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5 SaaS Marketing Metrics to Help
You Move the Needle
Lead Growth
Lead Growth
● Often a free trial or demo for SaaS
● Track week-over-week, month-over-month, quarterly etc.
● Look at trending
Cost-per-lead
Cost-per-lead
● Track CPL by marketing channel
Lead to Customer
Conversion Rate
Lead to Customer Conversion Rate
● Track:
○ Lead quality
○ Lead volume
● Use as basis for optimizations
Customer
Acquisition Cost
Customer Acquisition Cost
● Aka “CAC”
● Overall CAC
● CAC by channel
Engagement
Engagement
● User engagement (for SaaS)
For More Information
Read blog post “5 SaaS Marketing Metrics to Help You Move the Needle”

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5 SaaS Marketing Metrics to Help you Move the Needle