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Putting the Marketer in the Driver’s Seat 
Lim Kok Ching 
Optimal eMarketing
Marketers like things simple
800-555-1234 
Annoying 
Salesperson 
Have marketers lost control?
What can put us back into the driver’s seat?
What is marketing automation? 
Marketing automation is any technology that 
helps companies easily segment leads 
and scale personalised communications 
according to buyer personas and 
customer lifetime value.
Simple and executable 
P.S. No Need to call IT!
But Marketing 
Automation is more 
than just email 
automation
Power to Integrate Current 
and Future Digital Platforms
Marketing Automation is built 
on 3 foundations: 
1. Segmentation 
2. Workflow 
3. Analytics
Segmentation by Persona 
•Not an actual person 
•Composite of different 
attributes of your target 
segment 
Everything in Inbound starts with persona
Segmentation by lifecycle stage 
Stranger Visitors Leads Customers 
Convert strangers to leads and leads to customers
Workflow is driven 
by your Personas 
and Lifecycle 
Strategy.
Marketers hate to write reports 
Marketing Automation Analytics make everything 
possible in one screen
SEO 
Marketing That Marketers Love 
SEO 
Social 
Email 
Email 
Blog 
Analytics 
CtA 
Landing 
pages 
Social 
Blog 
Marketing That People Love 
Analytics 
CtA 
Landing pages 
Contacts
Which Marketing 
Automation Platforms 
are on the market?
51 Marketing Automation Vendors 
(at last count) 
Sources: ChiefMartec.Com, 7 January 2014 
It’s a field that marketers should watch!
Who Are The Leaders?
Rankings: 
1. HubSpot 
2. Salesforce 
3. Marketo 
4. SAS 
5. Eloqua 
6. IBM 
7. Act-On 
8. InfusionSoft 
9. LoopFuse 
10.Silverpop 
Sources: Venture Beat 2014
Small Companies 
Starts from 
US$3,000/year 
Mid-sized 
Companies 
Starts from 
US$9,000/year 
Large Companies 
Starts from 
US$24,000/year
Marketers in Control 
1. Enables segmentation by Buyer Personas 
2. Automate the marketing workflow for complex, 
evolving digital eco-system 
3. Ability to integrate existing and future digital 
marketing platforms 
4. Tailored to Customer Lifetime Value 
5. Easy enough for marketers to use
Competitive Advantage! 
Sources: Position2 2014
THE END

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Marketing Automation - The Future of Marketing

Editor's Notes

  1. Once upon a time. In the old days, marketing was simpler. Why marketers like things simple. Old saying – advertising works half the time. But you don’t know which half. Does this machine look simple to you? Is this the reflection of our current state of affairs?
  2. With the advent of facebook, pinterest, mobile, wechat, snapchat, LINE, whatsapp, iOSX Yosemite, apple, 3G, LTE, IoT, are we losing control on how we communicate with our audiences and customers? The answer is a resounding YES.
  3. What is marketing automation? Why do we need that? What does it do?
  4. Add graphics of numerous logos
  5. Inbound marketing is a theory. Complex and difficult to implement. MA is the enabler.
  6. Source: Optimise your marketing automation – page 3 Composite of different attributes of your target segment. Not an actual person.
  7. Examples
  8. Source: Chief Marketing Tech.com It’s a field that marketers should watch.
  9. Source: Venture Beat News Based on Venture Beat Marketing Automation Index 2014 that surveyed 1000+ respondents on 24 evaluation criteria.
  10. Marketing Automation is a great equalizer