Specialized services in managing sustainable reliability, using the revolutionary concept QPIC (quality-performance-innovation-capacitation). Acting in programs of excellence, business models of department-company, project management, ISO 9000 – TS 16949, reliability world class and focus on new Brazilian Automotive Regime – Inovar Auto 2013-2017

1. ENERGY+ TRAINING & CONSULTING

2. PROFESSIONAL SUMMARY
Marcos B. Garcia
marcos@clickenergy.com.br
Managing partner of Energy Plus Training & Business Consultancy Ltd.
Founder of Consultants National Network (Brazil)
25 years experience in Research & Development, seeking the effectiveness of processes and
continuous improvement in project management has always focused on product reliability.
Expertise in large companies like Autolatina, Mahle-Cofap and MWM International Engines.
Master of Science and Technology in the area of ​Nuclear Materials by IPEN USP PhD student in
.
Nanoscience and Advanced Materials for UFABC.
Author of patents and published articles in the area of ​technology in systems engineering with
emphasis on diesel engines.
Coordinated programs of excellence in engineering based on the criteria of the National Foundation
of Quality associated with entrepreneurial behavior practices.
Management problems during the life cycle of products using G8D methodology, with emphasis on
analysis of the mechanisms and origin of failures and its improvement actions (re-call).
Consultant and training instructor of the Brazilian Association of Automotive Engineering, Member of
the Society American of Enginnering and Society of Tribologists & Lubrication Engineers, lead
auditor ISO TS16949, Green Belt and Empreteco.
http://lattes.cnpq.br/7013983512685503
INDICATIONS >>> http://www.slideshare.net/mbgarcia65
br.linkedin.com/pub/marcos-garcia/19/4a1/4a1

3. LIFE CYCLE OF THE BUSINESS
Maturity
Recycling Marketing
Enginnering
and R&D
Warranty definition
Suppliers
holder
Assembly Planning and
Processes Development
Sales and Manufacture
Delivery
Packing Quality
QPIC Concept
Performance
Quality Innovation
Capacitation
C

4. COST$ OF UNRELIABILITY
Company
Image
Problems Errors
Defects
Failures

5. MOTIVATION
* Excellence *
(exceeds the requirements)
Competitiveness
QPIC
Concept
Meets the
requirements
Today Future
Time

6. SYSTEMIC APPROACH
Company
Management
QPIC concept
Reliability
Strategy Methods
In Processes Out
Supplies Value Chain Customers
Employees
Competencies

7. RELIABILITY MANAGEMENT SYSTEM
• Customer focus
Management model • Leadership and team work
• Involvement of Peoples
Projects Management
• Process Management
ISO 9000 & TS 16949 • Sustainable Projects
• Continuous improvement
Excellence Standard
• Information for decision making
Reliability
World Class • Mutual benefits
Automotive Polity MDIC • Partnerships & Resources keys
Inovar Auto, 2013-2017

8. QUALITY
PROBLEMS
IMPROVEMENT
SOLVING
PDCA MASP
DMAIC G8D
• Definition of improvement opportunities and factors critical
• Failure analysis and data collection should be routine
• Prevention of reincidents and determination of root cause
• Quickness ​in problem solving and decision making

9. QUALITY
Preliminar
Análise
Analysis
Preliminar MASP / G8D
Análise
Analysis
MASP/G8D
Comunicado Incidents are
Register indicated as
Problems are analysed
and solving through
reincidents
Incidents occur G8D process
and are reported
Lesson Learned
ISO TS 16949-2002
Item 8.5.2.1
Workshops journals

10. PERFORMANCE
only Mode C
Modes B & C
Solving
Solving Modes A & B
Mode A
R(t) = Confiabilidade
R(t) = Reliability
QPIC
Concept
R(t) = 1 – Failure Ratio
R(t) = Taxa de Falha
Tempo
Time

11. QUALITY & PERFORMANCE
• Reliability Management in R & D, with the workshops
organization (most critical problems).
• Benchmarking and tropicalization de new products.
• Source analysis and failure mechanisms, determining
factor stress and accelerated testing.
• Determination of the performance through
diagnostic lubricant used.
• Shares of recall and preventing reincidents.

12. INNOVATION
• New Materials
• Integrated Eletronics
• Clean Production
• Technology to Reduce weight and size
• Propulsion technology: Alternative, Hybrid and Fuel Cell
• Intelligence traffic jam
• Cost reduction
• University-Company partnership
Source: ABDI 2010
• Green Technologies
• Engines and Transmission (friction reduction)

13. INNOVATION
• Interaction University - Company - Entity Class
• Study of lubrication regime x wear mechanisms
• Development and approval of new systems or products
Search of investor-partnership for the project (PhD) in Nanolubes
Goals: - Study ceramic additive as an alternative for the ZDDP
- Use of ceramic nanoparticles in order to reduce friction
- Improved performance through adequation in break-in
Fuel consuption Life
Emission Performance
Deposits Interval exchange

14. CAPACITATION
In present current issues in day to day your organization.
Acting as an umbrella strategic for improvement and professional
development of its employees, suppliers and customers, in order
to meet the guidelines of your business.
Projects with short / long term, and in different stages of
development, aligning, and systematizing the favoring the
retention of talent on your team and partners.
“Knowledge is our Energy”

15. CAPACITATION
Management
• Improvement methology and problems solving
• Processes management and team work
• Consultant 360°
Planning and Development your business model
Technical
• Failures Analysis with emphasis in Reliability
• Fuel, lubricants and another automotive fluids
• Reliability and tribology in the transports
• Benchmarking e tropicalization of products
Events offered to employees of more than 60 companies,
in partnership with the Brazilian Association of Automotive Engineering

16. KNOWLEDGE MANAGEMENT
Consultant National Network
www.clickenergy.com.br
Brazilian Association of Business Consultants
Expertise Areas
Management – Technical – Behavioral - Environmental
Motivational Lecture – Grow & Appear ...

17. ENERGY+ TRAINING & CONSULTING
Thank you!
It await your contact
atendimento@clickenergy.com.br phone (5511) 9 7293 5898