The Jobseeker Journey Framework: Addressing Needs at Each Stage
1. The Jobseeker Journey Framework
The jobseeker journey,
populated by questions
for each stage, suggest
opportunities for to
address unmet needs
The Jobseeker
View of Events
Value Proposition
View of
Opportunity
I need a job
I decide
my next steps
I get
prepared
I make
connections
Products that offer job
seeking career
improvement
resources to enable
them to succeed.
Products that offer
resources and
products that help
people uncover hidden
talents and focus their
efforts towards a
satisfying career.
Products that help job
seekers create
resumes, cover letters
and resources for
employment
opportunities that are
tailored to their
strengths and skills.
Products that job
seekers support and
analytics that
empowers them during
the often times weeks
of job search.
I'm unemployed.
I'm not satisfied with
my current
employment.
I'm a recent graduate.
I'm switching careers.
I assess my skills and
look for opportunities.
I begin looking for
people and/or
companies who can
help me with my job
search needs
I gather my work
history, past job details
and begin to create my
resume/cv.
I write a cover letter/
introduction for
specific jobs to
introduce myself to
them.
I meet with people and
employers within my
network or search
efforts
I share my background
with others and
communicate my
needs