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Presentation by Pini Cohen about the Infrastructure Market in Israel 2009

Presentation by Pini Cohen about the Infrastructure Market in Israel 2009

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    Infrastructure Market 2009 Infrastructure Market 2009 Presentation Transcript

    • Trends in the Israeli Infrastructure Market 2009 Your Text here Your Text here Pini Cohen EVP & Senior Analyst Architecture & Infrastructure Strategies pinicohenstki.blogspot.com 1 Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
    • Agenda • General SOI - service oriented infrastructure – 1 Cloud Computing – 2 Open Source and other general issues – 3 Major Trends – 4 General recommendations – 5 • Technology domains Development – 6 Enterprise System Management 7– Servers 8– Desktop 9– Storage 10 – Pini Cohen’s work Copyright 2009©STKI 2 Do not remove source or attribution from any graphic or portion of graphic
    • This presentation is an extraction from the complete 200+ slides presentation. Latest version is in the WEB Some of the slides will be presented quickly as a teaser Thank you for your help in STKI’s research Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
    • Scenario: Adapting in Healthy Ways, Rather General Than Fixating Adaptive organizations have a core foundation of values and principles that keep them from chasing their tails every time tactical winds blow Cost Risk and Transformation Quality Speed 4 Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
    • Agility attributes General Agility Attributes of the Adaptive • Economic agility Organization • Technology agility – Infrastructure Technology – Architecture Human Agility – Application portfolio Resource Agility • Human resource agility Economic • Operational agility Agility Adaptive • Process agility IT Operational Organ- Agility • Strategic agility ization • Organizational, innovational, and Strategic learning agility Agility Process Organization Agility Innovative Learning Agility 5 Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
    • What’s the Problem With General Infrastructure? • Too much stuff • Handoffs don’t work • Costs too much • Too much theory or too little • Too slow practice • Nothing works together Application Infrastructure Integration Deployment Operations Development Planning Testing Installation The infrastructure as we now it today is very rigid and this causes very poor utilization (40% or less) 6 Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
    • Example of Service Definition General Name: Identity infrastructure service Examples • • MSFT Active Directory (NOS file and print) Owner: Bob Smith, architect – • MSFT Passport online service – Description • Principles • Providing user identity information (attributes), – including authentication credentials and related Simple authentication is usually enough – SSO services; also offers Web URL permissions Replication to scale (mostly read-only) – Use case • Component and service manifest • Direct use by application (LDAP) – API: LDAP, Web server exits, proprietary – Indirect use via Web server (with attribute – Presentation: NA – passing in headers) Application server: NA (see Web SSO) – Direct use by application (security APIs) – Integration: Metadirectory utilities – Service-level matches • Database: iPlanet Directory Server – + Scalability (over 500 users, etc.) – Server HW/OS: Sun Solaris on SPARC … – + Scale incrementally using replicas – Storage: EMC SAN – – Direct application support – Network: NA – Pricing • Security: Netegrity SiteMinder Web SSO – “Included” in e-business costs Management: Delegated admin, … – – Maturity • Installed since 2001 with all customer names – Used by X, Y, Z apps now 7 – Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
    • Storage Services General Disk Tape Online Automated Tier Enterprise Midrange Manual Capacity/Arc Capacity hival Design Monolithic Modular Modular ATL Rack SCSI/FC Drives Drive Interface SCSI/FC ATA/SATA FC People Drive/Media 1.2 Million+ 1.2 Million+ 400K+ 1 Million+ 1 Million+ Reliability MTBF (Hour) Performance: rpm 10K-15K 10K-15K 7.2K Seek Time <6ms <15ms <1 sec. <1 min. days Fixed Content, Key Environments Mission Critical, Business Critical BU, Archival, Archival, BU WORM, Archival OLTP WORM Pini Cohen’s work Copyright 2009©STKI 8 Do not remove source or attribution from any graphic or portion of graphic
    • Many dimensions for each service General Architecture Policy Operations Performance Resource Availability Adaptive Storage Monitoring Allocation Assurance Storage Architecture Resource Design 5 Application 5 Change Management Optimization 5 5 Production 5 Hardware Support Capacity Management 5 Asset Management 5 Configuration 5 5 Infrastructure Planning Acceptance Inventory Management 5 Budget Management Management 5 5 QA 5 Security Management Network Monitoring 5 Business Continuity 5 Cost-Recovery 5 5 Test Lab 5 SW Distribution Performance 5 Contract Management Management 5 Facility Planning Management Management 5 Contractor 5 Physical DB 5 5 Security Problem Management Management Management 5 Production Control 5 Negotiation 5 Disk Storage 5 SW Management Management Management 5 Service Level 5 Service Level 5 Job Scheduling Management 5 Service Request Agreement 5 Workload Monitoring Management Management 5 System Monitoring 5 Tape Management 5 Database Adm 9 Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
    • What Are the Benefits of a Ensemble General Infrastructure? Technology reuse • Ensemble – Pattern blueprints: Architecture, technology, product, configuration – Technical services: Process Actual implementations IT Process reuse • Pattern matching – Technology People Service support – P2 Predictive costing P8 – P1 P7 P P3 1 P3 Experience gained: Good and bad practices – P7 P5 P4 P6 P8 People reuse • – Fewer technology skills specific to the pattern J1 J1 T1 T2 J3 J2 – More common roles focused in fewer service T2 T7 J6 T8 J4 T1 J4 J7 T3 T4 T3 J2 J6 areas J8 T5 J5 T6 Today : Too many technologies, too many processes, not enough people 10 Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
    • Infrastructure Services General • Infrastructure services are very appealing • However in many cases this involves: – Saying “no” – Buying “more expensive equipment” than needed 11 Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
    • Infrastructure Services are the building blocks General of Ensembles Ensemble is a combination of specific Infrastructure Services that enable execution of specific Mashup for specific Business Process T6 T2 T1 T3 T8 T7 T5 T4 Gateway T8 T7 T2 T7 T8 T6 T3 T1 T1 T5 T4 T2 T3 T4 T5 T6 Applications Infrastructure Services Services Puzzle Builder 12 Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
    • General - Cloud Computing Modularity Cloud Desktop as a service Software as a service (standard applications) Platform as a service (custom applications) Infrastructure as a service (compute, storage, network) 13 Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
    • General - Requirements for Cloud Services Cloud Multitenant. A cloud service must support multiple, organizationally distant • customers. Elasticity. Tenants should be able to negotiate and receive resources/QoS on- • demand. Resource Sharing. Ideally, spare cloud resources should be transparently applied • when a tenant’s negotiated QoS is insufficient, e.g., due to spikes. Horizontal scaling. It should be possible to add cloud capacity in small increments; • this should be transparent to the tenants of the service. Metering. A cloud service must support accounting that reasonably ascribes • operational and capital expenditures to each of the tenants of the service. Security. A cloud service should be secure in that tenants are not made vulnerable • because of loopholes in the cloud. Availability. A cloud service should be highly available. • Operability. A cloud service should be easy to operate, with few operators. • Operating costs should scale linearly or better with the capacity of the service. http://209.85.129.132/search?q=cache:IRrnbGDGMLsJ:www.cse.iitb.ac.in/co mad/2008/uploads/K_Raghu_CloudComputing.ppt+Multitenancy+Elasticity+fil etype:ppt&hl=iw&ct=clnk&cd=2&gl=il&client=firefox-a http://www.cse.iitb.ac.in/comad/2008/uploads/K_Raghu_CloudComputing.ppt 14 Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
    • General - Amazon EC2 Cloud 15 Source: http://aws.amazon.com/ec2/#pricing Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
    • General - Mosso - Cloud Files Cloud 1 TB = 4K$~ per year 16 Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
    • General - Amazon SimpleDB Cloud • web service providing the core database functions of data indexing and querying 17 Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
    • Amazon Simple Queue Service General - Cloud (Amazon SQS) • Offers a reliable, highly scalable, hosted queue for storing messages as they travel between computers • Pay only for what you use. There is no minimum fee. Estimate your monthly bill using AWS Simple Monthly Calculator. • $0.01 per 10,000 Amazon SQS Requests ($0.000001 per Request) • Amazon SQS requests are CreateQueue, ListQueues, DeleteQueue, SendMessage, ReceiveMessage, DeleteMessage, SetQueueAttributes and GetQueueAttributes • Data Transfer * $0.100 per GB – all data transfer in • * $0.170 per GB – first 10 TB / month data transfer out • • http://aws.amazon.com/sqs/#pricing 18 Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
    • General - So many new alternatives-players! Cloud Consistency Availability SQL/ACID Operability Global low Structured Updates latency Elastic access model Sherpa Y! UDB MySQL Oracle HDFS BigTable Dynamo Cassandra 19 http://www.cse.iitb.ac.in/comad/2008/uploads/K_Ragh 19 Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic u_CloudComputing.ppt
    • Data Center Locations General - Cloud Netherlands China Illinois Ireland Japan Washington India Virginia Singapore California Texas Puerto Rico Microsoft is planning Current Online locations to have 1M servers by the end of 2009 Proposed future Online locations Other Microsoft locations 20 https://partner.microsoft.com/download/sverige/4 Pini Cohen’s work Copyright 2009©STKI 0097312 STKI modifications Do not remove source or attribution from any graphic or portion of graphic
    • General - Microsoft Cloud Services Cloud Azure Services Platform ™ Microsoft Microsoft SharePoint Dynamics CRM Services Services Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
    • General - Microsoft: Software + Services Cloud Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
    • General - The Cast Iron Integration Solution Cloud Traditional Approach Benefits Today’s Approach • No Software to install CRM or maintain • Configuration, not coding • Weeks, not months Enterprise Home CRM Grown Software CRM Integration Enterprise Integration Home grown Software integration (TIBCO, webMethods) Source: 23 http://salesforce.vo.llnwd.net/o1/us/community/ppt/TEX004 Pini Cohen’s work Copyright 2009©STKI _Cast%20Iron.ppt Do not remove source or attribution from any graphic or portion of graphic
    • Flexible Deployment Options General - Cloud Integration on Premise Customer’s Data Center Virtual Appliances Powered By Cast Iron* Integration as a Service Cast Iron Cloud™ Source: http://salesforce.vo.llnwd.net/o1/us/community/ppt/TEX004_Cast%20Iron.ppt 24 Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
    • General - Cloud Computing Challenges Cloud Source: http://www.reservoir-fp7.eu/twiki/pub/Reservoir/PresentationsPage/081126_-_RESERVOIR_Overview_-_TAB.ppt http://gigaom.com/2008/07/01/10-reasons-enterprises-arent-ready-to-trust-the-cloud/ 25 25 Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
    • Gmail issues General - Cloud http://www.haaretz.co.il/captain/spages/1066642.html 26 Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
    • General Example for potential new business model - Cloud Different SAAS providers Integrator is responsible for Old Fashion (Salseforce Netsuite) + different SAAS and hosting integrator Pay per use – managed Licensing User Pay per use- to the integrator separately for each SAAS provider Servers - User owned – At different SAAS provider’s AT SAAS and integrator site Integrator HW site and in the users location responsibility User owned – PC’s Integrator responsibility Integrator responsibility Integrator responsibility User Integrator Split responsibilities between Integrator responsibility responsibility but perspective Integrator and SAAS providers expensive. Utilization is a joke! Integrator Bad -The SAAS provider might Good but costly - needs to Good add more services that will maintain high skills for 27 perspective Pini Cohen’s work Copyright 2009©STKI take the integrator’s place. hostingSAAS Do not remove source or attribution from any graphic or portion of graphic
    • New player – Integration Business General – Cloud - & SaaS Solutions(IBSS) last • IBSS is new player – With IBSS providing variety of Pay per use- to the Licensing hosting services and integrator linksintegration to Servers - HW AT SAAS and IBSS site different SAAS providers PC’s Integrator responsibility • IBSS clients are the integrators User perspective Integrator responsibility • Example: Spine.co.il Integrator Good and cheaper – less skills are needed less perspective investment 28 Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
    • General Open Why Companies Use Open Source Source • Freedom / Flexibility • Lowers barriers to entry / exit • Can’t afford to build new applications from scratch • Tired of waiting on hold for support • Speed up development • Purchase only the functionality needed • Total Cost of Ownership (TCO) • ROI is shortened Source: AnyOpen Pini Cohen’s work Copyright 2009©STKI 29 Do not remove source or attribution from any graphic or portion of graphic
    • Solution - OSS quality General Open Source • Emerging Vendors Utilize OSS Defects Per Thousands – Netezza lines of Code • Data warehousing appliance Commodity hardware (servers, CPUs, storage) – PostgreSQL, Linux 0.00057 – • End user clients utilize OSS – Retail – in-store appliances – Travel – web sites, fee schedules, reservations 0.00009 MySQL Commercial Source: Reasoning Inc. Be assured the next generation of developers/entrepreneurs will build on OSS 30 Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
    • General Open Source 31 Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
    • General Open Source 32 Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
    • General Open Source 33 Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
    • General Microsoft OpenSource site Open Source 34 Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
    • Microsoft IIS: An Interoperable Web General Open Server Source • Build and Run Web applications in a high-performance and reliable way along side ASP.NET with IIS 7.0 FastCGI. Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
    • ISV’s are offering Open Source as General Open alternative for commercial Source products • IBI is offering R-Statistics as basic alternative for MATLAB http://www.informationbuilders.de/Kundentage-presentations/15-10-08/3_IBI_BI_2-0_DaveSmall.pdf Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
    • General STKI Madad Open Source - last •Lately we have received lots of Open Source related inquiries – maturity, support, reference, prices of: •OpenOffice •Tomcat •Jboss •MySQL •Drupal •Nagios •Subversion 37 Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
    • Online Bids General Procurement • Online bids are powerful tool in case of real competition of commodity products (apples vs. apples) • Suggested steps are – technical à traditional negotiation for getting 2-3 suppliers for best of finalà online bid • In case there is no real competition online bids can not help Pini Cohen’s work Copyright 2009©STKI 38 Do not remove source or attribution from any graphic or portion of graphic
    • Virtualisation Licensing General Procurement Complications • Historic compatibility (product & license – “serial machine number”) • PUR’s (product user rights) not supporting new technology • Inventory / Discovery tools not designed to support Virtualised environments • Ever more complicated product variations to accommodate model • More software products required to run and support it • Increased licensing knowledge required • Makes planning and budgeting more complicated STKI Round Table for IT procurement managers at 22.4.09 http://www.socitm.gov.uk/NR/rdonlyres/684C81F1-3327-472C-8425- 68E8F39F79D0/0/S20080912Agenda5AlexLemonCIVICAVirtuallyLicensed.ppt STKI modifications 39 Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
    • Virtualisation Licensing General Complications Procurement Software ISV is installed Software ISV is installed Software ISV is installed server a: 2 cpu dual core server b: 2 cpu dual core server c: 2 cpu dual core Virtual server a with ISV installed Virtual server a with Server Z : 4 CPU ISV installed Server X : 2 CPU QUAD CORE dual core STKI Round Table for IT procurement managers at 22.4.09 Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
    • Virtualisation Licensing General Complications Procurement Software ISV is installed Software ISV is installed Software ISV is installed server a: 2 cpu dual core server b: 2 cpu dual core server c: 2 cpu dual core Lower cost? Virtual server c with Virtual server c with ISV installed ISV installed Virtual server b with Virtual server b with ISV installed ISV installed Virtual server a with Virtual server a with ISV installed ISV installed Server X : 2 CPU Server Z: 4 CPU dual core QUAD CORE Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
    • HP EDS merge General Maximum Client Value Comprehensive Established, market- Technology platform Improved Efficiency of IT Service Delivery end-to-end IT leading services … leadership services breadth and depth Portfolio Shared Standard Services Increased business value from IT Industry reach across Model and expertise for major industries mid-market customers Deep industry Global Delivery High outsourcing market Expertise, growth rates and • EDS Best Shore® delivered momentum locations Globally • Enterprise Service Mgmt. Innovation from HP Labs, annual R&D investment Based on Market leadership across of $3.6B2 market-leading ITO segments technology and Innovation 42 Pini Cohen’s work Copyright 2009©STKI 42 Do not remove source or attribution from any graphic or portion of graphic
    • New business models General alternatives We sell those We acquire BEST solutions to solutions from other ITs LEADING ITs www.bits.co.il Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
    • Recommendations General Recommendations 4Less technologies to take care of. Can existing technologies products do the job? 4Define Infrastructure Services 4New technology ROI is tricky – the new technology can save money but it requires new processes, people, integration here Your Text Your Text here 4Open Source 4IaaS for: Peak time activities • Backup • Testing applications and new technologies • Training and Development • 44 Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
    • Recommendations : General Recommendations 4SAAS for internal IT needs –Example ALM tools as Saas 4SBC (traditional & VDI) for remote locations , call centers 4Operations Scorecards for better alignment consolidation, Server Consolidation (to 4Datacenterhere Your Text Your Text here standard platforms) and Server Virtualization 4Asset management in general and usagemetering 4Storage readwrite “snap on snap” for cost efficient environment creation 4Vendor and Contract management (STKI can help!) 45 Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
    • General 46 46 Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
    • STKI IT Model Development and Middleware Pini Cohen’s work Copyright 2009©STKI 47 Do not remove source or attribution from any graphic or portion of graphic
    • Technologies Maturity Model DEV 2009 – Middleware and Development Trends Business Value Investment Semantic AGILE to make money Full SOA – BPM Organization GUI change Cut costs, WPF TDD integration IT Project Increase Open Source Pure productivity Business ALM tools Project EAI PaaS Commodity IT SOA ETL Services Governance tools Investment for regulations Using Implementing Looking 48 Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
    • New Generation of Knowledge DEV Workers Trends • Live in virtual worlds • Expect immediate results Many open threads • Deliver quickly, in small • increments • Expect personalization • Intolerant of disruption In short: very agile! http://www.solutionsiq.com/resources/SIQ- AgileDevelopmentPlatform-Rudd-Young- Agile2008.ppt 49 Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
    • DEV Platform convergence Trends • “Developers are customers too” – Demand the same features as the intended users (multi-medial, social networking, personalization, customization, etc.) • Developers should live in the same world they are constructing • Very Agile Source: http://www.solutionsiq.com/resources/SIQ- AgileDevelopmentPlatform-Rudd-Young-Agile2008.ppt STKI modifications 50 Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
    • Agile Project Management - DEV Overview Trends 12 Code Analysis Code Test Test Implement Analysis 9 6 3 12 3 6 9 Source: Cutter Pini Cohen’s work Copyright 2009©STKI 51 Do not remove source or attribution from any graphic or portion of graphic
    • Cost of Feedback – Test Driven DEV Trends Development http://losangeles.pm.org/presentations/tdd/TheRoadToTestDrivenDevelopment.ppt 52 52 Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
    • DEV Test-Driven Development Trends Pick a Feature • Write a Test for that Feature • Run all Tests and see new Test Fail • Write Code for Feature • Run all Tests and see all Tests Pass • Refactor • Repeat • http://losangeles.pm.org/presentations/tdd/TheRoa dToTestDrivenDevelopment.ppt 53 Copyright Oversee.net 2008 Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
    • Composite Application Platform in the DEV Trends new Open Source – Cloud world Development and Plug-ins and Extentions Integrations with existing networks and Web Portal RIA RIA Test Tools Integrations with existing networks functionality – Mashups, OpenID Collaboration: Custom Productivity Wiki, Blog, Chat Tools - Conferencing Social Networking: Business Intelligence: People Reporting Activities Analysis Associations Search Enterprise Content Management: Management: Document Repository Versioning Web publishing Workflow Security and Authentication Authentication Hosted SaaS Deployment Environment http://www.solutionsiq.com/resources/SIQ- 54 AgileDevelopmentPlatform-Rudd-Young-Agile2008.ppt Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
    • Open source solutions for .NET DEV Trends environment • Spring open source programming framework also for .net! • Nhibernate (Object/Relational Mapping ): – ORM library implemented using .NET – Port of the Java library called Hibernate – Database-independent (almost) – Provides most advanced features – Free, open source and mature http://webseminar1.xmp02.host.35.com/webseminar/NHibernate_in _Action_Seminar.ppt stki modifications 55 Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
    • RIA - Rich Internet applications • Rich Internet applications (RIAs) are web applications that have some of the characteristics of desktop applications, typically delivered by – web browser plug-ins, javascript compiler , etc. – independently via sandboxes or virtual machines • Examples are : Adobe AIR, JavaFX, Microsoft Silverlight, Magic’s UniPaaS Source : http://en.wikipedia.org/wiki/Rich_Internet_application stki modifications 56 Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
    • Mashups - Where Can I Live? DEV Trends • Find a new place to live with a travel time search. • It works on commuting time between stations (Underground and DLR only) and average house prices. You can also view property listings around your chosen station and fun stuff like house price statistics. • APIs CloudMade + Google Maps + Nestoria + OpenStreetMap From http://www.programmableweb.com 57 Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
    • http://www.where-can-i- DEV Trends live.com/londonproperty 58 Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
    • DEV Trends Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
    • DEV Multicore programming skills Trends 60 • http://www.infoworld.com/article/08/03/20/Multi core-boom-needs-new-developer-skills_1.html Pini Cohen’s work Copyright 2009©STKI 60 Do not remove source or attribution from any graphic or portion of graphic
    • DEV MDM – Master Data Management Trends • Typical workflow • New workflow Search of customer exist – in Search of customer– in MDM the current application domain Enter details of new customer in MDM Enter details of new customer Enter details of transaction sometimes based on insights taken from MDM Enter details of transaction Sometimes if online search is not possible -add new phase to process – “end of day” data corrections End END Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
    • DEV Enabling MDM in new applications Trends • Application Architecture: – Data of MDM candidates should be kept separately – Function for identifying existing customers • Different business process (users): – Identifying the customer is part of the process – Sometimes the identification is done after the customer is left Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
    • DEV Local Trends - Platforms Local Trends • .Net is very strong in the general IT development scene • Many clients are suspicious towards Open Source. There are some innovators (Harel Insurance, Direct Insurance, etc.) • Users are still using legacy development environments – Cobol , Natural, PowerBuilder • Magic uniPaaS RIA & SaaS: New Rich internet & SaaS application platform based on .NET Technology (Launched on January 2009) Pini Cohen’s work Copyright 2009©STKI 63 Do not remove source or attribution from any graphic or portion of graphic
    • DEV Local Trends - Estimation Local Trends • Israeli project manager do not use formal estimation methodologies for estimation (function points, cocomo, etc.) • Each member of project gives estimation “to the best of his knowledge” • Some organizations have estimation sheets with questions like “does the project needs information from the DW?” • Only few organizations track the real usage of specific requests (after went to production) Pini Cohen’s work Copyright 2009©STKI 64 Do not remove source or attribution from any graphic or portion of graphic
    • DEV Local Trends - SOA Local Trends • Most users have EAI tools. Some SOA tools. • Run Time SOA governance (mainly monitoring) is an issue to many users • Dev. SOA governance tools are considered as part of general SOA adoption • What stops SOA are related organizations issues – development roles are different – the architect is in the center • Sometimes the EAISOA team creating bottleneck for the projects • STKI Round Table: What are the optimal technology and processes that enable code and interfacesservices reuse? At 7.6.09 Pini Cohen’s work Copyright 2009©STKI 65 Do not remove source or attribution from any graphic or portion of graphic
    • DEV Local Trends - Agile Local Trends • Many organizations did not try “agile software development” formally • Many organization have tight relationship with their users – try to deliver in short release cycles, however official project design is done • “Agile Sparks” offers training and accompanying scrum processes mainly to ISV’s. The “end user” is the marketing manager • Some nice first steps for Agile in Israeli enterprise (STKI Round Table) – More details at http://www.scribd.com/doc/12901045/Agile-Round-Table Pini Cohen’s work Copyright 2009©STKI 66 Do not remove source or attribution from any graphic or portion of graphic
    • DEV The PMO-Development gap? Local Trends • What is PMO? IT Plan Development – Demand Management – Budget and Resource Management – Post implementation audits – Managing largestrategiccross LOB projects – • What about PMO and Dev methodologiestechnologies ? SOA – Reuse – Agile – TDD – Pini Cohen’s work Copyright 2009©STKI 67 Do not remove source or attribution from any graphic or portion of graphic
    • DEV EAISOA Support Ratios Local Trends • EAI SOA variations are very big: From static (old) messaging interface (MQ) to new and changing “SOA” service – How “thick” is the interface: 20 times a day to 20,000 a minute – How involved are the applications programmers ? – How static are the interfaces? How many new interfaces? – Does “one user” for web service is valid “Services count”? – • EAISOA typical Support Ratios : from 10 interfacesservices per FTE to 300 interfacesservicesweb services per FTE . Median is 40 interfaces. • This demonstrates the large variety between organization with their perspective to EAISOAIntegration Source: STKI Pini Cohen’s work Copyright 2009©STKI 68 Do not remove source or attribution from any graphic or portion of graphic
    • DEV STKI recommendation Local Trends • Can I define ServiceStandards for Development Middleware ? • STKI Round Table: What are the optimal technology and processes that enable code and interfacesservices reuse? At 7.6.09 Pini Cohen’s work Copyright 2009©STKI 69 Do not remove source or attribution from any graphic or portion of graphic
    • STKI IT Model Enterprise System Management Pini Cohen’s work Copyright 2009©STKI 70 Do not remove source or attribution from any graphic or portion of graphic
    • Technologies Maturity Model ESM 2009 – Enterprises System Management Trends Business Value Investment to make money Cut costs, End User IT Project Increase Experience RBA Pure Application productivity Monitoring Business Project CMDB with System Commodity IT closed loop CMDB – BSM Management Services Basic – change Automatic management discovery Investment for regulations Using Implementing Looking 71 Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
    • ESM Definition of the Mgmt Segments Trends Technologies used to understand and manage what resources an System & organization has as well as how, when, and who alters it all Config Mgmt Covers all aspects of software, hardware, and licenses/contracts Technologies used to control how an organization delivers and manages IT Service services supplied to the business Management Act as the primary communication point between IT and the rest of the organization Technologies focused on observing and ensuring the health and availability Performance of infrastructure & Monitoring Used to understand the current state of all hardware, software, and business services Technologies used to automate day to day operational tasks Operations Used to assist IT staff in automation of routine tasks Automation ESM - Service Desk – Asset – System (configuration) – Security events Pini Cohen’s work Copyright 2009©STKI 72 Do not remove source or attribution from any graphic or portion of graphic
    • ESM CMDB automatic discovery Trends Learn how their CIs are configured (& changing over time) Automatically tracks Configuration Auditing changes on all CIs & – Tracks changes in attribute values over time… applications – Depicts that information on the map – Depicts that information Application thru reports 73 Pini Cohen’s work Copyright 2009©STKI Source: IBM 73 Do not remove source or attribution from any graphic or portion of graphic
    • ESM CMDB is improving configuration management Trends Comparing two instances of an Apache Web Server to the golden master Compliance Values in red and blue are – Compare configuration to policy violations “reference master” – Compare to your standard policy 74 Pini Cohen’s work Copyright 2009©STKI 74 Source: IBM Do not remove source or attribution from any graphic or portion of graphic
    • ESM Local Trends – change management Local Trends • One week ago we have switched off backup communication line but found out that it was used by application in productionquot; • quot;Expect the unknown results when installing new patchquot; • Number of changes in large bank (MF environment) 80K a year! • Above 50% of problems are related to changes Pini Cohen’s work Copyright 2009©STKI 75 Do not remove source or attribution from any graphic or portion of graphic
    • ESM Local trends Local Trends • Who is the ESM “owner” ? Different approaches: • “High Touch” ESM team: – The different system teams (Win, Unix, Network, PC) install the agents but with strict instructions from the ESM team – Single console maintained by the ESM team • The ESM team is in the “background” – The different teams have their own management consoles (example – Win- MOM, Unix- BMC, Network – NMM, PC – Aternity) – Manger of managers console is updated by the ESM team Pini Cohen’s work Copyright 2009©STKI 76 Do not remove source or attribution from any graphic or portion of graphic
    • ESM (Enterprise System ESM Local Management) Ratios Trends • ESM Ratios are very different from companies implementing ESM solutions since the level of implementation, internal processes , tools and automation is very different. • The KPI itself –” per Servers “– is not ideal as well since it doe not give indication to Routers, Storage devices, etc. • From 110 Servers monitored by 1 FTE to 500 Servers monitored by 1 FTE. .Median is 300 Servers • Increase of about 20% from last years data • Data point in the STKI survey 1 FTE per 1000 server. STKI comment “close the project!” Source: STKI Pini Cohen’s work Copyright 2009©STKI 77 Do not remove source or attribution from any graphic or portion of graphic
    • ESM STKI recommendation Local Trends • Can I define ServiceStandards for System Management Monitoring? Pini Cohen’s work Copyright 2009©STKI 78 Do not remove source or attribution from any graphic or portion of graphic
    • STKI IT Model DBMS Pini Cohen’s work Copyright 2009©STKI 79 Do not remove source or attribution from any graphic or portion of graphic
    • DBMS The evolution of distributed architecture Trends Scale up by working with layers, Try not to bother the database as much as possible! U G U Bottleneck's… U I B SCALE L U G D U DB A I L U B L G U U I U SCALE http://download.microsoft.com/download/A/2/0/A20CB03B- Pini Cohen’s work Copyright 2009©STKI 80 7F99-4A16-9652-9A2DAC44986F/ARC301.ppt Do not remove source or attribution from any graphic or portion of graphic
    • What is Velocity ? DBMS Trends An explicit, distributed, in-memory application cache for all kinds of data (CLR objects, rows, XML, Binary data etc.) Fuse quot;memoryquot; across machines into a unified cache Clients can be spread across machines or processes Clients Access the Cache as if it was a large Unified Cache View single cache Cache Layer distributes data across the various cache nodes http://download.microsoft.com/download/A/2/0/A20CB Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic 03B-7F99-4A16-9652-9A2DAC44986F/ARC301.ppt
    • DBMS Semantic Technology Trends Semantic technology as a software technology allows the meaning of information to be known and processed at execution time. For a semantic technology there must be a knowledge model of some part of the world that is used by one or more applications at execution time Source: Vagan Terziyan 82 Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
    • SPARQL Query: Access DBMS Trends Multiple Sources PREFIX dc: <http://purl.org/dc/elements/1.1/> PREFIX ldap: <http://ldap.hp.com/people#> PREFIX foaf: SELECT ?name ?name2 { ?doc dc:title ?title . FILTER regex(?title, “SPARQL”) . ?doc dc:creator ?reseacher . ?researcher ldap:email ?email . ?researcher ldap:name ?name } “Find the name and email addresses of authors of a paper” • Query tech reports first, then go to LDAP for more information. • Other examples: • schedule of conference to Outlook calendar. •Copy list of people to Outlook contacts •Copy Pini Cohen’s work Copyright 2009©STKI 83 Source: HP STKI modification Do not remove source or attribution from any graphic or portion of graphic
    • DBPedia DBMS Trends . Extracting Structured Information from Wikipedia 84 http://ids.snu.ac.kr/w/images/3/3c/SC14.p Pini Cohen’s work Copyright 2009©STKI pt dbpedia STKI modifications Do not remove source or attribution from any graphic or portion of graphic
    • DBMS SPARQL Query Trends PREFIX skos: <http://www.w3.org/2004/02/skos/co re#> SELECT ?presName WHERE { ?presName skos:subject <http://dbpedia.org/resource/Categor y:Presidents_of_the_United_States>. } From http://dbpedia.org/sparql Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
    • Increase efficiency: Knowledge Pack DBMS examples Trends When (identification): Ø (1) SQL requests run full scan and not through an index (2) SQL requests scan more then 100 daily partitions on selected large tables,or (3) SQL requests do not include a restricting date condition, or (4) DML/DDL/DCL commands issued by unauthorized user Then (one or more from these actions): Ø (1) Apply a rewrite/adding an Oracle hint (2) block and return a message to the user, to run after hours (3) automatically switch to run on replication 86 86 Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
    • Increase efficiency: MoreVRP DBMS Trends (Virtual Resource Partitioning) • Define computing resources (CPU, I/O) for specific transactions In real-time, based on the business needs and Qos requested. • Improve the performance of your current hardware and software in 20-40%quot; Pini Cohen’s work Copyright 2009©STKI 87 Do not remove source or attribution from any graphic or portion of graphic
    • Increase efficiency: Exadata – A New DBMS Architecture Trends • Exadata Ships Less Data Through Pipes – Query processing is moved into storage to dramatically reduce data sent to servers while offloading server CPUs • Exadata has More Pipes – Modular storage “cell” building blocks organized into Massively Parallel Grid – Bandwidth scales with capacity • Exadata has Bigger Pipes Exadata Moves a Lot – InfiniBand interconnect transfers data 5x Less Data a Lot Faster faster than Fibre Channel Pini Cohen’s work Copyright 2009©STKI 88 Do not remove source or attribution from any graphic or portion of graphic
    • Increase efficiency: SQL Server® Fast Track Data Warehouse • New Data Warehouse reference architectures • Based on SQL Server 2008 + optimized commodity hardware from HP and Dell • Advantages: vAccelerated time to solution vReduced risk – pre-tested; application of best practices; optimized hardware vScale predictably to 30 TB without extensive tuning vLow TCO/performance through commodity hardware 89 Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
    • Other companies for increased DBMS Trends performance utilization • EdenBase -In the context of “Pini Cohen“ in stead of 0547- 000023 (10,000 times) write XX http://www.edenbase.com/Edenbase_CompactDB_Whitepaper.pdf Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
    • DBMS DBMS Support Ratios Local Trends • DBMS support ratios metrics are not trivial: – Per DBMS but sometimes there are several DBMS single application or one DBMS for several applications – Huge variety. In the same organization: • 20 application per FTE for MSSQL (small applications) • 1.5 applications per FTE for Oracle (core business) – Applications DBMS vs. Infrastructure DBMS – Sometimes part of the job is done internally and some by the vendor (application producer) • Infrastructure DBA Support Ratios (all copies of application, Open) : from 3 applications per DBA FTE to 50 applications per DBA FTE. • Median is 10 applications per DBA FTE Source: STKI Pini Cohen’s work Copyright 2009©STKI 91 Do not remove source or attribution from any graphic or portion of graphic
    • DBMS STKI recommendation Local Trends • Can I define ServiceStandards for DBMS ? Pini Cohen’s work Copyright 2009©STKI 92 Do not remove source or attribution from any graphic or portion of graphic
    • STKI IT Model Servers Pini Cohen’s work Copyright 2009©STKI 93 Do not remove source or attribution from any graphic or portion of graphic
    • Technologies Maturity Model Server Local 2009 - Servers Trends Business Value Investment to make money Server Cut costs, Increase Server UnixMF IT Project productivity Virtualization Legacy Cloud Pure for Prod consolidation Servers Business Project Linux Win 2008 Commodity IT Servers Services Server Investment for regulations Using Implementing Looking Mature technologies. Too many servers. 94 Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
    • Server Open Virtual Machine Format (OVF) Trends A multi-vendor format VM 1 VM 2 VM 3 ... License Properties import http://lycos.dropcode.net/VMware/Documentations/vmworld2008/ TA10.ppt Pini Cohen’s work Copyright 2009©STKI 95 Do not remove source or attribution from any graphic or portion of graphic
    • Server Trends VMware vCloud: Extended DataCenter Corporate or Public Cloud DataCenter Based Service Virtual API Remote Monitoring of Center VM based applications Policies Move with VM based V-Motion application Simplified migration of VM based application Current Underway http://www.irislink.com/Partners/irislink2009/PP T/IRISLink2009_MO_Danny%20Roefflaer.ppt 96 Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
    • Server Transparency in the Eye of the Beholder Trends …but its difficult to correlate network and storage back to virtual machines http://communities.vmware.com/servlet/JiveServlet/previewBody/9523-102-1-6774/Nexus-1000V-VMware- UG.ppt;jsessionid=880F4798E7D5D028FE6A3F9EF9111439 97 Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
    • Cisco Virtual Network Link – VN-Link Server Virtualizing the Network Domain Trends Problems: VMotion • VMotion may move VMs across physical ports—policy must follow • Impossible to view or apply policy to locally switched traffic • Cannot correlate traffic on physical links—from multiple VMs VLAN 101 VN-Link: •Extends network to the VM •Consistent services •Coordinated, coherent management http://communities.vmware.com/servlet/JiveServlet/previewBody/9523-102-1-6774/Nexus-1000V-VMware- UG.ppt;jsessionid=880F4798E7D5D028FE6A3F9EF9111439 Pini Cohen’s work Copyright 2009©STKI 98 Do not remove source or attribution from any graphic or portion of graphic
    • Server Windows Server Datacenter Trends Virtual Sessions Per License Unlimited .. 32 16 8 4 1 Host OS Included Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
    • Server What’s Next For Xeon-EP? NEHALEM Trends NEHALEM Up to 25.6 Gb/sec bandwidth per link Key Technologies Nehalem Nehalem • New 45nm Intel® Microarchitecture QPI I/O • New Intel® QuickPath Interconnect Hub • Integrated Memory Controller PCI DMI • Next Generation Memory (DDR3) Express* Functional system Gen 1, 2 ICH • PCI Express Gen 2 demonstrated Sept 2007 IDF IT Benefits Extending Today’s Leadership • More application performance • Improved energy efficiency Launch Q1’09 • End to end HW assist for Virtualization Volume Ramp 1H’09 • Stable IT image https://www.im- sc.com/scevents/IBM/IBM%20Partner%20Day%20Documen ts/Intel%20Update%20for%20Ingram%20BP%20110608.ppt Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
    • Server Trends Technology Investment Areas - 2010 Web Virtualization Management Hyper-V™ Power Management IIS 7.5 Live Migration PowerShell 2.0 .NET Support on Server Core Cluster Shared Volumes AD Administrative Center Integrated IIS Extensions Remote Desktop Services New Best Practices Analyzers Configuration Tracing Solid Foundation for Enterprise Workloads Scalability and Reliability Better Together with Windows 7 DirectAccess 64+ Logical Processor (LP) Support BranchCache™ Componentization Enhanced Group Policies DHCP Failover BitLocker on Removable Drives DNSSEC RemoteApp & Desktop Connections 64-bit only Server release Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
    • Server RHEV - HYPERVISOR Trends Scalability Host: 96 cores, 1 TB RAM Guest: 16vCPU, 64 GB RAM Industry Standards Trusted RHEL kernel + KVM High performance VirtIO drivers Libvirt management interface Small footprint – easy to install and manage Boot via PXE Run from flash drive Install on local media Advanced Features Memory Page sharing SELinux for high security and isolation Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
    • Server Automation is key enabler Trends Pini Cohen’s work Copyright 2009©STKI 103 Do not remove source or attribution from any graphic or portion of graphic
    • Server market is down – how low Server Local can we get? Trends 4Recent data shows that the Israeli server market in 2009 is about 40% lower than last year 4Will this continue?! 4Who will be caught in the fire?! Your Text here Your Text here 104 Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
    • Server Local Trends – Server Virtualization Local Trends • Most servers sold installed within the enterprise IT organizations are virtual servers • Users might install application in Virtualized environment even without ISV permission! • Percent of Virtualized Windows servers is between 5% and 40% (some extreme cases more). All clients want to increase this ratio. Pini Cohen’s work Copyright 2009©STKI 105 Do not remove source or attribution from any graphic or portion of graphic
    • Server Local Trends -Server Virtualization Local Trends • Server virtualization and Outsourcing – server provisioning in virtualized environment – 2 hours before it was 10 hours • Issues with virtualization: Backup – agents, copy of vmdk’s, vcb – vmware consolidated backup – DRPHA is in the LUN level (many vm guests) not for particular guest – Network virtualization – Cloud offerings – • Microsoft is investing a lot in Server Virtualization however the integrators do not get revenues from hyperV projects and this makes things a bit difficult for Microsoft Pini Cohen’s work Copyright 2009©STKI 106 Do not remove source or attribution from any graphic or portion of graphic
    • IT organization - What is Server Local Infrastructure? Trends Networks, Voice • Storage , Backup, DRP • System – Legacy, Windows, Unix, Linux • Data Center operations and facilities • PC – preparing the images, first level support • (remote control) , second level support • DBMS support – DBA’s • Integration – SOA - MQ • System Management – configuration the ESM tools Pini Cohen’s work Copyright 2009©STKI 107 Do not remove source or attribution from any graphic or portion of graphic
    • Server Org. Chart A Local Trends Infra Windows Operations, Servers Telephony Unix Storage Datacenter , and PC + Service desk storage Pini Cohen’s work Copyright 2009©STKI 108 Do not remove source or attribution from any graphic or portion of graphic
    • Server Org. Chart B Local Trends ESM Service desk (engineering) Infra Datacenter System , dba security Network operations storage sap and PC basis, integration Pini Cohen’s work Copyright 2009©STKI 109 Do not remove source or attribution from any graphic or portion of graphic
    • Server Org. Chart C Local Trends Infra DBA System Web legacy open Infrastructure Networking Your Text here Your Text here Operations PC and Datacenter Server Network HW Service Desk Operations (open) HW 110 Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
    • Server Org. Chart D Local Trends Infra Service Desk Your Text here Your Text here System Networking System Datacenter and Legacy PC Security SAP Basis DBA cellular video division operations conference Storage 111 Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
    • Server Org. Chart E Local Trends Infra System: Legacy, Operations: Service Security, Branches Unix, MSFT, DBA, pc second desk –first Networking Storage, manager level level of changes 3rd level ESM support support support including datacenter Pini Cohen’s work Copyright 2009©STKI 112 Do not remove source or attribution from any graphic or portion of graphic
    • Server Org. Chart F Local Trends Operations: QA, Service desk, datacenter operations Infra DBMS Network, desktop + 2nd Windows servers Legacy Unix general level, datacenter facilities, including backup , Storage ESM, service drp security desk (application) drp Pini Cohen’s work Copyright 2009©STKI 113 Do not remove source or attribution from any graphic or portion of graphic
    • What is good Infrastructure Server Local organization? Trends • Possible Alarms for organization issues: – System is using ESM product X. Service Desk uses Y for monitoring the same infrastructure … – There are several different change management processes within the organization – “I know storage product X is more appropriate but I should purchase Y because it will upset one storage team while the other storage team will be happy” Pini Cohen’s work Copyright 2009©STKI 114 Do not remove source or attribution from any graphic or portion of graphic
    • What is good Infrastructure Server Local organization? Trends • STKI recommendations: – Focus on Infrastructure Services – Infrastructure services should match (as much as possible) the org. structure. – Not so politically correct recommendation – Now is the time for organization changes Pini Cohen’s work Copyright 2009©STKI 115 Do not remove source or attribution from any graphic or portion of graphic
    • Server Server Ratios - Windows Local Trends • Number of Windows Servers (logical ) per System member – In Israel from 20 per FTE in rather small but geographically distributed organization to 200 per FTE in large well managed organization. Median is 100 Windows Servers (logically) per FTE – Change from last year – about 10% increase • Organizations with 100% identical servers in branches can get ratios of 1:500 servers per FTE • The SBC system staff is part of the system or PC count?! Source: STKI Pini Cohen’s work Copyright 2009©STKI 116 Do not remove source or attribution from any graphic or portion of graphic
    • Server Server Ratios - Windows Local Trends • Windows Server growth is huge • Many clients claimed they are understaffed – not able to perform the patches on time, capacity planning, consolidation project is too slow, keeping track of all changes, etc. • STKI observation – Virtualization has potential of savings but must start with adequate resources (staff). Source: STKI Pini Cohen’s work Copyright 2009©STKI 117 Do not remove source or attribution from any graphic or portion of graphic
    • Server Server Ratios –Unix Linux Local Trends • Number of Unix servers (OS) per System member in Israel is from 6 servers per FTE (rather small, geographically distributed organization) to 80 servers per FTE in large homogeny Telco organization . Median is 27 servers per FTE • Roughly same ratios as last year’s data • Unix is rather stable declining . Many clients are migrating to Linux with the same staff • Good metric for Unix is hard to find: – Per CPU (but there are machines with many virtual OS on each CPU) – Per OS (but there are sometimes huge machines with 1 OS) – Per physical server Source: STKI Pini Cohen’s work Copyright 2009©STKI 118 Do not remove source or attribution from any graphic or portion of graphic
    • Market Status and Server Local Recommendations Trends • Users recommended the following server integrators/support : •HP TEAMMalam • IBM • EMET WE • PenguinIT • Pini Cohen’s work Copyright 2009©STKI 119 Do not remove source or attribution from any graphic or portion of graphic
    • Server STKI recommendation Local Trends • Can I define ServiceStandards for Platforms- Servers? Pini Cohen’s work Copyright 2009©STKI 120 Do not remove source or attribution from any graphic or portion of graphic
    • STKI IT Model Desktops Pini Cohen’s work Copyright 2009©STKI 121 Do not remove source or attribution from any graphic or portion of graphic
    • Technologies Maturity Model PC 2009 – End Point Devices Trends Business Value Investment Desktop as Mobile to make money a Service Devices MAC for the Cut costs, Business Traditional IT Project Increase VDI SBC for niche Pure Application productivity Business environment virtualization Project Office Commodity IT Vista 2007 Windows 7 Services Software Appliances Investment for regulations Using Implementing Looking 122 Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
    • General Purpose computation on PC the GPU (graphics processing unit) Trends – Started in computer graphics community – Mapping computation problems to graphics rendering pipeline Courtesy Jens Krueger and Aaron Lefohn Pini Cohen’s work Copyright 2009©STKI 123 Do not remove source or attribution from any graphic or portion of graphic Source : http://www.na-mic.org/Wiki/images/5/5c/Hpc-g80-cuda.ppt stki modifications
    • PC Why GPU for computing? Trends • Inexpensive supercomputer – Two NVIDIA Tesla D870 : 1 TFLOPS • GPU hardware performance increases faster than CPU – Trend : simple, scalable architecture, interaction of clock speed, cache, memory (bandwidth) GFLOPS G80GL = Quadro FX 5600 G80 = GeForce 8800 GTX G71 = GeForce 7900 GTX G70 = GeForce 7800 GTX NV40 = GeForce 6800 Ultra NV35 = GeForce FX 5950 Ultra NV30 = GeForce FX 5800 Courtesy NVIDIA Pini Cohen’s work Copyright 2009©STKI 124 Do not remove source or attribution from any graphic or portion of graphic Source : http://www.na-mic.org/Wiki/images/5/5c/Hpc-g80-cuda.ppt stki modifications
    • General Purpose computation on the PC GPU (graphics processing unit) Trends • Substantial enhancements in data manipulation and presentation • Standard PCs will greatly expand the types and amount of processing available to the individual user. • It will take some time for SW to catch up with the new HW, but once it does we can expect a substantial increase in the personal productivity and data manipulation and presentation capabilities of the average PC user • Both Thick and Thin Clients will be Thick in CPU power! Source: www.jgoldassociates.com stki modifications Pini Cohen’s work Copyright 2009©STKI 125 Do not remove source or attribution from any graphic or portion of graphic
    • PC I’m hungry! Can I get an Apple? Trends Data from : http://arstechnica.com/a pple/news/2009/02/mac -market-share.ars Pini Cohen’s work Copyright 2009©STKI 126 Do not remove source or attribution from any graphic or portion of graphic
    • PC Netbooks Trends Potential users will include both first-time buyers seeking a low-cost • introductory PC as well as experienced users seeking a low-cost second PC for themselves: Communication such as E-mail, VoIP, Video Phone, etc • Internet access • Content consumption such as music & movie playback • Content management such as music & movie download, digital photo management, file & • content search, etc CHILDREN TEACHERS • Buyer • Buyer • Parents/School • School • Usage • Usage • Internet access • Internet access • E-Mail • Content consumption & management Content consumption & management • FIRST TIME USERS SECONDARY PC & LIGHT PC USER • Buyer • Buyer • User • User • Usage • Usage • PC Familiarisation • Internet access • Internet Access • Document viewing • E-Mail, Entertainment • Entertainment Pini Cohen’s work Copyright 2009©STKI Source: http://www.bms.ie/toshiba/NB100%20Netbook%20Briefing.ppt stki modifications Do not remove source or attribution from any graphic or portion of graphic
    • PC Windows 7: Core Technology Trends • Vista Kernel = Better Compatibility • Focus on reliability and performance – Less memory footprint – Greatly improved performance – Less power consumption = “Greener” OS and longer battery life Fundamentals http://stlouisdayofdotnet.com/FlashDriveContents%5COverview %20of%20PDC/PDC%20Overview%20- %20Kevin%20Grossnicklaus.ppt Pini Cohen’s work Copyright 2009©STKI 128 Do not remove source or attribution from any graphic or portion of graphic
    • PC Why software can be painful Trends • Assembly required! • User has to acquire all of the required components of one of the “supported” stacks • User has to install, configure and maintain everything • Manually intensive process • Error prone • Difficult for solution provider to replicate and support • Fault tolerance (HA/DR) not always there, implemented in inconsistent fashion (requiring run books for each process), and/or an expensive add-on Actual Solution Database Software Drivers OS Patches Operating System http://marketopsrepo.vmware.com/usergroup/preso /Virtual.Appliances.Overview.v3.ppt Pini Cohen’s work Copyright 2009©STKI 129 Do not remove source or attribution from any graphic or portion of graphic
    • PC What is a virtual appliance? Trends • Pre-installed and preconfigured application packaged along with an OS in a virtual machine • Virtual appliances represent an evolutionary step in the distribution of software solutions • Updates (application – OS – other) is handballed by the ISV! http://marketopsrepo.vmware.com/usergroup/preso/Virtual.Applia nces.Overview.v3.ppt STKI modifications Pini Cohen’s work Copyright 2009©STKI 130 Do not remove source or attribution from any graphic or portion of graphic
    • Next Generation Laptops: PC Virtualization “Built-in” Trends Will this lead to BYOC – Bring Your Own Computer? personal corporate desktop image Hypervisor from Citrix/Intel Intel Processors Source: Citrix STKI modifications Pini Cohen’s work Copyright 2009©STKI 131 Do not remove source or attribution from any graphic or portion of graphic
    • PC Solid State Drives (SSD) for laptops Trends Pini Cohen’s work Copyright 2009©STKI 132 Do not remove source or attribution from any graphic or portion of graphic
    • PC Desktop vs. Laptops? Trends http://www.geekwithlaptop.com/notebook-laptop-sales- overtake-desktops-for-first-time/ Pini Cohen’s work Copyright 2009©STKI 133 Do not remove source or attribution from any graphic or portion of graphic
    • PC Deployment Options (and mix of PC Trends these options) PC Deployment Server Based Application Traditional Blade PC Computing Streaming Deployment Client Server Technology Technology Citrix, Thin Client no Thin OS – OLD , WinXPE Terminal VDI OS WinCE, Linux PC Server, Jetro Pini Cohen’s work Copyright 2009©STKI 134 Do not remove source or attribution from any graphic or portion of graphic
    • PC Trends The ClearCube Solution – PC Blades Source: Pini Cohen’s work Copyright 2009©STKI http://www.ehcca.com/presentations/HIPAA9/3_06.ppt 135 Do not remove source or attribution from any graphic or portion of graphic
    • PC Thin Clients Trends According to a recent tracker study on the Asia/Pacific excluding Japan (APEJ) thin client market, total sales of thin clients in 1H 2007 reached 282,667 units, representing an increase of 37.3% Across the various verticals, the predominant role of thin clients across the region has shifted away from government/education segment to financial services … Source: http://www.dc.uba.ar/events/eci/2008/courses/n2/Virtualization- Future.ppt STKI modifications Pini Cohen’s work Copyright 2009©STKI 136 Do not remove source or attribution from any graphic or portion of graphic
    • PC VDI – Virtual Desktop Infrastructure Trends Streaming • PC Virtualization will ease the burden of new PC-HW assimilation by the organization –the PC HW layer is virtualized = standard! Source: Citrix STKI modifications Pini Cohen’s work Copyright 2009©STKI 137 Do not remove source or attribution from any graphic or portion of graphic
    • VDI – Virtual Desktop Infrastructure - PC Trends who is doing the rendering?! Guest Guest Not using the “real HW” Host ` The Host – “real HW” but for many users Thin Client/Desktop Windows/Linux based The client SPICE is an adaptive remote rendering solution Utilizes GPU capabilities of the server and/or client Offloads graphics processing/rendering to client Source : Redhat stki modifications Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
    • Local trends –PC PC Local Trends • For XP users (most of enterprises) used PC’s – Pentium 4 , 2G RAM, CD, Speakers, warranty for 3 years at about 700 NIS is an option! • Some users are still buying “IBM Laptops” and not Lenovo Pini Cohen’s work Copyright 2009©STKI 139 Do not remove source or attribution from any graphic or portion of graphic
    • PC Local Local Trends- SBC Trends • SBC and thin clients are mainly used in segments • Some organizations put mandatory for every new application – SBC compatible • ROI example for SBC project – in a call center environment , login in the morning took 15 minutes (“boot storm”). In SBC the session is on instantly. • Less support is needed and uptime has increased - sometimes dramatically up to 10 time less incidents! Pini Cohen’s work Copyright 2009©STKI 140 Do not remove source or attribution from any graphic or portion of graphic
    • PC Local Local Trends – VDI Trends • Users are looking carefully at VDI – new form of SBC – Not all application are compatible to traditional SBC – Smaller shock for the end user – still have the same environment • VDI is maturing – Scalability compared to traditional SBC – SW distribution – Storage needed • Users look mainly at VMWARE and CITRIX. Also Microsoft and Sun Microsystems Pini Cohen’s work Copyright 2009©STKI 141 Do not remove source or attribution from any graphic or portion of graphic
    • PC Local Local Trends – Vista and Office 2007 Trends • Users that migrate to Vista are happy – stability, security, GREEN, etc. • Many XP users will skip Vista and go to Windows 7 • Office 2007 is deployed gradually. Stages are: – Application compatibility and image preparation (around 50K NIS) – Training and then 0.5 days tight support (1400 NIS at clients location per day) Pini Cohen’s work Copyright 2009©STKI 142 Do not remove source or attribution from any graphic or portion of graphic
    • PC Support Ratios and TCO PC Local Trends • PC First Level Support Ratios: from 120 users per Help Desk FTE (rather autonomic organization) to 1400 users per Help Desk FTE in centralized (from image point of view) organization. Median is 360 users per Help Desk FTE • PC second level support ratios: from 175 users per PC technician to 2000 users per PC technician. Median is 400 users per PC technician • System PC team (building the image, third level support for system PC problems) ratios: from 350 PC’s per system PC FTE, to 4000 PC’s per system PC FTE (very stable organization), Median is 1600 PC’s per FTE Source: STKI Pini Cohen’s work Copyright 2009©STKI 143 Do not remove source or attribution from any graphic or portion of graphic
    • PC Local STKI recommendation Trends • Can I define ServiceStandards for End Point Devices – PC’s , Laptops, etc.? • STKI Round Table: VDI, Traditional SBC, Application Virtualizations at 20.5.09 Pini Cohen’s work Copyright 2009©STKI 144 Do not remove source or attribution from any graphic or portion of graphic
    • STKI IT Model Storage Pini Cohen’s work Copyright 2009©STKI 145 Do not remove source or attribution from any graphic or portion of graphic
    • Technologies Maturity Model Storage 2009 - Storage Trends Business Value Investment to make money CDP Sophisticated Cut costs, snaps for creating Dedup environments Green Increase for Storage productivity Storage Backup Virtualization Thin FC over Commodity IT Provisioning NAS and Ethernet Services SAN Flash Cloud Drives Storage Investment Email for regulations Archiving Using Implementing Looking Too many “needed technologies”. Not enough people+ huge storage growth 146 Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
    • Storage Fibre Channel over Ethernet (FCoE) Trends • Leverages Ethernet enhancements to carry Fibrer Channel traffic over Ethernet • Maps entire FC frame (inclusive of SOF/EOF) onto Ethernet CRC SOF EOF FC Frame Ethernet Ethernet FCoE Ethernet FCS Payload Header Driven by INCITS T11-BB-5 with broad industry support http://www.emulex-emc.com/downloads/Emulex-EMC- 147 LP21000_Product_Presentation.ppt Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
    • Storage Ethernet vs. Infiniband vs. FC ?! Trends Ethernet's Relentless March 100000 10000 1000 MB/Sec 100 pNFS 10 iWarp FCoE? iSCSI FCIP 1 0.1 1990 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2012 2011 Time SCSI/FCP Infiniband ATM FDDI Ethernet NETAPP - 148 http://www.partnersummit.com.au/2008/documents/ppts/Technology% Pini Cohen’s work Copyright 2009©STKI 148 148 20Directions%20&%20Trends Do not remove source or attribution from any graphic or portion of graphic
    • Storage SFP+ Trends Source : GlassHouse Pini Cohen’s work Copyright 2009©STKI 149 Do not remove source or attribution from any graphic or portion of graphic
    • Storage FAS Deduplication in Action Trends presentation.ppt presentation.ppt 20 x 4K blocks Identical file 20 x 4K blocks = Identical blocks Data Written to Disk: With FAS dedupe: 38 blocks No FAS Dedupe: 75 blocks presentation.ppt job-cv.doc http://www.netappusergroup.com/Presentations/2008November/Dedupe%20on%20Filers.ppt Different file 10 x 4K blocks Edited, 25 x 4K blocks Pini Cohen’s work Copyright 2009©STKI 150 Do not remove source or attribution from any graphic or portion of graphic
    • Storage Dedup for Backup environments Trends Easy integration with existing environment Backup and Nearline Applications Data Domain DD690 Appliance CIFS, NFS, NDMP, OpenStorage Replication Ethernet FC = VTL 2U 2 - 6 ports RAID-6 500 GB SATA drives 5.4 to 35.2TB with shelves File system NVRAM N+1 fan Gateway to: 3PAR, EMC, Fujitsu, HDS, HP, IBM, NetApp, Nexsan, Pillar, Sun, Xiotech 151 Pini Cohen’s work Copyright 2009©STKI 151 Do not remove source or attribution from any graphic or portion of graphic
    • Storage Dedup for production storage?! Trends • Deduplication is NOT performed in real time • ONTAP process performs deduplication – Only one deduplication process can run on a flexible volume at a time – Up to eight deduplication processes can run concurrently on a controller http://www.netappusergroup.com/P resentations/2008November/Dedu Pini Cohen’s work Copyright 2009©STKI 152 pe%20on%20Filers.ppt Do not remove source or attribution from any graphic or portion of graphic
    • Storage Dedupe and VMware Trends • VMware O/S VMDKs dedupe extremely well – Maximum savings can be achieved by keeping these in the same volume – 80+% space savings possible (suitable VMDKs) http://www.netappusergroup.com/Prese ntations/2008November/Dedupe%20on Pini Cohen’s work Copyright 2009©STKI 153 Do not remove source or attribution from any graphic or portion of graphic %20Filers.ppt
    • Flash Solid State Drives for Tier “0” Storage Trends Requirements Unprecedented Application Performance Characteristics • 30x IOPS improvement • 10x faster response time 100% Read Miss Workload Response Time Millisecond • 38% less power per drive Flash Drives • No moving parts for high reliability 15K FC Drive • 73GB & 146GB Drives Flash Drive Source: EMC with STKI modification Workload - IOPs Pini Cohen’s work Copyright 2009©STKI 154 Do not remove source or attribution from any graphic or portion of graphic
    • Storage Power Savings Storage Trends Server tells Hitachi array to power up for transaction HDDs power up Transaction takes place Server tells Hitachi array to power down HDDs power down Power On RAID Group Power Down RAID Group Source: HDS STKI modifications Pini Cohen’s work Copyright 2009©STKI 155 Do not remove source or attribution from any graphic or portion of graphic
    • Blade Storage Solution : Common Storage Trends scenario D2D Backup Server Exchange VMware iSCSI Storage SQL VMware Snapshots Source: HP STKI modifications Pini Cohen’s work Copyright 2009©STKI 156 Do not remove source or attribution from any graphic or portion of graphic
    • Storage Blade Storage Solution Trends Shared storage, file serving & easy management in the enclosure − File/Print Serving ( Windows NAS) − Shared Application Storage (iSCSI SAN) − Integrated Data Protection (Snapshots, replication, Data Protector Express BU Software) D2D Backup AiO Server SB600c Exchange VMware SQL VMware Snapshot Tape backup Replicatio s n LAN/ WAN Source: HP STKI modifications Pini Cohen’s work Copyright 2009©STKI 157 Do not remove source or attribution from any graphic or portion of graphic
    • Storage Microsoft DPM Trends Disk-based Recovery Active Directory® Online Snapshots System State (up to 512) Up to Every 15 minutes DPM 2007 With Integrated Disk & Tape Tape-based Archive Windows XP Windows Server 2003 Offline Tape Windows Vista Windows Server 2008 file shares and directories DPM 2007 Continuous Data Protection for Windows Application and File Servers Rapid and Reliable Recovery from disk instead of tape Advanced Technology for enterprises of all sizes Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
    • Storage Storage Ratios Local Trends • Number of TB (Raw) per Storage Staff Member (including backup and DRP of storage): • In Israel from 10TB per FTE (in small organization with 7TB) to 330TB per FTE in large TelcoDefenceFinance organization. • Median is 1 FTE for 100TB raw (including backupdrp) • Jump in data from 50TB per FTE to 100TB per FTE • About 25% increased ratios from last years data (for the large organizations) • Issues in storage ratios: – Net vs. Gross. What is Net (with DRP, after Raids)? – Raid 1 vs. Raid 0 vs. Raid 5 (and other Raid types) – VTL storage – Backup operation is distributed Source: STKI Pini Cohen’s work Copyright 2009©STKI 159 Do not remove source or attribution from any graphic or portion of graphic
    • Storage Storage Ratios Local Trends • Storage is the area where many clients complained they are understaffed – not able to control the allocations, proactive maintenance , new technologies • Want to have better ratios? allocate each application highend storage x4 of what was asked…. • STKI predicts – IT failures caused by Storage Source: STKI Pini Cohen’s work Copyright 2009©STKI 160 Do not remove source or attribution from any graphic or portion of graphic
    • Storage Storage pricing data Local Trends • Storage prices for large highend storage deal (above 3M$) is about 4K$ per raw TB including SW, HW and warranty for 3 years (most drives fiber) • Storage prices for not so large (400K$) deals are around 3K$-4K$ SW, HW and warranty for 3 years • Example of good deal (about 20K$) for midrange 500G SATA box for about 1.75K$ per TB. Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
    • STKI recommendation • Can I define ServiceStandards for Storage, Backup, DRP ? • STKI Round Table : Storage technologies - VTL, Dedup, Thin Provisioning , CDP at 29.06.09 Pini Cohen’s work Copyright 2009©STKI 162 Do not remove source or attribution from any graphic or portion of graphic
    • ‫‪WIKIPEDIA‬‬ ‫‪STKI‬‬ ‫מתוך ויקיפדיה האנציקלופדיה החופשית‬ ‫חברת‬ ‫היא חברת ייעוץ בתחום מערכות מידע בישראל המפעילה צוות‬ ‫של אנליסטים לקוחות החברה כוללים בנקים חברות ביטוח‬ ‫משרדי ממשלה חברות היי טק ותעשייה חברות טלקום ועוד‬ ‫ד ר ג ימי חיים שוורצקוף ביצע את‬ ‫באמצע שנות ה‬ ‫המחקר הראשון מסוגו אודות שוק טכנולוגיית המידע בישראל‬ ‫המחקר הכה גלים בשוק הישראלי ונתן‬ ‫עבור חברת‬ ‫תמונת מצב קונקרטית בשוק שהיה עד אותה עת בלתי ממופה‬ ‫הקים את חברת‬ ‫ד ר שוורצקוף המשיך בחקר השוק ובשנת‬ ‫ששימשה כנציגות בישראל של חברת‬ ‫העולמית במסגרת החברה המשיך ד ר‬ ‫שוורצקוף לפרסם מחקרי שוק בתחום באופן קבוע וכן לספק‬ ‫נרכשה‬ ‫ייעוץ לחברות והארגונים המובילים בשוק בשנת‬ ‫העולמית על ידי חברת גרטנר וד ר שוורצקוף‬ ‫והאנליסטים המשיכו בפעילותם בישראל תחת השם‬ ‫‪Pini Cohen’s work Copyright 2009©STKI‬‬ ‫361‬ ‫‪Do not remove source or attribution from any graphic or portion of graphic‬‬
    • 164 Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
    • Announcements • This is not just another lunch! • During lunch you will get an SMS with two questions. Please answer (before desert..). Results will be shown in Jimmy’s presentation. Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic