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Social Smarts
for Small Screens
SON I A KOE STER E R
sonia.koesterer@fjordnet.com
Social Smarts
for Small Screens
SON I A KOE STER E R
sonia.koesterer@fjordnet.com
Our devices are
a part of us
Photo Courtesy of Tony Alter
“This is it.
This is what
matters.”
© Apple, Designed by Apple in California campaign
The problem is...

We are not
in control
1

Our devices are

making us awkward
2

Our devices are

over-sharing
3

Our devices are

making us miss out
We are not in control...

Our devices
are making us
awkward
We are at odds
with social etiquette
Photo Courtesy of Anil@ochackerz
We are addicted
to instant content
“Absorbed device
users oblivious
to danger”
SF GATE | SEPTEMBER 23, 2013
Our relationships
are suffering
We create games
to fix it
Design to be...

Social
Blend in, don’t make
people act weird
SOCIALLY
AWKWARD

INTERACTION

FREQUENCY

Blend in, don’t make
people act weird
SOCIALLY AWKWARD

INTERACTION

FREQUENCY
SOCIALLY AWKWARD

INTERACTION

FREQUENCY
SOCIALLY AWKWARD

INTERACTION

FREQUENCY
Devices will always
redefine our social
norms
We are not in control...

Our devices are
over-sharing
A story about
a friend
We broadcast personal
information everyday
Design to be...

Appropriate
Be context-aware
and predict needs
LOCATION

RECEPTIVENESS

SOCIAL

Be context-aware
and predict needs
LOCATION COMFORT

RECEPTIVENESS

SOCIAL COMFORT
LOCATION COMFORT

RECEPTIVENESS

SOCIAL COMFORT
LOCATION COMFORT

RECEPTIVENESS

SOCIAL COMFORT
Devices won’t
get it right every time
We are not in control...

Our devices
are making us
miss out
We are experiencing
life through a filter
© Michael Sohn AP
We are disrupting
our flow
Design to...

Enhance
Improve the
primary experience
CONTENT

FLOW

Improve the
primary experience
CONTENT

FLOW
Turning off is the
easy way out
3 things you
can take away
Encourage better social
behaviors through the device
Be appropriate to your user’s
current context
Enhance rather than distract
from the primary activity
These 3 elements
need to work together
DEVICE CONTEXT

ACTIVITY
DEVICE CONTEXT

ACTIVITY
DEVICE CONTEXT

ACTIVITY
DEVICE CONTEXT

ACTIVITY
This is an opportunity
to create social,
appropriate,
interactions that
enhance real world
experiences.
Let’s give
back control
Thank you
Sonia Koesterer
@FJO RD
www.fjordnet.com

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