The ILGE Executive Education Programs.V7

THE ILGE PQ-21TM EXECUTIVE EDUCATION
DIPLOMA PROGRAMS
“Providing the KNOWLEDGE, SKILLS, and COMPETENCIES
YOU NEED to achieve and excel as a 21ST century LEADER”
The ILGE PQ-21TM Executive Education Diploma Programs are competency-based
and conducted at the post-graduate level with a focus on helping executives,
managers, and others at diverse organizational levels and functions become
strong “leaders” capable of guiding their organizations to peak performance
levels. Today's leaders and their teams have immense responsibilities in their
hands as their companies and organizations undergo significant changes. These
intensive programs focus on building the most important ingredient for future
success…..the enrichment and further development of the talents and in-born
capabilities of current and future leaders in their organizations.

Today’s challenging work environments need
"leaders" - not just "managers". These engaging
and impactful programs help those participating
become strong, agile, and empowering leaders.
With increasing competition, a more demanding
workforce, accelerating change, and increasing
levels of stress, new leadership skills, mind-sets,
and competencies need to replace obsolete ones. These Programs include challenging
seminars designed specifically for the accomplished or high potential executive,
manager, or professional. Their focus is to help participants reach their personal and
corporate best. Lastly, these programs are one component of ILGE's new "PQ-21TM
Change Model" that includes the "PQ-21TM Strategic Implementation Model (SIM)",

“A wonderful program! Best seminar I’ve
attended, and I’ve been to Michigan State, MIT, etc.
This was a wonderful soul searching opportunity. I'm
1
fortunate”
- Daniel S. Philippe, Planning Specialist, 3M Company

ensuring that program learnings have impact on execution at organizational peak
performance outcomes, as well as the "PQ-21TM Performance Coaching (PC)"
component that ensures long-term transformation at leader and team levels.

Overview
PQ-21TM Executive Education Programs are unlike others, in that they are all
based on ILGE’s "Strategic Organizational Leadership Model©" as seen in Diagram
1. The "Leadership Diploma Programs" (focused on senior level, middle-level, and front-
line managers), Change Management, and Performance Coaching (certificate) improve
the Leadership Quotient (LQ) of attendees by measurement, benchmarking, action
plans, and then providing them the concepts, tools, and strategies to return back to their
organizations for improvements of LQ at the organizational level. Similar process exists
for the "Human Capital Development Diploma Program" (focused on professional, non-
managerial staff) improves the talents and capabilities of the organization's Human
Quotient (HQ). The "Organizational Development Diploma Program" (focused on internal
and external HR staff and consultants) improves the Organizational Quotient (OQ) -
culture, systems, processes, etc. Lastly, the "Business Development Diploma Programs"
((for functional specialists and industry-specific organizations) improve the Business
Quotient (BQ).

Diagram 1

LQ
Change
Leadership Performance
Management
Diploma Coaching
Diploma
Programs Program
Program

HQ OQ BQ
Human
Organizational Business
Capital
Development Development
Development
Diploma Diploma
Diploma
Program Programs
Program

c. 2012. The Institute for Leadership and Global Education (ILGE) Executive Education Programs v.1 4-29-12
“Leadership, Transforming Minds, Peak Performance”
www. institute-leadership-global.org; email: john@institute-leadership-global.org
2

Leadership Diploma Programs
These Programs focus on development of the Leadership
Quotient (LQ) of all participants. LQ refers to the ability
to apply knowledge, skills, and competencies at 21st
century peak performance levels in the context of
leadership roles and responsibilities in an organization.
The following Table presents the full range and scope of
ILGE's flagship "Leadership" Diploma programs.

TABLE 1

LEADERSHIP DIPLOMA PROGRAMS www.institute-leadership-global.org
( PQ-21 Executive Education Post-Graduate Level)

PERFORMANCE COACHING** CHANGE MANAGEMENT
SENIOR-LEVEL EXECUTIVE
PC010 CM010
Senior Level

LS010 LS020 LS030
One-On-One Leadership: Leading Organizational Change
Transformational (4d)
Leadership Skills High Performance Coaching and Counseling
Leadership &
for the 21st Leadership for Skills (3d)
Change for
Century (4d) Executives (4d)
Executives (4d)
CM020
PC020
Changing Organizational Culture:
A Strategic Approach (4d)
EXCELLENCE IN LEADERSHIP Coaching High Performance
Teams (3d)
LM010 LM020
CM030
Leadership Skills for Leadership EQ: How to
Middle Level

Managers Reaching Beyond Develop & Use Emotional
the Boundaries (4d) Intelligence for Success (4d) Transformational Change (4d)

LM030 LM040

Leading & Empowering High SPECIAL TOPIC LEADERSHIP PROGRAMS
Strategic Leadership:
Performing Groups & Teams SL010: FAST START: New Manager Boot Camp (3d)
Planning and Change (4d)
(4d) SL020: Assertiveness Skills for Managers (3d)
SL030: One-on-One Leadership: Coaching and Counseling Skills (3d)
SL040: How to Work More Effectively with People (3d)
SL050: Leadership Ethics, Values, Culture, & Diversity (3d)
FOUNDATIONS OF LEADERSHIP BOOT CAMP SL060: Interpersonal & Communication Skills (3d)
SL070: Leading & Managing Organizational Change (3d)
LF010 LF020
SL080: Leadership Development and Personal Growth (3d)
SL090: Managing Negative Thinking and Behavior: Building & Maintaining Employee
Frontline Level

Leading & Working with Mastering Leadership Morale (3d)
People (3d) Supervisory Skills (3d) SL100: Decision Making and Problem Solving (3d)
SL110: Creative and Innovative Leadership (3d)
SL120: Conflict Resolution and Negotiation Skills (3d)
LF030 LF040 SL130: Project Team Management (3d)
SL140: Managing Time and Stress (3d)
SL150: Effective Meeting Management (3d)
Managerial Leadership Improving Communication
Effectiveness (3d) Skills (3d)
**Note: Performance Coaching is a Certificate Program
*Note: “Diploma” rather than “Certificate of Acquired Competencies” requires additional assigned work beyond
participation in the programs. 20.09.06.EELDP

“ Great ! This is the best “culture changing” information I
have ever heard!
- Anthony D’ Arne, Plant Manager, Union Carbide Canada, LT, Toronto

3

How you will benefit
ILGE Diploma Programs will provide the following benefits:

• Understand the new roles executives, managers, and
other professionals must master and display to drive
their organizations to new levels of accomplishment
and success in a highly competitive 21st century global
environment
• Refine leadership styles to harmonize with latest
models and best practices drawn from the study and
analysis of successful leaders from across the globe
• Develop useful and practical skills which will help improve performance and gain
recognition as being an effective and satisfying leader,
• Understand how to improve quality and increase productivity by learning how to inspire,
energize, and intellectually stimulate staff and associates,
• Know how to apply the latest theories and techniques proven to be successful in getting
people with diverse backgrounds and interests to work together, improve talents and
abilities, and increase their performance
• Develop skills in how to develop others through empowerment, delegation and
performance enhancement techniques,
• Become more effective problem-solvers and decision-makers,
• Learn new break-through and creative thinking approaches to maintain top level
analytical capabilities to deal with complex and changing problems and opportunities,
• Understand how elements of character, self-esteem, need for control, power,
decision-making skills and image, can affect leadership style

4

• Learn techniques on how to maintain poise under pressure and effectively manage
the increasing levels of stress and the impacts of continuous change with more
resiliency and energy,

• Be able to apply the proven core principles of strategic leadership, planning, and change
focused on developing and sustaining a culture of excellence,
• Develop new levels of personal understanding and what can be done NOW to improve
by assessing in detail strengths and improvement areas through powerful assessment
inventories and simulations as well new strategies to sustain development and
professional growth,
• Develop project team skills through participating in project team assignments tackling
real issues and organization problems and developing solutions based on applying
program insights, and
• Formulate a plan for change related to personal and your organizational development

Why These Programs Are Unique

ILGE Diploma Programs are unique because you will not find anywhere else the
combination of elements present. These
include:

• accredited at international top-level
standards as measured by the US
Commission on Higher Education and
Regional US Accrediting Bodies as being at
quality levels to warrant for transfer credits into
doctoral, master's level, or undergraduate
degree levels at top-ranked US Universities,

• practical, applied, and linked to bringing
change to knowledge, mind-sets, skills, and competencies of attendees,

• grounded in an integrated and research-based leadership curriculum developed over a
20-year period,

"An extremely thought-provoking learning experience.... (and)
chance to step back and reflect on my style and how to improve.
Thank you very much."
- James J. Burri, Division Manager, Camcar/Textron, Inc.

5

• linked to developing the organizations “Performance Quotient (PQ) and bottom-line
results through focus on improving the organization's "Leadership Quotient (LQ)",

• proven in their effectiveness in various cultures across the globe including the U.S.,
Asia, Middle-East, Europe, Central and South America, Africa, and the Caribbean,

• conducted by world class faculty with a unique combination of credentials from top-
level universities, practical, real-world business experience, and highest level ratings as
inspiring and engaging presenters and speakers,

• continuously refining their quality and focus through ongoing action research studies,

• based on global case studies, best practices, and feedback from knowledge experts,

• are validated through a pre-and post-program competency assessment process, and

• are presented via ILGE's proprietary, 8-dimensional "Focal Learning Dimension Model
(FLD)TM and methodology, that is inclusive of the latest findings related to depth, life-long
learning approaches.

Guaranteed, Documented Improvements!!

“We guarantee an average 37%-51% improvement in the
knowledge, skills, and competencies of those taking these
Programs. You can expect that those that successfully complete
it will be prepared to take the lead in creating a culture of
excellence, full engagement of employees, and making a
concrete difference in improving your triple bottom-line!!!”

6

Program Design and Delivery

The PQ-21TM Executive Education Programs are conducted at the post-graduate
level and focus on developing 21st century knowledge, skills and competencies.
They are competency-based, conducted on a multi-level approach, hands-on,
practical, and highly participatory. The Programs include:

 Assessments
 Benchmarking
 Group discussion
 Simulations
 Case study analysis
 Exercises for skill-development,
 Project team assignments, and
 Some lecture sessions.

A special feature of these programs include
project team work focusing on solving real issues,
problems, or opportunity areas in attendee’s
working environments by applying concepts and tools introduced in the program.
Attendees will be afforded benefits of extending project work into the work place between
the blocks. The programs also include support via ongoing communication and coaching
from program faculty throughout length of the Program. Six basic criteria are
incorporated in both the design and delivery of each part of the Programs: (1) a
competency-based curriculum based on diverse leadership models and research; (2)
applying learnings from each part of the Programs to actual work-place contexts through
an individualized Executive Development Plans (EDP); (3) full engagement of
participants via project work, exercises, simulations, and group discussions; (4)
benchmarking progress and development via diverse assessment inventories; and (5) a
journal-diary that integrates learnings into the leadership development progress of the
individual.

7

Assessment Instruments Used During The Programs
Participants will complete powerful, proprietary and validated assessment
inventories throughout length of the Programs. Benchmarks utilizing surveys are
set before, during, and six months after completion of the Programs. Assessment
Instruments used will include:

 ILGE “8-Factor Leadership Competencies Inventory” (8-FLCI) measures the eight
core competencies required for successful leadership of any organization based on
21s century standards (360 Degree).
 ILGE “Reality Check -Engagement Survey”
(RCESI) measures the 4 core dimensions of both
individual and team levels of engagement related
to high performing organizations.
 ILGE “Organizational Leadership-Culture 21
Inventory” (OLC-21) measures the 14 core
dimensions of an organization’s culture measured
against 21st century organizational characteristics.
 ILGE “Focal Knowledge Dimensions Inventory”
(FKDI) measures the 8 core has knowledge areas that leaders need to personally
integrate into their lives if they are to be successful with the transformational process
on a personal, team, or organizational level.
 ILGE “Leadership Ethics Survey” (LES) measures attitudes, perceptions, and
experiences with ethical issues within an organization. The survey also measures to
what extent respondents will voice or report concerns to management on wrongdoing
observed.
 Multifactor Leadership Questionnaire (MLQ) measures a broad range of leadership
behaviors and styles with associated impacts on organizational outcomes;
 The Organizational Description Questionnaire (ODQ) is a brief 28-item questionnaire
and resulting report which help members of an organization explore the relationship
between leadership style and their organizational culture;
 Myers-Briggs Type Indicator (MBTI) provides feedback on personality type and
temperament along with impacts on leadership style and teamwork;
 Hermann Brain Dominance (Thinking Style) Inventory (HBDI) measures personal
thinking preferences and their influence on your communication, decision-making,
problem solving, and management styles;
 The Attentional and Interpersonal Style (TAIS) Inventory is the most effective tool in
the industry for assessing performance-based attentional and interpersonal skills
enabling individuals, teams, and companies to perform better;
 The Thomas-Kilmann Conflict Mode Instrument identifies one’s conflict management
style in terms of strengths and shortcomings with recommendations for improvement;

8

 The “Fundamental Interpersonal Relations Orientation-Behavior (FIRO-B)” Inventory
is a powerful tool that assesses how personal needs affect your client's behavior
toward other people;
 The “Personnel Relations Survey” is designed to provide information about how you,
as a manager, contribute to and control the flow of information between yourself and
others; and
 The Strategic Leadership Styles Instrument (SLSI) measures a leader’s preference
for one of eight strategic leadership style preferences.

Diploma Program Requirements
Those seeking a Diploma of Acquired competencies will have to satisfactorily
complete a practicum experience between
each part of the Program with support and
guidance provided by selected ILGE faculty.

The following requirements are in addition to
participation in the full length of the Diploma
Program taken:

1. Assessment Inventories. Complete
all assessment surveys throughout
length of the program. A benchmark
will be set before beginning of the
Program via ILGE’s 8-Factor Leadership Competencies Inventory” (8-FLCI), at
middle-stage, and six month’s after completion of the Program.
2. Executive Development Plans (EDP). Individuals will create an “Executive
Development Plan” at the end of each part of the Program building from the
topics covered in that part of the Program and focusing on improving selected
leadership behaviors in the context of the role in their organizations. Each
EDP will be reviewed for accomplishments and learnings before starting the
next part of the Program. Participants will complete a final EDP at end of the
full Program to work on after Program is over.
3. Reflective Journal-Diary. Each participant will maintain a reflective journal-
diary throughout length of the Program that integrates program learnings with
application to work-place issues and circumstances.
4. Performance Coaching. Each participant will be assigned an ILGE faculty
member to provide them performance coaching during length of the Program.
Faculty will review and give guidance with respect to assessment inventories
completed, Executive Development Plans (EDP), and Reflective Journal
Diary.

“Constantly challenging, surprising and effective – very revealing,
very practical, very exciting.” ….Highly recommend….”
- Singapore Ministry of Education (MOE)

9

5. Internet Connection. Participants will be able to maintain continuous internet
connection and interaction with our ILGE listserv. ILGE will also continue
interaction to participants via our Leadership Mentor newsletter and various
relevant papers, case studies, and research studies to continue to
stimulate their learnings.

6. Diploma of Acquired Competencies. Those completing the requirements
listed will be awarded a framed “Diploma of Acquired Competencies” by
ILGE along with list of Program competencies.

Program Accreditation

These Programs are accredited by the Institute for
Leadership and Global Education (ILGE) for post-
graduate-level program content and by faculty
qualified to present at Postgraduate University-level
standards. Those successfully completing the
Senior-Level Executive Diploma Program will be able
to transfer 9 doctoral level credits to Nova
Southeastern University's Doctoral Degree Program,
those that complete the Excellence in Leadership
Diploma Program will be able to trans or 6 credits to
Nova's M. S. in Leadership Degree Program, and
those completing the Foundations of Leadership Boot
Camp Diploma Program will be able to transfer 6
credits to University of Phoenix's undergraduate
degree Program after completing admission
requirements.

All program attendees completing full requirements of the
Programs will receive a Diploma of Acquired
Competencies from ILGE. A Certificate of Acquired
Competencies in each program area will be offered to those
who do not complete the additional requirements for Diploma
status. In conformity with the guidelines established by the International Association
for Continuing Education and Training, these programs are authorized for
Continuing Education Units (CEUs) and are recognized by various professional
associations for meeting professional education yearly requirements. CEUs are
awarded only on satisfactory completion of program requirements with 1.0 CEU unit
awarded for every 10.0 hours of instruction.

“One of the best I have ever attended…rank( it) above programs at Harvard and
University of Michigan. It was well planned, organized, and run. It provided many
beneficial and practical insights. I will recommend it to others.”
- James A. Satchel, Litigation Attorney, Michigan Department of
Transportation
10

Customized Version of Diploma Program Available:
Programs can be customized according to the culture, needs, and special context
of the organization. They can be presented in alternative formats and timings as
best fits scheduling for the organization. They can be offered on-site or can be
delivered off-site at location of company’s choosing.

Other Diploma Programs Offered
Human Capital, Organizational, and Business Development Diploma Programs
(PQ-21 Executive Education Post Graduate Level).
Diagram 3 below portrays ILGE’s Programs for professionals and non-managers.
These include:
 Human Capital Development Diploma Program
 Organization Development Diploma Program, and
 Business Development Diploma Programs
Diagram 3

HUMAN CAPITAL, ORGANIZATIONAL & BUSINESS DEVELOPMENT DIPLOMA PROGRAMSc
( PQ-21 Executive Education Post-Graduate Level)

HUMAN CAPITAL DEVELOPMENT ORGANIZATIONAL DEVELOPMENT BUSINESS DEVELOPMENT

BQ010
HC010 OD010 Customer Service
Professional Development & Foundations of
Growth: Mastering Your EQ Organizational Development
(3d) BQ020
(3d)
Sales and Marketing

HC020 OD020
BQ030
Communicating and Working Human Process and Techno-
More Effectively with People structural Interventions (3d) Operations Management
(3d)

LM040 LM040 BQ040
Logistics & Supply Chain
Decision Making and Strategic Human Resource Management
Problem Solving (3d) Management (3d)

BQ050

HC030 HC030 Finance and Accounting
Organizational
High Performing Teams (3d) Transformation and Change BQ060
(3d)
Information Technology

www.institute-leadership-global.org
*Note: “Diploma” rather than “Certificate of Acquired Competencies” requires additional assigned work beyond participation in the programs.
21.09.06.EELDP

“…..hard hitting, fast paced, with lots of energy. Makes
you want to let go of traditional methods for positive
change.”
- Richard L. Baker, Pennsylvania Power and Light

11

The Human Capital Development Diploma Program focuses on development of the
Human Quotient (HQ) of all participants. HQ refers to the ability to apply knowledge,
skills, and competencies at 21st century peak performance levels in the context of
professional, non-leadership roles in an organization. The Organizational Development
Diploma Program, for internal (HR) or external consultants, focuses on the
development of knowledge, skills, and competencies to aide an organization to improve
its culture, systems, structures, and processes to achieve at 21st century levels of peak
performance. The Business Development Diploma Programs provide to varied
functional specialists (eg. Sales, marketing, customer service, operations, logistics,
finance and accounting, etc.) an industry-specific (eg. banking, health care, IT,
education, oil & gas, non-profit, etc.) post-graduate diploma or certificate. The focus is
enhancing the knowledge of participants to be prepared to apply the knowledge, skills,
and competencies at 21st century performance levels to impact the organization’s
Business Quotient (BQ) in their specific job and role in their organizations. BQ refers to
the applied intelligence, competencies, and knowledge the organization demonstrates
with respect to its functional areas as well as specialized core business.

ILGE Faculty
Executive Education Program Director and Professor of Leadership Studies

John P. Keenan, Ph.D., is Founder, President and Professor of
Leadership Studies of the Institute for Leadership and Global
Education (ILGE) , an international, interdisciplinary-based, and
non-denominational institution of higher education focused on
bringing the best thinkers, faculty, researchers, practitioners, and
leaders together to address the major leadership crises and
educational needs on local, regional and global levels. He has been
presenting leadership, team building, and high performance
workshops, seminars, and providing consulting services to
organizations throughout the world. John brings to his position over
30 years of experience and is internationally recognized as an
organizational psychologist and as a leader in the design and
development of leadership and management educational programs.

Dr. Keenan provides consulting services to organizations such as SONY,Inc., Shell Oil
Company, Ersnt & Young, Caterpillar, Inc., Dubai Airport Free Zone Authority (DAFZA), IMO
State Government (Nigeria), Abu Dhabi Oil Refining Company (TAKREER), ADMA-OPCO,
Lucent Technologies (AT&T), Honeywell Inc., BHP Billiton – Trinidad-Tobago, Lands' End, Inc.;
University of Wisconsin, Harley-Davidson, Inc., General Mills, Inc., American Airlines, Inc,
Camcar/Textron, Inc., Eaton Corporation, Bell Laboratories, U.S. Department of Energy;
Ameritech, Inc., U. N. Emergency and Disaster Relief Program, Fairchild Semiconductors, Inc.,
NEC Semiconductors, Philip Morris, Panasonic, Nestle, Alkar (a Division of DEC International),
Sammons Financial Holdings, Inc., American Institute of Banking; M & I Data Services, Inc.,
Institute of Managerial Accountants, Land Transport Authority (Singapore), Delaware State
University, Sudan Presidential Commission on Quality and Excellence, Posbanc of Singapore,
MAF-DALKIA – Dubai, Ministry of Education – Singapore, Ministry of Education – Trinidad-
Tobago, National Association of Freight Logistics (Dubai), Planning Council - Government of
Qatar, Oasis Hospital of Al Ain, Marafiq Power and Utility Company for Jubail and Yanbu - Saudi
12

Arabia, Hilton Jumeirah International, Arabian Society of Human Resources Management –
ARAMCO, Dubai Chamber of Commerce and Industry, American Business Council of Dubai,
Personnel Management Association of the Philippines (PMAP), Nutshell Forum (Pakistan),
Dadabhoy Institute of Higher Education (Karachi, Pakistan), Billerica School District -Boston, MA,
American Society for Training and Development (ASTD), Vietnam National University - Hanoi,
University of San Jose Recoletos (USJR) - Cebu, Philippines, Cankaya University (Ankara,
Turkey), Malaysian Ministry of Human Resources, Malaysian Securities and Exchange
Commission (SEC), M & I Bank, Sammons Financial Holdings, American Library Association,
Wisconsin Department of Transportation, Credit Union National Association (CUNA), Integrative
Learning of Singapore, Posbanc of Singapore. and World Future Society.

John holds a Ph.D. in Sociology/Anthropology from United States International University in San
Diego as well as an M. A . in Sociology from San Jose State University, and a B. A. in Sociology
from the University of Santa Clara. John has held a tenured faculty position and been Founding
Director of Leadership Programs at the University of Wisconsin-Madison’s School of Business,
been a Dean of the School of Leadership and Human Development at St. Bonaventure
University (Buffalo, New York) and Founding Director of their award winning Master’s in
Professional Leadership Program, as well as been a faculty member at a number of Universities
including Pepperdine University, Chapman University, College of St. Rose, and been a Dean at a
Community College in South Carolina. In addition to conducting seminars throughout the US, he
has conducted keynote addresses and made presentations to audiences throughout the world
including Singapore, Malaysia, Philippines, Ireland, Norway,. Austria, Belgium, Greece, Turkey,
Egypt, Cost Rica, Argentina, Brazil, Mexico , Canada, and Spain. John, a gold-medal winning
author, is the author of seven books, “Strategic Planning, Leadership Development,
Problem Solving and Decision Making, and Conflict Resolution”, “FASTSTART: An in-
depth seminar for managers”, “ Foundations of Leadership: New Manager Leadership
Guide”, “Foundations of Leadership: A Facilitator’s Guidebook”, “Whistleblowing:
Managing Dissent in the Workplace”, “Whistleblowing Research: Methodological and
Moral Issues” and “Cognitive Maps of Violence”. He has published more than sixty articles in
major journals such as “The Journal of Business Ethics”, “Journal of Social Behavior and
Personality”, The International Journal of Values-Based Management’, “The Journal of Business
and Psychology”, “Employee Responsibilities and Rights Journal”, “Management Accounting”,
and “Futures Research Quarterly”. He has presented more than fifty research papers on such
subjects as performance enhancement, team building, leadership, work stress, identity as a
manager, management ethics, whistle-blowing, and terrorism. He is a favorite with audiences
throughout the world becausis special skill of being able to translate new concepts and unique
insights into practical learning experiences.

He also is President of the Association on Employment Practices and Principles (AEPP), Editor-
in-Chief of the Employee Responsibilities and Rights Journal, and a member of the Academy of
Management, American Psychological Association, American Society for Training and
Development, The Institute of Managerial Sciences, The International Association of Conflict
Management, Organizational Development Network, and World Future Society. John is also
listed in the Who’s Who in the World and Who’s Who in Finance & Industry 1996-present).

Dr. Keenan Testimonials!!!
“I’ve worked with John for 10 years. I found him to be a man of utmost integrity and always willing to help
others reach their goals. He is cool under fire and always well organized. His influencing skills are very
well honed. His intelligence and quick wit make him a pleasure to work with. He is very fair and just. He is
the kind of person that leadership books have been written about”
- Robert Preziosi, Ph.D. – Professor, Huizenga School of Business, Nova Southeastern University.

“John2012. The Instituteand presented a series of(ILGE) Executivedevelopment programs that raised proficiencies
c.
developed for Leadership and Global Education leadership Education Programs v.1 4-29-12
over time among various levels ofjohn@institute-leadership-global.org
www. institute-leadership-global.org; email: our managers. He was sensitive to customized skill needs and designs,
and he partnered well with us across several phases of delivery. John also provided critical measures and 13
summaries of program effectiveness.”
- Jim Zegers, former Executive Director of Planning, Wisconsin Department of Transportation

Core Senior Faculty (Partial Faculty Listing)

Scott J. Simmerman, Ph.D. is a senior level faulty associate of the Institute
for Leadership and Global Education (ILGE as well as President of
Performance Management Company in Taylors, South Carolina. He is
consistently rated as a top presenter of team building, change, leadership
and organizational effectiveness programs. With a broad base of business,
research and academic experience, Scott has delivered workshops,
executive retreats and presentation worldwide over the past two decades.
His company publishes 5 Square Wheels books and distributes The Search
for the Lost Dutctman’s Gold Mine, Seven Seas Quest and Buccaneer team
building/collaboration games. These and other training tools were designed
by Scott and are used by organizations and consultant worldwide. Clients include widely
recognized multinational corporations, governments, small businesses as well as independent
consultants and trainers using these materials. A sampling of diverse presentations and
programs include:

 Presenter of pre-conference workshops and concurrent sessions at conferences for the
International Association of Facilitators (IAF) and Association for Quality and Participation (AQP).
A frequent presenter at a wide variety of quality and organizational developmental conferences
for government agencies and training conferences.
 An invited presenter at the 2003 through 2005 conferences of the North American Simulation
and Gaming Association (NASAGA). Elected to the NASAGA Board in 2004.
 Delivery of a highly-rated leadership development and school improvement program used by the
Trinidad Education Ministry, the Singapore Education Ministry and the North Carolina
Department of Public Instruction.
 Top-Rated Presenter at the Arab Society for Human Resource Management (ASHRM) in Dubai
(2003) and Bahrain (2005).
 Consistently top-rated presenter at nine different ASTD International Conferences.
 Keynote speeches and programs to diverse organizations such as Sprint, Nortel Networks,
Emerson Electric, Mayo Clinic, Hong Kong Civil Service, Emerson Electric, AT&T, Malaysian
Trainers Association, Wells Fargo Bank and many others.
 Invited presenter for programs in Hong Kong, South Africa, Mauritius, Macau, Portugal, The
Netherlands, Singapore, The Philippines, Sweden, Denmark, and New Zealand – 30 countries in
all thus far.

A former professor Psychology at Furman University and University Teaching Fellow at the
University of North Carolina, Scott received a Ph.D. in Psychology from UNC-Chapel Hill in 1976.
He was founding president of a local chapter of the International Customer Service Association
and is Past-Chairperson of the Palmetto Chapter of the American Society for Quality. Consulting
and training since 1978, he as Human Resource Director of the Home Silk Shops (a chain of
retail stores) and Senior Vice President – Operations of the Wherehouse (a West Coast retailer)
and other positions in consulting and training organizations. He has been a Managing Partner of
Performance Management Company continuously since 1984.

14

Raj Parikh, Ph.D., C.M.A., C.F.M. is senior faculty associate of the
Institute for Leadership and Global Education (ILGE), as well as Dean
of the School of Business at Southern Oregon University. Dr. Pariikh
has also held the position of Commissioner of Higher Education in the
United Arab Emirates and has held the posts of Provost and Vice
President of Academic Affairs at Delaware State University, Dean of
the Harold Siebens School of Business at Buena Vista University in Storm Lake, Iowa, and
Founding Dean of the School of Leadership and Human Development and professor of
Accounting and Finance at St. Bonaventure University. Dr. Parikh holds a Bachelor of
Technology (Honors) degree in Chemical Engineering from the Indian Institute of Technology,
and a Ph.D. in Accounting and Finance from the State University of New York at Buffalo. Dr.
Parikh became a Certified Management Accountant (CMA) in 1986 by receiving the highest
examination score in the nation, for which he received the Robert Beyer Gold Medal. He became
a Certified Financial Manager (CFM) in 1997 and a Chartered Financial Analyst (CFA) in 2001.
Dr. Parikh has taught a wide variety of undergraduate and graduate courses in accounting,
finance, business strategy and leadership. In 1998 he founded a Master’s program in
Professional Leadership. This program was the first Leadership program in New York State and
received the 1998-99 PaceSetter Award for innovation. He started a similar program (M.S. in
Organizational Leadership) and a Weekend MBA program at Wilmington College in fall, 2002.
These programs were also the first such programs in the state of Delaware.

Robin Pratt. Ph.D. is senior faculty associate of ILGE as well as president of
Enhanced Performance Systems Robin W. Pratt helps people enhance their
performance under pressure, reduce stress, and improve listening and
teamwork. He has shown many organizations how to use advanced
performance technology to improve their ongoing efforts in leadership
development, succession planning, coaching, sales training, and risk
management. Combining his expertise in psychology, management,
education, and athletics, Dr. Pratt has, since 1979, presented unique
programs to a variety of audiences. His management seminars are spiced
from the sport idiom and training programs for athletes and students get a
taste of business executive fare. All benefit from Pratt’s knowledge of the psychology of learning
and gain new insights into poise under pressure from his training in the martial arts (taijiquan).
He has had return engagements with the American Bankers Association, Bank Marketing
Association, Graduate School of Banking (Wisconsin), Management Institute (U. of Wisconsin),
the Illinois CPA Society, Leadership North Carolina, NEOCON, and the International Interior
Design Association plus many leading business organizations (such as Nortel Networks, RBC
Investments, Herman Miller, EntreMed, LabCorp, Intier Automotive Seating, Columbia Forest
Products).

Since 1984, Pratt has worked extensively with financial institutions, helping them train and select
personnel for their sales and customer-service efforts and build executive teams. He has written
several articles on profiling and selection including challenging businesses to take selection and
training as seriously as do professional sports teams. With Robert Nideffer, Ph.D., the founder of
Enhanced Performance Systems (EPS), Pratt has written several articles, books, and workbooks
about The Attentional & Interpersonal Styles inventory and Coaching Attention Control Training
in Business. He produced the decision rules and narratives for TAIS for Windows software for
scoring and generating reports for business and sales people (programs that have been
imported onto EPS’ website for TAIS via the Internet). By working with elite performers in sport,
15

business, and the military, EPS has taken the lead in identifying and measuring the highly
specific concentration and communication skills that determine the difference between success
and failure in highly competitive arenas. Since 1983, Pratt has played a major role in exporting
EPS technology from the sports world into business arenas.

Pratt recently has integrated some new techniques into his repertoire, including Lominger’s
Leadership Architect suite (especially VOICES and CHOICES, to assess Learning Agility),
Baron’s Emotional Intelligence quotient, and the CPI 260 psychological inventory. These are
dimensionality to his leading expertise with TAIS inventory and capacity with the MBTI. His
practice now has even greater capacity to identify and develop high potential leaders and sales
champions.

H. James Harrington, Ph.D. is senior faculty associate for ILGE and CEO
of Harrington Institute. Dr. Harrington is a Certified Grand Master Black Belt
in Lean Six Sigma Excellence. He has eExpertise in Process & Innovation
Performance Excellence, Lean Six Sigma, Design for Six Sigma, Lean
Manufacturing, Problem Solving, Accelerated Performance Improvement
and Policy Deployment. As Chairman of ASQ, was one of the leaders in
getting the Malcolm Baldrige National Quality Award through Congress and
approved by the President of the U.S. He also served as the first Treasurer
of the Malcolm Baldrige Consortium that set up and developed the award.
He is a government-registered Quality Engineer, a Certified Quality and Reliability Engineer by
the American Society for Quality Control. The Harrington/Ishikawa Medal presented yearly by
the Asian-Pacific Quality Organization was named after Dr. Harrington to recognize his many
contributions to the region. In 1997, the Quebec Society for Qualite named their Quality Award
“The Harrington/Neron Medal,” honoring Dr. Harrington Roger Neron for their many contributions
to the Quality Movement in Canada. In 2000 the Sri Lanka national quality award was named
after him. Dr. Harrington’s contributions to performance improvement around the world have
brought him many honors. He was appointed the honorary advisor to the China Quality Control
Association, and was elected to the Singapore Productivity Hall of Fame in 1990. He has been
named lifetime honorary President of the Asia-Pacific Quality Control Organization and honorary
Director of the Association Chilean de Control de Calidad. The European Partners from the
European Universities Network established the Harrington Best TQM Thesis Award in 2004;
awards are given out yearly in Europe and the Middle East. In 2005 the Sudan University
established the Harrington Chair in Performance Excellence. In 2006 Dr. Harrington accepted
the Honorary Chairman position of Quality Technology Park of Iran.

Donald L. Kirkpatrick, Ph.D. is senior faculty associate as well sa professor
emeritus for the University of Wisconsin-Madison and a well-known author
and seminar leader. As a mangement and training consultant for the past 35
years, Don has conducted management seminars internationally, including
classes in India, Australia, Hong Kong, Taiwan, Thailand, Japan, Malaysia,
Fiji Islands, Singapore, Venezuela, Mexico and Saudi Arabia. Among the
many organizations he has developed management programs for are Aid
Association for Lutherans, Allen-Bradley, Eastman Kodak, Goodyear,
Honeywell, IBM, Johnson Wax, Kemper Insurance, Mayo Foundation, State
Farm Insurance, University of Disneyland and Wausau Insurance. He is reknowned widely for his
special expertise on the Four Levels of Learning which still is a helpful tool for those in Human
Resource Management.

16

Tony Bendell, BSc (Econ), MSc, PhD, FIQA, FSS, CStat, FSaRS, FRSA
is a senior level faculty associate of the Institute for Leadership and Global
Education (ILGE) as well as a world renowned authority on the subject of
organisational excellence and process improvement, authoritative
conference speaker and consultant at the highest levels; recently retired as
one of the UK’s three Professors of Quality Management. He founded
Services Ltd. as a Quality consultancy and training organisation in 1983 and
remains its Managing Director. He has recently retired as the Rolls- Royce
sponsored Professor of Quality and Reliability Management and Director of
the Centre of Quality Excellence at the University of Leicester. His main consultancy interest lies
in Senior Management and Organisational Development and in the application of advanced
process improvement and error reduction approaches such as Six Sigma and the Lean
Organisation. He is course director of Services Ltd.’s Six Sigma and Lean training programs .

Robert Preziosi, D.P.A. is senior faculty associate of ILGE as well as
Professor of Management with the H. Wayne Huizenga School of
Business and Entrepreneurship at Nova Southeastern University in Ft.
Lauderdale, Florida. He has been teaching and training adults for
decades. He was recently honored by inclusion of his autobiography in
the book Quintessential Adult Educators of the 21st Century. He is
currently the Chair for Nova’s Master of Science program in Human
Resource Management and the originator of the curriculum and design for
Nova's Doctorate program in Human Resource Management. In
December of 2000, he was named "Professor of the Decade". In 1997, he
received the school's first "Excellence in Teaching Award." In 2003 he
was named "Faculty of the Year". He has been Vice President of Management Development and
Training for a Fortune 50 company. In 1984, he was given the Outstanding Contribution to HRD
Award by the American Society for Training and Development. In 1990, he received the "Torch
Award," the highest leadership award that the Society can give. He was named HRD
Professional of the Year for 1991. He has recently been named to the first edition of International
Who's Who in Quality. In June 1996, he received his second Torch Award from the Society-the
first time ASTD has given a second Torch Award to one individual.

Larry Pate, Ph.D. is senior faculty associate for ILGE and Burwell
Endowed Chair in Entrepreneurship Professor of Entrepreneurship &
Innovation and Chair, Department of Entrepreneurship, College of
Business & Public Administration, University of North Dakota, Grand
Forks, ND. Dr. Pate brings more than 27 years of teaching and academic
research experience and is has help post of directing the research agenda
for executive learning in the Loyola Marymount University's College of
Business Administration, which includes the Executive MBA (EMBA)
Program and non-degree executive education. Dr. Pate is widely
published in the fields of leadership, decision making and organizational
change and received his PhD from the University of Illinois at Urbana-Champaign. He has
previously held positions as director of executive programs at the University of Southern
California and the Institute for Human Resource Management at the University of Utah.

17

ILGE
The Institute for
Leadership &
Global Education
(ILGE) ILGE Institutional Profile

The Institute for Leadership and Global Education (ILGE) is a private,
international and interdisciplinary, non-denominational institution of
post-graduate level higher education that has over 20 years of
experience in transforming mind-sets and organizations to 21st
century peak performance levels. Our PQ-21TM Model is built on the
underlying principles that guide Olympic and professional teams to
the “gold medal” and separates them from “runners-up”.

These principles apply simply and directly to performance on the playing field and arena that
organizations and businesses compete in. PQ-21 TM is a holistic and integrated strategy that is
comprised of three major components that include:

1. PQ-2 TM Executive Education Programs.
Global Executive MBA (GEMBA) Degree Program, PQ 21TM CHANGE MODEL
Diploma Programs, Certificate and Special Topic
Programs - all of which are conducted on a multi- PQ 21 PQ 21
SIMTM
PQ 21
PC
Strategic PQ 21
level approach, hands-on, practical, and highly Implementation Performance
Model Coaching
participatory level . Programs include High impact
execution at
Transformation at
leader and team
organizational
assessments, benchmarking, simulations, case peak
performance
PERFORMANCE
level

study analysis, project team assignments , and QUOTIENT 21

some lecture sessions. Diploma and Certificate 21st Century .33
33

programs offered include leadership development, knowledge, skills
33
%
and competencies

change management, human capital development,
organization development, total quality PQ 21
EEP
management and process improvement, ILGE

foundations of business, and focused business PQ 21 Executive Education
Programs
Copyright
2006

development. The core components of these
Programs were developed by Dr. John Keenan,
ILGE’s Founder and President, when he was Associate Professor and Founding Director of
Leadership Programs at the University of Wisconsin-Madison School of Business. They have
since then been continuously revised, newly updated, and expanded via ongoing global
leadership studies conducted by ILGE. These programs have been evaluated via the US Higher
Commission on High Education and US Regional Accrediting bodies as being at level which
qualifies them for credit transfers to US University accredited Doctoral, Master’s level, and
Undergraduate Degree Programs.

2. PQ-21TM Strategic Implementation Model (SIM)TM focused on optimizing an organization’s
performance through results-based tools and execution strategy. SIMTM provides a structure and
process for fully integrating learnings and competencies acquired from the Executive
Development program into practical, day-to-day job applications. Participants will be required to
solve a real work-place problem by applying the proprietary SIM tools and process to initiate
transformation prior to adapting to a full organizational transformation project.

3. PQ-2TM Performance Coaching involving one-on-one professional performance coaching
throughout the length of the PQ-21TM process. The focus is on providing guidance so each
person is challenged to new performance levels. They will be assessed and benchmarked during
the Executive Education Program and at each phase of SIMTM. Countries and Organizations
18

Engaged and Being Served (partial listing): We work with companies, organizations,
governmental agencies, universities and colleges, ministries of education, and associations
around the world – including United States of America, Canada, England, Ireland, France, Spain,
Austria, Belgium, Greece, Turkey, Norway, Singapore, Malaysia, Philippines, Indonesia,
Vietnam, Thailand, China, Saudi Arabia, Pakistan, United Arab Emirates, Bahrain, Qatar, Sudan,
Nigeria, Egypt, Costa Rica, Colombia, Chile, Brazil, Argentina, Mexico, Trinidad-Tobago,
Jamaica, St. Lucia, St. Maarten, and the British Virgin Islands.

ILGE faculty and consulting associates are carefully selected from a global network of the
leading minds, scholars, and practitioners possessing top credentials and hands-on experience.
We have worked with such companies and organizations as SONY,Inc., Shell Oil Company,
Ersnt & Young, Caterpillar, Inc., Dubai Airport Free Zone Authority (DAFZA), IMO State
Government (Nigeria), Abu Dhabi Oil Refining Company (TAKREER), ADMA-OPCO, Lucent
Technologies (AT&T), Honeywell Inc., BHP Billiton – Trinidad-Tobago, Lands' End, Inc.;
University of Wisconsin, Harley-Davidson, Inc., General Mills, Inc., American Airlines, Inc,
Camcar/Textron, Inc., Eaton Corporation, Bell Laboratories, U.S. Department of Energy;
Ameritech, Inc., U. N. Emergency and Disaster Relief Program, Fairchild Semiconductors, Inc.,
NEC Semiconductors, Philip Morris, Panasonic, Nestle, Alkar (a Division of DEC International),
Sammons Financial Holdings, Inc., American Institute of Banking; M & I Data Services, Inc.,
Institute of Managerial Accountants, Land Transport Authority (Singapore), Malaysian Ministry of
Human Resources, Malaysian Securities and Exchange Commission (SEC), Delaware State
University, Sudan Presidential Commission on Quality and Excellence, MAF-DALKIA – Dubai,
Ministry of Education – Singapore, Ministry of Education – Trinidad-Tobago, National Association
of Freight Logistics (Dubai), Planning Council - Government of Qatar, Oasis Hospital of Al Ain,
Marafiq Power and Utility Company for Jubail and Yanbu - Saudi Arabia, Hilton Jumeirah
International, Arabian Society of Human Resources Management – ARAMCO, Dubai Chamber
of Commerce and Industry, American Business Council of Dubai, Personnel Management
Association of the Philippines (PMAP), Nutshell Forum (Pakistan), Dadabhoy Institute of Higher
Education (Karachi, Pakistan), Billerica School District -Boston, MA, American Society for
Training and Development (ASTD), Vietnam National University - Hanoi, University of San Jose
Recoletos (USJR) - Cebu, Philippines, Cankaya University (Ankara, Turkey), Malaysian Ministry
of Human Resources, Malaysian Securities and Exchange Commission (SEC), M & I Bank,
Sammons Financial Holdings, American Library Association, Wisconsin Department of
Transportation, Credit Union National Association (CUNA), Integrative Learning of Singapore,
Posbanc of Singapore. and World Future Society.
.

“A refreshing change to attend a program that wasn’t just pure
theory, but rather provided the opportunity to connect this
with real life, on-the-job activities.”
- Mark D. Quehl,. Sales Manager, Polymer Chemicals.

For further information, to register for an upcoming program, or to arrange for an -
in-house customized version of this program, please contact:
Dr. John Keenan, President and Professor of Leadership Studies, The Institute for
Leadership and Global Education (ILGE), Email: john@institute-leadership-global.org
Tel: +1-716-390-9657; Website: www.institute-leadership-global.org

19

The ILGE Executive Education Programs.V7

Recommended

Recommended

More Related Content

What's hot

What's hot (20)

Similar to The ILGE Executive Education Programs.V7

Similar to The ILGE Executive Education Programs.V7 (20)

More from Institute for Leadership and Global Education (ILGE)

More from Institute for Leadership and Global Education (ILGE) (8)

The ILGE Executive Education Programs.V7