What features should a private online communities platform for insights and co-creation have? Check slide 5 to find out.

1. 1
Insights on-Demand
with
Online Communities
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2. 2
This is the era of
Consumer Engagement
Every brand and every organisation
needs to have open and
continuous dialogue with their
customers and stakeholders.
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3. 3
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Open a Window into your
Customers’ lives
No matter where they are in the
world and what language they
speak

4. 5
Why choose
communities247?
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There are 14 communities
platforms according to
Forrester

5. 5
Feature communities247 Other Online Community Platforms
Customisation Fully customisable for look & feel by user User has to pay for customisation to be done by vendor
Languages ALL no additional cost
Usually user has to pay for additional languages if
available
Research Tools
Full range of qualitative and any survey tool can be
integrated with one click
Most only have qualitative tools, some offer simply a
survey tool with a bulletin board and one has native
qualitative + allows the integration of any survey tool
Gamification Won a global award from OVUM
Not aware of any other platform that won a
gamification award
Text Analytics+Social Listening
DigitalMR also owns listening247 which integrates with
communities247 in multiple ways
Not aware of another communities platform that owns
a proprietary social listening and analytics tool
Pricing
Ad-hoc pricing available and One fixed monthly fee for
UNLIMITED users and research activities. Provides
predictability for your software cost. Starts at
US$99/month
Some offer only annual subscriptions, the pricing
models are pay per research activity and license which
can be unpredictable
DIY + Service
communities247 is a full DIY SaaS platform; DigitalMR also
offers professional services if needed
Most are software plus service, fewer have the option
for only software and only one is fully DIY
The communities247 Differentiators
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6. 666
Thank You
Click here to find out more about
communities247!
Michalis A. Michael
mmichael@digital-mr.com
@DigitalMR_CEO
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