SlideShare a Scribd company logo
1 of 61
To be a respected Financial Services firm with a
portfolio of high quality growth businesses
Source: Annual Investor Update FY 15
 Build a Bank like fully diversified financial services
firm in a non banking company structure
 Build Quality, High growth profitable business’s
Source: Annual Investor Update FY 15 & Management Discussion FY 15
 Achieve the objective of building business with
bank like diversification having quality, growth &
profitability by
 Building Strategic Business Units around 3 revenue
clusters and 1 enabling cluster.
 Revenue cluster comprising of Credit Business, Agency Business & Life
Insurance
 Enabling Cluster comprising Liquidity & Balance sheet Management
Source: Annual Investor Update FY 15 & Management Discussion FY 15
 Objective (Derived)
 Revenues & Profitability from this cluster to be 65-75% to achieve a bank
like structure
 Strategy (Articulated & Observed)
 Diversified Revenue mix from 3 broad segments comprising of Wholesale
Credit, Agri Business and SME Credit & Retail Credit
 Multiple LOB’s within each broad segment
 Pursue a Risk Adjusted Return approach visible by
 Collateral Coverage articulation
 Gross NPA ‘s compared to peers & Private Banks
 Stated Risk Management Framework
Source: Annual Investor Update FY 15 , Annual Report FY 15, Investor Updates
 Objective (Derived)
 Revenues from this cluster to be 20-25% to achieve a bank like
structure
 Strategy (Articulated & Observed)
 Diversified Revenue mix from Knowledge Based & Transaction Based
Services
 Multiple LOB’s within each segment straddling multiple customer
sub- segments
 Capitalize on cyclical upsides
Source: Annual Investor Update FY 15 , Annual Report FY 15, Investor Updates
 Objective (Derived)
 To be one of the fastest growing insurance companies
 Strategy (Articulated & Observed)
- Pull based approach as compared to Push based approach followed by
competition
Source: Annual Investor Update FY 15 , Annual Report FY 15, Investor Updates
 Situation Analysis using GE McKinsey Framework
 Market Attractiveness
 Competitive Strength of SBU
 Obtaining Strategic Insight on unique SBU’s from the Framework
 Evaluating if Strategic Gap exist on stated revenue objective
 Evaluating if Strategic Gap can be closed by pursuing the Current Product
Market strategy
 Identifying Focus Areas affecting competitive positioning which impact
SBU’s where strategic gap cannot be closed
 Reorienting SBU Positions through Broad Level Product Market & Pricing
Strategy for pursuing the Strategic Insight
Sr
No
Factors Weightage Explanation How it affects Market
Attractiveness
1 Yield
Opportunity
15% Ability to charge a higher gross yield
(E.g Credit Cards Business as
compared to a Salaried Personal
Loans Business)
Higher Yield Opportunity would
mean Higher Market
Attractiveness
2 Segment Size 10% Size of Segment expressed in Credit
Outstanding relative to its Category
Bigger the Size Higher the
Market Attractiveness
3 Segment
Growth
15% CAGR Growth of the Segment over a
4 year Period
Higher the CAGR growth of a
segment relative to the other
segment, higher the market
attractiveness
4 Segment
Access defined
through
15% Ease of Access or Reaching out to the
target market within the Segment
Easier the access, lower the
attractiveness
4a Concentration
/Dispersion of
target market
5% Concentration of the target market
of a segment relative to other
segments (Eg Structured Finance
target market is more concentrated
as compared to Retail Housing Loans)
Higher the concentration lower
the attractiveness
Sr
No
Factor Weightage Explanation How it affects Market
Attractiveness
4b Ease of Reach 5% Ease of Access to the end
customer in a target market
(Salaried PL target market easier
to access as compared to SME
target market)
Easier the Reach, lower the
attractiveness
4c Digital Channel
Influence on
target market
5% Extent of Digital Channels (
Digital DSA’s, Digital Portals of
financer, Search Engines)
influence on customer
consideration sets & buying
behaviors
Higher the Influence of Digital
Channels Lower the
Attractiveness
5 Ease of
Consumption
15% How easy is to obtain
information on segment & lob’s,
ability to switch over to
competitors
Higher the ease of
consumption, lower the
attractiveness of the segment
5a Pain to Switch 5% How easy is to switch/transfer
over to competitor ( Depository,
Housing Loans are more pain to
switch as compared to Credit
Cards, PL, LAS)
Higher the Pain, More
attractive the market
Sr
No
Factor Weightage Explanation How it affects Market
Attractiveness
5b Brand Strength 5% Effect of Brand on the Segment
(Brand strength impact on
Advisory Services is higher as
compared to PL)
Segments impacted by Brand
Strength are more attractive
as compared to those which
are not
5c Information
Availability
5% Ability to obtain information on
Segments & LOB (Buying Term
/Health Insurance is more easy
due to ease of comparison on
prices & features as compared to
Fire, Indemnity Insurance)
Easier the availability of
structured information lesser
attractive the market
6 Competition
Rivalry
6% The number of players in a
segment & product/service
differentiations they can offer
within a segment
Higher the rivalry , lower the
attractiveness
6a No of Players 3% More Players in Housing Loan
Segment as compared to
Distressed Assets
More the no of players, lower
the attractiveness
Sr
No
Factor Weightage Explanation How it affects Market
Attractiveness
6b Product
Variation
3% Ability to offer differentiated
product offering to the target
market within a segment (
Higher Variation can be offered
in Structured Finance as
compared to Personal Loans)
Higher the ability to present
differentiated offering more
attractive the market
7 Technology
Disruption
15% Impact of Technology on the
segment through Fintech
competition, Digital DSA, Digital
Purchase. (Transactions, Personal
Loans for Salaried, Term
Insurance are most disrupted as
compared to Construction
Finance or Corporate Finance)
Higher the impact of
Technology Disruption, Lower
the Attractiveness of the
segment
8 Cyclicality 3% Impact of Economic cycles on the
segment ( Broking, MF
Distribution more impacted by
economic cycles as compared to
Housing Loans)
Higher the impact of
economic cycles, lower the
attractiveness
Sr
No
Factor Weightage Explanation How it affects Market
Attractiveness
9 Price Sensitivity 3% Impact of Price on Decision
Making within a segment ( PL is
most sensitive to Price as
compared to SME Loan)
Higher the price sensitivity in
a segment lower its
attractiveness because it
diminishes pricing power
10 Demographic
Advantage
3% How current & future
demographics will impact
demand in the respective
segments (Demographics more
favorable for Housing Loans as
compared to Loan against
Securities)
Favorable the demographics,
more attractive the segment
Sr
No
Factor Weightage Explanation How it affects Market
Attractiveness
1 Market Share 45% Relative Share of the market as
compared to the Segment
Leader
Higher the Relative Share
more competitive the SBU
2 Growth Rate 20% Historical Growth Rate of SBU as
compared to the Segment
growth rate
Higher the relative growth
rate more competitive the
SBU
3 Cost to Income
Ratio
10% Cost to Income Ratio as
Compared to Segment Leader
Better the Cost to Income
Ration as compared to
Segment Leader, more
competitive the SBU
4 Technology
Enablement
15% Adoption of Technology within
the SBU for increasing reach,
improving throughput, pre-
empting Fintech disruption
Higher the Adoption more
competitive the SBU
5 Collateral
Coverage
10% Collateral as mitigant of risk . Higher the collateral cover
more competitive the SBU
LAS, 5.25, 5.64
LAP (Retail), 4.3, 5.89
Housing Loans (Retail), 3.7, 5.53
Mortgage (WholeSale), 4.81, 6.58
Corporate Lending, 3.99, 6.71
Agri Lending, 4.76, 6.14
SME Lending, 4.05, 6.69
Distressed Assets, 7.5, 7.44
Retail Broking, 5.67, 5.07
MF Distribution, 5.19, 5.63
RETAIL CREDIT BUSINESS
SBU Strategic Position Strategic Insight
Housing
Loans
Home Loans SBU is in an Medium Attractiveness zone
characterized by a Medium Market Attractiveness a
Business Strength which is bordering at lower end
Identify segments for growth
LAP
LAP SBU is in Medium Attractiveness Zone characterized
by Medium Market Attractiveness & Medium Business
Strength
Invest for Managing Earnings
a) Protect existing program
b) Identify Segment for higher
profitability
LAS
LAS SBU is in a Medium Attractiveness Zone characterized
by Medium Market Attractiveness & Medium Business
Strength
Invest for Managing Earnings
a) Protect existing program
b) Identify Segment for higher
profitability
• Not suitable to invest for growth
because of cyclicality of the
business
RETAIL CREDIT BUSINESS
SBU Is there a Strategic Gap
Housing
Loans
Yes because Stated Revenue Objective of emulating a private bank cannot be
met. The revenue objective can be expressed as
• Retail Credit Business to be 40%-45% of overall credit book
• Retail Mortgages (Housing + LAP) is currently 40%-60% of Retail Credit book
for private sector banks
LAP
• Yes because inspite of LAP SBU being in a Medium Attractiveness Market
the relative revenue (expressed by size of circle ) as compared to other
credit business’s is small
• LAP forms 20-70% of Retail Mortgage Book for private sector banks
• A Balanced approach would be have 60-40 breakup of Housing Loan & LAP
LAS
Yes because there is cyclicality in the business which will impact long term
stated revenue objective
 Increasing revenue of Housing Loans Business will help close the
strategic gap
 Strategic Insight of SBU position points to Identifying Segments to
Invest for Growth
Ansoff Product Market mix can help identity areas for revenue
Products
Markets
Existing New
Existing
Market Penetration
• Objective is to increase
market share
New Product Development
• Objective is to target existing
markets with newer products
New
Market Development
• Objective is to develop new
market for existing products
• Diversification
• Using Existing Product Market strategy to close the strategic gap.
– The strategy would be to increase penetration (increase market share) which would
primarily be driven by
a) Increasing Sales
b) Increasing System Efficiency (Throughput )
c) Improving Sales Productivity
Products
Markets
Existing New
Existing
• Housing Loan of Small Tickets (10-12 lacs) aimed at Semi
Urban market catering to Middle Income Group
comprising of self employed businessmen & wage
earners in SME space
• New Product
Development
New
• Market Development • Diversification
 The articulated objectives are likely
to breached
 Stated Risk Objective will not be
completely met
 Market Segment is characterized by
unstable incomes & lesser availability of
credit history.
 Increased acquisition (Volume Share)
will result in lesser ability to pick &
choose . Maintaining current risk
appraisal will increase CI ratio as
throughput & productivity will decline
as geographic dispersion increases.
– Meeting Stated Profitability
Objective will be a challenge
a) Improvement in Credit Scoring will result
in such segments amenable to Banks &
Large HFC’s.
b) Increasing Branch Network to achieve
penetration may result in higher CI ratios
as competition in segment will increase.
c) Lower Ticket Sizes will warrant higher
volume share adversely affecting the
current CI ratio of 46% which is higher
than Industry average.
 Increasing revenue of LAP will help close the strategic gap
 Strategic Insight of SBU position points to Investing for
Managing earnings with a view to Protecting existing
position & or Identifying profitable segments for Growth
• Using Existing Product Market strategy to close the strategic gap.
• The generic strategy would be to increase penetration (increasing market
share).
Products
Markets
Existing New
Existing
• LAP aimed at Business Men in Small
Medium Enterprise business who are
unable to raise money on balance sheet
• New Product Development
New
• Market Development • Diversification
 The articulated objectives are likely
to breached
 Stated Risk Objective will not be
completely met
The fact that end use of retail LAP is primarily
aimed for capital expansion or bridging
working capital by business, there is a clear
need to segment the market which offers
better risk adjusted return. This will allow
development of segment matter expertise
which will also help SME loan acquisition.
– Meeting Diversification Objective
of a bank
Retail LAP straddles at median of 40% of retail
mortgages portfolio of private sector banks.
 The Strategic GAP may be difficult to close due to cyclical
nature of Business
 Strategic Insight of SBU position points to Investing for
Managing earnings by way of protecting existing position
& or identifying profitable segments for growth
• Using Existing Product Market strategy to close the strategic gap.
• The generic strategy would be to maintain penetration (maintain market share)
Products
Markets
Existing New
Existing
• Small Ticket LAS primarily aimed at
Margin Finance
• New Product Development
New
• Market Development • Diversification
The articulated objective is likely to be
breached
– Meeting Diversification Objective
of a bank
a) Retail LAS straddles at around 1-2%
of Retail Loan Portfolio of Banks
Whereas it stands at around 7% for
Edelweiss
b) Primarily Secondary market driven
for banks as compared primary
market driven
c) Segment focus for banks is HNI as
compared to Retail Mass market
Wholesale Lending ( Corporate) Business
SBU Strategic Position Strategic Insight
Structured
Credit
Structured Credit is in a High Attractiveness Zone
characterized by High Market Attractiveness & Medium
Business Strength
• Invest for growth
a) Build on strength
b) Aim for Segment Leadership
Distressed
Assets
Distressed Assets SBU is in High Attractiveness Zone
characterized by High Market Attractiveness & High
Business Strength
• Protect Position
a) Invest to grow for protecting
position
b) Sustain Strength
c) Aim for Leadership
Wholesale
Mortgages
(Construction
Finance /
Builder LAP
WholeSale LAP is in a High Attractiveness Zone
characterized by High Market Attractiveness & Medium
Business Strength
• Invest for Growth
a) Build Selectively on Strengths
b) Reinforce Vulnerable areas
CV Loans (
Opportunity)
CV Loans is in a Medium market attractiveness zone
but represents an opportunity for diversification in the
Whole Sale Lending Cluster
• CV Loans may orient to a High
Attractiveness Zone due to the
Infra push of the government
Wholesale Lending Business’s
SBU Is there a Strategic Gap What Broad Level Strategy to Pursue
Structured
Credit
• No because the SBU is in a High
Attractiveness Market and the relative
revenue (expressed by size of circle ) as
compared to other credit business’s is
significant.
• Maintain the current product market &
competitive strategy
• Invest for Growth
Distressed
Assets
• No because the SBU is in a High
Attractiveness Market with significant
Competitive Strength
• Maintain the current product market &
competitive strategy
• Invest for Growth & Protecting Position
Mortgages
Wholesale
• No because the SBU is in a High
Attractiveness Market & the relative
revenue as compared to other credit
business is significant
• Maintain the current product market &
competitive strategy
• Invest for Growth
Non Corporate CREDIT & AGENCY BUSINESS
SBU Strategic Position Strategic Insight
SME
LOANS
SME SBU is in a High Attractiveness Zone
characterized by High Market Attractiveness &
Medium Business Strength
• Invest for growth
a) Build on strength
b) Aim for Segment Leadership
AGRI LOANS Agri Loans SBU is in High Attractiveness Zone
characterized by High Market Attractiveness &
Medium Business Strength
• Invest for growth
a) Build on Strengths
b) Aim for Segment Leadership
MUTUAL
FUNDS
(Agency
excluding
AMC)
Mutual Funds (Wealth Mgt) SBU is in a
Medium Attractiveness Zone characterized by
Medium Market Attractiveness & Medium
Business Strength
• Manage for Earnings
a) Protect existing position
b) Selective Investment to improve market
share in profitable segments
RETAIL
BROKING
Retail Broking SBU is in a Medium
Attractiveness Zone characterized by Medium
Market Attractiveness & Medium Business
Strength
• Manage for Earnings
a) Protect existing position
b) Selective Investment to improve market
share in profitable segments
Education
Loans
(Opportunit
y)
Education Loans SBU is in a High Market
Attractiveness Zone & presents an opportunity .
• Synergy with LAP, SME Business as
collateral will be property
• Synergy for Customer Life Cycle
management (Housing to LAP to Wealth &
Education Loan for Kids)
Non Corporate Credit & Agency Business
SBU Is there a Strategic Gap
SME Loans • Yes because inspite of LAP SBU being in a High Attractiveness Market the relative revenue
(expressed by size of circle ) as compared to other credit business’s is small
Agri Loans • Yes because inspite of SBU being in a High Attractiveness Market the relative revenue
(expressed by size of circle ) as compared to other credit business’s is small
Mutual
Funds
(Wealth
Mgt
Business
excluding
AMC)
• Yes, Tech Disruption on account of Robot advisory will impact the General Mass Market
primarily SIP market. As on date the current strategy does not show evidence of
mitigating potential fallout
Retail
Broking
• Yes, Tech enabled Discount Broking is & will adversely impact the Retail Mass Market and
Trader Segment.
 Increasing revenue of SME Loans Business will help close
the strategic gap
 Strategic Insight of SBU position points to Investing for
Growth & Aiming Segment Leadership
Using Existing Product Market strategy to close the strategic gap.
The strategy would be to increase penetration (increase market share) which would
primarily be driven by
a) Increasing Sales
Products
Markets
Existing New
Existing
• Funding to Business with property as
collateral
• New Product Development
New
• Market Development • Diversification
 The articulated objectives are likely to
breached
 Stated Risk Objective will not be
completely met
 SME is a very broad market segment . It
is imperative to identify segments
where adverse impact of economy are
lesser than the Median market. Current
slowdown in nominal GDP may hurt
some segments more than the other.
 Collateral criteria cannot be a primary
determinant .
 Increasing revenue of Agri Loans Business will help close the strategic
gap
 Strategic Insight of SBU position points to Investing for Growth &
Aiming Segment Leadership
• Using Existing Product Market strategy to close the strategic gap.
• The strategy would be to increase penetration (increase market share) which
would primarily be driven by
a) Increasing Sales within the current segment
Products
Markets
Existing New
Existing
• Lending against stock owned by Agri
Business’s, Traders wherein stock is
managed & monitored by Edelweiss
• New Product Development
New
• Market Development • Diversification
 The articulated objectives are likely to
be met
The revenue diversification objective, risk
mitigation objective can be met using market
penetration as
1) There is a clearly identified market
segment
2) Risk is mitigated as there is control on
inventory
3) Pricing power can be exercised due to
segment matter expertise
4) Technology enablement is visible
 Maintaining Revenue will close the Strategic Gap
 Strategic Insight of SBU position points to Investing for Managing
Earnings with a view to preserving current position
• Using Existing Product Market strategy to close the strategic gap.
• The strategy would be to maintain penetration (maintaining market share)
Products
Markets
Existing New
Existing
• Wealth Advisory Services for HNI’s &
Retail Mass Market
• New Product Development
New
• Market Development • Diversification
 The articulated objectives are likely to
breached
 Stated Revenue & Diversification
Objective will not be completely
met
 Fin-tech Disruption is going to be highest in
Retail Capital Markets Space affecting Retail
Broking & Retail MF distribution. This is going
to be more pronounced in GEN Y ( Do it
yourself generation) who will find robot
advisory more attractive along with people
who are investing for wealth creation & not
tax savings.
 Value additions over & above wealth advise
which cannot get easily replicated by Robot
advisors will need to get augmented
 Maintaining Earnings will close the Strategic Gap
 Strategic Insight of SBU position points to Investing for Managing
Earnings with a view to Preserving Current Position
• Using Existing Product Market strategy to close the strategic gap.
• The strategy would be to maintain market share Which would primarily be
driven by
a) Increasing Reach in the HNI Segment
b) Preventing retail mass market movement to cheaper alternative by Discount Brokers
Products
Markets
Existing New
Existing
• Retail Mass Market, HNI & Traders • New Product Development
New
• Market Development • Diversification
 The articulated objectives are likely to
breached
 Stated Revenue Objective will not
be met
Fin-tech Disruption led by discount brokers
will impact the Traders & Retail Mass Market
the highest. Increasing penetration in the HNI
space will not be a sufficient counter balance
to sustain market share.
 Situational Analysis points to
Investing for Growth &
Managing Earnings with the
aim to increase Sales across
Majority SBU’s.
 Increasing Market Share
though Current Product
Market Strategy is not
completely effective for
Majority SBU’s
a) Increase Market Share and or
Segment Shares
b) Improve Productivity
 Re-define Product Market
framework for SBU’s.
 Improve Capabilities which
impact competitive position in
market
Management
Capabilities
Portfolio &
Capital
Management
Mergers/JV
Risk &
Regulatory
Management
Business Unit
Strategy
Talent &
Culture
Operational
Capabilities
Risk Selection
& Pricing
Core
Processes &
Operations
Product &
Service
solutions
Tech enabled
Support
(Communication,
Service & Selling)
Customer
Centricity
Prop Capabilities
Asset & Capital
Base
Data &
Technology
Brand Distribution Points
Customer
Relationships
Balance Sheet
Capability
Back Office/Middle Office
Capability
Front End ( Sales & Service
Capability
Management
Capabilities
Portfolio &
Capital
Management
Mergers/JV
Risk &
Regulatory
Management
Business Unit
Strategy
Talent &
Culture
Operational
Capabilities
Risk Selection &
Pricing
Core
Processes &
Operations
Product &
Service
solutions
Tech enabled
Support
(Communication,
Service & Selling)
Customer
Centricity
Prop Capabilities
Asset & Capital
Base
Data &
Technology
Brand Distribution Points
Customer
Relationships
Balance Sheet
Capability
Back Office/Middle Office
Capability
Front End ( Sales & Service
Capability
Focus Area SBU’s which are Impacted
Why should this be a
Focus Area
What is to be done
Portfolio &
Capital
Management
All existing SBU’s . New SBU’s for
achieving diversification within
Retail & Corporate Credit such
as Education Loans and
Commercial Vehicle Loans
Reorienting OS in Credit
Business & LOBs within
Credit Business’s will
necessitate changes
Creating Access to Cheaper Long Term
Funds for growing Housing, LAP & SME
business
Risk
Selection &
Pricing
Housing Loans (Retail), LAS
(Retail) , Education Loans
The Product Market mix
changes will warrant this
Low Ticket – High Spread – High
Collateral will need to get re-oriented
to Medium Ticket – Competitive Spread
– Competitive Collateral
Data &
Technology
Mutual Funds ( Wealth),
Housing Loans (Retail),
Education Loans, LAP (Retail),
Broking (Retail)
a) Consideration Sets being
influenced by queries
driven through Search
Engines
b) Digital DSA’s simplifying
information & access
c) Technology driving down
cost of transactions &
substituting Human Advise
a. Working towards real time
approval of Credit in Housing,
Education & LAP
b. Robot Assisted Human Advise for
HNI segment in Wealth
c. Robot Only models for Retail Mass
Market in Broking & MF
d. Self Service tools & dashboards
for asset lending & wealth
products
Focus Area
SBU’s which are
Impacted
Why should this be a Focus Area What is to be done
Distribution
Points
Retail Credit &
Retail Agency
Re-orientation of Customer segments
within Retail LOB’s will require expansion,
rationalization.
a) Digital Channels
augmentation for lack of
physical presence
b) Balance of Branch & Third
Party Driven Acquisition in
area of LAP, Home Loans ,
SME credit
Customer
Relationships
LAP, MF, SME, Agri
Lending &
Education Loans
The dominant market straddling across all
the stated SBU’s would be High Income
Non Salaried Urban Dwellers with non
movable property being the common
thread
Model to map customer to RM’s
which will open opportunity to
cross-sell & upsell
SBU Strategic Insight Does it require a
Change in
Product Market
Strategy
New Product
Market Strategy
Pricing Strategy Specific Actions
as part of
Capabilities
Improvement
Housing
Loans
(Retail)
Identify
Segments for
Growth
Yes Non Salaried
Customers in Urban,
Extended Suburbs
having Credit
History in Middle ,
Upper Middle
Income Group with
Average Loan Ticket
Size of 20-25 lacs
Imitator ( Price
to Match
Leaders in the
segment)
a) Increase
focus on
Third Party
Model for
Acquisition
b) Leverage
Builder
POS
through
Digital
Channels
c) Tactical
Pricing for
Balance
Transfer
SBU Strategic Insight Does it require
a Change in
Product Market
Strategy
New Product
Market Strategy
Pricing Strategy Specific Actions
as part of
Capabilities
Improvement
Loan Against
Property (Retail)
Invest for
Managing
Earnings
Yes. Targeting
Segments with
a higher degree
of relative
insulation from
economy as end
use of funds
very likely for
business rather
than general
mass market
who can offer
property as
collateral.
Price Leaders in
the Segment
chosen for
operation
Referral
channel
enhancement
for increasing
throughput
SBU Strategic
Insight
Does it require a
Change in
Product Market
Strategy
New Product Market
Strategy
Pricing Strategy Specific Actions
as part of
Capabilities
Improvement
LAS
(Retail)
Invest for
Managing
Earnings
Yes. a) New Market Segment
would mean targeting
HNI’s who will borrow
for investing into
Secondary Markets
which will enable an
opportunity to Upsell &
Cross sell on Asset
Lending Products such
as LAP, SME.
b) New Product Strategy
involving lending against
MF’s & Insurance
Premium Pricing
as ability to
understand
market risk &
stock specific
risk is higher as
compared to
banks
Pre-approved
Credit Line for
HNI Wealth
Customers
against the MF
& Insurance
portfolio being
managed.
SBU Strategic
Insight
Does it require a
Change in
Product Market
Strategy
New Product Market
Strategy
Pricing Strategy Specific Actions
as part of
Capabilities
Improvement
SME
Lending
Invest for
Growth
Yes. Synergize with LAP as
customer segments
would be common
SBU Strategic
Insight
Does it require a
Change in
Product Market
Strategy
New Product
Market
Strategy
Pricing Strategy Specific Actions
as part of
Capabilities
Improvement
Agri
Lending
Invest for
Growth
No NA Premium Pricing as ability
to understand market risk
& collateral risk is higher as
compared due to end to
end control, management
& monitoring of underlying
agri commodity.
NA
SBU Strategic
Insight
Does it require a
Change in
Product Market
Strategy
New Product Market
Strategy
Pricing Strategy Specific Actions
as part of
Capabilities
Improvement
Mutual
Funds
Advise &
Distribut
ion
(Wealth
Manage
ment)
*Does
not
cover
AMC
Managing for
Earnings
Yes • HNI targeted Wealth
Advisory
• Robot assisted
Wealth Advisory for
Upper Income
Segment
• Robot assisted
advise for Mass
Market aimed at
SIP’s
• Change in
Pricing
Strategy to
reflect
Distribution
& Advise
based
Models.
• General
Mass
Market
pricing for
SIP’s based
on ROBO
advisory &
Advise
based fees
for HNI’s
SBU Strategic
Insight
Does it
require a
Change in
Product
Market
Strategy
New Product Market
Strategy
Pricing Strategy Specific Actions
as part of
Capabilities
Improvement
Retail
Broking
Managing
for
Earnings
Yes • Tech Enabled
Discount Broking for
Trader & Retail Mass
Market specifically
GEN Y.
• Advise based Model
for HNI led by Branch
RM’s
• Depository Services
Led acquisition
because of higher
exit barrier
associated with
product
Tiered Pricing for Tech
Led Model
a) Match pricing of
Discount Brokers
wherein the only
value add is the
platform offered for
Trade
b) Value plus pricing
for tech enabled
features beyond
trading platform
c) Subscription cum
transaction based fee
structure for HNI’s
a) Min SBU
creation
which will
emulate
Fintech
Setup for
offering
discount
broking
services
b) Rationaliza
tion of
Branches
Supporting Slides
0%
5%
10%
15%
20%
25%
CAGR
CAGR
Housing Loans, LAP & Whole Sale Real Estate covers NBFC Data
0
1000
2000
3000
4000
5000
6000
7000
8000
9000
10000
OutStanding in Billion
OutStanding in Billion
Housing Loans, LAP & Whole Sale Real Estate covers NBFC Data
0
1000
2000
3000
4000
5000
6000
7000
8000
OS in Cr
OS in Cr
LAS
6%
LAP (Retail)
2%
Housing (Retail)
9%
Mortgage
Wholesale
22%
Structured
Finance
29%
Agri Business
2%
SME
5%
Distressed
Assets
9%
Others
3%
Retail Broking
8%
Distribution
(Wealth)
5%
Revenue in Cr
0%
20%
40%
60%
80%
100%
120%
140%
Mortages Structured
Finance
Distressed
Assets
SME & Agri
Lending
LAS & Others
CAGR %
CAGR %

More Related Content

Viewers also liked

Viewers also liked (16)

Kraft företagspresentation
Kraft företagspresentationKraft företagspresentation
Kraft företagspresentation
 
Macromedia dreamweaver
Macromedia dreamweaverMacromedia dreamweaver
Macromedia dreamweaver
 
Phrasal Verbs
Phrasal VerbsPhrasal Verbs
Phrasal Verbs
 
Egate Consultancy Presentation
Egate Consultancy PresentationEgate Consultancy Presentation
Egate Consultancy Presentation
 
Damodaran report on customer servcie
Damodaran report on customer servcieDamodaran report on customer servcie
Damodaran report on customer servcie
 
Statutory Norms for Loans and Advances
Statutory Norms for Loans and AdvancesStatutory Norms for Loans and Advances
Statutory Norms for Loans and Advances
 
Saraf Commitee Report
Saraf Commitee ReportSaraf Commitee Report
Saraf Commitee Report
 
Future Value Chain and Pantaloon Retail
Future Value Chain and Pantaloon RetailFuture Value Chain and Pantaloon Retail
Future Value Chain and Pantaloon Retail
 
Barings bank a failure in risk management
Barings bank   a failure in risk managementBarings bank   a failure in risk management
Barings bank a failure in risk management
 
Gillette and p&g
Gillette and p&gGillette and p&g
Gillette and p&g
 
Banking prudential norms
Banking   prudential normsBanking   prudential norms
Banking prudential norms
 
Prudential norms on Income recognition, asset classification and provisioning...
Prudential norms on Income recognition, asset classification and provisioning...Prudential norms on Income recognition, asset classification and provisioning...
Prudential norms on Income recognition, asset classification and provisioning...
 
Loans and advances
Loans and advancesLoans and advances
Loans and advances
 
CRR and SLR in banks
CRR and SLR in banksCRR and SLR in banks
CRR and SLR in banks
 
Plastics Disadvantages & Recycling
Plastics Disadvantages & RecyclingPlastics Disadvantages & Recycling
Plastics Disadvantages & Recycling
 
Dabur presentation
Dabur presentationDabur presentation
Dabur presentation
 

Similar to Corporate Strategy For Edelweiss Financial Services - Need for Reorientation ?

Marketing Strategy
Marketing StrategyMarketing Strategy
Marketing Strategy
Arpit Sharma
 
101108 investor presentation full azul
101108   investor presentation full azul101108   investor presentation full azul
101108 investor presentation full azul
Multiplus
 
Fall 2015 AREIT Board Meeting Presentation FINAL
Fall 2015 AREIT Board Meeting Presentation FINALFall 2015 AREIT Board Meeting Presentation FINAL
Fall 2015 AREIT Board Meeting Presentation FINAL
Zi Chong
 
Lt2 -busi portfoanalysis
Lt2 -busi portfoanalysisLt2 -busi portfoanalysis
Lt2 -busi portfoanalysis
Oanatsc
 
Dynamic Investor Relations Management Through Global Financial Crisis
Dynamic Investor Relations Management Through Global Financial CrisisDynamic Investor Relations Management Through Global Financial Crisis
Dynamic Investor Relations Management Through Global Financial Crisis
luhaikuan
 

Similar to Corporate Strategy For Edelweiss Financial Services - Need for Reorientation ? (20)

Marketing Strategy
Marketing StrategyMarketing Strategy
Marketing Strategy
 
Marketing Strategy
Marketing StrategyMarketing Strategy
Marketing Strategy
 
Credit Cards-Business Case.pdf
Credit Cards-Business Case.pdfCredit Cards-Business Case.pdf
Credit Cards-Business Case.pdf
 
101108 investor presentation full azul
101108   investor presentation full azul101108   investor presentation full azul
101108 investor presentation full azul
 
Fall 2015 AREIT Board Meeting Presentation FINAL
Fall 2015 AREIT Board Meeting Presentation FINALFall 2015 AREIT Board Meeting Presentation FINAL
Fall 2015 AREIT Board Meeting Presentation FINAL
 
Lt2 -busi portfoanalysis
Lt2 -busi portfoanalysisLt2 -busi portfoanalysis
Lt2 -busi portfoanalysis
 
The CMO Survey - Highlights and Insights Report - Spring 2024
The CMO Survey - Highlights and Insights Report - Spring 2024The CMO Survey - Highlights and Insights Report - Spring 2024
The CMO Survey - Highlights and Insights Report - Spring 2024
 
Fiserv Deposit Growth eBook
Fiserv Deposit Growth eBookFiserv Deposit Growth eBook
Fiserv Deposit Growth eBook
 
Aligning Sales and Marketing Investments to Maximize Sales Performance
Aligning Sales and Marketing Investments to Maximize Sales PerformanceAligning Sales and Marketing Investments to Maximize Sales Performance
Aligning Sales and Marketing Investments to Maximize Sales Performance
 
Internet Retailer Conference + Exhibition (IRCE) 2013 - Coastal.com
Internet Retailer Conference + Exhibition (IRCE) 2013 - Coastal.comInternet Retailer Conference + Exhibition (IRCE) 2013 - Coastal.com
Internet Retailer Conference + Exhibition (IRCE) 2013 - Coastal.com
 
Auto brand marketing optimization models
Auto brand marketing optimization modelsAuto brand marketing optimization models
Auto brand marketing optimization models
 
Strategic Planning Process - From Conception to Execution
Strategic Planning Process - From Conception to ExecutionStrategic Planning Process - From Conception to Execution
Strategic Planning Process - From Conception to Execution
 
Mikaili Lilly
Mikaili LillyMikaili Lilly
Mikaili Lilly
 
Park City Group
Park City GroupPark City Group
Park City Group
 
Investor Overview
Investor OverviewInvestor Overview
Investor Overview
 
Selling Your Business Blue Sky Version V1
Selling Your Business Blue Sky Version V1Selling Your Business Blue Sky Version V1
Selling Your Business Blue Sky Version V1
 
Investor deck (fy17 q4) final
Investor deck (fy17 q4) finalInvestor deck (fy17 q4) final
Investor deck (fy17 q4) final
 
Guide To International Expansion Strategy For A Business Powerpoint Presentat...
Guide To International Expansion Strategy For A Business Powerpoint Presentat...Guide To International Expansion Strategy For A Business Powerpoint Presentat...
Guide To International Expansion Strategy For A Business Powerpoint Presentat...
 
Dynamic Investor Relations Management Through Global Financial Crisis
Dynamic Investor Relations Management Through Global Financial CrisisDynamic Investor Relations Management Through Global Financial Crisis
Dynamic Investor Relations Management Through Global Financial Crisis
 
Strategic Management Project.pptx
Strategic Management Project.pptxStrategic Management Project.pptx
Strategic Management Project.pptx
 

Recently uploaded

Structuring and Writing DRL Mckinsey (1).pdf
Structuring and Writing DRL Mckinsey (1).pdfStructuring and Writing DRL Mckinsey (1).pdf
Structuring and Writing DRL Mckinsey (1).pdf
laloo_007
 
Jual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan Cytotec
Jual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan CytotecJual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan Cytotec
Jual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan Cytotec
ZurliaSoop
 
Mifepristone Available in Muscat +918761049707^^ €€ Buy Abortion Pills in Oman
Mifepristone Available in Muscat +918761049707^^ €€ Buy Abortion Pills in OmanMifepristone Available in Muscat +918761049707^^ €€ Buy Abortion Pills in Oman
Mifepristone Available in Muscat +918761049707^^ €€ Buy Abortion Pills in Oman
instagramfab782445
 
Mifty kit IN Salmiya (+918133066128) Abortion pills IN Salmiyah Cytotec pills
Mifty kit IN Salmiya (+918133066128) Abortion pills IN Salmiyah Cytotec pillsMifty kit IN Salmiya (+918133066128) Abortion pills IN Salmiyah Cytotec pills
Mifty kit IN Salmiya (+918133066128) Abortion pills IN Salmiyah Cytotec pills
Abortion pills in Kuwait Cytotec pills in Kuwait
 

Recently uploaded (20)

Structuring and Writing DRL Mckinsey (1).pdf
Structuring and Writing DRL Mckinsey (1).pdfStructuring and Writing DRL Mckinsey (1).pdf
Structuring and Writing DRL Mckinsey (1).pdf
 
Unveiling Falcon Invoice Discounting: Leading the Way as India's Premier Bill...
Unveiling Falcon Invoice Discounting: Leading the Way as India's Premier Bill...Unveiling Falcon Invoice Discounting: Leading the Way as India's Premier Bill...
Unveiling Falcon Invoice Discounting: Leading the Way as India's Premier Bill...
 
Buy Verified TransferWise Accounts From Seosmmearth
Buy Verified TransferWise Accounts From SeosmmearthBuy Verified TransferWise Accounts From Seosmmearth
Buy Verified TransferWise Accounts From Seosmmearth
 
Falcon Invoice Discounting: Aviate Your Cash Flow Challenges
Falcon Invoice Discounting: Aviate Your Cash Flow ChallengesFalcon Invoice Discounting: Aviate Your Cash Flow Challenges
Falcon Invoice Discounting: Aviate Your Cash Flow Challenges
 
Phases of Negotiation .pptx
 Phases of Negotiation .pptx Phases of Negotiation .pptx
Phases of Negotiation .pptx
 
Getting Real with AI - Columbus DAW - May 2024 - Nick Woo from AlignAI
Getting Real with AI - Columbus DAW - May 2024 - Nick Woo from AlignAIGetting Real with AI - Columbus DAW - May 2024 - Nick Woo from AlignAI
Getting Real with AI - Columbus DAW - May 2024 - Nick Woo from AlignAI
 
Falcon Invoice Discounting: Empowering Your Business Growth
Falcon Invoice Discounting: Empowering Your Business GrowthFalcon Invoice Discounting: Empowering Your Business Growth
Falcon Invoice Discounting: Empowering Your Business Growth
 
Pre Engineered Building Manufacturers Hyderabad.pptx
Pre Engineered  Building Manufacturers Hyderabad.pptxPre Engineered  Building Manufacturers Hyderabad.pptx
Pre Engineered Building Manufacturers Hyderabad.pptx
 
New 2024 Cannabis Edibles Investor Pitch Deck Template
New 2024 Cannabis Edibles Investor Pitch Deck TemplateNew 2024 Cannabis Edibles Investor Pitch Deck Template
New 2024 Cannabis Edibles Investor Pitch Deck Template
 
How to Get Started in Social Media for Art League City
How to Get Started in Social Media for Art League CityHow to Get Started in Social Media for Art League City
How to Get Started in Social Media for Art League City
 
Arti Languages Pre Seed Teaser Deck 2024.pdf
Arti Languages Pre Seed Teaser Deck 2024.pdfArti Languages Pre Seed Teaser Deck 2024.pdf
Arti Languages Pre Seed Teaser Deck 2024.pdf
 
Lucknow Housewife Escorts by Sexy Bhabhi Service 8250092165
Lucknow Housewife Escorts  by Sexy Bhabhi Service 8250092165Lucknow Housewife Escorts  by Sexy Bhabhi Service 8250092165
Lucknow Housewife Escorts by Sexy Bhabhi Service 8250092165
 
Buy gmail accounts.pdf buy Old Gmail Accounts
Buy gmail accounts.pdf buy Old Gmail AccountsBuy gmail accounts.pdf buy Old Gmail Accounts
Buy gmail accounts.pdf buy Old Gmail Accounts
 
SEO Case Study: How I Increased SEO Traffic & Ranking by 50-60% in 6 Months
SEO Case Study: How I Increased SEO Traffic & Ranking by 50-60%  in 6 MonthsSEO Case Study: How I Increased SEO Traffic & Ranking by 50-60%  in 6 Months
SEO Case Study: How I Increased SEO Traffic & Ranking by 50-60% in 6 Months
 
Jual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan Cytotec
Jual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan CytotecJual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan Cytotec
Jual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan Cytotec
 
Horngren’s Cost Accounting A Managerial Emphasis, Canadian 9th edition soluti...
Horngren’s Cost Accounting A Managerial Emphasis, Canadian 9th edition soluti...Horngren’s Cost Accounting A Managerial Emphasis, Canadian 9th edition soluti...
Horngren’s Cost Accounting A Managerial Emphasis, Canadian 9th edition soluti...
 
Falcon Invoice Discounting: Tailored Financial Wings
Falcon Invoice Discounting: Tailored Financial WingsFalcon Invoice Discounting: Tailored Financial Wings
Falcon Invoice Discounting: Tailored Financial Wings
 
Mifepristone Available in Muscat +918761049707^^ €€ Buy Abortion Pills in Oman
Mifepristone Available in Muscat +918761049707^^ €€ Buy Abortion Pills in OmanMifepristone Available in Muscat +918761049707^^ €€ Buy Abortion Pills in Oman
Mifepristone Available in Muscat +918761049707^^ €€ Buy Abortion Pills in Oman
 
Mifty kit IN Salmiya (+918133066128) Abortion pills IN Salmiyah Cytotec pills
Mifty kit IN Salmiya (+918133066128) Abortion pills IN Salmiyah Cytotec pillsMifty kit IN Salmiya (+918133066128) Abortion pills IN Salmiyah Cytotec pills
Mifty kit IN Salmiya (+918133066128) Abortion pills IN Salmiyah Cytotec pills
 
HomeRoots Pitch Deck | Investor Insights | April 2024
HomeRoots Pitch Deck | Investor Insights | April 2024HomeRoots Pitch Deck | Investor Insights | April 2024
HomeRoots Pitch Deck | Investor Insights | April 2024
 

Corporate Strategy For Edelweiss Financial Services - Need for Reorientation ?

  • 1.
  • 2. To be a respected Financial Services firm with a portfolio of high quality growth businesses Source: Annual Investor Update FY 15
  • 3.  Build a Bank like fully diversified financial services firm in a non banking company structure  Build Quality, High growth profitable business’s Source: Annual Investor Update FY 15 & Management Discussion FY 15
  • 4.  Achieve the objective of building business with bank like diversification having quality, growth & profitability by  Building Strategic Business Units around 3 revenue clusters and 1 enabling cluster.  Revenue cluster comprising of Credit Business, Agency Business & Life Insurance  Enabling Cluster comprising Liquidity & Balance sheet Management Source: Annual Investor Update FY 15 & Management Discussion FY 15
  • 5.  Objective (Derived)  Revenues & Profitability from this cluster to be 65-75% to achieve a bank like structure  Strategy (Articulated & Observed)  Diversified Revenue mix from 3 broad segments comprising of Wholesale Credit, Agri Business and SME Credit & Retail Credit  Multiple LOB’s within each broad segment  Pursue a Risk Adjusted Return approach visible by  Collateral Coverage articulation  Gross NPA ‘s compared to peers & Private Banks  Stated Risk Management Framework Source: Annual Investor Update FY 15 , Annual Report FY 15, Investor Updates
  • 6.  Objective (Derived)  Revenues from this cluster to be 20-25% to achieve a bank like structure  Strategy (Articulated & Observed)  Diversified Revenue mix from Knowledge Based & Transaction Based Services  Multiple LOB’s within each segment straddling multiple customer sub- segments  Capitalize on cyclical upsides Source: Annual Investor Update FY 15 , Annual Report FY 15, Investor Updates
  • 7.  Objective (Derived)  To be one of the fastest growing insurance companies  Strategy (Articulated & Observed) - Pull based approach as compared to Push based approach followed by competition Source: Annual Investor Update FY 15 , Annual Report FY 15, Investor Updates
  • 8.  Situation Analysis using GE McKinsey Framework  Market Attractiveness  Competitive Strength of SBU  Obtaining Strategic Insight on unique SBU’s from the Framework  Evaluating if Strategic Gap exist on stated revenue objective  Evaluating if Strategic Gap can be closed by pursuing the Current Product Market strategy  Identifying Focus Areas affecting competitive positioning which impact SBU’s where strategic gap cannot be closed  Reorienting SBU Positions through Broad Level Product Market & Pricing Strategy for pursuing the Strategic Insight
  • 9. Sr No Factors Weightage Explanation How it affects Market Attractiveness 1 Yield Opportunity 15% Ability to charge a higher gross yield (E.g Credit Cards Business as compared to a Salaried Personal Loans Business) Higher Yield Opportunity would mean Higher Market Attractiveness 2 Segment Size 10% Size of Segment expressed in Credit Outstanding relative to its Category Bigger the Size Higher the Market Attractiveness 3 Segment Growth 15% CAGR Growth of the Segment over a 4 year Period Higher the CAGR growth of a segment relative to the other segment, higher the market attractiveness 4 Segment Access defined through 15% Ease of Access or Reaching out to the target market within the Segment Easier the access, lower the attractiveness 4a Concentration /Dispersion of target market 5% Concentration of the target market of a segment relative to other segments (Eg Structured Finance target market is more concentrated as compared to Retail Housing Loans) Higher the concentration lower the attractiveness
  • 10. Sr No Factor Weightage Explanation How it affects Market Attractiveness 4b Ease of Reach 5% Ease of Access to the end customer in a target market (Salaried PL target market easier to access as compared to SME target market) Easier the Reach, lower the attractiveness 4c Digital Channel Influence on target market 5% Extent of Digital Channels ( Digital DSA’s, Digital Portals of financer, Search Engines) influence on customer consideration sets & buying behaviors Higher the Influence of Digital Channels Lower the Attractiveness 5 Ease of Consumption 15% How easy is to obtain information on segment & lob’s, ability to switch over to competitors Higher the ease of consumption, lower the attractiveness of the segment 5a Pain to Switch 5% How easy is to switch/transfer over to competitor ( Depository, Housing Loans are more pain to switch as compared to Credit Cards, PL, LAS) Higher the Pain, More attractive the market
  • 11. Sr No Factor Weightage Explanation How it affects Market Attractiveness 5b Brand Strength 5% Effect of Brand on the Segment (Brand strength impact on Advisory Services is higher as compared to PL) Segments impacted by Brand Strength are more attractive as compared to those which are not 5c Information Availability 5% Ability to obtain information on Segments & LOB (Buying Term /Health Insurance is more easy due to ease of comparison on prices & features as compared to Fire, Indemnity Insurance) Easier the availability of structured information lesser attractive the market 6 Competition Rivalry 6% The number of players in a segment & product/service differentiations they can offer within a segment Higher the rivalry , lower the attractiveness 6a No of Players 3% More Players in Housing Loan Segment as compared to Distressed Assets More the no of players, lower the attractiveness
  • 12. Sr No Factor Weightage Explanation How it affects Market Attractiveness 6b Product Variation 3% Ability to offer differentiated product offering to the target market within a segment ( Higher Variation can be offered in Structured Finance as compared to Personal Loans) Higher the ability to present differentiated offering more attractive the market 7 Technology Disruption 15% Impact of Technology on the segment through Fintech competition, Digital DSA, Digital Purchase. (Transactions, Personal Loans for Salaried, Term Insurance are most disrupted as compared to Construction Finance or Corporate Finance) Higher the impact of Technology Disruption, Lower the Attractiveness of the segment 8 Cyclicality 3% Impact of Economic cycles on the segment ( Broking, MF Distribution more impacted by economic cycles as compared to Housing Loans) Higher the impact of economic cycles, lower the attractiveness
  • 13. Sr No Factor Weightage Explanation How it affects Market Attractiveness 9 Price Sensitivity 3% Impact of Price on Decision Making within a segment ( PL is most sensitive to Price as compared to SME Loan) Higher the price sensitivity in a segment lower its attractiveness because it diminishes pricing power 10 Demographic Advantage 3% How current & future demographics will impact demand in the respective segments (Demographics more favorable for Housing Loans as compared to Loan against Securities) Favorable the demographics, more attractive the segment
  • 14. Sr No Factor Weightage Explanation How it affects Market Attractiveness 1 Market Share 45% Relative Share of the market as compared to the Segment Leader Higher the Relative Share more competitive the SBU 2 Growth Rate 20% Historical Growth Rate of SBU as compared to the Segment growth rate Higher the relative growth rate more competitive the SBU 3 Cost to Income Ratio 10% Cost to Income Ratio as Compared to Segment Leader Better the Cost to Income Ration as compared to Segment Leader, more competitive the SBU 4 Technology Enablement 15% Adoption of Technology within the SBU for increasing reach, improving throughput, pre- empting Fintech disruption Higher the Adoption more competitive the SBU 5 Collateral Coverage 10% Collateral as mitigant of risk . Higher the collateral cover more competitive the SBU
  • 15.
  • 16. LAS, 5.25, 5.64 LAP (Retail), 4.3, 5.89 Housing Loans (Retail), 3.7, 5.53 Mortgage (WholeSale), 4.81, 6.58 Corporate Lending, 3.99, 6.71 Agri Lending, 4.76, 6.14 SME Lending, 4.05, 6.69 Distressed Assets, 7.5, 7.44 Retail Broking, 5.67, 5.07 MF Distribution, 5.19, 5.63
  • 17. RETAIL CREDIT BUSINESS SBU Strategic Position Strategic Insight Housing Loans Home Loans SBU is in an Medium Attractiveness zone characterized by a Medium Market Attractiveness a Business Strength which is bordering at lower end Identify segments for growth LAP LAP SBU is in Medium Attractiveness Zone characterized by Medium Market Attractiveness & Medium Business Strength Invest for Managing Earnings a) Protect existing program b) Identify Segment for higher profitability LAS LAS SBU is in a Medium Attractiveness Zone characterized by Medium Market Attractiveness & Medium Business Strength Invest for Managing Earnings a) Protect existing program b) Identify Segment for higher profitability • Not suitable to invest for growth because of cyclicality of the business
  • 18. RETAIL CREDIT BUSINESS SBU Is there a Strategic Gap Housing Loans Yes because Stated Revenue Objective of emulating a private bank cannot be met. The revenue objective can be expressed as • Retail Credit Business to be 40%-45% of overall credit book • Retail Mortgages (Housing + LAP) is currently 40%-60% of Retail Credit book for private sector banks LAP • Yes because inspite of LAP SBU being in a Medium Attractiveness Market the relative revenue (expressed by size of circle ) as compared to other credit business’s is small • LAP forms 20-70% of Retail Mortgage Book for private sector banks • A Balanced approach would be have 60-40 breakup of Housing Loan & LAP LAS Yes because there is cyclicality in the business which will impact long term stated revenue objective
  • 19.  Increasing revenue of Housing Loans Business will help close the strategic gap  Strategic Insight of SBU position points to Identifying Segments to Invest for Growth Ansoff Product Market mix can help identity areas for revenue Products Markets Existing New Existing Market Penetration • Objective is to increase market share New Product Development • Objective is to target existing markets with newer products New Market Development • Objective is to develop new market for existing products • Diversification
  • 20. • Using Existing Product Market strategy to close the strategic gap. – The strategy would be to increase penetration (increase market share) which would primarily be driven by a) Increasing Sales b) Increasing System Efficiency (Throughput ) c) Improving Sales Productivity Products Markets Existing New Existing • Housing Loan of Small Tickets (10-12 lacs) aimed at Semi Urban market catering to Middle Income Group comprising of self employed businessmen & wage earners in SME space • New Product Development New • Market Development • Diversification
  • 21.  The articulated objectives are likely to breached  Stated Risk Objective will not be completely met  Market Segment is characterized by unstable incomes & lesser availability of credit history.  Increased acquisition (Volume Share) will result in lesser ability to pick & choose . Maintaining current risk appraisal will increase CI ratio as throughput & productivity will decline as geographic dispersion increases. – Meeting Stated Profitability Objective will be a challenge a) Improvement in Credit Scoring will result in such segments amenable to Banks & Large HFC’s. b) Increasing Branch Network to achieve penetration may result in higher CI ratios as competition in segment will increase. c) Lower Ticket Sizes will warrant higher volume share adversely affecting the current CI ratio of 46% which is higher than Industry average.
  • 22.  Increasing revenue of LAP will help close the strategic gap  Strategic Insight of SBU position points to Investing for Managing earnings with a view to Protecting existing position & or Identifying profitable segments for Growth
  • 23. • Using Existing Product Market strategy to close the strategic gap. • The generic strategy would be to increase penetration (increasing market share). Products Markets Existing New Existing • LAP aimed at Business Men in Small Medium Enterprise business who are unable to raise money on balance sheet • New Product Development New • Market Development • Diversification
  • 24.  The articulated objectives are likely to breached  Stated Risk Objective will not be completely met The fact that end use of retail LAP is primarily aimed for capital expansion or bridging working capital by business, there is a clear need to segment the market which offers better risk adjusted return. This will allow development of segment matter expertise which will also help SME loan acquisition. – Meeting Diversification Objective of a bank Retail LAP straddles at median of 40% of retail mortgages portfolio of private sector banks.
  • 25.  The Strategic GAP may be difficult to close due to cyclical nature of Business  Strategic Insight of SBU position points to Investing for Managing earnings by way of protecting existing position & or identifying profitable segments for growth
  • 26. • Using Existing Product Market strategy to close the strategic gap. • The generic strategy would be to maintain penetration (maintain market share) Products Markets Existing New Existing • Small Ticket LAS primarily aimed at Margin Finance • New Product Development New • Market Development • Diversification
  • 27. The articulated objective is likely to be breached – Meeting Diversification Objective of a bank a) Retail LAS straddles at around 1-2% of Retail Loan Portfolio of Banks Whereas it stands at around 7% for Edelweiss b) Primarily Secondary market driven for banks as compared primary market driven c) Segment focus for banks is HNI as compared to Retail Mass market
  • 28. Wholesale Lending ( Corporate) Business SBU Strategic Position Strategic Insight Structured Credit Structured Credit is in a High Attractiveness Zone characterized by High Market Attractiveness & Medium Business Strength • Invest for growth a) Build on strength b) Aim for Segment Leadership Distressed Assets Distressed Assets SBU is in High Attractiveness Zone characterized by High Market Attractiveness & High Business Strength • Protect Position a) Invest to grow for protecting position b) Sustain Strength c) Aim for Leadership Wholesale Mortgages (Construction Finance / Builder LAP WholeSale LAP is in a High Attractiveness Zone characterized by High Market Attractiveness & Medium Business Strength • Invest for Growth a) Build Selectively on Strengths b) Reinforce Vulnerable areas CV Loans ( Opportunity) CV Loans is in a Medium market attractiveness zone but represents an opportunity for diversification in the Whole Sale Lending Cluster • CV Loans may orient to a High Attractiveness Zone due to the Infra push of the government
  • 29. Wholesale Lending Business’s SBU Is there a Strategic Gap What Broad Level Strategy to Pursue Structured Credit • No because the SBU is in a High Attractiveness Market and the relative revenue (expressed by size of circle ) as compared to other credit business’s is significant. • Maintain the current product market & competitive strategy • Invest for Growth Distressed Assets • No because the SBU is in a High Attractiveness Market with significant Competitive Strength • Maintain the current product market & competitive strategy • Invest for Growth & Protecting Position Mortgages Wholesale • No because the SBU is in a High Attractiveness Market & the relative revenue as compared to other credit business is significant • Maintain the current product market & competitive strategy • Invest for Growth
  • 30. Non Corporate CREDIT & AGENCY BUSINESS SBU Strategic Position Strategic Insight SME LOANS SME SBU is in a High Attractiveness Zone characterized by High Market Attractiveness & Medium Business Strength • Invest for growth a) Build on strength b) Aim for Segment Leadership AGRI LOANS Agri Loans SBU is in High Attractiveness Zone characterized by High Market Attractiveness & Medium Business Strength • Invest for growth a) Build on Strengths b) Aim for Segment Leadership MUTUAL FUNDS (Agency excluding AMC) Mutual Funds (Wealth Mgt) SBU is in a Medium Attractiveness Zone characterized by Medium Market Attractiveness & Medium Business Strength • Manage for Earnings a) Protect existing position b) Selective Investment to improve market share in profitable segments RETAIL BROKING Retail Broking SBU is in a Medium Attractiveness Zone characterized by Medium Market Attractiveness & Medium Business Strength • Manage for Earnings a) Protect existing position b) Selective Investment to improve market share in profitable segments Education Loans (Opportunit y) Education Loans SBU is in a High Market Attractiveness Zone & presents an opportunity . • Synergy with LAP, SME Business as collateral will be property • Synergy for Customer Life Cycle management (Housing to LAP to Wealth & Education Loan for Kids)
  • 31. Non Corporate Credit & Agency Business SBU Is there a Strategic Gap SME Loans • Yes because inspite of LAP SBU being in a High Attractiveness Market the relative revenue (expressed by size of circle ) as compared to other credit business’s is small Agri Loans • Yes because inspite of SBU being in a High Attractiveness Market the relative revenue (expressed by size of circle ) as compared to other credit business’s is small Mutual Funds (Wealth Mgt Business excluding AMC) • Yes, Tech Disruption on account of Robot advisory will impact the General Mass Market primarily SIP market. As on date the current strategy does not show evidence of mitigating potential fallout Retail Broking • Yes, Tech enabled Discount Broking is & will adversely impact the Retail Mass Market and Trader Segment.
  • 32.  Increasing revenue of SME Loans Business will help close the strategic gap  Strategic Insight of SBU position points to Investing for Growth & Aiming Segment Leadership
  • 33. Using Existing Product Market strategy to close the strategic gap. The strategy would be to increase penetration (increase market share) which would primarily be driven by a) Increasing Sales Products Markets Existing New Existing • Funding to Business with property as collateral • New Product Development New • Market Development • Diversification
  • 34.  The articulated objectives are likely to breached  Stated Risk Objective will not be completely met  SME is a very broad market segment . It is imperative to identify segments where adverse impact of economy are lesser than the Median market. Current slowdown in nominal GDP may hurt some segments more than the other.  Collateral criteria cannot be a primary determinant .
  • 35.  Increasing revenue of Agri Loans Business will help close the strategic gap  Strategic Insight of SBU position points to Investing for Growth & Aiming Segment Leadership
  • 36. • Using Existing Product Market strategy to close the strategic gap. • The strategy would be to increase penetration (increase market share) which would primarily be driven by a) Increasing Sales within the current segment Products Markets Existing New Existing • Lending against stock owned by Agri Business’s, Traders wherein stock is managed & monitored by Edelweiss • New Product Development New • Market Development • Diversification
  • 37.  The articulated objectives are likely to be met The revenue diversification objective, risk mitigation objective can be met using market penetration as 1) There is a clearly identified market segment 2) Risk is mitigated as there is control on inventory 3) Pricing power can be exercised due to segment matter expertise 4) Technology enablement is visible
  • 38.  Maintaining Revenue will close the Strategic Gap  Strategic Insight of SBU position points to Investing for Managing Earnings with a view to preserving current position
  • 39. • Using Existing Product Market strategy to close the strategic gap. • The strategy would be to maintain penetration (maintaining market share) Products Markets Existing New Existing • Wealth Advisory Services for HNI’s & Retail Mass Market • New Product Development New • Market Development • Diversification
  • 40.  The articulated objectives are likely to breached  Stated Revenue & Diversification Objective will not be completely met  Fin-tech Disruption is going to be highest in Retail Capital Markets Space affecting Retail Broking & Retail MF distribution. This is going to be more pronounced in GEN Y ( Do it yourself generation) who will find robot advisory more attractive along with people who are investing for wealth creation & not tax savings.  Value additions over & above wealth advise which cannot get easily replicated by Robot advisors will need to get augmented
  • 41.  Maintaining Earnings will close the Strategic Gap  Strategic Insight of SBU position points to Investing for Managing Earnings with a view to Preserving Current Position
  • 42. • Using Existing Product Market strategy to close the strategic gap. • The strategy would be to maintain market share Which would primarily be driven by a) Increasing Reach in the HNI Segment b) Preventing retail mass market movement to cheaper alternative by Discount Brokers Products Markets Existing New Existing • Retail Mass Market, HNI & Traders • New Product Development New • Market Development • Diversification
  • 43.  The articulated objectives are likely to breached  Stated Revenue Objective will not be met Fin-tech Disruption led by discount brokers will impact the Traders & Retail Mass Market the highest. Increasing penetration in the HNI space will not be a sufficient counter balance to sustain market share.
  • 44.  Situational Analysis points to Investing for Growth & Managing Earnings with the aim to increase Sales across Majority SBU’s.  Increasing Market Share though Current Product Market Strategy is not completely effective for Majority SBU’s a) Increase Market Share and or Segment Shares b) Improve Productivity  Re-define Product Market framework for SBU’s.  Improve Capabilities which impact competitive position in market
  • 45. Management Capabilities Portfolio & Capital Management Mergers/JV Risk & Regulatory Management Business Unit Strategy Talent & Culture Operational Capabilities Risk Selection & Pricing Core Processes & Operations Product & Service solutions Tech enabled Support (Communication, Service & Selling) Customer Centricity Prop Capabilities Asset & Capital Base Data & Technology Brand Distribution Points Customer Relationships Balance Sheet Capability Back Office/Middle Office Capability Front End ( Sales & Service Capability
  • 46. Management Capabilities Portfolio & Capital Management Mergers/JV Risk & Regulatory Management Business Unit Strategy Talent & Culture Operational Capabilities Risk Selection & Pricing Core Processes & Operations Product & Service solutions Tech enabled Support (Communication, Service & Selling) Customer Centricity Prop Capabilities Asset & Capital Base Data & Technology Brand Distribution Points Customer Relationships Balance Sheet Capability Back Office/Middle Office Capability Front End ( Sales & Service Capability
  • 47. Focus Area SBU’s which are Impacted Why should this be a Focus Area What is to be done Portfolio & Capital Management All existing SBU’s . New SBU’s for achieving diversification within Retail & Corporate Credit such as Education Loans and Commercial Vehicle Loans Reorienting OS in Credit Business & LOBs within Credit Business’s will necessitate changes Creating Access to Cheaper Long Term Funds for growing Housing, LAP & SME business Risk Selection & Pricing Housing Loans (Retail), LAS (Retail) , Education Loans The Product Market mix changes will warrant this Low Ticket – High Spread – High Collateral will need to get re-oriented to Medium Ticket – Competitive Spread – Competitive Collateral Data & Technology Mutual Funds ( Wealth), Housing Loans (Retail), Education Loans, LAP (Retail), Broking (Retail) a) Consideration Sets being influenced by queries driven through Search Engines b) Digital DSA’s simplifying information & access c) Technology driving down cost of transactions & substituting Human Advise a. Working towards real time approval of Credit in Housing, Education & LAP b. Robot Assisted Human Advise for HNI segment in Wealth c. Robot Only models for Retail Mass Market in Broking & MF d. Self Service tools & dashboards for asset lending & wealth products
  • 48. Focus Area SBU’s which are Impacted Why should this be a Focus Area What is to be done Distribution Points Retail Credit & Retail Agency Re-orientation of Customer segments within Retail LOB’s will require expansion, rationalization. a) Digital Channels augmentation for lack of physical presence b) Balance of Branch & Third Party Driven Acquisition in area of LAP, Home Loans , SME credit Customer Relationships LAP, MF, SME, Agri Lending & Education Loans The dominant market straddling across all the stated SBU’s would be High Income Non Salaried Urban Dwellers with non movable property being the common thread Model to map customer to RM’s which will open opportunity to cross-sell & upsell
  • 49. SBU Strategic Insight Does it require a Change in Product Market Strategy New Product Market Strategy Pricing Strategy Specific Actions as part of Capabilities Improvement Housing Loans (Retail) Identify Segments for Growth Yes Non Salaried Customers in Urban, Extended Suburbs having Credit History in Middle , Upper Middle Income Group with Average Loan Ticket Size of 20-25 lacs Imitator ( Price to Match Leaders in the segment) a) Increase focus on Third Party Model for Acquisition b) Leverage Builder POS through Digital Channels c) Tactical Pricing for Balance Transfer
  • 50. SBU Strategic Insight Does it require a Change in Product Market Strategy New Product Market Strategy Pricing Strategy Specific Actions as part of Capabilities Improvement Loan Against Property (Retail) Invest for Managing Earnings Yes. Targeting Segments with a higher degree of relative insulation from economy as end use of funds very likely for business rather than general mass market who can offer property as collateral. Price Leaders in the Segment chosen for operation Referral channel enhancement for increasing throughput
  • 51. SBU Strategic Insight Does it require a Change in Product Market Strategy New Product Market Strategy Pricing Strategy Specific Actions as part of Capabilities Improvement LAS (Retail) Invest for Managing Earnings Yes. a) New Market Segment would mean targeting HNI’s who will borrow for investing into Secondary Markets which will enable an opportunity to Upsell & Cross sell on Asset Lending Products such as LAP, SME. b) New Product Strategy involving lending against MF’s & Insurance Premium Pricing as ability to understand market risk & stock specific risk is higher as compared to banks Pre-approved Credit Line for HNI Wealth Customers against the MF & Insurance portfolio being managed.
  • 52. SBU Strategic Insight Does it require a Change in Product Market Strategy New Product Market Strategy Pricing Strategy Specific Actions as part of Capabilities Improvement SME Lending Invest for Growth Yes. Synergize with LAP as customer segments would be common
  • 53. SBU Strategic Insight Does it require a Change in Product Market Strategy New Product Market Strategy Pricing Strategy Specific Actions as part of Capabilities Improvement Agri Lending Invest for Growth No NA Premium Pricing as ability to understand market risk & collateral risk is higher as compared due to end to end control, management & monitoring of underlying agri commodity. NA
  • 54. SBU Strategic Insight Does it require a Change in Product Market Strategy New Product Market Strategy Pricing Strategy Specific Actions as part of Capabilities Improvement Mutual Funds Advise & Distribut ion (Wealth Manage ment) *Does not cover AMC Managing for Earnings Yes • HNI targeted Wealth Advisory • Robot assisted Wealth Advisory for Upper Income Segment • Robot assisted advise for Mass Market aimed at SIP’s • Change in Pricing Strategy to reflect Distribution & Advise based Models. • General Mass Market pricing for SIP’s based on ROBO advisory & Advise based fees for HNI’s
  • 55. SBU Strategic Insight Does it require a Change in Product Market Strategy New Product Market Strategy Pricing Strategy Specific Actions as part of Capabilities Improvement Retail Broking Managing for Earnings Yes • Tech Enabled Discount Broking for Trader & Retail Mass Market specifically GEN Y. • Advise based Model for HNI led by Branch RM’s • Depository Services Led acquisition because of higher exit barrier associated with product Tiered Pricing for Tech Led Model a) Match pricing of Discount Brokers wherein the only value add is the platform offered for Trade b) Value plus pricing for tech enabled features beyond trading platform c) Subscription cum transaction based fee structure for HNI’s a) Min SBU creation which will emulate Fintech Setup for offering discount broking services b) Rationaliza tion of Branches
  • 57. 0% 5% 10% 15% 20% 25% CAGR CAGR Housing Loans, LAP & Whole Sale Real Estate covers NBFC Data
  • 58. 0 1000 2000 3000 4000 5000 6000 7000 8000 9000 10000 OutStanding in Billion OutStanding in Billion Housing Loans, LAP & Whole Sale Real Estate covers NBFC Data
  • 60. LAS 6% LAP (Retail) 2% Housing (Retail) 9% Mortgage Wholesale 22% Structured Finance 29% Agri Business 2% SME 5% Distressed Assets 9% Others 3% Retail Broking 8% Distribution (Wealth) 5% Revenue in Cr