What are the benefits of CBP- Certified Business Professional Certification? Benefits for individuals: • Confirms a working knowledge of business and technology skills • Career differentiator, with peer networking and added credibility • Broadening expectation of credentials by high Training Standards • Proof of professional achievement • Enhanced Employability • A business foundation to pursue additional corporate career paths Benefits for organizations: • Establishes best practices by Training • Access to a network of global industry and subject matter/domain experts in Training • Adds to credibility with the rigor and regimen of the certification examinations • Simple and reliable Training programs that can be integrated into recruitment and staffing processes • Increase your skilled workforce at reduced costs training costs • Enhance production and performance levels • Greater customer satisfaction

1. Certified Business Professional Program (CBP)
What is CBP?
CBP stands for ‘Certified Business Professional’. It is a qualification offered since 2003 by the
International Business Training Association (IBTA) USA, Florida.
The CBP program is an international industry credential that validates and develops the
competency for entry-level business professionals. The CBP program establishes a
foundation-level, industry-neutral certification for business professionals enabling
employers and the candidate to have a foundation to develop the CBP for targeted positions
within corporations. The CBP also develops important life-skills that transcend the work
environment into many aspects of living.
Who is IBTA?
The IBTA is a knowledge centred organization committed to the training and certifying of
business professionals to international standards. The IBTA is committed to:
• Maintaining a common body of knowledge for business professionals
• Providing global leadership in soft-skills for business professionals
• Certifying business professionals in international standards
• Administering training and certification examinations
• Ensuring credentials are maintained and relevant through continuing education
policies
IBTA offers a number of programs which are distributed in the Middle East through TRACK
Learning Solutions.
Who is TRACK Learning Solutions?
TRACK Learning Solutions is the sole distributor in the MENA region for the CBP & CYBP
programs. The CBP concept is owned by the CBP/IBTA Association, which is an international
organization based in Florida, USA.
 To operate CBP worldwide, the Association licenses a national/regional Licensee to
use the concept and establish its program.
 The TRACK Kuwait Office is the designated Licensee for the operation of the CBP
program in Middle East & North Africa.
 To maintain high quality, online exams sponsored by Prometric, USA
Who is the program for?
• A typical candidate is a professional in pursuit of excellence who is committed to
exceeding and surpassing all standards for the business professional.
• No prior knowledge or skills is needed. CBP for every one; for all life skills. The CBP
certification not only develops the business knowledge and skills vital for a
professional, but also, serves as a proof of one’s professional achievement.
• Fresh Graduates
• Newly Employed
• Professionals corporate

2. CBP certification is important for all types of professionals, including career changers,
Business professionals to school leavers. For career changers, CBP is an excellent way to re-
enter the job market because the curriculum covers core Business and technology skills. CBP
covers industry standards and leading productivity technologies. Career changers are not
limited by knowledge of only one Business competency.
For Business professionals, a CBP certification demonstrates knowledge of industry
standards, best practices, and leading Business and employability skills.
For experienced professionals: If an experienced Business professional does not already
have a widely recognized certification, he or she should earn a certification to show current
or potential employers of their skills and expertise.
What will participants gain from this program?
• An internationally recognised qualification
• Up to date skills and knowledge to thrive across a variety of industries and sectors
• An opportunity to network with like minded professionals
What are the benefits of CBP Certification?
Benefits for individuals:
• Confirms a working knowledge of business and technology skills
• Career differentiator, with peer networking and added credibility
• Broadening expectation of credentials
• Proof of professional achievement
• Enhanced Employability
• A business foundation to pursue additional corporate career paths
Benefits for organizations:
• Establishes best practices
• Access to a network of global industry and subject matter/domain experts
• Adds to credibility with the rigor and regimen of the certification examinations
• Simple and reliable program that can be integrated into recruitment and staffing
processes
• Increase your skilled workforce at reduced costs training costs
• Enhance production and performance levels
• Greater customer satisfaction
What areas are covered by this program?
There are three certification tracks: CBP Professional, CBP Executive and CBP Master
Executive.
Professional Track
The CBP Professional credential is for professionals who desire to possess the foundation
business skills required to support and lead today’s organizations. These foundations skills
are required by major institutions and organizations as a measure of competency.

3. In order to attain the CBP Professional credential, candidates must attend one of the five
CBP Professional modules and pass the associated exam, which consist of the following:
• Leadership
• Customer Service
• Sales
• Business Etiquette and Professionalism
• Business Communication
Executive Track
The CBP Executive credential is for business professionals who wish to demonstrate
expertise in all five CBP foundation areas of Leadership, Customer Service, Sales, Business
Etiquette and Professional and Business Communication. The CBPe is a business executive
who has developed a wide cross section of business skills and can also integrate into a
variety of positions within corporations.
In order to attain the CBP Executive credential, candidates must attend all the five CBP
Professional modules and pass all associated exams, which consist of the following:
• Leadership
• Customer Service
• Sales
• Business Etiquette and Professionalism
• Business Communication
Master Executive Track
The CBP Master Executive program is for candidates who wish to specialize and gain mastery
in specific business skills segments such as Sales and Marketing, Project Management,
Business Management and Technology. The CBPme is a business executive who possesses
core business skills and has achieved mastery in a specific business field.
To achieve the CBP Master Executive designation candidates must complete the CBP
Professional exams and sit one of the following CBP elective certifications:
• Project Management
• Business Management
• Sales and Marketing
• Computer Technology
Business Improvement Series – BIS
• CBP™ Conflict Management
• CBP™ Dynamic Decision Making
• CBP™ Leading Through Change
• CBP™ Motivating Employees
• CBP™ Secrets of Management Success

4. Are these programs accredited?
Yes, these programs are all accredited by the IBTA.
What CBP tracks does Authorized Training Provider (ATP) currently offer?
ATP has authorization to runs all tracks of the CBP program – Professional, Executive, Master
Executive & BIS.
Why has ATP chosen CBP?
ATP chose to partner with IBTA to deliver its CBP qualification because of the high level of
brand recognition that comes with CBP and its reputation as a world leader in business
certification. In addition, CBP certification is the fastest growing soft-skills certification for
business professionals with partners in the U.S., Canada, UK, Asia, India, China, Singapore,
Brunei, Vietnam, South Africa, Middle East, Australia, Latin America and the Caribbean.
What languages is program offered in?
CBP Foundations
Business Etiquette
English
Arabic
Business Communication
Customer Service
Sales
Leadership
CBP (Master)
Project Management English & Arabic
Computer technology English & Arabic
Business Magnet English
Tourism and Hospitality English & Arabic
CBP BIS
Understanding Conflict
English
Decision Making
Leading Through Change
Motivating Employees
Secrets of management success

5. What are the entry requirements?
• Candidates must have a commitment to the pursuit of excellence.
• Candidates must have completed (or be in the process of completing) a high
school or secondary school diploma or equivalent.
How many hours is each course?
The CBP Professional courses are designed to be delivered in approximately 20 contact
hours and the Master Executive courses in approximately 40 hours. However, ATP is flexible
in the timeframe it uses to teach this course, depending on client needs or based on the
skills assessment. Each module can be delivered in a timeframe spanning from two days to
two weeks or more based on clients need.
Is there an assessment for this program?
Yes, an assessment can be conducted for each of the courses making up each track. To
achieve CBP Professional, one exam must be taken; to achieve CBP Executive five exams
must be taken; to achieve CBP Master Executive all five of the CBP Executive Exams must be
taken plus one of the four CBP Master Executive exams.
What format do the exams take?
CBP exams are not written exams; instead they are Skillsperformance based test. Using real
life scenarios, participants are asked to perform a series of tasks that can demonstrate their
skills. CBP exams consist of multiple choice and scenario based questions. The exam must be
taken at an authorized Prometric PRIME testing centre. There is no limit on the number of
times a candidate can sit for the exam.
What is the exam pass mark?
The pass mark for the exam is 70 percent.
How long does the exam take?
Exam delegates have two hours to complete the exam; however, most delegates find they
can complete the exam in 45 minutes or less.
What happens if an exam candidate fails the exam?
There is no limit on the number of times a candidate can retake the exam.

6. What is the exam retake fee?
Foundation Level retake Exams charges per exam: USD$ 95
Master Level retake exam charges per exam: USD$ 120
BIS retake exam charges per exam: USD$ 120
Will participants receive a certificate for this program?
Participants will receive a certificate for successful completion of the exams. A CBP
Professional, CBP Executive, CBP Master Executive or Professional certificate in any of BIS
series designation will be awarded on completion of the requisite assessment (see above).
CBP & CYBP programs providers in the MENA region
Please visit our website: Our Authorized_Training_Providers
Are ATP instructors certified CBP instructors?
Yes, the following IVD tutors are certified CBP instructors:
• To be confirmed
As an authorized CBP training provider ATP must employ or maintain an exclusive
relationship with a minimum of one CBP Certified Instructor (CBP CI) per campus. CBP CIs
can be fulltime, part-time or contract instructors. If contract instructors are used they must
be certified as a CBP CI by the IBTA.
What are Track Learning Solutions Student Fees?
Professional level courses – Track Learning charge US$140 per student, per course, which
covers the cost of the student workbook and the exam. There is a discount available for bulk
purchases.
Master level courses - Track Learning charge US$205 per student, per course, which covers
the cost of the student workbook and the exam. There is a discount available for bulk
purchases.
BIS level courses - Track Learning charge US$250 per student, per course, which covers the
cost of the student workbook and the exam. There is a discount available for bulk purchases

7. Who is the target audience?
Course name Target industries/organizations Target job titles/roles
CBP – Professional Track
The CBP programs have a very wide
target audience and is useful for
people working in the following
industries:
• Human Resources
• Information and Communications
Technology
• Life Management
• Marketing and Sales
• Project Management
• Sales and Customer Service
• Coaching and Mentoring
• Secretarial and Administration
• Tourism and Hospitality
• High school students
• Recent school leavers
• University graduates
• Individuals looking for career
change
• Individuals looking for career
enhancement
CBP – Executive Track Please see above.
• Middle management roles
• Individuals looking for career
change
CBP – Master Track Please see above.
• Middle to upper management
roles
• Individuals looking for career
change
BIS
•Middle to upper management
roles
•Executives looking to improve
their staff skillsproductivity