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Document Management Solution




How can your enterprise create, retain and share critical business information and use it to get an edge
over competitors? Today, with 80% of business information still stored in paper format, retrieving it can be
an aggravating experience. Documents can often get lost or misplaced, or destroyed during a disaster as
there is rarely a back up. To overcome all these contingencies, how can you get a centralised and organised
knowledge repository?

At Tata Consultancy Services (TCS), we offer our on-demand iON Document Management Solution (DMS)
to help you manage your information in the best possible way. This user-friendly, affordable and efficient
web solution helps create a centrally-managed knowledge bank, which is easy-to-use and secure.
Overview
The iON Document Management Solution has been             n support for parsing various document types
                                                          Offers
designed to help you store and maintain the                 (MS-Office/Open Office etc) thereby allowing one to
knowledge created within the organisation. Users can        search documents based on its content;
have access privilege to documents, which ensures
                                                          n grouping of attributes - logically group the
                                                          Allows
information security. Its ease of retrieval encourages
team work and knowledge-sharing increases your              common and specific attributes under meaningful
organisation's ability to respond to client demands.        categories;
This solution can expand in terms of features and         n ordering of attributes - manage sequencing
                                                          Allows
storage size and has a quick search facility that makes     of attributes in artifact upload screen;
it easy to look through an extensive knowledge base in
a short time. It also has other features that make it     Provides attributes audit trail- view complete audit
                                                          n
ideal for your enterprise.                                  trail for the attributes. This helps in tracking the
                                                            changes made to the attribute values by different
It is web-based and can be deployed right away;
n
                                                            users;
n an inbuilt lighter version which we call as DMS
It has                                                    Integrated with Workflow builder to digitize any
                                                          n
  Lite. It is a wrapper on top of the existing DMS. It      complex business process;
  provides an easy to use interface for uploading,
  searching and downloading files;                        Subscribe for email notifications to get emails on
                                                          n
                                                            important events like document upload, document
n easy-to-use and expands, in accordance with
DMS is                                                      edit, document download and document delete;
  your needs;
                                                          Supports configuring attributes which are of
                                                          n
Supports customised knowledge domains for public
n
                                                            dependent nature;
  and private authorised usage;
                                                          n a cube view of artifacts - right click on the tree
                                                          Gives
n simple storage and retrieval facility, based on
Has a                                                       view in the left and organize the documents based
  attributes and full text searching, to help users         on the attributes. This enables faster searching of
  navigate large sets of information;                       required documents.
n chat facility to let users interact in real-time
Has a
  with the owner of the document;                         Benefits
Is highly secure and supports creation of individual
n                                                         With our Document Management Solution, you can:
  accounts or user groups with access privilege;
                                                          n an information repository that enables
                                                          Create
n used in the offline mode;
Can be                                                      efficient upload, approval workflow configuration
                                                            and instantaneous retrieval of business information;
n higher file size support;
Offers                                                      this helps make informed decisions and enhances
                                                            collaboration;
Maintains versions and audit trail of documents;
n

                                                          nanywhere, anytime access;
                                                          Offer
Has approval workflow that can be configured and
n
  identifies stages such as reviewed, approved,           n better and faster customer service;
                                                          Provide
  published, archived and retired and also enables
  tracking of versions and renditions;                    Save real estate expenses as soft copies take up a
                                                          n
                                                            fraction of the space than hard copies do;
Provides Internationalization Support – Display of
n
  labels within the application can be tailored based     Go green: save paper and reduce your carbon
                                                          n
  on the locale information available in user sessions;     footprint;

n embedding document link into an email that
Allows                                                    n compliance and adherence to regulatory
                                                          Better
  can be sent across to any email id;                       norms;

                                                          Save courier/ dispatch costs across locations.
                                                          n
Why iON
iON provides comprehensive solutions that address         A pay-as-you-use model
varied IT requirements. From network to ERP, iON is
offered as a single service, in a pay-per-use model,      This model eliminates capital investment as we
allowing you to leverage the solution’s true potential.   provide the IT infrastructure and software on rent.
iON ensures integration of all processes along with       You pay as you use and only for the number of users
ease of use.                                              who actually use the software. The rent is charged
                                                          monthly. Typically, the cumulative rental for three
iON promises:                                             years is equal to the capital cost of acquiring similar or
                                                          lesser software with one-time payment. Usually, the
nperformance in normal broadband;
High                                                      ROI exceeds rental within three months, when best
Stringent security and data privacy;
n                                                         practices are well followed. The rental includes
                                                          maintenance and training, with no hidden costs.
Guaranteed availability (99 per cent uptime);
n

Disaster recovery;
n
                                                          Personalised solutions

Reduced need for IT staff.
n                                                         Although this is a cloud service, the software is
                                                          configurable to each business. You will always get the
iON, therefore, manages your processes while you use      flavour of your own business by picking and choosing
the software. You gain from:                              what processes you would need.
Integrated solutions                                      Automatic upgrades
We ensure that all your solutions are connected. For      We continuously invest in our solutions to ensure best
example, if you are using a CRM along with an ERP,        practices. We enrich the software based on user
and have a document management system to                  feedback and business and statutory changes.
organise your files, we ensure that these solutions are   We ensure the upgrade without disrupting the user.
connected and work as one. So for you, it is simply IT
and not applications.

Increased agility

We bring in the agility to keep pace with changing
processes or a new line of business. We help you
configure the processes to work differently or simply
choose new practices recommended by the software.
Our activation system flags on best practices while the
system is running. As you pick and choose, we give you
more options to choose from.
About iON
iON is Tata Consultancy Services’ strategic unit for Small and Medium Business. iON provides
end - to - end business solutions to the SMB segment, the growth engine of the economy.
iON caters to the needs of multiple industry segments with best practices gained through TCS’
global experience, domestic market reach, skills, know-how and delivery capabilities.

For more information, visit us at www.tcsion.com



Contact
To know more about the iON Document Management Solution,
Toll Free Number 1800 209 6030
Email            ion.salessupport@tcs.com



About Tata Consultancy Services Ltd (TCS)
Tata Consultancy Services is an IT services, consulting and business solutions organization that
delivers real results to global business, ensuring a level of certainty no other firm can match.
TCS offers a consulting-led, integrated portfolio of IT and IT-enabled infrastructure, engineering
and assurance services. This is delivered through its unique Global Network Delivery ModelTM,
recognized as the benchmark of excellence in software development. A part of the Tata Group,
India’s largest industrial conglomerate, TCS has a global footprint and is listed on the National
Stock Exchange and Bombay Stock Exchange in India.

For more information, visit us at www.tcs.com




IT Services
Business Solutions
                                                                                                                                                           TCS Design Services I P I 09 I 11




Outsourcing

All content / information present here is the exclusive property of Tata Consultancy Services Limited (TCS). The content / information contained here is
correct at the time of publishing. No material from here may be copied, modified, reproduced, republished, uploaded, transmitted, posted or
distributed in any form without prior written permission from TCS. Unauthorized use of the content / information appearing here may violate copyright,
trademark and other applicable laws, and could result in criminal or civil penalties.
Copyright © 2011 Tata Consultancy Services Limited

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iON Document Management IT for Small and Medium Business(SMB) Cloud solutions SME

  • 1. Document Management Solution How can your enterprise create, retain and share critical business information and use it to get an edge over competitors? Today, with 80% of business information still stored in paper format, retrieving it can be an aggravating experience. Documents can often get lost or misplaced, or destroyed during a disaster as there is rarely a back up. To overcome all these contingencies, how can you get a centralised and organised knowledge repository? At Tata Consultancy Services (TCS), we offer our on-demand iON Document Management Solution (DMS) to help you manage your information in the best possible way. This user-friendly, affordable and efficient web solution helps create a centrally-managed knowledge bank, which is easy-to-use and secure.
  • 2. Overview The iON Document Management Solution has been n support for parsing various document types Offers designed to help you store and maintain the (MS-Office/Open Office etc) thereby allowing one to knowledge created within the organisation. Users can search documents based on its content; have access privilege to documents, which ensures n grouping of attributes - logically group the Allows information security. Its ease of retrieval encourages team work and knowledge-sharing increases your common and specific attributes under meaningful organisation's ability to respond to client demands. categories; This solution can expand in terms of features and n ordering of attributes - manage sequencing Allows storage size and has a quick search facility that makes of attributes in artifact upload screen; it easy to look through an extensive knowledge base in a short time. It also has other features that make it Provides attributes audit trail- view complete audit n ideal for your enterprise. trail for the attributes. This helps in tracking the changes made to the attribute values by different It is web-based and can be deployed right away; n users; n an inbuilt lighter version which we call as DMS It has Integrated with Workflow builder to digitize any n Lite. It is a wrapper on top of the existing DMS. It complex business process; provides an easy to use interface for uploading, searching and downloading files; Subscribe for email notifications to get emails on n important events like document upload, document n easy-to-use and expands, in accordance with DMS is edit, document download and document delete; your needs; Supports configuring attributes which are of n Supports customised knowledge domains for public n dependent nature; and private authorised usage; n a cube view of artifacts - right click on the tree Gives n simple storage and retrieval facility, based on Has a view in the left and organize the documents based attributes and full text searching, to help users on the attributes. This enables faster searching of navigate large sets of information; required documents. n chat facility to let users interact in real-time Has a with the owner of the document; Benefits Is highly secure and supports creation of individual n With our Document Management Solution, you can: accounts or user groups with access privilege; n an information repository that enables Create n used in the offline mode; Can be efficient upload, approval workflow configuration and instantaneous retrieval of business information; n higher file size support; Offers this helps make informed decisions and enhances collaboration; Maintains versions and audit trail of documents; n nanywhere, anytime access; Offer Has approval workflow that can be configured and n identifies stages such as reviewed, approved, n better and faster customer service; Provide published, archived and retired and also enables tracking of versions and renditions; Save real estate expenses as soft copies take up a n fraction of the space than hard copies do; Provides Internationalization Support – Display of n labels within the application can be tailored based Go green: save paper and reduce your carbon n on the locale information available in user sessions; footprint; n embedding document link into an email that Allows n compliance and adherence to regulatory Better can be sent across to any email id; norms; Save courier/ dispatch costs across locations. n
  • 3. Why iON iON provides comprehensive solutions that address A pay-as-you-use model varied IT requirements. From network to ERP, iON is offered as a single service, in a pay-per-use model, This model eliminates capital investment as we allowing you to leverage the solution’s true potential. provide the IT infrastructure and software on rent. iON ensures integration of all processes along with You pay as you use and only for the number of users ease of use. who actually use the software. The rent is charged monthly. Typically, the cumulative rental for three iON promises: years is equal to the capital cost of acquiring similar or lesser software with one-time payment. Usually, the nperformance in normal broadband; High ROI exceeds rental within three months, when best Stringent security and data privacy; n practices are well followed. The rental includes maintenance and training, with no hidden costs. Guaranteed availability (99 per cent uptime); n Disaster recovery; n Personalised solutions Reduced need for IT staff. n Although this is a cloud service, the software is configurable to each business. You will always get the iON, therefore, manages your processes while you use flavour of your own business by picking and choosing the software. You gain from: what processes you would need. Integrated solutions Automatic upgrades We ensure that all your solutions are connected. For We continuously invest in our solutions to ensure best example, if you are using a CRM along with an ERP, practices. We enrich the software based on user and have a document management system to feedback and business and statutory changes. organise your files, we ensure that these solutions are We ensure the upgrade without disrupting the user. connected and work as one. So for you, it is simply IT and not applications. Increased agility We bring in the agility to keep pace with changing processes or a new line of business. We help you configure the processes to work differently or simply choose new practices recommended by the software. Our activation system flags on best practices while the system is running. As you pick and choose, we give you more options to choose from.
  • 4. About iON iON is Tata Consultancy Services’ strategic unit for Small and Medium Business. iON provides end - to - end business solutions to the SMB segment, the growth engine of the economy. iON caters to the needs of multiple industry segments with best practices gained through TCS’ global experience, domestic market reach, skills, know-how and delivery capabilities. For more information, visit us at www.tcsion.com Contact To know more about the iON Document Management Solution, Toll Free Number 1800 209 6030 Email ion.salessupport@tcs.com About Tata Consultancy Services Ltd (TCS) Tata Consultancy Services is an IT services, consulting and business solutions organization that delivers real results to global business, ensuring a level of certainty no other firm can match. TCS offers a consulting-led, integrated portfolio of IT and IT-enabled infrastructure, engineering and assurance services. This is delivered through its unique Global Network Delivery ModelTM, recognized as the benchmark of excellence in software development. A part of the Tata Group, India’s largest industrial conglomerate, TCS has a global footprint and is listed on the National Stock Exchange and Bombay Stock Exchange in India. For more information, visit us at www.tcs.com IT Services Business Solutions TCS Design Services I P I 09 I 11 Outsourcing All content / information present here is the exclusive property of Tata Consultancy Services Limited (TCS). The content / information contained here is correct at the time of publishing. No material from here may be copied, modified, reproduced, republished, uploaded, transmitted, posted or distributed in any form without prior written permission from TCS. Unauthorized use of the content / information appearing here may violate copyright, trademark and other applicable laws, and could result in criminal or civil penalties. Copyright © 2011 Tata Consultancy Services Limited