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Web Access
How do customers get to your
online stuff?
How do people access web sites?
Human ↔ Browser ↔ Web Site
1) A browser transforms content into something usable by
most users.
2) A browser also passes content into the operating
system's Accessibility API
Assistive Technology
draws from the browser
and the Accessibility API
Human ↔ AT ↔ Browser ↔ Web Site
Assistive technology transforms the content delivered by
the browser into a format usable by the current user.
...if that content meets accessibility guidelines.
Web Content Accessibility Guidelines
Four Principles of Accessibility (POUR):
1) Perceivable
2) Operable
3) Understandable
4) Robust
Perceivable
1) Using their available senses, a user can perceive your
content.
2) Visual elements can be conveyed in text transformed
into audio
3) Audio elements can be read as text
4) Elements can be perceived by touch through braille
Operable
1) Input and interaction does not depend on a specific
device, method of activating a device, or require special
coordination or timing to access.
2) If a user makes an error, they should have the ability to
recover from that error.
Understandable
1) Navigation should be consistent and logical
2) Language should be simple and concise, as appropriate
for the audience.
3) Alternative format and supplemental data should be
provided whenever possible.
Robust
All technologies employed in creating the application should
be used according to their specifications, to ensure the best
long-term interoperability with past, present, and future
technologies.
Types of Assistive Technology
1) Screen Readers
2) Screen Magnifiers
3) Voice Commands
4) Keyboard navigation
5) Switch navigation
Screen Readers
1) Transform text content into audio
2) Transform semantic information about operation and
relationships into audio
3) Heavily use accessibility APIs
4) Limitations: cannot directly access visual sources like
video or images.
Screen Magnifiers
1) Enlarge view for low vision users
2) Basic magnification available from browser or OS
3) Almost entirely visual, though some have audio readers.
4) Limitations: narrow field of vision makes reading and
navigation challenging
5) Solutions: mobile-friendly web sites where you can
Voice Command
1) Alternative input methods for navigation and forms
2) Most products designed for executive dictation, not AT
3) Poor support for accessibility APIs
4) Limitations: if the name for a control doesn't match what
is visible, voice commands won't work on that control.
5) Solutions: ensure that the label for a button or link
Keyboard Navigation
1) Rare for a user to have no means to use a pointing
device
2) Many types of AT primarily use the keyboard
3) Circumstances can temporarily deny use of a pointing
device
4) Two major issues:
Switch Navigation
1) Family of devices with very simple input mechanisms.
2) Same general limitations as keyboard navigation
3) Switches can act like pointing devices in some
implementations.
What about the Deaf and
Hard of hearing?
Deaf and Hard of Hearing
1) Audio Transcripts
2) Video captioning and transcription
3) English may not be primary language
Understanding Web Accessibility
Use the four principles of WCAG 2.0 to look at any content
and consider whether it meets expectations for
accessibility.
Contact Me
Joe Dolson
https://www.joedolson.com
joe@joedolson.com

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Web access: how do customers get to your online stuff?

  • 1. Web Access How do customers get to your online stuff?
  • 2. How do people access web sites?
  • 3. Human ↔ Browser ↔ Web Site 1) A browser transforms content into something usable by most users. 2) A browser also passes content into the operating system's Accessibility API
  • 4. Assistive Technology draws from the browser and the Accessibility API
  • 5. Human ↔ AT ↔ Browser ↔ Web Site Assistive technology transforms the content delivered by the browser into a format usable by the current user. ...if that content meets accessibility guidelines.
  • 6. Web Content Accessibility Guidelines Four Principles of Accessibility (POUR): 1) Perceivable 2) Operable 3) Understandable 4) Robust
  • 7. Perceivable 1) Using their available senses, a user can perceive your content. 2) Visual elements can be conveyed in text transformed into audio 3) Audio elements can be read as text 4) Elements can be perceived by touch through braille
  • 8. Operable 1) Input and interaction does not depend on a specific device, method of activating a device, or require special coordination or timing to access. 2) If a user makes an error, they should have the ability to recover from that error.
  • 9. Understandable 1) Navigation should be consistent and logical 2) Language should be simple and concise, as appropriate for the audience. 3) Alternative format and supplemental data should be provided whenever possible.
  • 10. Robust All technologies employed in creating the application should be used according to their specifications, to ensure the best long-term interoperability with past, present, and future technologies.
  • 11. Types of Assistive Technology 1) Screen Readers 2) Screen Magnifiers 3) Voice Commands 4) Keyboard navigation 5) Switch navigation
  • 12. Screen Readers 1) Transform text content into audio 2) Transform semantic information about operation and relationships into audio 3) Heavily use accessibility APIs 4) Limitations: cannot directly access visual sources like video or images.
  • 13. Screen Magnifiers 1) Enlarge view for low vision users 2) Basic magnification available from browser or OS 3) Almost entirely visual, though some have audio readers. 4) Limitations: narrow field of vision makes reading and navigation challenging 5) Solutions: mobile-friendly web sites where you can
  • 14. Voice Command 1) Alternative input methods for navigation and forms 2) Most products designed for executive dictation, not AT 3) Poor support for accessibility APIs 4) Limitations: if the name for a control doesn't match what is visible, voice commands won't work on that control. 5) Solutions: ensure that the label for a button or link
  • 15. Keyboard Navigation 1) Rare for a user to have no means to use a pointing device 2) Many types of AT primarily use the keyboard 3) Circumstances can temporarily deny use of a pointing device 4) Two major issues:
  • 16. Switch Navigation 1) Family of devices with very simple input mechanisms. 2) Same general limitations as keyboard navigation 3) Switches can act like pointing devices in some implementations.
  • 17. What about the Deaf and Hard of hearing?
  • 18. Deaf and Hard of Hearing 1) Audio Transcripts 2) Video captioning and transcription 3) English may not be primary language
  • 19. Understanding Web Accessibility Use the four principles of WCAG 2.0 to look at any content and consider whether it meets expectations for accessibility.

Editor's Notes

  1. If it can!
  2. CSS is powerful and flexible, but can also disguise the truth behind the code: what looks like a heading may not be a heading.