. We used masFlight’s analytics platform All 2012 flight operations for U.S. mainline carriers Gate Characteristics in Schedule Planning New technology makes it possible to incorporate gate variability into schedules Big data can highlight where: • Obstructions or distance drive significantly longer taxi-out times • Other gate factors drive variability that impacts on-time performance
  • 3. Block planning is an art based on review of: Taxi-out time history Flight time history Taxi-in history One-time factors Big data enables a more scientific approach with: Departure and arrival gates Competitive dynamics Intra-seasonal weather Tail number differences 0 50 100 150 200 250 5 15 25 35 45 55 65 75 85 95 105 115 125 135 145 155 165 175 185 195 205 215 225 235 CountofFlights Minutes After Gate Departure Taxi-Out, Runway Landing and Gate In Distribution Delta LGA-ATL 2012 Gate Out Landing Time Gate In Block Time Planning: From Art to Science Much more is possible today than just taxi and air time analysis Modal Taxi Out 23 min Modal Gate Arrival 2h 28m
  • 4. 0 500 1000 1500 2000 2500 3000 3500 4000 5 15 25 35 45 55 65 75 85 Taxi-Out Time In Minutes United Mainline Taxi-Out from SFO Gates Calendar Year 2012 – All Flights 5 15 25 35 45 55 65 75 Taxi-Out Time in MInutes United Taxi-Out from SFO (2012) Domestic (Blue) vs. Int’l (Red) Domestic International Multiple Factors Affect Taxi-Out Variability Blocked ramp Tugs and tow bars Ground personnel Push-back distance Distance to runway Taxiway factors Construction ATC and pilot skills Taxi speed Concurrent runways Traffic management Weather Flights Flight Type Alone Doesn’t Reveal Underlying Drivers Parsing by flight or mission (domestic, international, fleet) doesn’t tell the full story Parsing operations by flight type doesn’t reveal the drivers
  • 5. Gate Variability in Taxi Out Time is Significant United’s SFO Operation: 5 min difference in average taxi-out times by pier West International (Odd gates 91-99) 23.5 minutes East International (Even gates 90-100) 21.3 minutes West Base Domestic (Gates 72-75) 21.0 minutes East Base Domestic (Gates 68-71) 18.1 minutes Outer Domestic Pier (Gates 76-77 and 80, 82, 84, 88) 18.6 minutes Inner Domestic Pier (Gates 81, 83, 85, 87, 89) 20.7 minutes Data from 2012 All UA SFO Operations
  • 6. Gate Assignments Matter! UA 760 SFO-JFK 10:45am Departure Gate 80* 19 min Gate 84 20 min Gate 81 22 min Gate 85 23 min At hubs, gate choices drive 5 min differences in taxi-out. Gate choice can determine an on-time arrival for 10% of flights. Gate 82 18 min Gate 83 23 min
  • 7. Now consider taxi-out averages at the gate level UA 760 SFO-JFK 10:45am Departure (2012 departures) Airport teams think about operations… But from a passenger-centric perspective. joshrushing.com Many teams plan for consistency in gating, but operational demands shift assignments. Evidence supports that real improvements can result from collaboratively integrating gate allocation into block forecasts.
  • 8. 54% 48% 36% 31% 21% LAX MIA ORD DFW JFK American Hubs 43% 42% 34% 33% 22% LGA DTW ATL MSP SLC Delta Hubs 62% 45% 35% 33% 27% 24% 12% SFO O… IAH IAD E… LAX DEN United Hubs 23% 13% 9% 9% BOS JFK LGB FLL JetBlue Focus Cities Significant Variance in Taxi Time by Gate Creates an Opportunity to Improve OTP We reviewed the difference in average taxi-out time at key hubs, measuring the spread between the fastest and slowest gates. 46% 31% 22% 21% 21% 20% 17% BWI LAX M… DAL PHL LAS PHX Southwest Focus Cities Narrow ramps, tight piers and intersections are key drivers of gate-level taxi out variability. Less significant variability observed for Alaska, Frontier, and Virgin America hubs
  • 9. Variability + Delays = Opportunity Because behavioral change is needed, focus on hubs where gate adjustments can drive maximum OTP gains. AA-DFW AA-JFK AA-LAX AA-ORD AA-MIA AS-PDX AS-SEA B6-BOSB6-FLL B6-JFK B6-LGB DL-ATL DL-DTW DL-LGA DL-MSP DL-SLC UA-DEN UA-EWR UA-IAD UA-IAH UA-LAX UA-ORD UA-SFO US-CLT US-DCA US-PHL US-PHX WN-BWI WN-DAL WN-LAX WN-LAS WN-MDW WN-PHL WN-PHX FL-ATL F9-DEN NK-FLL VX-LAX VX-SFO 5.0% 7.0% 9.0% 11.0% 13.0% 15.0% 0.0% 10.0% 20.0% 30.0% 40.0% 50.0% 60.0% 70.0% CRITICALFLIGHTS(SAT+10TO+20) TAXI OUT VARIABILITY AMONG DEPARTURE GATES (Average taxi-out difference, fastest vs. slowest gates) 2012 Comparison: Variability of Departure Taxi-Out Time Among Gates vs. Percent of Critical Flights (Arrival 10-20 mins after scheduled time) Box 3: Block-gate coordination matters: High impact + High variability Box 1: Gates don’t matter (much) Box 2: General Scheduling Issues
  • 10. Possible solutions: Taxi faster from the problem gates. Incentives, fuel and maintenance, etc. Allocate flights to gates during planning. Reduce airport discretion in managing flows. Both are viable – but both require cross-functional coordination in the airline
  • 11. Food for Thought #1: Taxi Faster! Coordinating with flight operations to increase taxi-out speed when departing specific gates. Southwest does it! -23% -12% -7% -7% -4% -2% -1% 4% 19% 31% -40% -30% -20% -10% 0% 10% 20% 30% 40% Delta US Airways Alaska United Spirit American JetBlue Frontier Virgin America Southwest Relative Taxi Speed (Narrowbodies Only) at U.S. Stations (2012) Versus other airlines at each airport WN averages 31% faster at each airport they serve While Delta lags significantly behind You can change flight and ground behavior • AirTran pilots adopting Southwest practices? • Delta’s taxi-out improvement initiatives are focused on this • Surgical approach BWI-FLL 2009 2010 2011 2012 Average Taxi-Out 13.5 min 13.4 min 13.0 min 12.4 min
  • 12. Food for Thought #2: Gate Arbitrage? If you are willing to restrict flights to groups of gates... Then can you shift block time from fast to slow gates? The Concept Divide airport gates into three buckets based on taxi-out times and variability Fastest third: Reduce block times for departures Middle third: No change for departures Slowest third: Increase block times Objective is to keep overall block times neutral and benefit from “fitting the curve” of taxi-out times
  • 13. Food for Thought #2: Gate Arbitrage? Method: Restrict flight assignments to specific color boxes – and adjust block times for each color set accordingly. Gate 41 Increase Gate 43 Increase Gate 45 No Change Gate 47A No Change Gate 47B No Change Gate 49A No Change Gate 48A Subtract Gate 46A No Change Gate 42B No Change Gate 42A Increase Gate 40 Increase Gate 48B Subtract Gate 44 Subtract AA LAX T-4
  • 14. Food for Thought #2: Gate Arbitrage? If you are willing to restrict flights to groups of gates... Then can you shift block time from fast to slow gates? What we found from applying this method Los Angeles (American) Denver (Frontier) San Francisco (United) 29,000 flights in sample set Low variance of taxi times across gates Shifting 1 minute from best gates to worst drove marginal (< 0.1%) change in on-time arrivals No material benefits. Without variability, no impact. 23,100 flights in sample set Moderate variance of taxi-out across gates Shifting 5 minutes from best gates to worst drove small shift (0.5%) in on-time arrivals Small but tangible gain, but may not be worth the effort. 36,500 flights in sample set High variance of taxi times across gates Same 0.5% gain from neutral block, but surgical block adds can drive 1% gain in OTP Adding block by gate set drives a material gain.
  • 15. Food for Thought #2: Gate Arbitrage? If you are willing to restrict flights to groups of gates... Then can you shift block time from fast to slow gates? Conclusions If you have high variability of taxi-out times across gates at a hub, particularly within the same pier And if the number of flights where assigning gates will make a material difference in on-time performance Then assigning flights to specific gate sets and adjusting blocks can potentially drive OTP gains
  • 16. Communication is Key How do you persuade… Airport teams to change gate assignment priorities? Flight operations to focus on taxi speed and routes? Management to embrace how big data visibility can address small issues that add up to big OTP changes? It takes focus to coordinate and prioritize at the cross-department level required.
  • 17. Conclusions Big Data focuses gate performance Multiyear analysis can focus attention on specific gate problems Define controllable factors & parties Gate issues can be addressed but require cross-functional input Gate taxi variability is material in OTP Five-minute average differences in taxi time in the same pier Low-hanging fruit at key hubs Many critical flights + high gate variability = OTP opportunity Increasing taxi-out speed is one way… Encourage ground and pilot actions to speed push & taxi … block adjustment by gate is another Folding taxi-out time into gate allocation drives improvements Schedule planning should visualize the potential and seek buy-in across flight and airport operations