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Iwsm2012 web advice module case study
- 1. Using COSMIC in a Service Oriented Architecture
NESMA working group “COSMIC”, IWSM - October 2012
- 3. Agenda
The Use of Case Studies
The Web Advice Module
The (dis)advantage of a real-life Case Study
Now it’s up to you
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- 5. The use of Case Studies
Purpose of a Case Study
Present practical example material
Both for novice and experienced measurers
Describe the details of the measurement process
For the understanding and propagation of the COSMIC method it is
important
To have Case Studies available
From all domains of applicability of the method.
The current situation
Five Case Studies are available
Most come from the real-time domain
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- 8. The profile
Small enough to be measured in half a day
Simple enough to be understood by novice measurers
Enough complexity for discussion
Recognizable real-life functionality
Covering multiple guidelines
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- 9. The Web Advice Module
Small business application of a large commercial bank
A generated advice based on a simple questionnaire
Using SOA services to interact with other applications
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- 12. Practical example material
Reduce 19 pages of functional design to 6 pages
Avoid reference to organisation specific technical jargon
Remove ambiguities
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- 13. For novice and experienced users
Write down the full measurement process in plain language
References to the measurement manual and guidelines
Describe all possible discussions briefly but clear
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- 14. Advantages of real-life specs
Software everyone can relate to rather than a theoretical case
Good preparation for real measurement work
Showing the issues of interaction
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- 15. Disadvantages of real-life specs
Describing the process takes twice as many pages as the specs
A lot of discussion about translating specs to functional user requirements
Hard to make them unambiguous
The real world is so complicated
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- 17. Version 0.8
Written and reviewed by 15 practitioners from 5 different countries
Most of the issues now cleared
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- 18. It’s up to YOU to finalize it
Download the 0.8 version from COSMICON.com
Send your comments to wgcosmic@nesma.nl
January 2013 the final version will be published
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- 19. Next year
Your case study added?
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- 20. Working group members
Frank Vogelezang Jolijn Onvlee
Ordina – Proposal Management Center Onvlee Opleidingen & Advies
frank.vogelezang@ordina.nl jolijn@onvlee.com
Eric van der Vliet Harold van Heeringen
Logica, now part of CGI – E&M Desk Sogeti Netherlands
eric.van.der.vliet@logica.com harold.van.heeringen@sogeti.nl
Fred de Wilde Peter Bellen
ING Domestic Banking QSM Europe – Estimation
fred.de.wilde@ing.nl peter.bellen@qsm-europe.com
wgcosmic@nesma.nl
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