Blackboard Next Generation (Version 9.1) Upgrade
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Blackboard Next Generation (Version 9.1) Upgrade

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Northern Illinois University's faculty support plan for upgrading to Blackboard Release 9.1 from Release 8.0, May 2011

Northern Illinois University's faculty support plan for upgrading to Blackboard Release 9.1 from Release 8.0, May 2011

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  • Here you see on the screen and you also have in your handout a copy of the 5 phases of the support plan and an overview of the various support services that will be offered to faculty at the different phases of the support plan
  • You’ll also see in your handout the timeline of the support plan depicting the schedule for the implementation of the support plan over the coming months.

Blackboard Next Generation (Version 9.1) Upgrade Blackboard Next Generation (Version 9.1) Upgrade Presentation Transcript

  • LMS Upgrade:Roadmap forSuccessfulImplementationJason RhodeAssistant Director, Faculty Development andInstructional Design CenterNorthern Illinois Universityj.mp/niuplan
  • PresenterJason Rhode, Ph.D.Assistant DirectorFaculty Development andInstructional Design CenterNorthern Illinois Universityniu.edu/jrhodejrhode@niu.edutwitter.com/jrhode 2
  • Resources and Conversationj.mp/niuplan#niuplan@jrhode 3
  • Blackboard Usage at NIU 4
  • Blackboard Usage at NIUAs of Fall 2011:• 96% of students• 78% of instructional Faculty/Staff/TAs• 43% of course sections• 3.97 course sections/studentMore details: www.niu.edu/blackboardwww.niu.edu/blackboard/upgrade/2011/plan 5
  • Use of Blackboard by (Individual) Students Spring Summer Fall 25,000 22,152 20,000 No. of Students 15,000 10,000 5,000 0 02 03 04 05 06 07 08 09 10 11 YearUsage % for fall „11 with 23,107 enrolled is 95.86% of total number of studentswww.niu.edu/blackboard/upgrade/2011/plan 6
  • Use of Blackboard by (Individual)Faculty/Staff/TAs to Teach Spring Summer Fall 1,600 1,376 1,400 1,200 No. of Faculty 1,000 800 600 400 200 0 02 03 04 05 06 07 08 09 10 11 YearUsage % for fall „11 with 1,756* faculty/instructors/TA/teaching staff is 78.3% *1,756 includes only those providing direct instructionwww.niu.edu/blackboard/upgrade/2011/plan 7
  • Number of Credit Course Sections in Blackboard Spring Summer Fall 3,000 2,488 2,500 No. of Course Sections 2,000 1,500 1,000 500 0 02 03 04 05 06 07 08 09 10 11 Year Usage % for fall „11 with 5,727* sections is 43.44%*No. of course sections including thesis, dissertation, and independent studies is 5,727www.niu.edu/blackboard/upgrade/2011/plan 8
  • Number of Course Enrollments in Blackboard Spring Summer Fall 100,000 88,050 90,000 No. of Course Enrollments 80,000 70,000 60,000 50,000 40,000 30,000 20,000 10,000 0 02 03 04 05 06 07 08 09 10 11 Year Students enrolled in several courses that use Blackboard in a semester Approximately 3.97 courses that use Blackboard per student during fall ‘11www.niu.edu/blackboard/upgrade/2011/plan 9
  • Blackboard Next Generation Upgrade Faculty Support Plan 10
  • Current Blackboard Support• The comprehensive support provided by our Center on teaching with Blackboard includes the following: Hands-on workshops (series of 40+ different workshops) Individual consultations (In FY10 alone, 917 consultations on Blackboard were offered to 344 unique individuals from 78 academic and support units) Usage documentation (250+ webpages) (9,800 unique visitors per month to the help site in FY11) 246 answers to Frequently Asked Questions (searchable) 37 step-by-step online tutorials (searchable) Podcasts (30+ episodes) on teaching with Blackboard Quick Guides on using Blackboard 40+ archived online workshops, Ask-A-Question, etc.www.niu.edu/blackboard/upgrade/2011/plan 11
  • Faculty Support Plan PhasesInstall new system on Outline of features and 2 invite-only hands-on 10 Bb Tune-up sessions Blackboard Open Laba development pre-existing support preview sessions for for experienced users sessions [11AM-1PM](BbDev) server materials at support staff and faculty offering hands-on each day during 1st niu.edu/blackboard/ng power users [3/29,4/6] overview of changes week of summer & fallTest new features and and new features [6/6, 2011 terms [6/13,6/14,system interfaces Articles in Fall ’10 & 3 online preview 6/7,7/19,7/27,8/4,8/9, 6/15,6/16,8/22,8/23, Spring ’11 newsletters sessions [60 min] for 8/11,8/17(2),8/19] 8/24,8/25,8/26]Create upgrade page and campus media faculty/staff & TAs viato document new Wimba Classroom 7 Bb I & II hands-on College-specificfeatures, changes, and Episodes on Teaching [3/29,4/12,4/26] sessions for users new sessions available uponinclude links to with Blackboard to Bb [6/2,6/15,7/13, requestapplicable support Podcast devoted to 3 hands-on preview 7/21,8/15,8/19]materials provided by changes sessions for faculty/staff Consultations withBlackboard & TAs [4/8,5/3,5/18] 2 Bb NG Boot Camps (4 individual faculty/staff Notices of new features in-depth hands-on and TAs upon requestUpdate Teaching with posted to FacDev blog, 2 invite-only hands-on sessions forBlackboard support Twitter, and Facebook, preview sessions for faculty/staff on 9.1 new Phase 5: Open Labssite and notices to users faculty teaching during feature sets) [6/3,8/10] & Special Sessions(niu.edu/blackboard) intersession [4/28,to reflect new Screencasts and/or 5/16] quick tip highlighting Phase 4: Hands-on Face-to-Face Workshopsfeatures major changes (Beginning Summer 2011) All workshops 90 minsinterface changesConvert site from Online preview sessions Phase 3: Preview Sessions (Beginning Spring 2011)WebCRMA to new archived for on-demand Hands-on preview sessions 90 mins each; Online preview sessions 60 mins eachCascade CMS as part viewingof the redesign updateprocess Phase 2: Communications of New Features and User Interface Changes (Beginning Fall 2010)Phase 1: Documentation and Support Materials Preparation (Beginning Summer 2010) Hands-on preview sessions and face-to-face workshops will be 90 minutes in length; Online preview sessions will be 60 minutes in length
  • Faculty Support Plan TimelineVersion 9.1 Support plan drafted & Initial draft of Preliminary New support New tutorials, quick guides, etc.installed on shared with Provost, redesigned info on 9.1 site goes live developed in response to questionsbbdev. Council of Deans, and support site available on received Faculty Development ready on new current Outage /FacDev & Advisory Committee CMS support site New features in 9.1 covered in all UpgradeITS begin future Blackboard workshops Redesign of existing to Bb 9.1testing support site begins (5/29 -system Consultations with individual 5/30) faculty/staff and TAs upon request2010 2011 9/10 10/10 11/10 12/10 1/11 2/11 3/11 4/11 5/11 6/11 7/11 8/11 9/11 Phase 1: Documentation and Support Materials Preparation Phase 2: Communications of New Features and User Interface Changes Phase 3: Preview Sessions Phase 4: Hands-on Face-to-Face Workshops Phase 5: Open Labs & Special SessionsLast updated: 11/7/10 13
  • Workshops Scheduled• 40 workshops scheduled for Spring & Summer 2011: 10 preview sessions prior to upgrade 8 hands-on workshops for new users 10 “tune-up” workshops for experienced users 2 “boot camp” days of in-depth advanced sessions open lab sessions every day of the first week of summer and fall semesters for individual assistance• Capacity planning to meet training needs• Some workshops also offered onlinewww.niu.edu/blackboard/upgrade/2011/plan 14
  • Faculty Support Plan Challenges• Updating over 80% of existing documentation• Designing new documentation for new features• Priority training for those teaching intersession courses that overlap the upgrade in May 2011• Training nearly 1,300 instructional faculty/TAs during summer 2011 (when they are not on contract!)• Retraining current basic to advanced users• Training new faculty/staff/TA users from Aug 2011• Responding to increased faculty support requests• Staffing and facilities for handling all these needswww.niu.edu/blackboard/upgrade/2011/plan 15
  • Communicating the Change 16
  • Presentations on Campus• Provost – Oct. ‘10• Council of Deans – Nov. ’10• President’s Senior Cabinet – Jan. ’11• College of Engineering & Engineering Technology Faculty – Jan. ‘11• Computing Facilities Advisory Committee – Feb. ’11• College of Health & Human Sciences Faculty – Apr. ‘11www.niu.edu/blackboard/upgrade/2011/plan 17
  • Website niu.edu/blackboard/ng 18
  • Quick Tip Intro youtu.be/ei8ufG8amk8 19
  • Newsletters niu.edu/spectrum 20
  • Emails 21
  • Blog facdevblog.niu.edu 22
  • Twitter twitter.com/facdev 23
  • Facebook facebook.com/facdev 24
  • Podcast niu.edu/blackboard/podcast 25
  • Postcard 26
  • Online Workshop Archives niu.edu/facdev/programs/archives 27
  • Blackboard Login Page webcourses.niu.edu 28
  • Samples and Source Files j.mp/niuplan 29
  • Technical Considerations 30
  • Technical Considerations• Legacy Storage vs. Content System Storage• Building Block Compatibility• User Interface for Custom Building Blocks• Testing Service Packs• Timing of Outage for Upgrade• Others?…www.niu.edu/blackboard/upgrade/2011/plan 31
  • Additional Comments and Plan Source Filesj.mp/niuplan#niuplan@jrhode 32
  • We value your feedback!Please fill out a session evaluation. 33