Structuring the unstructured -Opportunities everywhere! Malapati Raja Sekhar

What is this about? Innovation is needed in Retail distribution Retail services After effects: Huge employment creation Reaching BOP markets Cost reduction due to process efficiency Customer Loyalty Management Beautiful India

Innovation is needed in

Retail distribution

Retail services

After effects:

Huge employment creation

Reaching BOP markets

Cost reduction due to process efficiency

Customer Loyalty Management

Beautiful India

Unstructured .. Where?? Footpath vendors (Dosa/Vadapav/Juice/CD-sales/footwear/sweets/ books /cloths/vegetables etc) Tea vendors PCO booths Barber shops Paan wala Medical Shops Highway hotels/dhabas Real Estate agents Bicycle/bikes/other vehicles servicing Mobile sales/services Watch servicing Tuition centers/coaching centers Shoe polishing Schools Distance education centers Many many more ………………..

Footpath vendors (Dosa/Vadapav/Juice/CD-sales/footwear/sweets/ books /cloths/vegetables etc)

Tea vendors

PCO booths

Barber shops

Paan wala

Medical Shops

Highway hotels/dhabas

Real Estate agents

Bicycle/bikes/other vehicles servicing

Mobile sales/services

Watch servicing

Tuition centers/coaching centers

Shoe polishing

Schools

Distance education centers

Many many more ………………..

Semi-structured Cable TV operators Newspaper vendors Medical representatives Insurance agents Grocery/FMCG distribution system Petrol bunks Music/Video stores Hospitals Furniture Utensil sales Electrical Sales/Servicing Pesticides sales Autowala Milk distribution Movie Theatres Hotels/Lodges Many many more..

Cable TV operators

Newspaper vendors

Medical representatives

Insurance agents

Grocery/FMCG distribution system

Petrol bunks

Music/Video stores

Hospitals

Furniture

Utensil sales

Electrical Sales/Servicing

Pesticides sales

Autowala

Milk distribution

Movie Theatres

Hotels/Lodges

Many many more..

How to structure them? Franchisee model Bring process innovation Mechanize the processes Performance based systems Scaling Branding Financial Support through loans Licensing Fee/Transaction fee Benefit to Consumers Cost reduction Awareness is relatively easy

Franchisee model

Bring process innovation

Mechanize the processes

Performance based systems

Scaling

Branding

Financial Support through loans

Licensing Fee/Transaction fee

Benefit to Consumers

Cost reduction

Awareness is relatively easy

Role models .. elsewhere .. McDonald Pizzahut KFC Domino’s Subway Hamburger

McDonald

Pizzahut

KFC

Domino’s

Subway

Hamburger

Indian Role models: Retail giants Big Bazaar Subhiksha Vishal Reliance Fresh Shopper's Stop Spencer

Big Bazaar

Subhiksha

Vishal

Reliance Fresh

Shopper's Stop

Spencer

Jumboking: Vadapaav company! Number of outlets: 40+ Structural Innovations: Standardized Paav Reduced the delivery time Optimal usage of outlet size Covered with Tissue Paper Branding Introduced efficient processes Mechanized much of the process Selling Cold drinks as well Similar: Monginis, Coffee Day, Dosa Plaza, Mr and Mrs Idly, etc

Number of outlets: 40+

Structural Innovations:

Standardized Paav

Reduced the delivery time

Optimal usage of outlet size

Covered with Tissue Paper

Branding

Introduced efficient processes

Mechanized much of the process

Selling Cold drinks as well

Similar: Monginis, Coffee Day, Dosa Plaza, Mr and Mrs Idly, etc

Haldiram Numbers: Started as Bhujiawala $ 6 mn export business of 60 products to 40 countries Total menu consists of 160 items 50% of the annual sales only during diwali 50000 customers visit everyday 700 domestic distributors Process Innovations: Mechanized the manufacturing Packaging Door delivery Special Gift packs Similar Companies : Lays, Kurkure, Priya pickles,, etc

Numbers:

Started as Bhujiawala

$ 6 mn export business of 60 products to 40 countries

Total menu consists of 160 items

50% of the annual sales only during diwali

50000 customers visit everyday

700 domestic distributors

Process Innovations:

Mechanized the manufacturing

Packaging

Door delivery

Special Gift packs

Similar Companies : Lays, Kurkure, Priya pickles,, etc

Ananda Bhawan: Restaurant Process Innovations: Standardized the menu/taste Home delivery Selling sweets as well Similar: Udipi hotels, Saravana bhawan, etc

Process Innovations:

Standardized the menu/taste

Home delivery

Selling sweets as well

Similar: Udipi hotels, Saravana bhawan, etc

DPS : School Number of Schools: 100 Investment: Structural innovations: CBSE system Continuous tests/assignments Excellent sports facilities Computer facilities Admission based on Merit Library

Number of Schools: 100

Investment:

Structural innovations:

CBSE system

Continuous tests/assignments

Excellent sports facilities

Computer facilities

Admission based on Merit

Library

Veta: English Coaching centre Numbers of centers: 200 Structural innovations: Bi-lingual teaching Assessment prior joining Home study package Special programs during summer Language club sessions Free class on Saturdays to clarify doubts Restricted class strength Similar organizations: IMS, Narayana, NIIT, Brilliant, FIITJEE, Jetking, IHT etc

Numbers of centers: 200

Structural innovations:

Bi-lingual teaching

Assessment prior joining

Home study package

Special programs during summer

Language club sessions

Free class on Saturdays to clarify doubts

Restricted class strength

Similar organizations: IMS, Narayana, NIIT, Brilliant, FIITJEE, Jetking, IHT etc

Shankaranethralaya: Hospital Structural innovations: Perform multiple tests irrespective of the problem(s) stated by the patient Innovative Training services for staff Mass handling procedures Latest Technology usage Patient loyalty program Hygiene atmosphere Low cost treatment Backend integration Similar: Apollo hospitals, etc

Structural innovations:

Perform multiple tests irrespective of the problem(s) stated by the patient

Innovative Training services for staff

Mass handling procedures

Latest Technology usage

Patient loyalty program

Hygiene atmosphere

Low cost treatment

Backend integration

Similar: Apollo hospitals, etc

Many many more MedPlus, The Medicine shoppee, etc Higginbothams, Crossworld, etc NetFlix, 70MM, etc Next, Trent, etc

MedPlus, The Medicine shoppee, etc

Higginbothams, Crossworld, etc

NetFlix, 70MM, etc

Next, Trent, etc

PCOs Number of PCOs ~ 60 Lakhs Connected through operators Most of them are getting closed Good size of Retail space holding Presence in prime locations Have customer relations Reading/writing skill sets First generation entrepreneurs

Number of PCOs ~ 60 Lakhs

Connected through operators

Most of them are getting closed

Good size of Retail space holding

Presence in prime locations

Have customer relations

Reading/writing skill sets

First generation entrepreneurs

Simple opportunity: Third party distribution system Banking Insurance Courier Money remittance services Matrimonial services Placement services Mobile recharging Bill payments Ticket booking (Bus/Train/Hotel/Air/Movie) Many many more ..

Banking

Insurance

Courier

Money remittance services

Matrimonial services

Placement services

Mobile recharging

Bill payments

Ticket booking (Bus/Train/Hotel/Air/Movie)

Many many more ..

Questions/Suggestions Please write me to malapati sarvat com or Gmail id: malapati Please call me at: Nime nime sics seben to gero seben won sics fore

Please write me to

malapati sarvat com or Gmail id: malapati

Please call me at:

Nime nime sics seben to gero seben won sics fore