Session A: Diversity in the 21st Century: The Way Forward
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Session A: Diversity in the 21st Century: The Way Forward
- 1. presents Diversity in the 21st Century – The Way Forward Bill Wells
- 2. Diversity in the 21st Century — The Way Forward September 20, 2011 Presented by Bill Wells 9/19/2011 2 FEI Presentation All Rights Reserved. InclusionINC ©2011 Twin Cities ®
- 3. Today’s Session A New Conversation A New Way of Thinking A New Way of Doing 9/19/2011 FEI Presentation All Rights Reserved. InclusionINC ©2011 3
- 6. Inclusion is a Call to Action4 9/19/2011
- 13. Changing Paradigm Past Focus = Legal Representation Assimilation Compliance Current Focus = Business Inclusion Engagement Productivity Innovation 9/19/2011 6 FEI Presentation All Rights Reserved. InclusionINC ©2011
- 14. FEI Presentation All Rights Reserved. InclusionINC ©2011 Engagement “Engagement measures the level of connection employees feel with their employer, as demonstrated by their willingness and ability to help their company succeed, largely by providing discretionary effort on a sustained basis.” 7 9/19/2011
- 15. FEI Presentation All Rights Reserved. InclusionINC ©2011 Engagement vs. Disengagement 8 9/19/2011
- 21. Technology
- 22. Changing MindsetGlobal Push 9/19/2011 FEI Presentation All Rights Reserved. InclusionINC ©2011 9
- 23. Framing The Business Logic for I&D Diversity Evolution Why D&I Is Important Benefits & Value Demographic Shifts Buying Power – Diverse Markets How To Build Advance I&D Achieving Long-Term Sustainable Results 9/19/2011 10 FEI Presentation All Rights Reserved. InclusionINC ©2011
- 24. Diversity Evolution FEI Presentation All Rights Reserved. InclusionINC ©2011 11 9/19/2011
- 25. Compelling Case For I&D Today, successful organizations know: Who Their Clients Are What Their Needs Are Why & How Their Clients Access Their Services(needs are becoming increasingly diverse) The World is Changing Global Markets Expanding 9/19/2011 12 FEI Presentation All Rights Reserved. InclusionINC ©2011
- 26. Demographic Shifts - U.S. Population Growing Slower Population is Aging Racial & Ethnic Minorities Fastest Growing Segment More Than 30% Younger Public Education – Gaps College Grad Rates – Women, Minorities 9/19/2011 13 FEI Presentation All Rights Reserved. InclusionINC ©2011
- 27. Why Business Cares About D&I Competition & Growth Customer Loyalty War For Talent Employee Loyalty Financial Performance Business Image / Brand Media Exposure – Instant Coverage Ethics / Integrity Lawsuits, Litigation and Costs Corporate Social Responsibility 9/19/2011 14 FEI Presentation All Rights Reserved. InclusionINC ©2011
- 30. Greater Innovation & Creativity
- 33. Recruitment
- 34. Development
- 35. Retention
- 36. Improves Vendor / Supplier Relationships
- 39. Hispanic/Latino = $1 trillion
- 40. Asian = $544 billion
- 41. Native American = $68 billion
- 42. Gay/Lesbian = $759 billion
- 43. Mature = $1.1 trillion
- 44. Disabled = $461+ billion
- 45. Women = $5 trillionSource: Selig Center for Economic Growth, University of Georgia, 2009 FEI Presentation All Rights Reserved. InclusionINC ©2011 16 9/19/2011
- 46. Development Process Driven from The Top Moving Beyond Conversation Focused on Action and Results Aligned to Business Strategy and Goals Focused on Bottom Line Results 9/19/2011 FEI Presentation All Rights Reserved. InclusionINC ©2011 17
- 49. Define The Challenge / Opportunity
- 50. State The Business Case
- 54. Concluding Comments Plan for Success Marathon – not a Sprint Strategic Approach Tie to Business Plan/Goals What Gets Measured – Gets Done Long-term Sustainable Outcomes 9/19/2011 19 FEI Presentation All Rights Reserved. InclusionINC ©2011
- 58. French:“merci”
- 62. Swahili:“asante”
- 64. Thank you to our Platinum Level Sponsors
- 65. Thank you to our Gold Level Sponsors
- 66. Thank you to our Silver Level Sponsors
Editor's Notes
- Terminology is an important piece of our work around Inclusion & Diversity. It is critical that a common language is agreed upon and used. For the purpose of this proposal, we will begin with these definitions: Diversity is critical to success in the 21st century workplace. Companies have to reflect the population of their desired customers in their employees and suppliers. By 2050, the U.S. will be all-minority (no group will be more than 50% of the population), and one in four, 1 in 4, will be of Hispanic descent. Diversity is reality. Inclusion is the “how.” In order to be successful in today’s business world, companies must not only have a diverse workforce, they must also leverage that diversity for the unique perspectives that will bring forth ideas leading to growth and innovation. The number one response we have heard from over 35,000 assessment survey and focus group participants for when they feel included is when they are asked their opinion. Inclusion is a call to action – it is a business strategy to improve employee engagement, retention and productivity. Anotherterm frequently used in this arena is Cultural Competence, which is an experiential understanding and acceptance of the beliefs, values, and ethics of others as well as the demonstrated skills necessary to work with and serve diverse individuals and groups.
- Link to productivity
- Matches with PetSmart’s priorities!!!