1. MIS 535 Final Exam Latest - Keller
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(TCO A) Which of the following decisions require knowledge based
on collaboration and interaction? (Points : 4)
(TCO A) The costs for firms operating on a global scale have been
drastically reduced by (Points : 4)
(TCO B) Which of the following businesses use the market creator
business model? (Points : 5)
(TCO B) ________ are visual tools for presenting performance data
in a BI system. (Points : 5)
(TCO C) The type of logical database model that treats data as if
they were stored in two-dimensional tables is the (Points : 4)
(TCO C) A field identified in a record as holding the unique identifier
for that record is called the (Points : 4)
(TCO D) The telephone system is an example of a ______ network.
(Points : 4)

2. (TCO D) To use the analog telephone system for sending digital data,
you must also use. (Points : 4)
(TCO E) Enterprise applications have become easier to install
because: (Points : 5)
(TCO E) Which of the following factors provides an understanding of
why computing resources today are ever more available than in
previous decades? (Points : 5)
(TCO F) Agile Methodologies (Points : 4)
(TCO G) A salesperson clicks repeatedly on the online ads of a
competitor in order to drive the competitor's advertising costs up.
This is an example of (Points : 4)
(TCO A) Assess at least two benefits of using enterprise
systems. (Points : 20)
(TCO A) You have been hired to work with 10 salespeople from
different branches of a national business in creating an online
training site for new Sales employees. Identify six collaboration
tools that are available to help the team work together. Which
single tool would be the most helpful for the project, in your opinion,
and why? (Points : 25)
(TCO A) You work for an auto manufacturer and distributor. How
could you use information systems to achieve greater customer
intimacy? (Points : 25)
(TCO B) Describe four types of application that are especially well-
suited for mobile-commerce (Points : 20)
(TCO B)You are evaluating BI software from a variety of
vendors. Identify six elements in the BI environment. Use your
understanding of the importance of these elements to formulate six
questions to ask the vendor in order to determine how their
software will interplay with your needs. (Points : 25)
(TCO B) You are advising the owner of Small town Computer, a new,
local computer repair store that also builds custom computers to
order. What competitive strategies could Small town Computer
exert? Which ones will it have difficulty exercising? (Points : 25)

3. (TCO C) What types of relationships are possible in a relational
database? Describe and give an example of each. (Points : 20)
(TCO C) If you were to design the new contracts database for a
publishing house what fields do you anticipate needing? Which of
these fields might be in use in other databases used by the
company? (Points : 25)
(TCO C) Describe the ways in which database technologies could be
used by an office stationery supply company to achieve low-cost
leadership. (Points : 25)
(TCO D) What is cloud computing and how do you think its
developments could impact businesses? (Points : 20)
(TCO D) How are RFID systems used in inventory control and supply
chain management? (Points : 25)
(TCO D) What are the business advantages of using voice over IP
(VOIP) technology? (Points ; 25)
(TCO E) What additional complexities are faced in global supply
chains? How does the Internet help in managing global supply
chains? (Points ; 20)
(TCO E) Explain why standards are so important in information
technology? What standards have been important for the growth of
Internet technologies? (Points: 25)
(TCO E) Distinguish between grid computing, cloud computing, and
utility computing. (Points : 25)
(TCO F) What qualities of object-oriented development make this
method especially suitable for Inte
rnet applications? (Points ; 20)
(TCO F) You have been hired as a consultant for a nationwide real
estate firm, Cross & Deptford, who are interested in achieving better

4. organization between branches by updating their information
systems, but are not sure what will suit their needs. What will you
recommend they do in order to determine the most effective IT
projects? (Points ; 25)
(TCO F) Differentiate between intangible and tangible benefits and
list three examples of each. In what types of systems are intangible
benefits more predominant? (Points : 25)
(TCO G) Discuss the issue of security challenges on the Internet as
that issue applies to a global enterprise. List at least 5 Internet
security challenges (Points : 20)
TCO G) Define the basic concept of responsibility, accountability, and
liability as applied to ethical decision. How are these concepts
related? (Points : 25)
(TCO G) How is the security of a firm’s information system and data
affected by its people, organization, and technology? In the
contribution of one of these dimensions any more important than the
other? Why? (Points : 25)