1. By: Gartner.com
Presented by: Majid Heidari

2. Summary
 We discuss 10 technologies and capabilities that will be
critical to organizations wanting to unlock the full
potential of mobility as part of their digital business
strategy.

3. Key Findings
 Organizations wishing to unlock the full potential of
mobility must master a wide range of technologies and
skills, many of which are currently unfamiliar to IT
staff.
 The business and technical opportunities enabled by
our "top 10" mobile technologies and skills should be
explicitly addressed in corporate mobile strategies.

4. Recommendations
 Use technology road maps and Hype Cycles and work
with Gartner to identify those mobile technologies
that will be important to your organization's mobile
strategy.
 Once you have identified key mobile technologies,
plan to acquire the skills, tools or partners necessary to
exploit them.

5. Recommendations
 Many mobile technologies and skills will be rather
tactical because of the high rate of commercial and
technical evolution in the mobile domain. Therefore,
look for rapid return on investment from those
technologies, and use agile development processes to
ensure you can achieve your goals.

6. Analysis
 Through 2016, mobile devices and applications will
continue to offer many opportunities for commercial
and technical innovation.
 They will create new ways to improve process
efficiency and effectiveness inside the organization
and will deliver innovative products, services and
customer relationships outside it.

7. Analysis
 Unlocking the full potential of mobility requires the
organization to master a wide range of technologies
and capabilities.

8. Analysis
 In this research, we discuss 10 that should be on every
organization's radar screen.
 These certainly aren't the only important
technologies; we encourage clients to consult Gartner
Hype Cycles to identify others they should be tracking.

9. Analysis
 However, we believe these 10 will be important to
virtually every organization, so they should be
explicitly addressed in their mobile strategies.

10. Top 10 Mobile Technologies and
Capabilities for 2015 and 2016
 Multiplatform Multi architecture AD Tools
 HTML5
 Advanced Mobile UX Design
 High-Precision Location Sensing
 Wearable Devices
 New Wi-Fi Standards
 Enterprise Mobile Management (EMM)
 Mobile-Connected Smart Objects
 LTE and LTE-A
 Metrics and Monitoring Tools

11. Multiplatform/Multi architecture
AD Tools
 What? Most organizations will need application
development (AD) tools to support a "3 x 3" future —
three key platforms (Android, iOS and Windows) and
three application architectures (native, hybrid and
mobile Web using HTML5).

12. Multiplatform/Multi architecture
AD Tools
 Tool selection will be a complex balancing act —
trading off many technical and nontechnical issues
such as productivity vs. vendor stability — and most
large organizations will need a portfolio of several
tools to deliver to the set of architectures and
platforms they require.

13. …
 When? Many multiplatform development tools are
already available. The market is very crowded and
complex, as illustrated by "Magic Quadrant for Mobile
Application Development Platforms." Market
evolution and consolidation will continue through
2018.

14. Magic Quadrant (MQ)
 The Gartner Magic Quadrant (MQ) is the brand
name for a series of market research reports published
by Gartner Inc., a US-based research and advisory
firm. According to Gartner, the Magic Quadrant aims
to provide a qualitative analysis into a market and its
direction, maturity and participants.

16. Who will be impacted?
 All organizations developing mobile applications.

17. HTML5
 "HTML5" is an umbrella term often used imprecisely
to refer to a set of Web specifications including HTML
and related standards such as SVG, WebGL, Canvas,
CSS3, WebSocket, WebRTC and various technologies
for offline data storage within the browser.

18. HTML5
 Modern mobile browsers support a range of these
standards, enabling developers to create sophisticated
mobile Web experiences that in some cases can
approach the quality of native apps.

19. HTML5
 When? All smart phones and tablets already support
some version of HTML5, although there are many
differences of detail depending on browser and OS
versions. The various sub standards will continue to
evolve for the foreseeable future.

20. Who will be impacted?
 All organizations developing mobile applications or
websites.

21. Advanced Mobile UX Design
 What is it and why is it important? Leading mobile
apps are delivering exceptional user experiences (UXs)
achieved with a variety of techniques including
motivational design, "quiet" design, "playful"
interfaces and new methodological approaches such as
HEART.

22. Advanced Mobile UX Design
 When? Now. Leading mobile apps are already setting
high user expectations in both employee- and
consumer-facing situations, and poor user experience
is a common contributor to low app-store ratings.

23. Who will be impacted?
 High-quality UXs will be particularly important for
organizations delivering consumer-facing mobile apps
that directly impact revenue or customer satisfaction.

24. High-Precision Location Sensing
 What is it and why is it important? Knowing an
individual's location to within a few meters is a key
enabler for the delivery of highly relevant contextual
information and services. Apps exploiting precise
indoor location currently use technologies such as Wi-
Fi, imaging, ultrasonic beacons and geo magnetics.

25. High-Precision Location Sensing
 When? Several indoor location-sensing technologies
are available now, and all will continue to mature
through 2018. We expect the use of beacons based on
the low-energy Bluetooth Smart standard to grow in
2014 and 2015 as beacon costs fall and increasing
numbers of consumers acquire handsets that support
the necessary Bluetooth technology.

26. Who will be impacted?
 High-precision location is likely to be particularly
important for organizations that deploy consumer-
facing mobile apps and that own facilities with large
areas of indoor real estate, such as shops, sports
stadiums or malls.

27. Wearable Devices
 What are they and why are they important? The
smart phone will become the hub of a personal-area
network (PAN) consisting of wearable gadgets such as
on-body healthcare sensors, smart jewelry, smart
watches, display devices (e.g., Google Glass) and a
variety of sensors embedded in clothes and shoes.

28. personal area network (PAN)
 A personal area network (PAN) is a
computer network used for data transmission among
devices such as computers, telephones
and personal digital assistants.

29. Wearable Devices
 When? In 2014, wearables are dominated by sports
and fitness sensors. Pilots of smart jewelry, such as
pendants with notifier capability, have been
demonstrated, as have a few items of smart clothing
containing LEDs that can be programmed with a
smartphone. This is, however, a market in its very early
stages; we expect wearables to grow to be a
multibillion-dollar-a-year market by 2016.

30. Who will be impacted?
 Industries such as healthcare, sports and fashion will
manufacture wearable devices and use mobile apps to
control the devices and to analyze the information
they collect from them. Organizations will find
business uses for wearables with their employees; for
example, they may use the devices for monitoring,
communicating, and assuring health and safety .

31. New Wi-Fi Standards
 What are they and why are they
important? Emerging Wi-Fi standards such as
802.11ac (Waves 1 and 2), 11ad, 11aq and 11ah will
increase Wi-Fi performance, make Wi-Fi more
relevant to applications such as telemetry, and enable
Wi-Fi to provide new services (for example, to citizens
in public locations).

32. New Wi-Fi Standards
 Over the next three years, demands on the Wi-Fi
infrastructure will increase as more Wi-Fi-enabled
devices appear in organizations, as cellular offloading
becomes more popular and as applications such as
location sensing demand denser access-point
placement.

33. New Wi-Fi Standards
 The opportunities enabled by new standards and the
performance required by new applications will require
many organizations to revise or replace their Wi-Fi
infrastructure.

34. New Wi-Fi Standards
 When? Pre standard versions of 11ac Wave 1 can be
deployed immediately; other standards will emerge in
production equipment through 2016.

35. Who will be impacted?
 Any organization with a Wi-Fi network.

36. Enterprise Mobile Management
(EMM)
 What is it and why is it important? "Enterprise
mobile management" (EMM) is a term that describes
the future evolution and convergence of several
current mobile management, security and support
technologies.

37. Enterprise Mobile Management
(EMM)
 These include mobile device management (MDM),
mobile application management (MAM), application
wrapping and containerization, and some elements of
enterprise file synchronization and sharing (EFSS).
Such tools will mature, grow in scope and eventually
address a wide range of mobile management needs
across all popular operating systems on smart phones,
tablets and PCs.

38. Enterprise Mobile Management
 When? There are around 160 MDM tools of various
types available today, which, by 2019, will converge
into a much smaller number of mature EMM tools.

39. Who will be impacted?
 All organizations wishing to manage and secure
mobile devices.

40. Mobile-Connected Smart Objects
 What are they and why are they important? By
2020, an affluent household in a mature market will
contain several hundred smart objects, including LED
light bulbs, toys, domestic appliances, sports
equipment, medical devices and controllable power
sockets, to name but a few.

41. Mobile-Connected Smart Objects
 These domestic smart objects will be a part of the
Internet of Things (IoT), and the majority of them will
be able to communicate in some way with an app on a
smartphone or tablet. Smartphones and tablets will
perform many functions, including acting as remote
controls, displaying and analyzing information,
interfacing to social networks to monitor "things" that
can tweet or post, paying for subscription services,
ordering replacement consumables and updating
object firmware.

42. Mobile-Connected Smart Objects
 The combination of smart objects and mobile apps will
enable a very wide range of business opportunities.

43. Mobile-Connected Smart Objects
 When? A small number of smart objects and
appliances are available in 2014. Examples include
sensors, thermostats and a few items of larger
equipment such as domestic appliances and air-
conditioning units. The range of domestic smart
objects will continue to grow through 2025, by which
time any nontrivial piece of equipment or furniture
costing more than $100 will likely contain sensors.

44. Who will be impacted?
 Any company making equipment or products that
could be monitored or controlled by a smart phone
owner.

45. LTE and LTE-A
 What are they and why are they important? LTE
and its successor LTE-A are cellular technologies that
improve spectral efficiency and will push cellular
networks to theoretical peak downlink speeds of up to
1 Gbps.

46. LTE and LTE-A
 Additional benefits include reduced latency. Real-
world LTE speeds tend to be under 100 Mbps and early
LTE-A trials have peaked at around 300 Mbps in best-
case conditions. New features such as LTE Broadcast
will enable operators to offer new services.

47. LTE and LTE-A
 When? LTE is already partially deployed in many
countries. A few LTE-A trials have been conducted at
the end of 2013, although widespread deployment isn't
expected to start before 2015, as few LTE-A client
devices are available. Once deployment of a
technology such as LTE or LTE-A starts, it typically
takes seven to 10 years to achieve nationwide coverage
and user adoption.

48. Who will be impacted?
 All users of cellular data benefit from improved
bandwidth, reduced latency and increased capacity.
Applications that demand high-speed real-time data
such as streaming video will benefit substantially; so,
for example, LTE is allowing some cellular networks to
compete with satellite data for broadcasting
applications.

49. Metrics and Monitoring Tools
 What are they and why are they important? It's
very difficult to predict all aspects of mobile
application and website usage or performance.

50. Metrics and Monitoring Tools
 The diversity of mobile devices makes comprehensive
testing impossible, and the nondeterministic nature of
mobile networks and the cloud services that support
them can result in performance bottlenecks. Metrics
and monitoring tools — often known as application
performance monitoring (APM) — can help.

51. Metrics and Monitoring Tools
 When? Mobile metrics and monitoring tools are
widely available for apps and mobile websites from a
range of vendors, including Compuware, Crittercism,
Keynote and New Relic .

52. Who will be impacted?
 Any business for which the quality and performance
of a mobile app or website are important. Examples
include areas such as retail, hospitality, social
networking and financial services.

53. Evidence
 Information sources used in creating this research
include Gartner market forecasts; discussions with
clients, vendors and colleagues; and internal Gartner
estimates for the future number of domestic smart
objects.