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*

Presented by: Melonie Gallegos
*
* In 2010 social media ranked in top 3 marketing
                         tactics, just behind email and edging ahead of SEO.

                      * Spending is rising - social media ranked third among
                         planned focus for online marketing budgets in 2011,
                         after search and their own website.

                      * eMarketer predicts 80% of U.S. Companies will use
                         social media marketing in 2011 (it was just 58% in
                         „09)




                         *
Source: Interactive Marketing Tactics Used by Marketers March 2010, eMarketer
Focus of Online Marketing Budgets in 2011 % Senior level marketers worldwide, eMarketer
*
1.   Of changing outdated marketing traditions

2.   Legal & liability

3.   Challenging executive brand perception

4.   Playing it safe and straying from “brand
     guidelines”

5.   Of losing control

6.   Of offending people‟s sensibilities


                                                 *
*

* Marketers need updated skill sets to compete
 in today‟s digital environment.


* It‟s our job to understand why our customers
 use it, not whether or not we would personally.


* Make it an initiative to test new tactics in your
 marketing mix solely for learning purposes.
*
* Legal and regulations are outdated.

* Proactively work with legal to help define
 application to the social web.


* Define employee social media policy.

* Develop moderation guideline.
*

* Customers define brands.

* Logos and taglines hold little meaning.

* Many brands continue to push messages.

* Be a message receiver instead.

* Report findings & stats up to executives and let it
 guide marketing.
*
* Break through the noise.

* Accept the possibility of failure as a learning
 experience.


* Embrace pop culture.

* Humanize the brand.
*
* People are already talking about brands
 whether or not the brand chooses to
 participate.


* The concept of control is a myth.

* If you only talk about your brand, people won‟t
 talk about your brand.
*


* If you try to be everything to everyone, you end
 up being nothing to nobody.


* Stop being boring at the expense of your entire
 audience to not offend one person.
*
*
http://www.youtube.com/watch?v=-oElH6M_5i4&feature=youtu.be




            *
http://www.youtube.com/coachella



*
http://www.harley-davidson.com/en_US/Content/Pages/harlistas.html



                     *
http://www.5react.com/


*
https://www.facebook.com/feelyourboobies




*
*
http://twitterparty.mozilla.org/en-US




*
*
What makes it social?
Audience              Goal      • Two-Way Communication
                                • User Generated Content
                                  (UGC)
                                • Engagement
           Big Idea             • Social Platform
                                  Integration
                                • Social Platform
                    Was it        Optimization (SPO)
 Tactics                        • Sharing
                  successful?




                        *
Social media campaigns are best supported by an
integrated communications plan:

  * PR
  * Email
  * Website
  * Mobile
  * All relevant social channels
  * In venue

                 *
Leading Metrics Used by Companies

                 1.       Engagement

                 2.       Awareness

                 3.       Site traffic metrics

                 4.       Customer advocacy

                 5.       Click through rate

                 6.       Leads

                 7.       Conversion rate



                                                   *
Leading Metrics Used By Companies Worldwide To Measure Success Of Social Media Marketing March 2011, eMarketer
*
    InteractiveMarketingCafe.com


    @melonie Q&A #Fandom140


    Download this presentation:
    http://www.slideshare.net/meloniegallegos
    Inquire: fandommarketing.com

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OMG Your Audience With Great Social Media Promotions

  • 2. *
  • 3. * In 2010 social media ranked in top 3 marketing tactics, just behind email and edging ahead of SEO. * Spending is rising - social media ranked third among planned focus for online marketing budgets in 2011, after search and their own website. * eMarketer predicts 80% of U.S. Companies will use social media marketing in 2011 (it was just 58% in „09) * Source: Interactive Marketing Tactics Used by Marketers March 2010, eMarketer Focus of Online Marketing Budgets in 2011 % Senior level marketers worldwide, eMarketer
  • 4. *
  • 5. 1. Of changing outdated marketing traditions 2. Legal & liability 3. Challenging executive brand perception 4. Playing it safe and straying from “brand guidelines” 5. Of losing control 6. Of offending people‟s sensibilities *
  • 6. * * Marketers need updated skill sets to compete in today‟s digital environment. * It‟s our job to understand why our customers use it, not whether or not we would personally. * Make it an initiative to test new tactics in your marketing mix solely for learning purposes.
  • 7. * * Legal and regulations are outdated. * Proactively work with legal to help define application to the social web. * Define employee social media policy. * Develop moderation guideline.
  • 8. * * Customers define brands. * Logos and taglines hold little meaning. * Many brands continue to push messages. * Be a message receiver instead. * Report findings & stats up to executives and let it guide marketing.
  • 9. * * Break through the noise. * Accept the possibility of failure as a learning experience. * Embrace pop culture. * Humanize the brand.
  • 10. * * People are already talking about brands whether or not the brand chooses to participate. * The concept of control is a myth. * If you only talk about your brand, people won‟t talk about your brand.
  • 11. * * If you try to be everything to everyone, you end up being nothing to nobody. * Stop being boring at the expense of your entire audience to not offend one person.
  • 12. *
  • 13. *
  • 19. *
  • 21.
  • 22. *
  • 23. What makes it social? Audience Goal • Two-Way Communication • User Generated Content (UGC) • Engagement Big Idea • Social Platform Integration • Social Platform Was it Optimization (SPO) Tactics • Sharing successful? *
  • 24. Social media campaigns are best supported by an integrated communications plan: * PR * Email * Website * Mobile * All relevant social channels * In venue *
  • 25. Leading Metrics Used by Companies 1. Engagement 2. Awareness 3. Site traffic metrics 4. Customer advocacy 5. Click through rate 6. Leads 7. Conversion rate * Leading Metrics Used By Companies Worldwide To Measure Success Of Social Media Marketing March 2011, eMarketer
  • 26. * InteractiveMarketingCafe.com @melonie Q&A #Fandom140 Download this presentation: http://www.slideshare.net/meloniegallegos Inquire: fandommarketing.com

Editor's Notes

  1. http://www.youtube.com/watch?v=-oElH6M_5i4&feature=youtu.beMaybe put old spice.Surprise = unexpected marketingClutter bustingShare your story is the mainstay
  2. http://www.youtube.com/coachellaEntertaining funny gets point across authenticity relatable
  3. http://www.harley-davidson.com/en_US/Content/Pages/harlistas/harlista_stories.html
  4. http://www.5react.com/http://coachella.5gum.comFriends and familyEmpowermentImportanceSharing elementSocial networking element it’s what makes it social
  5. https://www.facebook.com/feelyourboobiesBelief = a story or movement, authenticityPeople no longer believe in fairy tales about a brand, the product speaks for itself, or the customer speaks for the product rather – customers have a voice. Products solve problems. Solutions are stories.
  6. http://twitterparty.mozilla.org/en-US