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Lesson – 4
Globalization and the Indian Economy.
MCQ
1. MNC stands for
(i) Multinational Corporation (ii) Multination Corporation
(iii) Multinational Cities (iv) Multinational Council
2. Investment made by MNCs is called
(i) Investment (ii) Foreign Trade
(iii) Foreign Investment (iv) Disinvestment
3. Process of integration of different countries is called
(i) Liberalisation (ii) Privatisation
(iii) Globalisation (iv) None of the above
4. MNCs do not increase
(i) Competition (ii) Price war (iii) Quality (iv) None of the above
5. This helps to create an opportunity for the producers to reach beyond the domestic
market
(i) Foreign trade (ii) Domestic trade (iii) Internal trade (iv)Trade barrier
6. Foreign Trade
(i) Increases choice of goods (ii) Decreases prices of goods
(iii) Increases competition in the market (iv) Decreases earnings
7. Globalisation was stimulated by
(i) Money (ii) Transportation (iii) Population (iv) Computers
8. Production of services across countries has been facilitated by
(i) Money (ii) Machine (iii) Labour (iv) Information and communication technology
9. Tax on imports is an example of
(i) Investment (ii) Disinvestment (iii) Trade barrier (iv) Privatisation
10. Liberalisation does not include
(i) Removing trade barriers (ii) Liberal policies
(iii) Introducing quota system (iv) Disinvestment
SHORT TYPE QUESTION ANSWERS
Q.1 Write four functions of WTO.
Ans. Four functions of WTO are:
(i) Administering trade agreements between nations. (ii) Forum for trade negotiations.
(iii) Handling trade disputes. (iv) Maintaining national trade policy.
Q.2 What is the impact of WTO on Indian economy?
Ans. The impact of WTO on Indian economy is:
(i) An opportunity to India for trading with other member countries.
(ii) Availability of foreign technology to India at a reduced cost.
(iii) Many laws of WTO are unfavorable to the developing countries like India.
(iv) Certain clauses of WTO agreement on agriculture put restrictions on the provision of subsidized
food grains
in India.
Q.3 What is trade barrier? How governments can use trade barriers?
Ans. Any kind of restrictions imposed on trade is called a trade barrier.
Governments can use trade barriers to increase or decrease (regulate) foreign trade and to decide
what kinds of goods and
how much of each, should come into the country.
Q. 4What is privatization and liberalization?
61
Ans. Privatization means allowing the private sector to set up industries which were earlier reserved
for the public sector.
Removing barriers or restrictions set by the government on trade is called liberalization. Thus,
privatization and
liberalization results in freedom from closed and regulated economy.
Q. 5How MNCs can spread their production?
Ans. MNCs can spread their production by:-
1. Setting up joint production units with local companies.
2. To Buy up local companies and expanding its production base.
3. Placing orders with small producers
Q.6 Mention three factors responsible for globalization.
Ans. (i) Growth of MNCs.
(ii) Growth of technology.
(iii) Development in transport and communication technology.
LONG TYPE QUESTION ANSWERS
Q.1What do you mean by Globalization? What are the effects of globalization in India?
Ans. Globalization is the integration or interconnection between the countries through trade and
foreign
investments by multinational corporations (MNCs).
Positive impacts:-
1) Greater choice and improved quality of goods at competitive price and hence raises standard of
living.
2) MNCs have increased investments in India.
3) Top Indian companies emerged as multinationals.
4) Created new opportunities for companies providing services like IT sector.
5) Collaborations with foreign companies help a lot to domestic entrepreneurs.
Negative impacts:-
1) Indian Economy faced the problem of brain drain.
2) Globalization has failed to mark its impact on unemployment and poverty.
3) Cut in farm subsidies.
4) Closure of small industries.
Q.2 What is WTO? What are the aims of WTO? What are the drawbacks of WTO?
Ans. WTO is World trade organization. It is an organization which is in favour of increasing the
world trade
through globalization.
The aims of WTO are:
(i) To liberalise international trade by allowing free trade for all.
(ii) To promote international trade among the countries of the world in an open uniform and
nondiscriminatory
manner.
(iii) Removal of both the import and export restrictions.
The drawbacks of WTO are:
1) WTO is dominated by the developed country
2) WTO is used by developed countries to support globalization in areas that are not directly related
to trade.
3) Though WTO is supposed to allow free trade for all, in practice, it is seen that the developed
countries have
unfairly retained trade barriers.
Q.3 What are MNCs? How the MNCs functions? What are the main guiding factors of
MNCs?
Ans. MNCs are Multinational corporations. It is a company that owns or controls production in more
than one
Nation. MNCs set up offices and factories for production in region where they can get cheap labour
and
other resources, closer to the markets. This is done to reduce the cost of production and the MNCs
can
earn greater profits. MNCs not only sell its finished products globally but also the goods and
services are
produced globally. The production process is divided into small parts and spread across the globe.
The main guiding factors of MNCs are:
(i) Cheap production
(ii) Closeness of production unit to the markets.
(iii) Favourable government policies.
Q.4 What are the ways through which MNCs spread their production and interact with
local producers?
Ans. There are a variety of ways in which MNCs spread their production and interact with local
producers in
various countries across the globe.
(i) Setting up partnerships with local companies,
(ii) Using the local companies for supplies
62
(iii) Closely competing with the local companies or buying them up,
(iv) MNCs are exerting a strong influence on production at these distant locations so that they could
produce at cheapest price and earn profit.
(i)
Answer Key of MCQ:1(i) 2(iii) 3(iii) 4(iv) 5(i) 6(iv)
7(ii) 8(iv) 9(iii) 10(iii)
Lesson – 5
Consumer Rights
MCQ
1. A consumer
(i) Sells goods and services (ii) Buy goods and services
(iii) Produces goods and services (iv) Delivers goods and services
2. Adulteration is
(i) Selling defective items (ii) Overpricing
(iii) Underweight measurement (iv) Mixing cheap materials
3. Causes of consumer exploitation
(i) Right to Information (ii) Proper Supply (iii) Low literacy (iv) High literacy
4. Which is not a function of PDS
(i) Control Hoarding (ii) Control Prices
(iii) Control over charging (iv) Consumer Redressal
5. COPRA stands for
(i) Consumer Protection Act (ii) Consumer Prevention Act
(iii) Consumer Police Act (iv) Consumer Power Act
6. Pick odd one out
(i) Right to information (ii) Right to choice
(iii) Right to adulteration (iv) Right to redressal
7. Pick odd one out
(i) Right to safety (ii) Right to life
(iii) Right to consumer education (iv) Right to representation
8. National Consumer Day is celebrated in India
(i) 24 December (ii) 25 December (iii) 26 December (iv) 27 December
9. COPRA does not propose formation of
(i) National Consumer Court (ii) State Consumer Court
(iii) District Consumer Court (iv) High Court
10. ISO stands for
(i) International Standard Organization
(ii) International Organization for Standardization
(iii) International School Organization
(iv) International Standardization
SHORT QUESTION TYPE ANSWERS
Q.1 Why COPRA is enacted in India?
Ans. Consumer Protection Act 1986 (COPRA) is enacted in India with following motives:
(i) To pressurize business firms.
(ii) To correct unfair business conduct.
(iii) To protect the interests of the consumers.
Q. 2 What do you understand by consumer protection?
Ans. By consumer protection we mean the protection of the consumers against the unfair and
malpractices
adopted by the businessmen. These may be grouped mainly into two categories.
(i) Government measures
(ii) Voluntary measures
Q. 3 How do the logos ISI, Agmark or Hallmark help consumers?
Ans. These logos and certification help consumers get assured of quality while purchasing goods and
services. The
organizations that monitor and issue the certificates allow the producers to use these logos provided
they follow certain
quality standards.
Q. 4 What is adulteration?
Ans. When some foreign matter, injurious to health, is mixed with any good or natural production, it
is called
63
adulteration. This is the most heinous crime against humanity.
Q. 5 Mention a few Organizations that provide certification of standardization in India.
What do you mean by ISO?
Ans. (i) BIS and ISI (ii) AGMARK (iii) HALLMARK
It means International Organization for Standardization which has its headquarter at Geneva. It does
the
Standardization work at the international level.
Q. 6 What is the need for consumer awareness?
Ans. The need for consumer awareness was felt because both the manufacturers and traders can go
to any extent
out of their selfishness. They can charge high prices, and resort to underweight and under
measurement
methods. Their lust for money may lead to loss of money and health of consumers.
LONG QUESTION TYPE ANSWERS
Q.1 What are the different forms of consumer exploitation?
Ans. The different forms of consumer exploitation are:
(i) Less weigh. (ii) Defective goods. (iii) Provide poor services.
(iv) Impure quality of products/goods. (iv) High prices: sellers usually charge a price higher than the
prescribed retail price. (v) Duplicate Articles.
(vi) False or incomplete information, misleading consumers.
(vii) Lack of safety devices which cause harm to the consumers.
(vi) Adulteration: Mixing or substituting undesirable materials in food items etc.
(vii)Unsatisfactory after sale service: supplies do not provide satisfactory behavior.
(viii) Large companies with huge wealth, power and reach can manipulate in the market.
Q.2 What are the factors responsible for the consumer exploitation?
Ans. The following factors are responsible for the consumer exploitation:
(i) Limited information - For a correct decision and choice about a product, a consumer needs full
information
about the price, quality, durability, composition, etc of the Product. In the absence of full and correct
information, a consumer may get exploited.
(ii) Limited supplies- when the supply of goods is less than their demand, the prices may go high and
may also
encourage the tendency of hoarding. As a consequence, consumers will get exploited.
(iii) Limited competition-when there is limited competition with regard to production i.e., when
producers are
few and can control and restrict the supply of a product there is a possibility of manipulation in
prices.
(iv) Low literacy-Illiteracy causes ignorance, which leads to exploitation of consumers. The level of
awareness
in our country is generally low.
Q.3 What are consumer protection councils?
OR
Q. What are consumer forums?
Ans. These are voluntary organizations locally known as consumer forums or consumer protection
councils. The main
activities of the consumer forums or consumer protection councils are:
(i) They guide consumers on how to file cases in the consumer court.
(ii) They may represent individual consumers in the consumer courts.
(iii) They create awareness among the people.
These voluntary organizations receive financial support from the government for the above
purposes.
Answer Key of MCQ:
1(ii) 2(iv) 3(iii) 4(iv) 5(i) 6(iii)
7(ii) 8(i) 9(iv) 10(ii)
ooooooooooo………………………………………………………………………………………………………………………
ooooooooo
Globalisation and The Indian Economy
Globalisation: The way in which the world economy is integrated in the modern world is
globalization. Take example of Microsoft. Microsoft is having its headquarters in USA. This
company is getting part of its software developed in India and several other countries. And
Microsoft’s software is being used across the world. Another example can be Ford motors
based in USA. Ford is having manufacturing plants in Chennai and cars manufactured in
Chennai go for sale in other countries. Moreover, company may be getting gear boxes
produced in some other country, seat belts from a different country, lights, rear view mirrors
in some other nation by some other company. Almost all the components get supplied by
various vendors to the Ford motor, which assembles them to make the car.
All these activities help in generating employment opportunities across the world. This in
turn affects the world economy. You can think of various activities in the step of final
production of a product or a service which take place around the world at different
locations. This results in interdependence of national economies around the world.
Development of Globalisation
Since early history global trade has been connecting mankind in myriad ways. Silk route of early history
helped in connecting Asia from the rest of the world. This trade route not only facilitated movement of
goods but also movement of people and ideas. If zero traveled from India to rest of the world then
western clothes came to India. Nowadays the way we relish eating pizza or noodles, people abroad are
big fans of the Indian curry and chicken tikka.
Early phase of globalization involved export of raw material from Asia and import of finished products from
Europe. But from mid twentieth century things began to change.
During mid to late twentieth century certain company’s became multinationals as they spread their
economic activities to various parts of the world.
Causes of Globalisation:
Need of Cost Cutting: Suppose a company is having two options to get a particular work done. The first
option is to get it done in the home country but cost involved will be higher. Next option is to get it done
in a different country at a lesser cost. Obviously any company will prefer the second option. Labour cost
and cost of certain raw materials are cheaper in India, Malaysia, China and Taiwan. This results in
reduced cost of production, which will result in better profit for the company. So you get a computer
with certain parts manufactured in Taiwan or Malaysia, processor manufactured in India and software
supplied from USA. The final product may get assembled in the market where it will be ultimately used.
Need to find newer markets: If home market’s consumer base has purchased a product and needs no more of
it or little bit of it, then the company has to plan to increase the business. This can be done by finding
newer markets with new consumer base. Especially in today’s scenario when India and China constitute
about one fourth of the world population, any company which wants to get more business can’t ignore
these two markets. Try comparing it with your city or village. If vegetables produced in a village can
only be sold in that village then it may not find many customers, resulting in low price and may be
wastage of vegetables. To get a better price from large customer base the village vegetable grower
needs to move to cities.
Stimulus for Globalisation:
Earlier countries imposed heavy import duties to restrict goods from outside and to promote local
industries. These were part of deliberate trade barriers. But WTO (World Trade Organisation)
convinced all member nations to reduce trade barriers. WTO believes in unrestricted economic
opportunity across the world. In India after 1991, liberalization policies were being followed resulting
in MNCs setting up shops in India. The result is for everybody to see. Earlier car meant an Ambassador
or a Fiat and two-wheeler meant a Bajaj Scooter or Rajdoot Motorcycle. Now people have various
options for car and two wheelers.
Results of Globalisation:
Better Employment Opportunities: At present India is the leader in BPO sector. BPOs provide backoffice
support to many MNCs. A customer calling in USA to sort out his problem may be talking to a call centre
employee in Gurgaon. Because of growing economic activities many new centres of economic activity
have developed in India. These are Gurgaon, Chandigarh, Bangalore, Hyderabad and Meerut. Earlier
Mumbai, Chennai, Kolkata and Delhi used to be major economic centres.
Change in Lifestyle: Eating habits have changed dramatically. Now you may be eating Kellog’s corn flakes for
breakfast and Aloo Tikki Burger for lunch. You may be wearing a Levi’s jeans and if you are having a
BPO employee as neighbour then you may have listened his accented English.
Uneven Benefits of Development: For every MNC executive there is a larger number of rickshaw puller and
daily wage earner. There are still millions who are unable to get two square meals in a day. We still hear
news of farmers committing suicide in Maharashtra and Karnataka.
Unfair Means Adopted by Developed Countries: Developed countries still give huge subsidies to their
farmers and impose heavy trade barriers. In the bargain developed nations don’t get the desired benefit
out of WTO negotiations.
Conclusion:
Globalisation is a reality which is here to stay. Globalisation has given more benefits than problems. The
economists and policy makers of the world need to fine tune their strategy so that benefits of
globalization can reach the masses. The ultimate success of globalization can only be realized when it
helps achieve all the parameters of development. These parameters or goals of development are not
only about monetary income, but also about better healthcare, education, security and overall quality of
life for all.
More question of globalisation
Q: 1
What do you understand by globalisation? Explain in your own words.
Answer
Globalisation in today’s world has come to imply many things. It is the process by which the people of the
world are unified into a single society and function together. This term is also often used to refer to
economic globalisation: the integration of national economies into the international economy through trade,
foreign direct investments, capital flows, migration and the spread of technology.
Q: 2
What was the reason for putting barriers to foreign trade and foreign investment by the Indian government?
Why did it wish to remove these barriers?
Answer
Barriers to foreign trade and foreign investment were put by the Indian government to protect domestic
producers from foreign competition, especially when industries had just begun to come up in the 1950s and
1960s. At this time, competition from imports would have been a death blow to growing industries. Hence,
India allowed imports of only essential goods.
Later, in the 1990s, the government wished to remove these barriers because it felt that domestic producers
were ready to compete with foreign industries. It felt that foreign competition would in fact improve the quality
of goods produced by Indian industries. This decision was also supported by powerful
international organisations.
Q: 3
How would flexibility in labour laws help companies?
Answer
Flexibility in labour laws will help companies in being competitive and progressive. By easing up on labour laws,
company heads can negotiate wages and terminate employment, depending on market conditions. This will
lead to an increase in the company’s competitiveness.
Q: 4
What are the various ways in which MNCs set up, or control, production in other countries?
Answer
The various ways in which MNCs set up, or control, production in other countries are by buying out domestic
companies or making the latter work for them. Sometimes, MNCs buy mass produce of domestic industries,
and then sell it under their own brand name, at much higher rates, in foreign countries. MNCs look towards
developing nations to set up trade because in such places, the labour and manufacturing costs are much lower.
Q: 5
Why do developed countries want developing countries to liberalise their trade and investment? What do you
think should the developing countries demand in return?
Answer
Developed countries want developing countries to liberalise their trade and investment because then the MNCs
belonging to the developed countries can set up factories in less-expensive developing nations, and thereby
increase profits, with lower manufacturing costs and the same sale price. In my opinion, the developing
countries should demand, in return, for some manner of protection of domestic producers against competition
from imports. Also, charges should be levied on MNCs looking to set base in developing nations.
Q: 6
“The impact of globalisation has not been uniform.” Explain this statement.
Answer
“The impact of globalisation has not been uniform”. The truth of this statement can be verified if we observe
the impact of MNCs on domestic producers and the industrial working class. Small producers of goods such as
batteries, capacitors, plastics, toys, tyres, dairy products and vegetable oil have been hit hard by competition
from cheaper imports. Also, workers are now employed “flexibly” in the face of growing competition. This has
reduced their job security. Efforts are now on to makeglobalisation “fair” for all since it has become a
worldwide phenomenon.
Q: 7
How has liberalisation of trade and investment policies helped the globalisation process?
Answer
Liberalisation of trade and investment policies has helped the globalisation process by making foreign trade
and investment easier. Earlier, several developing countries had placed barriers and restrictions on imports and
investments from abroad to protect domestic production. However, to improve the quality of domestic goods,
these countries have removed the barriers. Thus, liberalisation has led to a further spread
of globalisation because now businesses are allowed to make their own decisions on imports and exports. This
has led to a deeper integration of national economies into one conglomerate whole.
Q: 8
How does foreign trade lead to integration of markets across countries? Explain with an example other than
those given here.
Answer
Foreign trade leads to integration of markets across countries by the processes of imports and exports.
Producers can make available their goods in markets beyond domestic ones via exports. Likewise, buyers have
more choice on account of imports from other countries. This is how markets are integrated through foreign
trade. For example, Japanese electronic items are imported to India, and have proved to be a tough
competition for less-technologically-advanced companies here.
Q: 9
Globalisation will continue in the future. Can you imagine what the world would be like twenty years from now?
Give reasons for your answer.
Answer
Globalisation will continue in the future. Twenty years from now, the world will be more globally connected and
integrated into one international economy, if this process continues on a fair and equitable basis. Trade and
capital flows will increase alongside the mobility of labour. This will occur because liberalisation will get
augmented and MNCs will converge with other companies producing the same goods.
Q: 10
Supposing you find two people arguing: One is saying globalisation has hurt our country’s development.
The other is telling, globalisation is helping India develop. How would you respond to these organisations?
Answer
Globalisation has hurt our country’s development because: firstly, it has led to the annihilation of small
producers who face stiff competition from cheaper imports. Secondly, workers no longer have job security and
are employed “flexibly”.
Globalisation is helping India develop on account of the following reasons: firstly, the competition it entails has
led to rise in the quality of products in the market. Secondly, it has made available a wider variety of goods in
the market, for the buyer to choose from. Now, imported goods are easily available alongside domestic
products.
Q: 11
Fill in the blanks.
Indian buyers have a greater choice of goods than they did two decades back. This is closely associated with
the process of ______________. Markets in India are selling goods produced in many other countries. This
means there is increasing ______________ with other countries. Moreover, the rising number of brands that
we see in the markets might be produced by MNCs in India. MNCs are investing in India because
_____________. While consumers have more choices in the market, the effect of rising _______________
and ______________has meant greater ________________among the producers.
Answer
Indian buyers have a greater choice of goods than they did two decades back. This is closely associated with
the process of globalisation. Markets in India are selling goods produced in many other countries. This means
there is increasing trade with other countries. Moreover, the rising number of brands that we see in the
markets might be produced by MNCs in India. MNCs are investing in India because of cheaper production
costs. While consumers have more choices in the market, the effect of rising demand and purchasing power
has meant greater competitionamong the producers.
……………………………………………………………………………………………………

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Lesson... globalisation

  • 1. Lesson – 4 Globalization and the Indian Economy. MCQ 1. MNC stands for (i) Multinational Corporation (ii) Multination Corporation (iii) Multinational Cities (iv) Multinational Council 2. Investment made by MNCs is called (i) Investment (ii) Foreign Trade (iii) Foreign Investment (iv) Disinvestment 3. Process of integration of different countries is called (i) Liberalisation (ii) Privatisation (iii) Globalisation (iv) None of the above 4. MNCs do not increase (i) Competition (ii) Price war (iii) Quality (iv) None of the above 5. This helps to create an opportunity for the producers to reach beyond the domestic market (i) Foreign trade (ii) Domestic trade (iii) Internal trade (iv)Trade barrier 6. Foreign Trade (i) Increases choice of goods (ii) Decreases prices of goods (iii) Increases competition in the market (iv) Decreases earnings 7. Globalisation was stimulated by (i) Money (ii) Transportation (iii) Population (iv) Computers 8. Production of services across countries has been facilitated by (i) Money (ii) Machine (iii) Labour (iv) Information and communication technology
  • 2. 9. Tax on imports is an example of (i) Investment (ii) Disinvestment (iii) Trade barrier (iv) Privatisation 10. Liberalisation does not include (i) Removing trade barriers (ii) Liberal policies (iii) Introducing quota system (iv) Disinvestment SHORT TYPE QUESTION ANSWERS Q.1 Write four functions of WTO. Ans. Four functions of WTO are: (i) Administering trade agreements between nations. (ii) Forum for trade negotiations. (iii) Handling trade disputes. (iv) Maintaining national trade policy. Q.2 What is the impact of WTO on Indian economy? Ans. The impact of WTO on Indian economy is: (i) An opportunity to India for trading with other member countries. (ii) Availability of foreign technology to India at a reduced cost. (iii) Many laws of WTO are unfavorable to the developing countries like India. (iv) Certain clauses of WTO agreement on agriculture put restrictions on the provision of subsidized food grains in India. Q.3 What is trade barrier? How governments can use trade barriers? Ans. Any kind of restrictions imposed on trade is called a trade barrier. Governments can use trade barriers to increase or decrease (regulate) foreign trade and to decide what kinds of goods and how much of each, should come into the country. Q. 4What is privatization and liberalization?
  • 3. 61 Ans. Privatization means allowing the private sector to set up industries which were earlier reserved for the public sector. Removing barriers or restrictions set by the government on trade is called liberalization. Thus, privatization and liberalization results in freedom from closed and regulated economy. Q. 5How MNCs can spread their production? Ans. MNCs can spread their production by:- 1. Setting up joint production units with local companies. 2. To Buy up local companies and expanding its production base. 3. Placing orders with small producers Q.6 Mention three factors responsible for globalization. Ans. (i) Growth of MNCs. (ii) Growth of technology. (iii) Development in transport and communication technology. LONG TYPE QUESTION ANSWERS Q.1What do you mean by Globalization? What are the effects of globalization in India? Ans. Globalization is the integration or interconnection between the countries through trade and foreign investments by multinational corporations (MNCs). Positive impacts:- 1) Greater choice and improved quality of goods at competitive price and hence raises standard of living. 2) MNCs have increased investments in India. 3) Top Indian companies emerged as multinationals.
  • 4. 4) Created new opportunities for companies providing services like IT sector. 5) Collaborations with foreign companies help a lot to domestic entrepreneurs. Negative impacts:- 1) Indian Economy faced the problem of brain drain. 2) Globalization has failed to mark its impact on unemployment and poverty. 3) Cut in farm subsidies. 4) Closure of small industries. Q.2 What is WTO? What are the aims of WTO? What are the drawbacks of WTO? Ans. WTO is World trade organization. It is an organization which is in favour of increasing the world trade through globalization. The aims of WTO are: (i) To liberalise international trade by allowing free trade for all. (ii) To promote international trade among the countries of the world in an open uniform and nondiscriminatory manner. (iii) Removal of both the import and export restrictions. The drawbacks of WTO are: 1) WTO is dominated by the developed country 2) WTO is used by developed countries to support globalization in areas that are not directly related to trade. 3) Though WTO is supposed to allow free trade for all, in practice, it is seen that the developed countries have unfairly retained trade barriers.
  • 5. Q.3 What are MNCs? How the MNCs functions? What are the main guiding factors of MNCs? Ans. MNCs are Multinational corporations. It is a company that owns or controls production in more than one Nation. MNCs set up offices and factories for production in region where they can get cheap labour and other resources, closer to the markets. This is done to reduce the cost of production and the MNCs can earn greater profits. MNCs not only sell its finished products globally but also the goods and services are produced globally. The production process is divided into small parts and spread across the globe. The main guiding factors of MNCs are: (i) Cheap production (ii) Closeness of production unit to the markets. (iii) Favourable government policies. Q.4 What are the ways through which MNCs spread their production and interact with local producers? Ans. There are a variety of ways in which MNCs spread their production and interact with local producers in various countries across the globe. (i) Setting up partnerships with local companies, (ii) Using the local companies for supplies 62 (iii) Closely competing with the local companies or buying them up, (iv) MNCs are exerting a strong influence on production at these distant locations so that they could
  • 6. produce at cheapest price and earn profit. (i) Answer Key of MCQ:1(i) 2(iii) 3(iii) 4(iv) 5(i) 6(iv) 7(ii) 8(iv) 9(iii) 10(iii) Lesson – 5 Consumer Rights MCQ 1. A consumer (i) Sells goods and services (ii) Buy goods and services (iii) Produces goods and services (iv) Delivers goods and services 2. Adulteration is (i) Selling defective items (ii) Overpricing (iii) Underweight measurement (iv) Mixing cheap materials 3. Causes of consumer exploitation (i) Right to Information (ii) Proper Supply (iii) Low literacy (iv) High literacy 4. Which is not a function of PDS (i) Control Hoarding (ii) Control Prices (iii) Control over charging (iv) Consumer Redressal 5. COPRA stands for (i) Consumer Protection Act (ii) Consumer Prevention Act (iii) Consumer Police Act (iv) Consumer Power Act 6. Pick odd one out (i) Right to information (ii) Right to choice (iii) Right to adulteration (iv) Right to redressal
  • 7. 7. Pick odd one out (i) Right to safety (ii) Right to life (iii) Right to consumer education (iv) Right to representation 8. National Consumer Day is celebrated in India (i) 24 December (ii) 25 December (iii) 26 December (iv) 27 December 9. COPRA does not propose formation of (i) National Consumer Court (ii) State Consumer Court (iii) District Consumer Court (iv) High Court 10. ISO stands for (i) International Standard Organization (ii) International Organization for Standardization (iii) International School Organization (iv) International Standardization SHORT QUESTION TYPE ANSWERS Q.1 Why COPRA is enacted in India? Ans. Consumer Protection Act 1986 (COPRA) is enacted in India with following motives: (i) To pressurize business firms. (ii) To correct unfair business conduct. (iii) To protect the interests of the consumers. Q. 2 What do you understand by consumer protection? Ans. By consumer protection we mean the protection of the consumers against the unfair and malpractices adopted by the businessmen. These may be grouped mainly into two categories. (i) Government measures
  • 8. (ii) Voluntary measures Q. 3 How do the logos ISI, Agmark or Hallmark help consumers? Ans. These logos and certification help consumers get assured of quality while purchasing goods and services. The organizations that monitor and issue the certificates allow the producers to use these logos provided they follow certain quality standards. Q. 4 What is adulteration? Ans. When some foreign matter, injurious to health, is mixed with any good or natural production, it is called 63 adulteration. This is the most heinous crime against humanity. Q. 5 Mention a few Organizations that provide certification of standardization in India. What do you mean by ISO? Ans. (i) BIS and ISI (ii) AGMARK (iii) HALLMARK It means International Organization for Standardization which has its headquarter at Geneva. It does the Standardization work at the international level. Q. 6 What is the need for consumer awareness? Ans. The need for consumer awareness was felt because both the manufacturers and traders can go to any extent out of their selfishness. They can charge high prices, and resort to underweight and under measurement methods. Their lust for money may lead to loss of money and health of consumers.
  • 9. LONG QUESTION TYPE ANSWERS Q.1 What are the different forms of consumer exploitation? Ans. The different forms of consumer exploitation are: (i) Less weigh. (ii) Defective goods. (iii) Provide poor services. (iv) Impure quality of products/goods. (iv) High prices: sellers usually charge a price higher than the prescribed retail price. (v) Duplicate Articles. (vi) False or incomplete information, misleading consumers. (vii) Lack of safety devices which cause harm to the consumers. (vi) Adulteration: Mixing or substituting undesirable materials in food items etc. (vii)Unsatisfactory after sale service: supplies do not provide satisfactory behavior. (viii) Large companies with huge wealth, power and reach can manipulate in the market. Q.2 What are the factors responsible for the consumer exploitation? Ans. The following factors are responsible for the consumer exploitation: (i) Limited information - For a correct decision and choice about a product, a consumer needs full information about the price, quality, durability, composition, etc of the Product. In the absence of full and correct information, a consumer may get exploited. (ii) Limited supplies- when the supply of goods is less than their demand, the prices may go high and may also encourage the tendency of hoarding. As a consequence, consumers will get exploited. (iii) Limited competition-when there is limited competition with regard to production i.e., when producers are few and can control and restrict the supply of a product there is a possibility of manipulation in prices.
  • 10. (iv) Low literacy-Illiteracy causes ignorance, which leads to exploitation of consumers. The level of awareness in our country is generally low. Q.3 What are consumer protection councils? OR Q. What are consumer forums? Ans. These are voluntary organizations locally known as consumer forums or consumer protection councils. The main activities of the consumer forums or consumer protection councils are: (i) They guide consumers on how to file cases in the consumer court. (ii) They may represent individual consumers in the consumer courts. (iii) They create awareness among the people. These voluntary organizations receive financial support from the government for the above purposes. Answer Key of MCQ: 1(ii) 2(iv) 3(iii) 4(iv) 5(i) 6(iii) 7(ii) 8(i) 9(iv) 10(ii) ooooooooooo……………………………………………………………………………………………………………………… ooooooooo Globalisation and The Indian Economy Globalisation: The way in which the world economy is integrated in the modern world is globalization. Take example of Microsoft. Microsoft is having its headquarters in USA. This company is getting part of its software developed in India and several other countries. And
  • 11. Microsoft’s software is being used across the world. Another example can be Ford motors based in USA. Ford is having manufacturing plants in Chennai and cars manufactured in Chennai go for sale in other countries. Moreover, company may be getting gear boxes produced in some other country, seat belts from a different country, lights, rear view mirrors in some other nation by some other company. Almost all the components get supplied by various vendors to the Ford motor, which assembles them to make the car. All these activities help in generating employment opportunities across the world. This in turn affects the world economy. You can think of various activities in the step of final production of a product or a service which take place around the world at different locations. This results in interdependence of national economies around the world.
  • 12. Development of Globalisation Since early history global trade has been connecting mankind in myriad ways. Silk route of early history helped in connecting Asia from the rest of the world. This trade route not only facilitated movement of goods but also movement of people and ideas. If zero traveled from India to rest of the world then western clothes came to India. Nowadays the way we relish eating pizza or noodles, people abroad are big fans of the Indian curry and chicken tikka. Early phase of globalization involved export of raw material from Asia and import of finished products from Europe. But from mid twentieth century things began to change. During mid to late twentieth century certain company’s became multinationals as they spread their economic activities to various parts of the world. Causes of Globalisation: Need of Cost Cutting: Suppose a company is having two options to get a particular work done. The first option is to get it done in the home country but cost involved will be higher. Next option is to get it done in a different country at a lesser cost. Obviously any company will prefer the second option. Labour cost and cost of certain raw materials are cheaper in India, Malaysia, China and Taiwan. This results in reduced cost of production, which will result in better profit for the company. So you get a computer with certain parts manufactured in Taiwan or Malaysia, processor manufactured in India and software supplied from USA. The final product may get assembled in the market where it will be ultimately used.
  • 13. Need to find newer markets: If home market’s consumer base has purchased a product and needs no more of it or little bit of it, then the company has to plan to increase the business. This can be done by finding newer markets with new consumer base. Especially in today’s scenario when India and China constitute about one fourth of the world population, any company which wants to get more business can’t ignore these two markets. Try comparing it with your city or village. If vegetables produced in a village can only be sold in that village then it may not find many customers, resulting in low price and may be wastage of vegetables. To get a better price from large customer base the village vegetable grower needs to move to cities. Stimulus for Globalisation: Earlier countries imposed heavy import duties to restrict goods from outside and to promote local industries. These were part of deliberate trade barriers. But WTO (World Trade Organisation) convinced all member nations to reduce trade barriers. WTO believes in unrestricted economic opportunity across the world. In India after 1991, liberalization policies were being followed resulting in MNCs setting up shops in India. The result is for everybody to see. Earlier car meant an Ambassador or a Fiat and two-wheeler meant a Bajaj Scooter or Rajdoot Motorcycle. Now people have various options for car and two wheelers. Results of Globalisation: Better Employment Opportunities: At present India is the leader in BPO sector. BPOs provide backoffice support to many MNCs. A customer calling in USA to sort out his problem may be talking to a call centre employee in Gurgaon. Because of growing economic activities many new centres of economic activity have developed in India. These are Gurgaon, Chandigarh, Bangalore, Hyderabad and Meerut. Earlier Mumbai, Chennai, Kolkata and Delhi used to be major economic centres.
  • 14. Change in Lifestyle: Eating habits have changed dramatically. Now you may be eating Kellog’s corn flakes for breakfast and Aloo Tikki Burger for lunch. You may be wearing a Levi’s jeans and if you are having a BPO employee as neighbour then you may have listened his accented English. Uneven Benefits of Development: For every MNC executive there is a larger number of rickshaw puller and daily wage earner. There are still millions who are unable to get two square meals in a day. We still hear news of farmers committing suicide in Maharashtra and Karnataka. Unfair Means Adopted by Developed Countries: Developed countries still give huge subsidies to their farmers and impose heavy trade barriers. In the bargain developed nations don’t get the desired benefit out of WTO negotiations. Conclusion: Globalisation is a reality which is here to stay. Globalisation has given more benefits than problems. The economists and policy makers of the world need to fine tune their strategy so that benefits of globalization can reach the masses. The ultimate success of globalization can only be realized when it helps achieve all the parameters of development. These parameters or goals of development are not only about monetary income, but also about better healthcare, education, security and overall quality of life for all. More question of globalisation Q: 1 What do you understand by globalisation? Explain in your own words. Answer
  • 15. Globalisation in today’s world has come to imply many things. It is the process by which the people of the world are unified into a single society and function together. This term is also often used to refer to economic globalisation: the integration of national economies into the international economy through trade, foreign direct investments, capital flows, migration and the spread of technology. Q: 2 What was the reason for putting barriers to foreign trade and foreign investment by the Indian government? Why did it wish to remove these barriers? Answer Barriers to foreign trade and foreign investment were put by the Indian government to protect domestic producers from foreign competition, especially when industries had just begun to come up in the 1950s and 1960s. At this time, competition from imports would have been a death blow to growing industries. Hence, India allowed imports of only essential goods. Later, in the 1990s, the government wished to remove these barriers because it felt that domestic producers were ready to compete with foreign industries. It felt that foreign competition would in fact improve the quality of goods produced by Indian industries. This decision was also supported by powerful international organisations. Q: 3 How would flexibility in labour laws help companies? Answer Flexibility in labour laws will help companies in being competitive and progressive. By easing up on labour laws, company heads can negotiate wages and terminate employment, depending on market conditions. This will lead to an increase in the company’s competitiveness. Q: 4 What are the various ways in which MNCs set up, or control, production in other countries? Answer
  • 16. The various ways in which MNCs set up, or control, production in other countries are by buying out domestic companies or making the latter work for them. Sometimes, MNCs buy mass produce of domestic industries, and then sell it under their own brand name, at much higher rates, in foreign countries. MNCs look towards developing nations to set up trade because in such places, the labour and manufacturing costs are much lower. Q: 5 Why do developed countries want developing countries to liberalise their trade and investment? What do you think should the developing countries demand in return? Answer Developed countries want developing countries to liberalise their trade and investment because then the MNCs belonging to the developed countries can set up factories in less-expensive developing nations, and thereby increase profits, with lower manufacturing costs and the same sale price. In my opinion, the developing countries should demand, in return, for some manner of protection of domestic producers against competition from imports. Also, charges should be levied on MNCs looking to set base in developing nations. Q: 6 “The impact of globalisation has not been uniform.” Explain this statement. Answer “The impact of globalisation has not been uniform”. The truth of this statement can be verified if we observe the impact of MNCs on domestic producers and the industrial working class. Small producers of goods such as batteries, capacitors, plastics, toys, tyres, dairy products and vegetable oil have been hit hard by competition from cheaper imports. Also, workers are now employed “flexibly” in the face of growing competition. This has reduced their job security. Efforts are now on to makeglobalisation “fair” for all since it has become a worldwide phenomenon. Q: 7 How has liberalisation of trade and investment policies helped the globalisation process? Answer Liberalisation of trade and investment policies has helped the globalisation process by making foreign trade and investment easier. Earlier, several developing countries had placed barriers and restrictions on imports and investments from abroad to protect domestic production. However, to improve the quality of domestic goods, these countries have removed the barriers. Thus, liberalisation has led to a further spread of globalisation because now businesses are allowed to make their own decisions on imports and exports. This has led to a deeper integration of national economies into one conglomerate whole.
  • 17. Q: 8 How does foreign trade lead to integration of markets across countries? Explain with an example other than those given here. Answer Foreign trade leads to integration of markets across countries by the processes of imports and exports. Producers can make available their goods in markets beyond domestic ones via exports. Likewise, buyers have more choice on account of imports from other countries. This is how markets are integrated through foreign trade. For example, Japanese electronic items are imported to India, and have proved to be a tough competition for less-technologically-advanced companies here. Q: 9 Globalisation will continue in the future. Can you imagine what the world would be like twenty years from now? Give reasons for your answer. Answer Globalisation will continue in the future. Twenty years from now, the world will be more globally connected and integrated into one international economy, if this process continues on a fair and equitable basis. Trade and capital flows will increase alongside the mobility of labour. This will occur because liberalisation will get augmented and MNCs will converge with other companies producing the same goods. Q: 10 Supposing you find two people arguing: One is saying globalisation has hurt our country’s development. The other is telling, globalisation is helping India develop. How would you respond to these organisations? Answer Globalisation has hurt our country’s development because: firstly, it has led to the annihilation of small producers who face stiff competition from cheaper imports. Secondly, workers no longer have job security and are employed “flexibly”. Globalisation is helping India develop on account of the following reasons: firstly, the competition it entails has led to rise in the quality of products in the market. Secondly, it has made available a wider variety of goods in the market, for the buyer to choose from. Now, imported goods are easily available alongside domestic products.
  • 18. Q: 11 Fill in the blanks. Indian buyers have a greater choice of goods than they did two decades back. This is closely associated with the process of ______________. Markets in India are selling goods produced in many other countries. This means there is increasing ______________ with other countries. Moreover, the rising number of brands that we see in the markets might be produced by MNCs in India. MNCs are investing in India because _____________. While consumers have more choices in the market, the effect of rising _______________ and ______________has meant greater ________________among the producers. Answer Indian buyers have a greater choice of goods than they did two decades back. This is closely associated with the process of globalisation. Markets in India are selling goods produced in many other countries. This means there is increasing trade with other countries. Moreover, the rising number of brands that we see in the markets might be produced by MNCs in India. MNCs are investing in India because of cheaper production costs. While consumers have more choices in the market, the effect of rising demand and purchasing power has meant greater competitionamong the producers. ……………………………………………………………………………………………………