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Telehealth/Telemedicine - 
When a Picture is Worth 1000 
Words and a Whole Lot More 
Pennsylvania Telehealth Roundtable 
September 30, 2014 
© 2014 Lehigh Valley Health Network 
Joe Tracy 
Vice President -Telehealth Services 
Lehigh Valley Health Network
Telehealth 
Back to the Future
Back to the Future
Emergency Telephone Call – Burn 
Remote Physician Description 
▪ 83 year-old male 
▪ Burned his lower leg yesterday while 
burning brush with gasoline. 
▪ His burn looks to be about 0.5% TBSA. 
▪ Wound is pink and moist with blistering. 
▪ Patient has a history of diabetes and heart 
disease as well as mild dementia. 
▪ I would like to treat him here and refer if 
there are any complications with healing.
Additional Conversation 
▪ Burn Surgeon: Is his pain controlled and 
does there appear to be any signs or 
symptoms of cellulitis. 
▪ Remote Dr.: His pain is controlled and he 
does not have any signs of cellulitis. His 
wound looks pink. 
▪ Burn Surgeon: Does the wound blanch? 
▪ Remote Dr.: It appears to blanch in the 
area of blister…..
Case Summary 
▪ TELEPHONE 
• Same verbal 
communication 
• No Visual 
• .5% burn TBSA 
• Pt. probably treated local 
and sent home. 
• Big chance for infection 
• If wound becomes 
infected – two surgeries 
vs. one 
▪ TELEHEALTH 
• Same verbal 
communication 
• Couple Digital Pics 
• 1.5% burn TBSA 
• Pt. transferred to LVHN 
Burn Center 
• No infection due to 
timely treatment 
• One surgery – next day – 
discharged on day 5
Important Summary Points 
▪ Telehealth provides a better assessment of 
the patient! 
▪ Payor implications – two surgeries vs. one 
and corresponding LOS differences. 
▪ Think about the legal issues of mistreatment. 
▪ MOST IMPORTANT – think about the 
implications for the patient. 
▪ Better health, better care, better cost.
Important Themes 
▪ Improve ACCESS to care. 
▪ Improve QUALITY – extending the reach of 
specialists using advanced technologies. 
▪ Reduce COST by providing the right care, at 
the right time, in the right place. 
▪ Add VALUE to the healthcare institutions 
across the Commonwealth.
Telehealth In Pennsylvania 
▪ Burn 
▪ Infectious Diseases 
▪ Critical Care 
▪ Stroke 
▪ Parkinson's Disease 
▪ High Risk Obstetrics 
▪ Schools 
▪ Psych/Mental Health 
▪ Remote Pt. Monitoring 
▪ Wound Care 
▪ Trauma 
▪ Genetic Counseling 
▪ Cardiology 
▪ Pediatrics 
▪ Neonatal ICU 
▪ Radiology 
▪ Dermatology 
▪ Pathology 
▪ Interpreter Services 
▪ Surgical Follow-up
“Telemedicine isn’t so much about 
practicing medicine differently, it’s 
about using cars differently.” 
Jack Moncrief, MD 
University of Missouri 
Telemedicine Grand Rounds 
10/30/98
Contact Information: 
joseph.tracy@lvhn.org

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What is Telehealth, Why Telehealth and Telehealth Demo - Joe Tracy

  • 1. Telehealth/Telemedicine - When a Picture is Worth 1000 Words and a Whole Lot More Pennsylvania Telehealth Roundtable September 30, 2014 © 2014 Lehigh Valley Health Network Joe Tracy Vice President -Telehealth Services Lehigh Valley Health Network
  • 2. Telehealth Back to the Future
  • 3. Back to the Future
  • 4. Emergency Telephone Call – Burn Remote Physician Description ▪ 83 year-old male ▪ Burned his lower leg yesterday while burning brush with gasoline. ▪ His burn looks to be about 0.5% TBSA. ▪ Wound is pink and moist with blistering. ▪ Patient has a history of diabetes and heart disease as well as mild dementia. ▪ I would like to treat him here and refer if there are any complications with healing.
  • 5. Additional Conversation ▪ Burn Surgeon: Is his pain controlled and does there appear to be any signs or symptoms of cellulitis. ▪ Remote Dr.: His pain is controlled and he does not have any signs of cellulitis. His wound looks pink. ▪ Burn Surgeon: Does the wound blanch? ▪ Remote Dr.: It appears to blanch in the area of blister…..
  • 6.
  • 7. Case Summary ▪ TELEPHONE • Same verbal communication • No Visual • .5% burn TBSA • Pt. probably treated local and sent home. • Big chance for infection • If wound becomes infected – two surgeries vs. one ▪ TELEHEALTH • Same verbal communication • Couple Digital Pics • 1.5% burn TBSA • Pt. transferred to LVHN Burn Center • No infection due to timely treatment • One surgery – next day – discharged on day 5
  • 8. Important Summary Points ▪ Telehealth provides a better assessment of the patient! ▪ Payor implications – two surgeries vs. one and corresponding LOS differences. ▪ Think about the legal issues of mistreatment. ▪ MOST IMPORTANT – think about the implications for the patient. ▪ Better health, better care, better cost.
  • 9. Important Themes ▪ Improve ACCESS to care. ▪ Improve QUALITY – extending the reach of specialists using advanced technologies. ▪ Reduce COST by providing the right care, at the right time, in the right place. ▪ Add VALUE to the healthcare institutions across the Commonwealth.
  • 10. Telehealth In Pennsylvania ▪ Burn ▪ Infectious Diseases ▪ Critical Care ▪ Stroke ▪ Parkinson's Disease ▪ High Risk Obstetrics ▪ Schools ▪ Psych/Mental Health ▪ Remote Pt. Monitoring ▪ Wound Care ▪ Trauma ▪ Genetic Counseling ▪ Cardiology ▪ Pediatrics ▪ Neonatal ICU ▪ Radiology ▪ Dermatology ▪ Pathology ▪ Interpreter Services ▪ Surgical Follow-up
  • 11. “Telemedicine isn’t so much about practicing medicine differently, it’s about using cars differently.” Jack Moncrief, MD University of Missouri Telemedicine Grand Rounds 10/30/98