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Personalized Home Entertainment




Personalised Home Entertainment,
     And Human Behaviour

     A brief look at home devices…
           driven by content…
  driven by empowered consumers…

 Gary Hayes at ACMA Fri 24 Nov 2006



                  GARY HAYES © 2006 - ACMA 24/11/06 - email:gary.hayes@aftrs.edu.au
                   work site: www.lamp.edu.au media blog: www.personalizemedia.com
Personalized Home Entertainment



About me
•Snr Development Producer & Manager, BBC Interactive TV & New Media 95-04
    •Chair of Business Models TV-Anytime, Standard for Personal Media 99-03
•Interactive Producer, USA 04-05
•Director of AFTRS Laboratory for Advanced Media Production 05-




                                          GARY HAYES © 2006 - ACMA 24/11/06 - email:gary.hayes@aftrs.edu.au
                                           work site: www.lamp.edu.au media blog: www.personalizemedia.com
Personalized Home Entertainment


First a little about the AFTRS Laboratory for Advanced Media Production
1 year, 38 compelling Australian Cross-Media, Audience Centric Projects. 1




                                    GARY HAYES © 2006 - ACMA 24/11/06 - email:gary.hayes@aftrs.edu.au
                                     work site: www.lamp.edu.au media blog: www.personalizemedia.com
Personalized Home Entertainment


First a little about the AFTRS Laboratory for Advanced Media Production
1 year, 38 compelling Australian Cross-Media, Audience Centric Projects. 2




                                    GARY HAYES © 2006 - ACMA 24/11/06 - email:gary.hayes@aftrs.edu.au
                                     work site: www.lamp.edu.au media blog: www.personalizemedia.com
Personalized Home Entertainment


First a little about the AFTRS Laboratory for Advanced Media Production
1 year, 38 compelling Australian Cross-Media, Audience Centric Projects. 3




                                    GARY HAYES © 2006 - ACMA 24/11/06 - email:gary.hayes@aftrs.edu.au
                                     work site: www.lamp.edu.au media blog: www.personalizemedia.com
Personalized Home Entertainment


First a little about the AFTRS Laboratory for Advanced Media Production
1 year, 38 compelling Australian Cross-Media, Audience Centric Projects. 4




                                    GARY HAYES © 2006 - ACMA 24/11/06 - email:gary.hayes@aftrs.edu.au
                                     work site: www.lamp.edu.au media blog: www.personalizemedia.com
Personalized Home Entertainment


First a little about the AFTRS Laboratory for Advanced Media Production
1 year, 38 compelling Australian Cross-Media, Audience Centric Projects. 5




                                    GARY HAYES © 2006 - ACMA 24/11/06 - email:gary.hayes@aftrs.edu.au
                                     work site: www.lamp.edu.au media blog: www.personalizemedia.com
Personalized Home Entertainment


“Over a 15 year, medium term broadband future terms such as
Film, TV, Radio & the Internet will start to disappear from our
next generation’s vocabulary. Audiences will interactively share
& access video, audio and games across a sea of devices, partly
oblivious of appointment-to-view in the 20th Century”
Gary Hayes - Snr Producer, BBC. Small Screen Big Picture, Nov 2000, Perth




                                   GARY HAYES © 2006 - ACMA 24/11/06 - email:gary.hayes@aftrs.edu.au
                                    work site: www.lamp.edu.au media blog: www.personalizemedia.com
Personalized Home Entertainment


OK - I could talk about technology…




                           GARY HAYES © 2006 - ACMA 24/11/06 - email:gary.hayes@aftrs.edu.au
                            work site: www.lamp.edu.au media blog: www.personalizemedia.com
Personalized Home Entertainment




GARY HAYES © 2006 - ACMA 24/11/06 - email:gary.hayes@aftrs.edu.au
 work site: www.lamp.edu.au media blog: www.personalizemedia.com
Personalized Home Entertainment




COMMERCIAL   NATIONAL/REGIONAL
 INTERESTS      DIFFERENCES
        REGULATION




             GARY HAYES © 2006 - ACMA 24/11/06 - email:gary.hayes@aftrs.edu.au
              work site: www.lamp.edu.au media blog: www.personalizemedia.com
Personalized Home Entertainment


…but I wont (talk about tech). Because my key message -
“no one really knows the way our media future will play
out, but…”




                          GARY HAYES © 2006 - ACMA 24/11/06 - email:gary.hayes@aftrs.edu.au
                           work site: www.lamp.edu.au media blog: www.personalizemedia.com
Personalized Home Entertainment


…two things are certain:

•The environment (technical, physical) will change
•Human need (and behavioural modes) will not…

•We want to be told (or discover) STORIES
•We want to share OUR stories
•We need to be part of a community, have IDENTITY
•We want to DISCOVER new ‘stuff’ for our community
•We want to PLAY and ESCAPE
•Oh and we want money and sex…



                            GARY HAYES © 2006 - ACMA 24/11/06 - email:gary.hayes@aftrs.edu.au
                             work site: www.lamp.edu.au media blog: www.personalizemedia.com
Personalized Home Entertainment


Behaviour Modes - reducing complexity
1. Selecting, choosing
2. Passive, (shared experience)
3. Multi-tasking
4. Communicating
5. Playing, interacting, (shared experience)
6. Creating then sharing




                             GARY HAYES © 2006 - ACMA 24/11/06 - email:gary.hayes@aftrs.edu.au
                              work site: www.lamp.edu.au media blog: www.personalizemedia.com
Personalized Home Entertainment




GARY HAYES © 2006 - ACMA 24/11/06 - email:gary.hayes@aftrs.edu.au
 work site: www.lamp.edu.au media blog: www.personalizemedia.com
Personalized Home Entertainment


What do those up arrows mean?

•User generated content?
•Consumer developed media?
•Viewer created content?
•In fact we should call it ‘Independent Production’
•that is the real paradigm shift for traditional media




                             GARY HAYES © 2006 - ACMA 24/11/06 - email:gary.hayes@aftrs.edu.au
                              work site: www.lamp.edu.au media blog: www.personalizemedia.com
Personalized Home Entertainment


Behaviour Modes - 1 Selecting, choosing
   deliver: personalisation, personal archive, content from everywhere, epgs, pdr as filter




                                              GARY HAYES © 2006 - ACMA 24/11/06 - email:gary.hayes@aftrs.edu.au
                                                work site: www.lamp.edu.au media blog: www.personalizemedia.com
Personalized Home Entertainment


Behaviour Modes - 2 Passive
  deliver: quality experience, move between screens (portable carriers), forward, recommend




                                           GARY HAYES © 2006 - ACMA 24/11/06 - email:gary.hayes@aftrs.edu.au
                                             work site: www.lamp.edu.au media blog: www.personalizemedia.com
Personalized Home Entertainment


Behaviour Modes - 3 Multi-tasking
   deliver: ambient media, linked services, simple wireless networking, gateway transparency




                                             GARY HAYES © 2006 - ACMA 24/11/06 - email:gary.hayes@aftrs.edu.au
                                              work site: www.lamp.edu.au media blog: www.personalizemedia.com
Personalized Home Entertainment


Behaviour Modes - 4 Communicating
  deliver: interoperable networks, multi-modal, attaching content, audience networks




                                            GARY HAYES © 2006 - ACMA 24/11/06 - email:gary.hayes@aftrs.edu.au
                                              work site: www.lamp.edu.au media blog: www.personalizemedia.com
Personalized Home Entertainment


Behaviour Modes - 5 Playing, interacting
   deliver: immersion, shared experience, sheduled events, true interaction




                                             GARY HAYES © 2006 - ACMA 24/11/06 - email:gary.hayes@aftrs.edu.au
                                               work site: www.lamp.edu.au media blog: www.personalizemedia.com
Personalized Home Entertainment


Behaviour Modes - 6 Creating then sharing
   deliver: really, really simple tools, no barriers, publishing ease




                                                GARY HAYES © 2006 - ACMA 24/11/06 - email:gary.hayes@aftrs.edu.au
                                                  work site: www.lamp.edu.au media blog: www.personalizemedia.com
Personalized Home Entertainment


So two things are certain:

•The environment (technical, physical) will change
•Human need (and behaviour) will not AND

•We expect to be connected to each other and we expect
to be treated as individuals
•Audiences demand - broadband and personalisation




                             GARY HAYES © 2006 - ACMA 24/11/06 - email:gary.hayes@aftrs.edu.au
                              work site: www.lamp.edu.au media blog: www.personalizemedia.com
Personalized Home Entertainment




Personalised Home Entertainment
     and Human Behaviour
             Thankyou

 Gary Hayes at ACMA Fri 24 Nov 2006




                 GARY HAYES © 2006 - ACMA 24/11/06 - email:gary.hayes@aftrs.edu.au
                  work site: www.lamp.edu.au media blog: www.personalizemedia.com

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Personalized Home Entertainment and Human Behaviour

  • 1. Personalized Home Entertainment Personalised Home Entertainment, And Human Behaviour A brief look at home devices… driven by content… driven by empowered consumers… Gary Hayes at ACMA Fri 24 Nov 2006 GARY HAYES © 2006 - ACMA 24/11/06 - email:gary.hayes@aftrs.edu.au work site: www.lamp.edu.au media blog: www.personalizemedia.com
  • 2. Personalized Home Entertainment About me •Snr Development Producer & Manager, BBC Interactive TV & New Media 95-04 •Chair of Business Models TV-Anytime, Standard for Personal Media 99-03 •Interactive Producer, USA 04-05 •Director of AFTRS Laboratory for Advanced Media Production 05- GARY HAYES © 2006 - ACMA 24/11/06 - email:gary.hayes@aftrs.edu.au work site: www.lamp.edu.au media blog: www.personalizemedia.com
  • 3. Personalized Home Entertainment First a little about the AFTRS Laboratory for Advanced Media Production 1 year, 38 compelling Australian Cross-Media, Audience Centric Projects. 1 GARY HAYES © 2006 - ACMA 24/11/06 - email:gary.hayes@aftrs.edu.au work site: www.lamp.edu.au media blog: www.personalizemedia.com
  • 4. Personalized Home Entertainment First a little about the AFTRS Laboratory for Advanced Media Production 1 year, 38 compelling Australian Cross-Media, Audience Centric Projects. 2 GARY HAYES © 2006 - ACMA 24/11/06 - email:gary.hayes@aftrs.edu.au work site: www.lamp.edu.au media blog: www.personalizemedia.com
  • 5. Personalized Home Entertainment First a little about the AFTRS Laboratory for Advanced Media Production 1 year, 38 compelling Australian Cross-Media, Audience Centric Projects. 3 GARY HAYES © 2006 - ACMA 24/11/06 - email:gary.hayes@aftrs.edu.au work site: www.lamp.edu.au media blog: www.personalizemedia.com
  • 6. Personalized Home Entertainment First a little about the AFTRS Laboratory for Advanced Media Production 1 year, 38 compelling Australian Cross-Media, Audience Centric Projects. 4 GARY HAYES © 2006 - ACMA 24/11/06 - email:gary.hayes@aftrs.edu.au work site: www.lamp.edu.au media blog: www.personalizemedia.com
  • 7. Personalized Home Entertainment First a little about the AFTRS Laboratory for Advanced Media Production 1 year, 38 compelling Australian Cross-Media, Audience Centric Projects. 5 GARY HAYES © 2006 - ACMA 24/11/06 - email:gary.hayes@aftrs.edu.au work site: www.lamp.edu.au media blog: www.personalizemedia.com
  • 8. Personalized Home Entertainment “Over a 15 year, medium term broadband future terms such as Film, TV, Radio & the Internet will start to disappear from our next generation’s vocabulary. Audiences will interactively share & access video, audio and games across a sea of devices, partly oblivious of appointment-to-view in the 20th Century” Gary Hayes - Snr Producer, BBC. Small Screen Big Picture, Nov 2000, Perth GARY HAYES © 2006 - ACMA 24/11/06 - email:gary.hayes@aftrs.edu.au work site: www.lamp.edu.au media blog: www.personalizemedia.com
  • 9. Personalized Home Entertainment OK - I could talk about technology… GARY HAYES © 2006 - ACMA 24/11/06 - email:gary.hayes@aftrs.edu.au work site: www.lamp.edu.au media blog: www.personalizemedia.com
  • 10. Personalized Home Entertainment GARY HAYES © 2006 - ACMA 24/11/06 - email:gary.hayes@aftrs.edu.au work site: www.lamp.edu.au media blog: www.personalizemedia.com
  • 11. Personalized Home Entertainment COMMERCIAL NATIONAL/REGIONAL INTERESTS DIFFERENCES REGULATION GARY HAYES © 2006 - ACMA 24/11/06 - email:gary.hayes@aftrs.edu.au work site: www.lamp.edu.au media blog: www.personalizemedia.com
  • 12. Personalized Home Entertainment …but I wont (talk about tech). Because my key message - “no one really knows the way our media future will play out, but…” GARY HAYES © 2006 - ACMA 24/11/06 - email:gary.hayes@aftrs.edu.au work site: www.lamp.edu.au media blog: www.personalizemedia.com
  • 13. Personalized Home Entertainment …two things are certain: •The environment (technical, physical) will change •Human need (and behavioural modes) will not… •We want to be told (or discover) STORIES •We want to share OUR stories •We need to be part of a community, have IDENTITY •We want to DISCOVER new ‘stuff’ for our community •We want to PLAY and ESCAPE •Oh and we want money and sex… GARY HAYES © 2006 - ACMA 24/11/06 - email:gary.hayes@aftrs.edu.au work site: www.lamp.edu.au media blog: www.personalizemedia.com
  • 14. Personalized Home Entertainment Behaviour Modes - reducing complexity 1. Selecting, choosing 2. Passive, (shared experience) 3. Multi-tasking 4. Communicating 5. Playing, interacting, (shared experience) 6. Creating then sharing GARY HAYES © 2006 - ACMA 24/11/06 - email:gary.hayes@aftrs.edu.au work site: www.lamp.edu.au media blog: www.personalizemedia.com
  • 15. Personalized Home Entertainment GARY HAYES © 2006 - ACMA 24/11/06 - email:gary.hayes@aftrs.edu.au work site: www.lamp.edu.au media blog: www.personalizemedia.com
  • 16. Personalized Home Entertainment What do those up arrows mean? •User generated content? •Consumer developed media? •Viewer created content? •In fact we should call it ‘Independent Production’ •that is the real paradigm shift for traditional media GARY HAYES © 2006 - ACMA 24/11/06 - email:gary.hayes@aftrs.edu.au work site: www.lamp.edu.au media blog: www.personalizemedia.com
  • 17. Personalized Home Entertainment Behaviour Modes - 1 Selecting, choosing deliver: personalisation, personal archive, content from everywhere, epgs, pdr as filter GARY HAYES © 2006 - ACMA 24/11/06 - email:gary.hayes@aftrs.edu.au work site: www.lamp.edu.au media blog: www.personalizemedia.com
  • 18. Personalized Home Entertainment Behaviour Modes - 2 Passive deliver: quality experience, move between screens (portable carriers), forward, recommend GARY HAYES © 2006 - ACMA 24/11/06 - email:gary.hayes@aftrs.edu.au work site: www.lamp.edu.au media blog: www.personalizemedia.com
  • 19. Personalized Home Entertainment Behaviour Modes - 3 Multi-tasking deliver: ambient media, linked services, simple wireless networking, gateway transparency GARY HAYES © 2006 - ACMA 24/11/06 - email:gary.hayes@aftrs.edu.au work site: www.lamp.edu.au media blog: www.personalizemedia.com
  • 20. Personalized Home Entertainment Behaviour Modes - 4 Communicating deliver: interoperable networks, multi-modal, attaching content, audience networks GARY HAYES © 2006 - ACMA 24/11/06 - email:gary.hayes@aftrs.edu.au work site: www.lamp.edu.au media blog: www.personalizemedia.com
  • 21. Personalized Home Entertainment Behaviour Modes - 5 Playing, interacting deliver: immersion, shared experience, sheduled events, true interaction GARY HAYES © 2006 - ACMA 24/11/06 - email:gary.hayes@aftrs.edu.au work site: www.lamp.edu.au media blog: www.personalizemedia.com
  • 22. Personalized Home Entertainment Behaviour Modes - 6 Creating then sharing deliver: really, really simple tools, no barriers, publishing ease GARY HAYES © 2006 - ACMA 24/11/06 - email:gary.hayes@aftrs.edu.au work site: www.lamp.edu.au media blog: www.personalizemedia.com
  • 23. Personalized Home Entertainment So two things are certain: •The environment (technical, physical) will change •Human need (and behaviour) will not AND •We expect to be connected to each other and we expect to be treated as individuals •Audiences demand - broadband and personalisation GARY HAYES © 2006 - ACMA 24/11/06 - email:gary.hayes@aftrs.edu.au work site: www.lamp.edu.au media blog: www.personalizemedia.com
  • 24. Personalized Home Entertainment Personalised Home Entertainment and Human Behaviour Thankyou Gary Hayes at ACMA Fri 24 Nov 2006 GARY HAYES © 2006 - ACMA 24/11/06 - email:gary.hayes@aftrs.edu.au work site: www.lamp.edu.au media blog: www.personalizemedia.com