Social media allows you to be in direct contact with your customers, potential customers and brand representatives about everything from products to challenges. This presentation is an excerpt of our 20 Ways to Succeed at Social Media Engagement ebook, which gives you a helpful list of ways to successfully participate in these conversations. Soon, you will be engaging in ways that solidify relationships with your audience; and your fans will feel a more direct connection with your brand.
Download the full ebook here: http://www.salesforcemarketingcloud.com/resources/ebooks/20-ways-to-succeed-at-social-media-engagement/
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