A case study and presentation showing how our e-cigarette clients use the technology of mobile applications to increase business and increase average customer spend

1. Mobile AppsMobile Apps Electronic Cigarette IndustryElectronic Cigarette Industry

2. Case Study
‘Using the app has allowed us to be able to increase the
communication re offers and packages to our clients to
increase customer spend. We also gained new clients
based on happy customers sharing the app with their
friends – very useful in such a competitive industry. The
loyalty card has ensured we do not lose customers to
local competitors or online stores’
Mo – e-Smoke Online

3. Features Used
• Click To Call
• Share Facility
• Offers
• Loyalty Card
• Link to e-shop
Impact on Business
• Increased new custom
• Higher retention rate
• Increased spend per client
• Increased website traffic
• Return on Investment

4. Offers
• Send offers direct
to clients
• Clients can then
click to
purchase/visit
store or call to
enquire!

5. Loyalty Card
• Run your own unique
loyalty scheme
• Clients can use on
visiting your business
• Client never loses the
card as stored in
mobile
• Increase customer
retention and spend

6. Share
• Allow clients to be able to
share your app direct with
friends and family
• Allow clients to share via
text, social media and
email
• Generate an increase in
word of mouth
recommendations

7. Click To Call
• Eliminate the need
for clients to search
on Google –
therefore no
competitors!
• Client can connect
direct!

8. How it Works

9. Contact us now for more information on our Blue Chip Funding
See how these key names are subsidising up to 90% of the cost
Take advantage of the great offers and call now:
0800 5244621
And ask for your dedicated App Adviser

10. Contact us now for more information on our Blue Chip Funding
See how these key names are subsidising up to 90% of the cost
Take advantage of the great offers and call now:
0800 5244621
And ask for your dedicated App Adviser