Mis 011

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  • 1. IT LEADERSHIP -- The most imperative trait for success
  • 2.
    • “ If we take an India-wide average of a CIO’s duties with technology and business at the two ends, there will be a strong tilt towards the tech end, with about 60-70% of their time focused on it. The balance 30 % too, is generally not directly to business issues, but how to interpret technology to implement certain business decisions”
    • - Says Gartner’s Iyengar
  • 3.
    • Vijay Mehra, CIO-Essar Group lists 5 Fundamental Responsibilities of CIO as:
      • Technology
      • Application
      • Data
      • Business Processes
      • Organization Structure
  • 4.
    • Atul Jayawant, President-Corporate IT and the Group CIO-Aditya Birla Group :
      • “ If you start doing something after your competitor has done it, it’s no longer strategic. I would say the CIO’s job is to enable innovation and do things before the business asks for it.”
  • 5.
    • General Managers who are told that IT can create competitive advantage and enable transformation of business, find it difficult to evaluate the IT function & contribution of CIO
    • It may be because –
        • Expectations from IT are over-estimations
        • Expectations from IT are under-estimations
  • 6. Perceptions about IT ISSUE IT is a Liability IT is an Asset Are we getting value for money? IT is a cost IT is making significant contribution How important is IT? Irrelevant to us Interesting success stories How do we plan for IT? Plans by specialists Part of business thinking Is the IS function doing a good job? General cynicism about IT track record Is no longer an important agenda What is the IT strategy? Many applications are being developed Focused on a few key initiatives What is the CEO’s vision of IT? Limited role Role in business transformation What do we expect of the CIO Specialist functional Manager Viewed as a contributor to business thinking
  • 7. CIO & CEO ---
      • CIO - Is he viewed as a
          • Specialist
          • A part of the strategy formation group
      • The CEO -
          • may find an ally in the CIO
          • may find IT as a strategic tool
          • may find IT as irrelevant to the organization
  • 8.
    • A CEO may look at IT as a strategic resource for gaining competitive advantage
    • A CEO might consider IT as a cost
    • CIO’s role and actions are crucial in ensuring that it is deployed as a Competitive Advantage and CIO must add value
  • 9.
    • CEO’s belief in IT
    • CEO’s Vision
    • CIO’s vision on transformational capabilities
    • CIO’s relationship with CEO
    • Teamwork of CIO with the top management
    • Understanding of the business
    • Understanding of newer technologies
    • CIO’s personal ability to contribute to:
      • Business thinking
      • Vision for change management of change process
      • Innovative use of IT
    • CEO ’ s capability to integrate IT into business strategy
    FACTORS THAT AFFECT CIO’S PERFORMANCE
  • 10. CIO – The Added-Value Framework
    • Enablers of added-value:
      • Focus on business imperatives
      • Shared vision for IT
      • Concentrated IS development effort
      • External IT success stories
      • Business contribution beyond IT
      • IS performance track record
      • IS/Business executive relationships
  • 11. PROFILE OF THE CIO - WHO ADDS VALUE Behavior
    • is loyal to the business
    • is open
    Motivation
    • Is oriented towards goals, ideas and systems
    Competencies
    • Is a consultant/facilitator
    • Is a good communicator
    • Has IT knowledge
    Experience
    • Has had an IS function analyst role
  • 12. KEY MESSAGES FOR CEOs
    • Position IT and the CIO as agents of change
    • Focus on achieving effectiveness, and not efficiency from IT
    • Institutionalize business values for IT
    • Build an executive team that includes the CIO
    • Manage IT, as integral and not as adjunct, to the business
  • 13. TOP MANAGEMENT RESPONSIBILITY * Create a business vision of an IT enabled company * Involve a trusted alley as CIO * Position the IT Function as a Strategic Function CIO’s RESPONSIBILITY * Focus on Business Imperatives * Build and manage infrastructure * Build a team of trsuted alleys * Create a shared vision of the role of IT * Develop and manage relationships LINE MANAGEMENT RESPONSIBILITY * Provide room for incorporating IT * Acceptance of shared responsibility * Own your systems THE IT MANAGEMENT : Roles & Responsibilities
  • 14. Business Vision IT Vision/ IT Strategy Strategic Vectors Business Stretegy General Management IT Management IT Technologists Technology Concepts Standards Protocols Performance Compatibility Guidelines Key Issues Operating Systems Data Bases Applications Communications Processors Technology Selection Hardware Software IT Knowledge - 10-20 % IT Knowledge - 40-60 % IT Knowledge - 80-90 % Business Knowledge - 80-90 % Business Knowledge - 40-60 % Business Knowledge-10-20 %
  • 15. CIO and CTO
    • CTO should focus on technology
    • CIO should focus on strategic use of IT for customers and top management
    • In India these two are interchangeable, whereas in USA, it is the CTO who looks after technology
  • 16. CIO and CTO
    • “ If you have a room full of CIOs, you can be sure the conversation will veer towards the topic of CIOs having a seat on the company board”
      • -Says ICICI’s Group CTO, Praveer Vohra
  • 17. 2008 GLOBAL CIO SURVEY Capgemini Consulting
    • Two third of the CIOs believe that IT is critical to business innovation
    • The survey highlights that technologies, as well as users, are dramatically evolving
    • That is why it is time for CIOs to find a seat at the business innovation table
    • CIOs can really deliver business transformation thru the IT function by innovation
    • As per Survey, there could be “Top Innovators” where innovation is identified as a priority
  • 18. 2008 GLOBAL CIO SURVEY Capgemini Consulting Top Innovators are characterized by :
      • Characteristic
    Top Innovator Average Orgn
      • Understanding of IT by business leadership
    77 % 38 %
      • Effective relationship management between IT and the Business
    94 % 67 %
      • Very strong delivery of fundamental It services
    83 % 56 %
      • The CIO reports to the CEO/COO
    75 % 53 %
      • IT being a partner of the business rather than a supplier or utility provider
    88 % 40 %
  • 19. 2008 GLOBAL CIO SURVEY Capgemini Consulting CIOs cite their most important challenges to innovation as :
      • Challenge
    % ge
      • Short term operational matters
    52
      • Insufficient capabilities
    37
      • Difficulties in recruiting skilled staff
    35
      • A lack of business sponsorship
    25
      • Poor business and IT Collaboration
    24
  • 20. 2008 GLOBAL CIO SURVEY Capgemini Consulting
    • To build a kep role for the IT function in business innovation, the CIOs must recognfigure the IT organization and its governance by :
      • Separating IT fundamentals from business innovation and identifying the correct balance between the two
      • Maximizing available resources and skills by effectively using technology partners and outsourcing
      • Linking technology to innovation instead of cost to show that IT can change the business for the better
      • Partnering with businesses in key innovation areas to improve business processes and identify innovative technology that brings value to the business