5. KM Enthusiastic
•Studies of Knowledge Management and Information Networks at Lappeenranta University of Technology, School of Business
6. •What is Knowledge Management? Benefits?
•What has Knowledge Management to offer for Futures Thinking?
•Can Futures Thinking be seen as Knowledge Management?
•How do you see the future of KM?
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9. What is Knowledge Management?
•No single definition
•Fragmented, multidisciplinary science
•Peter Drucker’s (1994) ”knowledge workers”
•Nonaka & Takeuchi’s (1995) The Knowledge Creating Company
11. Basics of Knowledge Management
•High-technological change and globalization have shrinked the world – we are living in rapidly & constantly changing complex system
•Knowledge economy - from physical & financial capital to intellectual capital
•Time for organizing knowledge and work in a new way
13. Use of Knowledge Management?
•Accounting – measuring intellectual capital
–tangibles & intangibles
•Information management, knowledge work, social platforms, big data and other biz analytics
–e.g. (Product) Lifecycle Mgt or Customer Journey; e-business, ICT & Unified Communications
–Explicit knowledge (data & information)
•Innovation, new knowledge creation / building, strategic biz design, new biz models, people management & leadership
–Tacit knowledge & socialization (BA), competences and capabilities
14. Benefits?
•Mapping knowledge, understanding the real assets for making progress and profit
•Coding tacit into explicit knowledge for storing, organizing, finding, distributing, analyzing it
–Faster and more effective processes (time, waste etc. efficiency i.e. lean methods)
•New biz opportunities in transformation from local biz to global businesses and vice versa
–Tacit knowledge & socialization (BA), competences and capabilities – knowledge sharing & collaboration
15. Nonaka & Konno, 1998; Nonaka, Toyama & Konno, 2000
•”BA” and knowledge conversion from tacit to explicit and explicit to tacit (”translating” knowledge into collective meanings)
•The SECI process of making sense
16. “The new meaning of interaction”
•”Knowledge is between people” (Ralph Stacey 2001, Jarmo Manner 2013, Esko Kilpi 2014)
- Dialogue, interaction, knowledge cafes etc.
•Developing management AND leadership; collaboration and interaction in the organizations should be encouraged
•Self-organizing systems, intuitive ”thinking” in playing and storytelling etc.
19. Now It’s Your Turn:
•What is Knowledge Management? Benefits?
•What has Knowledge Management to offer for Futures Thinking?
•Can Futures Thinking be seen as Knowledge Management?
•How do you see the future of KM?