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Effective email marketing
01/06/2015 1
Ignore at your peril
What is emailmarketing?
01/06/2015 2
Reasons for using email marketing
01/06/2015 3
Karl Murray, ingage.ie
Golden rules when using email
• Make it relevant
• Don’t forget to engage
• Timely
• Deliver to specific groups or sub groups
01/06/2015 4
01/06/2015 5
What?
Of users use email daily
Compared with 57% of Facebook
users
Exact Target Channel Survey: 2012
Fact
91%
01/06/2015 6
What?
Of people made a purchase as a
result of a marketing message
via email.
Compared with 20% of Facebook
users
Exact Target Channel Survey: 2012
Fact
66%
01/06/2015 7
What?
41$ return on investment
DMA: 2011
http://www.magillreport.com/Email-Remains-ROI-King-Net-Marketing-Set-to-Overtake-DM/
Fact
1$Spent on email marketing
RoI comparison
01/06/2015 8
0
5
10
15
20
25
30
35
40
45
Telemarketing Direct
Marketing
Direct Mail Newspaper
Ads
Online
Marketing
e-mail
Marketing
6
12
16 17
24
41
Return on Investment
Return on Investment
E-zine application/platforms
01/06/2015 9
E-zine Do’s and Don’t s
• Always get
permission
• Always link back to
website
• Give ‘unsubscribe’
option
• Include postal
address & reply
email
• Don’t buy email lists
• Never share lists
• Be Content aware!
• Don’t spam
– Spam is in the eye of the
beholder
• No attachments
01/06/2015 10
Build your lists
• Signup on website
– Add “subscribe form”
– Offer a benefit
– Ask for the ‘must haves’
• Tradeshows, events,
• Sales calls
• Facebook sign ups to ezine
– E.g. MailChimp/FB integration
• Customers - Online / Offline
01/06/2015 11
Build your lists
• Quality NOT Quantity
• SEGMENT your list
– Gender, Age, Geography
– History
– Customer status
– Other
01/06/2015 12
http://ico.org.uk/for_the_public/topic_specific_guides/
marketing/texts
Content Content Content ...
01/06/2015 13
Content Content Content ...
• Personalise it with Merge fields
– ‘Hi Simon,’
• Avoid
– ‘Free’
– ‘Discount’
– ‘Offer’
• Don’t shout with Red
• DON’T SHOUT WITH CAPITALS
• Leave out over-punctuation!!!!!!!!!!!!!!!!
01/06/2015 14
When you’re in design mode...
01/06/2015 15
• Keep HTML Emails to 500-600 Pixels in width
• Always – ‘Click here’ to view it in your browser
• Don’t Depend on Images for message delivery
• Beware of special characters in your emails
• Test the end product on different email clients
• Never design and send as one big image
When you’re in design mode...
01/06/2015 16
• Eye-catching Subject Line
• Calls to Action
• Links back to website
Content Content Content ...
01/06/2015 17
http://www.pinterest.com/pin/219480181816146398/
Content Content Content ...
01/06/2015 18
http://www.pinterest.com/pin/219480181816146398/
Content Content Content ...
01/06/2015 19
http://www.pinterest.com/pin/219480181816146398/
Content Content Content ...
01/06/2015 20
http://www.pinterest.com/pin/219480181816146398/
Content Content Content ...
• When to deliver
– Tues/Wed 11 am
– Never Friday
• Except.....
• Analyse your data
01/06/2015 21

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Effective Email Marketing for your business

  • 1. Effective email marketing 01/06/2015 1 Ignore at your peril
  • 3. Reasons for using email marketing 01/06/2015 3 Karl Murray, ingage.ie
  • 4. Golden rules when using email • Make it relevant • Don’t forget to engage • Timely • Deliver to specific groups or sub groups 01/06/2015 4
  • 5. 01/06/2015 5 What? Of users use email daily Compared with 57% of Facebook users Exact Target Channel Survey: 2012 Fact 91%
  • 6. 01/06/2015 6 What? Of people made a purchase as a result of a marketing message via email. Compared with 20% of Facebook users Exact Target Channel Survey: 2012 Fact 66%
  • 7. 01/06/2015 7 What? 41$ return on investment DMA: 2011 http://www.magillreport.com/Email-Remains-ROI-King-Net-Marketing-Set-to-Overtake-DM/ Fact 1$Spent on email marketing
  • 8. RoI comparison 01/06/2015 8 0 5 10 15 20 25 30 35 40 45 Telemarketing Direct Marketing Direct Mail Newspaper Ads Online Marketing e-mail Marketing 6 12 16 17 24 41 Return on Investment Return on Investment
  • 10. E-zine Do’s and Don’t s • Always get permission • Always link back to website • Give ‘unsubscribe’ option • Include postal address & reply email • Don’t buy email lists • Never share lists • Be Content aware! • Don’t spam – Spam is in the eye of the beholder • No attachments 01/06/2015 10
  • 11. Build your lists • Signup on website – Add “subscribe form” – Offer a benefit – Ask for the ‘must haves’ • Tradeshows, events, • Sales calls • Facebook sign ups to ezine – E.g. MailChimp/FB integration • Customers - Online / Offline 01/06/2015 11
  • 12. Build your lists • Quality NOT Quantity • SEGMENT your list – Gender, Age, Geography – History – Customer status – Other 01/06/2015 12 http://ico.org.uk/for_the_public/topic_specific_guides/ marketing/texts
  • 13. Content Content Content ... 01/06/2015 13
  • 14. Content Content Content ... • Personalise it with Merge fields – ‘Hi Simon,’ • Avoid – ‘Free’ – ‘Discount’ – ‘Offer’ • Don’t shout with Red • DON’T SHOUT WITH CAPITALS • Leave out over-punctuation!!!!!!!!!!!!!!!! 01/06/2015 14
  • 15. When you’re in design mode... 01/06/2015 15 • Keep HTML Emails to 500-600 Pixels in width • Always – ‘Click here’ to view it in your browser • Don’t Depend on Images for message delivery • Beware of special characters in your emails • Test the end product on different email clients • Never design and send as one big image
  • 16. When you’re in design mode... 01/06/2015 16 • Eye-catching Subject Line • Calls to Action • Links back to website
  • 17. Content Content Content ... 01/06/2015 17 http://www.pinterest.com/pin/219480181816146398/
  • 18. Content Content Content ... 01/06/2015 18 http://www.pinterest.com/pin/219480181816146398/
  • 19. Content Content Content ... 01/06/2015 19 http://www.pinterest.com/pin/219480181816146398/
  • 20. Content Content Content ... 01/06/2015 20 http://www.pinterest.com/pin/219480181816146398/
  • 21. Content Content Content ... • When to deliver – Tues/Wed 11 am – Never Friday • Except..... • Analyse your data 01/06/2015 21