Quality is in the Eye of the Beholder, by Katia Azevedo

Quality is in the Eye of the Beholder Katia Azevedo Xerox Corporation

Xerox Global Services ,[object Object],[object Object],[object Object],Localization Production Network ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Global Industry Standards

Xerox Translation Quality Assessment Process (TQA) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Xerox Translation Quality Assessment Process (TQA) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Vendor Selection Process/Requirements ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],We provide subject matter training and support to highly qualified translators Identify gap Search for new suppliers Select suppliers for evaluation based on references Evaluate translation ability Sign contract Set up new supplier Start End

Different Flavors of Spanish ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Best Practice: Approach needs to meet specific client needs !

Price Pressure Everywhere Click to play

THANK YOU! OBRIGADA! Katia Azevedo [email_address]

Quality is in the Eye of the Beholder, by Katia Azevedo

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Quality is in the Eye of the Beholder, by Katia Azevedo