11. 11
Semester Team Projects:
Innovative Service Systems of the Future
• 3-D printing as a Service
• Enhancing a Dining Experience
• Concierge Services for Two-Income Families
• Improving Grain Distribution in India
13. 13
Kwan
2011
In-depth
knowledge
of a specific
discipline
Complex Communications Across FieldsAcross industries
Across cultures
Across functions
Across disciplines
=
More experienced
More adaptive
More collaborative
Broaden
With
Global
Educational
program
Develop
New
Knowledge
With
Research
14. 14
Paul Harris, “Help Wanted: ‘T-Shaped’ Skills to meet 21st Century
Needs”, T&D, September 2009
15. 15
Kwan
2011
Using Design Thinking as the basis of Project-based Team Building