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7 Pitfalls of Using Social Media
 as a Lead Source and How to
           Avoid Them




           @Travisnow
Tools   +   Tactics   -   Strategy   =
A Framework
        for business growth strategy
integrating lead gen and lead management
the
        PCL
Perfect Customer Lifecycle
Framework for your plan:
    The Perfect Customer Lifecycle




Attract    Capture    Nurture    Convert    Deliver      Upsell      Get
Traffic     Leads    Prospects    Sales    & Satisfy   Customers   Referrals
the
      PCL
                 Traffic Attraction Strategies




      Attract        Capture          Nurture          Convert           Deliver          Upsell          Get
      Traffic         Leads          Prospects          Sales           & Satisfy       Customers       Referrals


         1
      Content is king (blog posts, videos, etc.) / Social media / Online Marketing (PPC, SEO) / Referrals, Partners
Pitfall #1: Lack of Engagement
Pitfall #2: Improper Engagement
Message




                      Market
Pitfall #3: Engaging the Wrong Audience
Pitfall #4: Making it all About You

    (Make it about them instead)
Inbound marketing is like
                 fishing
Know where your
 target market is
Understand your
                       target market
                        Wants & Desires



Industry Specific
Forums & Communities
                                    Where are the Influencers?


                                                     Fears & Pains
   Trade/Industry
   Specific Websites
                                   Demographics
Use the
right bait
Use the
 right bait
      Use the
right content
Use the
             right content
              JOIN THE CONVERSATION
             IN YOUR PROSPECT’S MIND




                DESIRES      PAINS


What content will help?
      Show Examples
                   Be the Expert.
Examples:
     Ebooks             Free Reports         Video

      Exclusive Membership               Get a Quote

Free Trial         Contest Drawing               Coupons


     Podcast             Survey           Live Event

             RSS Feed             Teleseminar


        Audio Download                 Webinar
This is NOT
 CATCH-AND-RELEASE




         It is
CATCH-AND-FOLLOW UP
Pitfall #5: (Paid) Having no Budget
Pitfall #6: (Paid) Having
Unrealistic Expectations
Pitfall #7: Not Having a Google+ Page
Nothing to do with the medium.
       It’s the style of communications.
Social Marketing is about being

      Targeted            Relevant

                 Timely               Building a
                                     relationship


       To create goodwill, educate,
                     and convert
• 5% – About yourself
                           • 50% – Useful information for your
                             target market
                           • 5% – Thoughtful questions (which
                             create responses)
                           • 20% – Industry news (other
                             sources) with your commentary
                           • 10% – Stuff which can make your
                             followers lives better (who
                             doesn’t want better health?)
                           • 10% – Resources available on
Suggested Posting Ratios     your site
1.  Understand Where Social Fits
                   2.  Commit to Engage
                   3.  Have an Engagement Plan
                   4.  Build at Targeted Network
                   5.  Use Pictures in Your Updates
                   6.  Make it Mostly About ‘Them’
                   7.  Have Realistic Expectations
                   8.  Determine Your Budget in Adv.
                   9.  Complete Profiles on the 4
                       Major Networks
                   10. Implement. Most of Your
                       Competitors Won’t.
Possible Action Items
Questions?
Let us know how we can help
        @TravisNow
        @Infusionsoft

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7 pitfalls of using social media as a lead source and how to avoid them

  • 1. 7 Pitfalls of Using Social Media as a Lead Source and How to Avoid Them @Travisnow
  • 2. Tools + Tactics - Strategy =
  • 3. A Framework for business growth strategy integrating lead gen and lead management
  • 4. the PCL Perfect Customer Lifecycle
  • 5. Framework for your plan: The Perfect Customer Lifecycle Attract Capture Nurture Convert Deliver Upsell Get Traffic Leads Prospects Sales & Satisfy Customers Referrals
  • 6. the PCL Traffic Attraction Strategies Attract Capture Nurture Convert Deliver Upsell Get Traffic Leads Prospects Sales & Satisfy Customers Referrals 1 Content is king (blog posts, videos, etc.) / Social media / Online Marketing (PPC, SEO) / Referrals, Partners
  • 7. Pitfall #1: Lack of Engagement
  • 8. Pitfall #2: Improper Engagement
  • 9. Message Market Pitfall #3: Engaging the Wrong Audience
  • 10. Pitfall #4: Making it all About You (Make it about them instead)
  • 11. Inbound marketing is like fishing
  • 12. Know where your target market is
  • 13. Understand your target market Wants & Desires Industry Specific Forums & Communities Where are the Influencers? Fears & Pains Trade/Industry Specific Websites Demographics
  • 15. Use the right bait Use the right content
  • 16. Use the right content JOIN THE CONVERSATION IN YOUR PROSPECT’S MIND DESIRES PAINS What content will help? Show Examples Be the Expert.
  • 17. Examples: Ebooks Free Reports Video Exclusive Membership Get a Quote Free Trial Contest Drawing Coupons Podcast Survey Live Event RSS Feed Teleseminar Audio Download Webinar
  • 18. This is NOT CATCH-AND-RELEASE It is CATCH-AND-FOLLOW UP
  • 19. Pitfall #5: (Paid) Having no Budget
  • 20. Pitfall #6: (Paid) Having Unrealistic Expectations
  • 21. Pitfall #7: Not Having a Google+ Page
  • 22. Nothing to do with the medium. It’s the style of communications.
  • 23. Social Marketing is about being Targeted Relevant Timely Building a relationship To create goodwill, educate, and convert
  • 24. • 5% – About yourself • 50% – Useful information for your target market • 5% – Thoughtful questions (which create responses) • 20% – Industry news (other sources) with your commentary • 10% – Stuff which can make your followers lives better (who doesn’t want better health?) • 10% – Resources available on Suggested Posting Ratios your site
  • 25. 1. Understand Where Social Fits 2. Commit to Engage 3. Have an Engagement Plan 4. Build at Targeted Network 5. Use Pictures in Your Updates 6. Make it Mostly About ‘Them’ 7. Have Realistic Expectations 8. Determine Your Budget in Adv. 9. Complete Profiles on the 4 Major Networks 10. Implement. Most of Your Competitors Won’t. Possible Action Items
  • 27. Let us know how we can help @TravisNow @Infusionsoft