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© Copyright 2014 Milner Strategic Marketing Ltd
Forecasting the Future for Profit
Jonathan Davenport
Milner Strategic Marketing
18th June 2014
© Copyright 2014 Milner Strategic Marketing Ltd
Milner Strategic Marketing Ltd.
• Clients want help with market
analysis, strategy and marketing
programmes
• Extensive experience of
forecasting markets with high
levels of accuracy
• I have built 36 market models
over the last 6 years with forecast
models containing ~15m cells
© Copyright 2014 Milner Strategic Marketing Ltd
Blockbuster faced an innovator’s dilemma. It made a
mistake and a market forecast might have saved it!
© Copyright 2014 Milner Strategic Marketing Ltd
Consumer behaviour can be predicted (sort of)
© Copyright 2014 Milner Strategic Marketing Ltd
Scenario planning allows possible futures to be
hypothesised based on different market drivers
© Copyright 2014 Milner Strategic Marketing Ltd
Total market size is forecast for each country
The forecast is derived based
on:
– Historic film viewing data
– Seasonality
– Diffusion of Innovation
– Country demographics
– Technological developments
– Macro environmental drivers
2008 2018
FilmConsumption(m)
Forecast
© Copyright 2014 Milner Strategic Marketing Ltd
The full model contains a variety of interlinked
forecast elements that are specific to your market
Price Point Share
2008 2018
£0.99 - $1.99
MarketSize(PricePoint)
$2.00 - $2.99
$3.00- $3.99 etc
2008 2018
DVD Rental
Streaming
DVD Purchase
Cinema
MarketSize($3.00-$3.99,Mix)
Media mix by Price
Point
2008 2018
Netflix
Amazon
Blockbuster
MarketSize($3.00-$3.99,Mix,
Provider)
Provider by Media
mix by Price Point
© Copyright 2014 Milner Strategic Marketing Ltd
The countries are aggregated to provide summary
information. Checks are performed to ensure accuracy
Global
US LATAM Europe Australia
Country 1 Country 2 Country 3 Rest of ...
External Data
Sources
Model Assumptions
ExternalData
SourceCheck
SenseCheck
e.g. CIA, The Economist, FT, World Bank, Census, WHO, etc
Asia China
Forecasting
Accuracy Check
© Copyright 2014 Milner Strategic Marketing Ltd
The model provides a detailed understanding of future
consumer and competitive behaviour
© Copyright 2014 Milner Strategic Marketing Ltd
Forecasting the future for profit
A single picture of market behaviour will
help you invest in the right markets
and target the right segments at the
right time
This will result in:
- increased sales volumes
- reduced costs
- time efficiencies
- and better company-wide strategic
alignment

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Forecasting the Future for Profit

  • 1. © Copyright 2014 Milner Strategic Marketing Ltd Forecasting the Future for Profit Jonathan Davenport Milner Strategic Marketing 18th June 2014
  • 2. © Copyright 2014 Milner Strategic Marketing Ltd Milner Strategic Marketing Ltd. • Clients want help with market analysis, strategy and marketing programmes • Extensive experience of forecasting markets with high levels of accuracy • I have built 36 market models over the last 6 years with forecast models containing ~15m cells
  • 3. © Copyright 2014 Milner Strategic Marketing Ltd Blockbuster faced an innovator’s dilemma. It made a mistake and a market forecast might have saved it!
  • 4. © Copyright 2014 Milner Strategic Marketing Ltd Consumer behaviour can be predicted (sort of)
  • 5. © Copyright 2014 Milner Strategic Marketing Ltd Scenario planning allows possible futures to be hypothesised based on different market drivers
  • 6. © Copyright 2014 Milner Strategic Marketing Ltd Total market size is forecast for each country The forecast is derived based on: – Historic film viewing data – Seasonality – Diffusion of Innovation – Country demographics – Technological developments – Macro environmental drivers 2008 2018 FilmConsumption(m) Forecast
  • 7. © Copyright 2014 Milner Strategic Marketing Ltd The full model contains a variety of interlinked forecast elements that are specific to your market Price Point Share 2008 2018 £0.99 - $1.99 MarketSize(PricePoint) $2.00 - $2.99 $3.00- $3.99 etc 2008 2018 DVD Rental Streaming DVD Purchase Cinema MarketSize($3.00-$3.99,Mix) Media mix by Price Point 2008 2018 Netflix Amazon Blockbuster MarketSize($3.00-$3.99,Mix, Provider) Provider by Media mix by Price Point
  • 8. © Copyright 2014 Milner Strategic Marketing Ltd The countries are aggregated to provide summary information. Checks are performed to ensure accuracy Global US LATAM Europe Australia Country 1 Country 2 Country 3 Rest of ... External Data Sources Model Assumptions ExternalData SourceCheck SenseCheck e.g. CIA, The Economist, FT, World Bank, Census, WHO, etc Asia China Forecasting Accuracy Check
  • 9. © Copyright 2014 Milner Strategic Marketing Ltd The model provides a detailed understanding of future consumer and competitive behaviour
  • 10. © Copyright 2014 Milner Strategic Marketing Ltd Forecasting the future for profit A single picture of market behaviour will help you invest in the right markets and target the right segments at the right time This will result in: - increased sales volumes - reduced costs - time efficiencies - and better company-wide strategic alignment

Editor's Notes

  1. Who had one of these Blockbuster was a household name – surely too big to fail? Filed for bankruptcy in September 2010
  2. Innovation Martlesham What we do … Clients’ models are sensitive, so I have used Blockbuster as a case study
  3. Large successful company – surely this company could never fail! Blockbuster’s biggest strength (Customers) was also its biggest weakness The market was changing, but Blockbuster refused to acknowledge the changing competitive landscape – had they had a market model, the scale of their folly would have become apparent
  4. Surely it was just bad luck – you can’t really accurately forecast the future can you? 16 products over the last 100 years that show a logistic adoption curve – this can be used to understand adoption But not all the lines are perfectly smooth – Auto … Art and Science to forecasting
  5. So Blockbuster should have been able to see the rise of DVD Mail Order and Streaming But, it is very difficult to break out from our constrained views of what the world looks like today – this is where scenario planning becomes a very useful tool You create a hypothesis and write a narrative about what you think the most probable market will look like at the end of the forecast period
  6. Once we have a hypothesis we can test it out by modelling the data to show consumer and competitor behaviour over time This is built at a country level over different time periods (length of forecast and granularity of time periods) Need to decide on the units that we will measure and also a means of constraining the forecast so that it doesn’t grow too quickly Market share can be calculated. This is important to setting sales targets so that we aim to grow faster than the market, and increase share, rather than last year +x%
  7. Sitting beneath this top level forecast are further forecasts about market dynamics such as … each layer drills down on the previous one – this ensures the outputs are realistic For example Blockbuster total market share is linked to its share of the media mix, which in turn is constrained by the size of the price points relative to the total market size
  8. Countries aggregate to regions and region to global Checks are carried out – forecasting accuracy is important Excel based models – pivot tables
  9. Report written in PP summarising main findings The level of granularity of the model means that very sophisticated findings can be revealed by looking at the data from a number of different angles Geography Market share Market size Price Tech trends … Blockbuster failed here because they relied on what worked historically and failed to evolve to a changing competitive landscape
  10. The reason we built market forecast models is to help companies develop market winning strategies Profit is created by increasing sales volumes by having the write product at the right price targeting the right segments at the right time, whilst reducing costs by creating decision making efficiencies (deciding what we’re going to do rather than what is happening in the market The model can be used right across the company … this leads to better company-wide strategic alignment which means that the company is working towards one joined up goal rather than pulling in slightly different directions