Personal Information
Organization / Workplace
Seattle United States
Occupation
User Experience Design Director
Industry
Design
Website
gretchen-thomas.com
About
I am an experienced user experience design leader, having led a number of multidisciplinary teams to deliver high quality consumer and B2B user experiences across web, mobile, kiosk and desktop application platforms.
Most recently I was the Group Director of User Experience for Bader Rutter, a midsize B2B marketing agency. I established and grew the user experience discipline; the team I led is now responsible for UX strategy and design for all digital work, UX education and evangelism within the agency, and with raising the UX readiness levels of our clients.
Specialties: design process improvement, functional leadership, staffing, talent development and training, quality and perfor...
Tags
ux
user experience
design
strategy
user centered design
mobile
web
application design
usability
development
technology
service design
cx
customer experience
product development
innovation
creativity
digital
web design and development
research
marketing
content strategy
web design
information architecture
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