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Similar to 4. Confidence (20)
4. Confidence
- 2. Breath control
Breath is the main door to
access my inner world
Breath is the best way to
calm, center, and balance
myself
2 © 2012 Lifespan Seminar www.LifespanSeminar.com
- 3. Taking Stock
What tools, skills, and
exercises that we covered
last week do I use to be
more focused, centered,
and in control?
3 © 2012 Lifespan Seminar www.LifespanSeminar.com
- 4. 4. Confidence
• Knowing myself and knowing my powers
• It’s all inside you: Energy / Focus / Strength
• You are the expert on the phone
• Breathing / Meditation / Touch Triggers
• Mental Imagery tools
– Captain of the ship
– Visualization
– Your essence
4 © 2012 Lifespan Seminar www.LifespanSeminar.com
- 5. Knowing myself & knowing my powers
-- Establishing clear boundaries
• What am I responsible for?
My own professionalism
• What is my job?
To write as many leads and sales as I can
-- In this clarity lies my power
5 © 2012 Lifespan Seminar www.LifespanSeminar.com
- 6. It’s all inside me --
• Energy
• Focus
• Strength
6 © 2012 Lifespan Seminar www.LifespanSeminar.com
- 7. It’s all inside me
Whether I think I am a
success or a failure --
I am right
7 © 2012 Lifespan Seminar www.LifespanSeminar.com
- 8. Touch Triggers for breath
1. My strength is in my breath
2. Because I control my breath I
control my life
3. The oxygen of the whole world
is available to me
8 © 2012 Lifespan Seminar www.LifespanSeminar.com
- 9. I am the expert on the phone
• Fear doesn’t exist anywhere
but in my head
• And because it is so, I can
learn to face it and deal with it
9 © 2012 Lifespan Seminar www.LifespanSeminar.com
- 10. Assuming the authority of my position
• Who knows more about this product –
me or the customer?
• Who has been doing this for a while –
me or the customer?
• Who gets paid to do this for a living –
me or the customer?
10 © 2012 Lifespan Seminar www.LifespanSeminar.com
- 11. I am the expert on the phone
• Sounding in control
• Steady
• Calm
• And knowledgeable
11 © 2012 Lifespan Seminar www.LifespanSeminar.com
- 12. The DMV Approach
-- NO DRAMA --
• I got a job to do
• I do it well
• And then I go home
12 © 2012 Lifespan Seminar www.LifespanSeminar.com
- 13. Mental Imagery tools
• Different tools work for different
situations
• And the more tools we have in our
Mental Toolbox, the more solutions
we have to life’s different challenges
13 © 2012 Lifespan Seminar www.LifespanSeminar.com
- 14. Captain of the ship
• Your journey in life is a ship, and you are
the Captain in charge of the destination
• You’re sailing unpredictable waters:
sometimes rough, peaceful or dangerous
• You must consider all the risks that
might harm you or your passengers
• Benefits: responsibility / patience / cool
14 © 2012 Lifespan Seminar www.LifespanSeminar.com
- 15. Visualization
Definition: seeing a clear picture in mind
Two kinds of visualization: Past & Future
Past: Recalling a personal experience
Future: Imagining a desired situation
Benefits: creativity / self-awareness /
mastery of my resources / perspective
15 © 2012 Lifespan Seminar www.LifespanSeminar.com
- 16. My essence
My life has a beginning point, a middle,
and an end
Using past and future visualization - who
is the person traveling at the beginning,
at the Present moment, and at the end?
-- This is my essence
Benefits: clear self-image / larger picture
16 © 2012 Lifespan Seminar www.LifespanSeminar.com
- 17. Meditation on 3 practical tools
• What tools, skills, and exercises from
today can I use to -
• Feel more confident and in control?
• Know myself and my inner strength?
• Sound like an Expert on the phone?
17 © 2012 Lifespan Seminar www.LifespanSeminar.com