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Delivery Type: Group Live | Pre-requisites: None | Level: Advanced | This Program is worth 35 NASBA CPE credits 
Dubai UAE 
16-20 November 2014 
WHO SHOULD ATTEND? 
»»Wealth Managers; 
»»Investment Specialists; 
»»Private Bankers; 
»»Brokers; 
»»Insurance brokers; 
»»Relationship managers; 
Organized by Certified by
GENERAL INFORMATION 
Certified Wealth Management Professional | 16-20 November 2014 | Dubai, UAE 
Hamed Behairy Expert Trainer 
An internationally renowned financial 
consultant and trainer over the past 
15 years. With global experience in 
the fields of financial analysis, modelling, 
corporate governance, consultation and 
training, Hamed has been consistently 
acclaimed as one of the top financial 
consultants in many countries around 
the world. The presenter is widely re-nowned 
as a seasoned valuation mod-elling 
expert. Hamed is the founder 
and CEO of Radix Training Academy 
(Pty) Ltd and cofounder and CEO of 
Radix Corporate Governance (Pty) Ltd based in Cape Town, South 
Africa. His clients include multinational corporates, pension funds, 
asset management companies, among others in South Africa, The 
United States of America, Hong Kong, Singapore, Malaysia, Saudi 
Arabia, the UAE and other countries. Hamed is arguably one of the 
best financial trainers globally. Hamed has extensive training expe-rience. 
His workshops combine professional knowledge along with 
excellent presentation skills. Participants’ comments of Hamed’s 
workshops indicate that they leave with deep understanding of the 
material covered and conclusive ability to apply these concepts at 
their workplace upon completion of his courses. He has substantial 
experience in training corporate executives on strategic matters 
including valuation modelling, corporate restructuring, M&A model-ling, 
applied corporate finance modelling, advanced financial mod-elling 
using Excel and VBA, attribution analysis modelling and other 
modelling courses. He currently lectures postgraduate students at 
the University of Cape Town certain subjects including Valuation 
Modelling, Portfolio Optimization and Financial Modelling. He is 
the founder of the charitable organization “Do It Project”. Hamed 
is a Chartered Financial Analyst (CFA). He qualified with BCom 
(honours) in accounting - cum laude with first class honour, and 
BCom (honours) in Financial Analysis and Portfolio Management 
- cum laude, with first class honour. Hamed’s hands-on training ap-proach 
is mixed with energy, humour and continuous interaction 
with delegates. The systematic build up of his workshops ensures 
a bottom-up explanation, leading delegates quickly from the basics 
through the more advanced topics. 
LEORON Professional Development Institute is registered with the National Association of State Boards of Accountan-cy 
(NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of 
accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered 
sponsors may be submitted to the National Registry of CPE Sponsors through its website: 
www.learningmarket.org. 
KEY COMPETENCIES 
»» Principles of Portfolio Management and asset allocation 
»» Establishing a unique value proposition 
The Prospect 
»» Using technical knowledge to build the customer relationship 
The Solution 
»» Enhancing and expanding the relationship 
The Review 
FORMAT OF THE COURSE 
The course is designed to be interactive and promote discussion. For-mal 
lectures are kept relatively short as the desire is to practice and 
discuss ideas. The two key ways we learn in the course is through role 
plays and ‘Breaking News’ which are described below. 
BREAKING NEWS 
During these exercises the participants are given a newspaper article 
that covers an event in financial markets that is relevant to the topic just 
discussed, eg. ‘Fed forecasting rates cut’. They are then asked to simulate 
a discussion with a customer to explain what this means technically 
and then how it relates to their customer’s own situation. In addition to 
consolidating the technical and product discussions this is designed to 
get the RMs thinking about fin ancial news and its impact and how to 
relate this information to their different customer types. 
The International Academy of Business and Financial Man-agement 
™ is one of the world’s fastest growing professional as-sociations 
with more than 200,000 members, associates and affiliates 
in 145 countries. IABFM™ hosts and organizes certification training 
worldwide and offers exclusive board designations to candidates who 
meet the highest professional standards and assessment criteria. 
The IABFM is acredited by the American National Standards Institute 
(ANSI) the International Standards setting authority. 
REQUIREMENTS 
Delegates must meet the following criteria to be eligible to become 
CWMP: 
»» Attendance – delegates must attend all sessions of the course. 
Delegates who miss more than two hours of the course sessions 
will not be eligible to sit the course exam 
»» Successful completion of the course assessment 
»» After successfully passing the exam the Certificates will be pre-pared 
by the IABFM and will be directly posted to your company 
address. 
ROLE PLAYS 
»» The role plays are designed to cement the concepts discussed in 
the course. The participants are divided into groups and within 
each group someone will take the role as RM and someone as 
client. 
»» Each team will be given different scenario 
»» Each role play will take 10 minutes and will be conducted as a ‘fish 
bowl’ in front of the class 
»» Each role play will be discussed to bring out what worked and 
what could be improved in order to better engage the customer. 
IN-HOUSE 
If interested to run this course in-house please contact Val Jusufi at 
+971 4 447 5711 or e-mail: val@leoron.net 
BENEFITS OF ATTENDING THIS 
HIGHLY INTERACTIVE 5 DAY COURSE 
Successful completion of this course makes you a CWM™ 
International Certified Wealth Manager. You can use the 
designation CWMP™ on your business card and resume. 
»» Up to 18 months membership to the IABFM professional body 
»» Access to the IABFM network and body of information online 
»» Preferred access to education centers in USA, UK, Europe, Asia, 
Middle East and Latin America 
»» Access to the IABFM journal published online Gold Embossed 
Certificate with your name and designation as MIABFM (Member of 
the International Academy of Business and Financial Management) 
T: +971 4 447 5711 | F: +971 4 447 5710 | E: register@leoron.net | W: www.leoron.com 2
COURSE OUTLINE 
Certified Wealth Management Professional | 16-20 November 2014 | Dubai, UAE 
Day 1 
The first day covers the huge changes that have occurred in finan-cial 
services over the past 10-15 years and the impact it has on 
how we approach our High Net Worth customers today. We look 
at the various Wealth Management models used globally and the 
risks associated with an increasingly commoditised core offering. 
We look at how banks today can compete effectively in offering 
unique offerings to their customers. In addition we look at the 
key concepts of finance and investments and then investigate the 
theoretical underpinning of portfolio management and the need 
for a diversified portfolio. 
Day 5 
Day Five looks at other issues in relationship management start-ing 
3 T: +971 4 447 5711 | F: +971 4 447 5710 | E: register@leoron.net | W: www.leoron.com 
with the ‘review’ of the customer’s portfolio and then looking 
at increasing SOW, client referrals and account prioritization. 
Day 2 
Day two starts with building our own personal value proposition 
and how important it is when trying to build rapport with the 
customer. We look at the different interpersonal styles of our 
clients and how this influences their investment decisions. 
Day 4 
Day Four continues looking at the asset classes and then shifts 
to look at how to present a solution to the customer 
Day 3 
Day Three looks at the technical aspects of the key assetclasses 
and how then how they should be discussed with clients. 
Historical view of asset class behaviour 
»» Relative return of Asset Classes 
»» Reasons for speculative bubbles 
»» Are Markets Rational? 
CASE STUDY – Dot Com Boom and Bust 
Money Market 
»» Introduction 
»»Why hold cash? 
»»Opportunity Cost of holding cash 
Bonds 
»» Introduction » Yield Curve 
»» High yield bonds 
»» Using bonds to diversify your portfolio 
EXERCISE – Breaking News 
Equity 
»» Introduction » Valuations of equities 
»» Mutual Funds 
»» Introduction 
»» Fund types 
»»Where does it fit into the customer’s portfolio 
EXERCISE – Breaking News 
Hedge Funds 
Introduction to Wealth Management 
»» Defining premier retail banking, wealth management and private 
banking – why they are different? Why customers are different 
and where they sit? 
»» The relationship component – why it’s so important in HNWI 
banking today 
»» The global picture on WM growth and differentiation 
The Future of Retail Banking and Your 
Differentiation 
»» How Customer Behavior is changing 
»» How banks will have to adapt, and differentiate 
»» Unique Selling Proposition - general 
Investment knowledge essentials 
This topic covers the ‘need to kn ow’ finance and investment 
concepts that will be used day to day by Wealth Managers. 
The objective of this topic is to build confidence of the exec-utive 
so ensure the sales conversation is of a high professional 
and technical standard. 
Topics covered include: 
»»What is risk and return? 
»» How important is time horizon? 
»» Capital gain v Income 
»» Calculating rates of return 
»» The relative return of different asset classes 
»» Modern Portfolio Theory 
»» Advanced Portfolio Theory 
»» Risk and Diversification 
»» Managing Risk 
EXERCISE – Typical Portfolios 
Strategic Relationship Management 
»» Targeting the top customers 
»» Deepening relationships over time 
»» Strategic Selling Skills 
»» Customer Targeting and Gap Analysis 
Review Stage 
»» Managing expectations on performance 
»» Deepening the relationship 
»» Getting referrals 
ROLE PLAY- The Review 
Current issues in Finance 
This session is used to cover the current issues that dominate 
in finance and banking. We aim to provide participants with clear 
and simple explanations of the issues and then how they can re-late 
them back to their customers. 
Example topics could include: 
»»What is the sub-prime crisis and how to explain it to my cus-tomer 
»» How long will this recession last? 
»» Interest rates are so low how can I make an adequate return? 
»» Group Assignment: Each group will be provided a client scenario 
and be required to assess needs, risk profile, time horizon etc and 
then design a portfolio solution and present it to the ‘customer’. 
Getting to know your client 
»» Getting the meeting 
»» Understanding the needs of your prospect 
»» Building a unique value proposition - personal 
»» Establishing Rapport 
»» Building the foundations of trust 
»» Interpersonal Styles and the Psychology of HNWI clients 
»» The Psychology of Clients 
»» Primary Interpersonal Styles and Personality Type Decision Mak-ing, 
Communication and Social Drivers 
»» Task versus People-Directed Behaviour, Reserved and Outgoing 
styles 
»» Anticipating client behavior based on personality type 
ROLE PLAY – The prospect 
Solutions Stage 
»» Developing a solution for the customer 
»» Explaining and gaining buy-in 
»»Objection handling 
»» Needs-Based Selling versus Product or Risk based 
»» Core Behavioral Segmentation Models for your market 
»» Simple Investors 
»» Sophisticated Investors 
ROLE PLAY – The Solution 
Alternative WM Products 
»» Derivatives 
»»Options 
»» Foreign exchange 
PROGRAM TIMINGS 
Registration will begin at 08.00 on Day One. The program will com-mence 
at 08.30 each day and continue until 16.30. There will be two 
refreshment breaks and lunch at appropriate intervals.
CWMP 
BOOK EARLY 
SAVE 
US$ 400 
CERTIFIED WEALTH MANAGER PROFESSIONAL 
16-20 November 2014 | Dubai, UAE 
Early Bird Discounts 
Register before September 15, 2014 ............... US$ 3590 
Register before October 15, 2014 ...................... US$ 3790 
Final Price .......................................................... US$ 3990 
DELEGATE DETAILS 
1 Name : _____________________________ 
Job 
title 
Group Discounts 
3-4 Delegates 20% 
5 Delegates 25% 
*please note that all group discount 
are given on the final price 
: _____________________________ E-mail : _____________________________ 
Tel : _____________________________ Fax : _____________________________ Mob : _____________________________ 
2 Job 
Name : _____________________________ 
: _____________________________ E-mail : _____________________________ 
title 
Tel : _____________________________ Fax : _____________________________ Mob : _____________________________ 
3 Job 
Name : _____________________________ 
: _____________________________ E-mail : _____________________________ 
title 
Tel : _____________________________ Fax : _____________________________ Mob : _____________________________ 
COMPANY DETAILS 
Company : ________________________________________________ Address : ________________________________________________ 
Post Code : ________________________________________________ Country : ________________________________________________ 
Tel : ________________________________________________ Fax : ________________________________________________ 
1. Please Invoice my Company  2. Please charge my Credit Card  
 Visa  Master Card 
Card Number : __________________________________ 
CVC/CCV Number : _______________ 
Exp Date : _____ / _____ / ________ 
Name on card : __________________________________ 
Signature : __________________________________ 
 I have read and agreed to the following terms and conditions 
VENUE DETAILS 
Oasis Beach Tower Hotel 
Dubai, UAE 
Tel: +971 4 399 4444 
Fax: +971 4 399 4200 
E-mail: obt@jaihotels.com 
Signature: ___________________________ 
+971 4 447 5711 
+971 4 447 5711 
register@leoron.net 
www.leoron.com 
4 Easy ways to Register 
TERMS & CONDITIONS 
1. Payment Terms 
100% payment of the full amount upon receipt of the invoice. 
2. Cancellation Policy 
i. All cancellations must be done in writing. 
ii. Full refund for cancellations will only be paid to a maximum of one week from the invoice date. 
iii. 50% refund for cancellations will only be paid to a maximum of two weeks from the invoice date. 
iv. No refund for cancellations done after 2 weeks from the invoice date. Substitute is always welcomed; if not possible a credit will be given which can be used for any of Leoron events up to 1 year. 
3. Force Majeure: If the event is postponed, canceled or abandoned by reason of war, fire, storm, explosion, national emergency, labor dispute, strike, lock-out, civil, disturbance, actual or threatened violence by 
any terrorist group, or any other cause not within the control of our organization, we shall be under no liability to ‘Company’ for non-performance or delay in performance of obligations under this contract 
or otherwise in respect of any actions, claims, losses (including consequential losses) costs or expenses whatsoever which may be brought against or suffered or incurred by ‘Company’, as the result of the 
happening of any such events. 
4. Complaint and Refund: For more information regarding administrative policies such as complaint and refund, please contact Val Jusufi, Head of Training at: Tel: +971 4 447 5711, Fax:+971 4 447 5710, e-mail: 
val@leoron.net 
5. Governing Law: This contract shall be governed by and construed in accordance with the Laws and Regulations of DMCCA.

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Certified Wealth Management Professional. Advanced Wealth Management Program in Dubai, UAE

  • 1. Delivery Type: Group Live | Pre-requisites: None | Level: Advanced | This Program is worth 35 NASBA CPE credits Dubai UAE 16-20 November 2014 WHO SHOULD ATTEND? »»Wealth Managers; »»Investment Specialists; »»Private Bankers; »»Brokers; »»Insurance brokers; »»Relationship managers; Organized by Certified by
  • 2. GENERAL INFORMATION Certified Wealth Management Professional | 16-20 November 2014 | Dubai, UAE Hamed Behairy Expert Trainer An internationally renowned financial consultant and trainer over the past 15 years. With global experience in the fields of financial analysis, modelling, corporate governance, consultation and training, Hamed has been consistently acclaimed as one of the top financial consultants in many countries around the world. The presenter is widely re-nowned as a seasoned valuation mod-elling expert. Hamed is the founder and CEO of Radix Training Academy (Pty) Ltd and cofounder and CEO of Radix Corporate Governance (Pty) Ltd based in Cape Town, South Africa. His clients include multinational corporates, pension funds, asset management companies, among others in South Africa, The United States of America, Hong Kong, Singapore, Malaysia, Saudi Arabia, the UAE and other countries. Hamed is arguably one of the best financial trainers globally. Hamed has extensive training expe-rience. His workshops combine professional knowledge along with excellent presentation skills. Participants’ comments of Hamed’s workshops indicate that they leave with deep understanding of the material covered and conclusive ability to apply these concepts at their workplace upon completion of his courses. He has substantial experience in training corporate executives on strategic matters including valuation modelling, corporate restructuring, M&A model-ling, applied corporate finance modelling, advanced financial mod-elling using Excel and VBA, attribution analysis modelling and other modelling courses. He currently lectures postgraduate students at the University of Cape Town certain subjects including Valuation Modelling, Portfolio Optimization and Financial Modelling. He is the founder of the charitable organization “Do It Project”. Hamed is a Chartered Financial Analyst (CFA). He qualified with BCom (honours) in accounting - cum laude with first class honour, and BCom (honours) in Financial Analysis and Portfolio Management - cum laude, with first class honour. Hamed’s hands-on training ap-proach is mixed with energy, humour and continuous interaction with delegates. The systematic build up of his workshops ensures a bottom-up explanation, leading delegates quickly from the basics through the more advanced topics. LEORON Professional Development Institute is registered with the National Association of State Boards of Accountan-cy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.learningmarket.org. KEY COMPETENCIES »» Principles of Portfolio Management and asset allocation »» Establishing a unique value proposition The Prospect »» Using technical knowledge to build the customer relationship The Solution »» Enhancing and expanding the relationship The Review FORMAT OF THE COURSE The course is designed to be interactive and promote discussion. For-mal lectures are kept relatively short as the desire is to practice and discuss ideas. The two key ways we learn in the course is through role plays and ‘Breaking News’ which are described below. BREAKING NEWS During these exercises the participants are given a newspaper article that covers an event in financial markets that is relevant to the topic just discussed, eg. ‘Fed forecasting rates cut’. They are then asked to simulate a discussion with a customer to explain what this means technically and then how it relates to their customer’s own situation. In addition to consolidating the technical and product discussions this is designed to get the RMs thinking about fin ancial news and its impact and how to relate this information to their different customer types. The International Academy of Business and Financial Man-agement ™ is one of the world’s fastest growing professional as-sociations with more than 200,000 members, associates and affiliates in 145 countries. IABFM™ hosts and organizes certification training worldwide and offers exclusive board designations to candidates who meet the highest professional standards and assessment criteria. The IABFM is acredited by the American National Standards Institute (ANSI) the International Standards setting authority. REQUIREMENTS Delegates must meet the following criteria to be eligible to become CWMP: »» Attendance – delegates must attend all sessions of the course. Delegates who miss more than two hours of the course sessions will not be eligible to sit the course exam »» Successful completion of the course assessment »» After successfully passing the exam the Certificates will be pre-pared by the IABFM and will be directly posted to your company address. ROLE PLAYS »» The role plays are designed to cement the concepts discussed in the course. The participants are divided into groups and within each group someone will take the role as RM and someone as client. »» Each team will be given different scenario »» Each role play will take 10 minutes and will be conducted as a ‘fish bowl’ in front of the class »» Each role play will be discussed to bring out what worked and what could be improved in order to better engage the customer. IN-HOUSE If interested to run this course in-house please contact Val Jusufi at +971 4 447 5711 or e-mail: val@leoron.net BENEFITS OF ATTENDING THIS HIGHLY INTERACTIVE 5 DAY COURSE Successful completion of this course makes you a CWM™ International Certified Wealth Manager. You can use the designation CWMP™ on your business card and resume. »» Up to 18 months membership to the IABFM professional body »» Access to the IABFM network and body of information online »» Preferred access to education centers in USA, UK, Europe, Asia, Middle East and Latin America »» Access to the IABFM journal published online Gold Embossed Certificate with your name and designation as MIABFM (Member of the International Academy of Business and Financial Management) T: +971 4 447 5711 | F: +971 4 447 5710 | E: register@leoron.net | W: www.leoron.com 2
  • 3. COURSE OUTLINE Certified Wealth Management Professional | 16-20 November 2014 | Dubai, UAE Day 1 The first day covers the huge changes that have occurred in finan-cial services over the past 10-15 years and the impact it has on how we approach our High Net Worth customers today. We look at the various Wealth Management models used globally and the risks associated with an increasingly commoditised core offering. We look at how banks today can compete effectively in offering unique offerings to their customers. In addition we look at the key concepts of finance and investments and then investigate the theoretical underpinning of portfolio management and the need for a diversified portfolio. Day 5 Day Five looks at other issues in relationship management start-ing 3 T: +971 4 447 5711 | F: +971 4 447 5710 | E: register@leoron.net | W: www.leoron.com with the ‘review’ of the customer’s portfolio and then looking at increasing SOW, client referrals and account prioritization. Day 2 Day two starts with building our own personal value proposition and how important it is when trying to build rapport with the customer. We look at the different interpersonal styles of our clients and how this influences their investment decisions. Day 4 Day Four continues looking at the asset classes and then shifts to look at how to present a solution to the customer Day 3 Day Three looks at the technical aspects of the key assetclasses and how then how they should be discussed with clients. Historical view of asset class behaviour »» Relative return of Asset Classes »» Reasons for speculative bubbles »» Are Markets Rational? CASE STUDY – Dot Com Boom and Bust Money Market »» Introduction »»Why hold cash? »»Opportunity Cost of holding cash Bonds »» Introduction » Yield Curve »» High yield bonds »» Using bonds to diversify your portfolio EXERCISE – Breaking News Equity »» Introduction » Valuations of equities »» Mutual Funds »» Introduction »» Fund types »»Where does it fit into the customer’s portfolio EXERCISE – Breaking News Hedge Funds Introduction to Wealth Management »» Defining premier retail banking, wealth management and private banking – why they are different? Why customers are different and where they sit? »» The relationship component – why it’s so important in HNWI banking today »» The global picture on WM growth and differentiation The Future of Retail Banking and Your Differentiation »» How Customer Behavior is changing »» How banks will have to adapt, and differentiate »» Unique Selling Proposition - general Investment knowledge essentials This topic covers the ‘need to kn ow’ finance and investment concepts that will be used day to day by Wealth Managers. The objective of this topic is to build confidence of the exec-utive so ensure the sales conversation is of a high professional and technical standard. Topics covered include: »»What is risk and return? »» How important is time horizon? »» Capital gain v Income »» Calculating rates of return »» The relative return of different asset classes »» Modern Portfolio Theory »» Advanced Portfolio Theory »» Risk and Diversification »» Managing Risk EXERCISE – Typical Portfolios Strategic Relationship Management »» Targeting the top customers »» Deepening relationships over time »» Strategic Selling Skills »» Customer Targeting and Gap Analysis Review Stage »» Managing expectations on performance »» Deepening the relationship »» Getting referrals ROLE PLAY- The Review Current issues in Finance This session is used to cover the current issues that dominate in finance and banking. We aim to provide participants with clear and simple explanations of the issues and then how they can re-late them back to their customers. Example topics could include: »»What is the sub-prime crisis and how to explain it to my cus-tomer »» How long will this recession last? »» Interest rates are so low how can I make an adequate return? »» Group Assignment: Each group will be provided a client scenario and be required to assess needs, risk profile, time horizon etc and then design a portfolio solution and present it to the ‘customer’. Getting to know your client »» Getting the meeting »» Understanding the needs of your prospect »» Building a unique value proposition - personal »» Establishing Rapport »» Building the foundations of trust »» Interpersonal Styles and the Psychology of HNWI clients »» The Psychology of Clients »» Primary Interpersonal Styles and Personality Type Decision Mak-ing, Communication and Social Drivers »» Task versus People-Directed Behaviour, Reserved and Outgoing styles »» Anticipating client behavior based on personality type ROLE PLAY – The prospect Solutions Stage »» Developing a solution for the customer »» Explaining and gaining buy-in »»Objection handling »» Needs-Based Selling versus Product or Risk based »» Core Behavioral Segmentation Models for your market »» Simple Investors »» Sophisticated Investors ROLE PLAY – The Solution Alternative WM Products »» Derivatives »»Options »» Foreign exchange PROGRAM TIMINGS Registration will begin at 08.00 on Day One. The program will com-mence at 08.30 each day and continue until 16.30. There will be two refreshment breaks and lunch at appropriate intervals.
  • 4. CWMP BOOK EARLY SAVE US$ 400 CERTIFIED WEALTH MANAGER PROFESSIONAL 16-20 November 2014 | Dubai, UAE Early Bird Discounts Register before September 15, 2014 ............... US$ 3590 Register before October 15, 2014 ...................... US$ 3790 Final Price .......................................................... US$ 3990 DELEGATE DETAILS 1 Name : _____________________________ Job title Group Discounts 3-4 Delegates 20% 5 Delegates 25% *please note that all group discount are given on the final price : _____________________________ E-mail : _____________________________ Tel : _____________________________ Fax : _____________________________ Mob : _____________________________ 2 Job Name : _____________________________ : _____________________________ E-mail : _____________________________ title Tel : _____________________________ Fax : _____________________________ Mob : _____________________________ 3 Job Name : _____________________________ : _____________________________ E-mail : _____________________________ title Tel : _____________________________ Fax : _____________________________ Mob : _____________________________ COMPANY DETAILS Company : ________________________________________________ Address : ________________________________________________ Post Code : ________________________________________________ Country : ________________________________________________ Tel : ________________________________________________ Fax : ________________________________________________ 1. Please Invoice my Company  2. Please charge my Credit Card   Visa  Master Card Card Number : __________________________________ CVC/CCV Number : _______________ Exp Date : _____ / _____ / ________ Name on card : __________________________________ Signature : __________________________________  I have read and agreed to the following terms and conditions VENUE DETAILS Oasis Beach Tower Hotel Dubai, UAE Tel: +971 4 399 4444 Fax: +971 4 399 4200 E-mail: obt@jaihotels.com Signature: ___________________________ +971 4 447 5711 +971 4 447 5711 register@leoron.net www.leoron.com 4 Easy ways to Register TERMS & CONDITIONS 1. Payment Terms 100% payment of the full amount upon receipt of the invoice. 2. Cancellation Policy i. All cancellations must be done in writing. ii. Full refund for cancellations will only be paid to a maximum of one week from the invoice date. iii. 50% refund for cancellations will only be paid to a maximum of two weeks from the invoice date. iv. No refund for cancellations done after 2 weeks from the invoice date. Substitute is always welcomed; if not possible a credit will be given which can be used for any of Leoron events up to 1 year. 3. Force Majeure: If the event is postponed, canceled or abandoned by reason of war, fire, storm, explosion, national emergency, labor dispute, strike, lock-out, civil, disturbance, actual or threatened violence by any terrorist group, or any other cause not within the control of our organization, we shall be under no liability to ‘Company’ for non-performance or delay in performance of obligations under this contract or otherwise in respect of any actions, claims, losses (including consequential losses) costs or expenses whatsoever which may be brought against or suffered or incurred by ‘Company’, as the result of the happening of any such events. 4. Complaint and Refund: For more information regarding administrative policies such as complaint and refund, please contact Val Jusufi, Head of Training at: Tel: +971 4 447 5711, Fax:+971 4 447 5710, e-mail: val@leoron.net 5. Governing Law: This contract shall be governed by and construed in accordance with the Laws and Regulations of DMCCA.