4. Engagement Winning is important to me, but what brings the real joy is the experience of being fully engaged in whatever I’m doing. - Phil Jackson (Basketball Coach)
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17. Get the “big picture” Capital Legal, Regulatory, Union Managerial Effectiveness Capacity Locus of Control Competition Match Market Share Market
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20. The 6 D’s of Productivity Best Average Worst Doing Dumping Dropping Distributing Delegating Deputizing
28. Cycle of Growth and Change Attitude Knowledge Skill Habit Need to Want to Can do Will do Show me how Practice More coaching Feedback Follow-up Accountability Measurement Recognition Motivation gap Fundamentals Concepts Principles Knowledge trap Right with strong coaching
29. The Coaching Process 6 Reinforce Progress 5 Practice & Skill Development 4 Provide Resources 3 Establish the Right Attitudes 2 Picture the Desired Outcome 1 Identify Opportunities 7 Reward
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Editor's Notes
Dale Carnegie - Chicago Don Adams & Greg Cox 1333 Butterfield Road - Suite 140 Downers Grove, IL 60515 630-971-1900
To master anything, must understand distinctions. Use golf example In this context, it is important to understand the distinction between leadership and management Let me illustrate … DCA – Vietnam platoon leader example
In times where there is a great deal of change, this is vital Most people will feel more comfortable where they are … comfort zone Do Leadership Exercise on pg. 1-8 – Quickly Share Lesson learned – 90 sec.
General Eisenhower – Definition of a leader = a person with a follower Many people think they are leaders, when really they are just out for a walk
Repeatable systems produce predictable results This is for most of us an important part of what we do Allows us to ratchet our successes – like a mountain climber driving metal pins with rope attached into the side of the mountain. If they slip they only fall a few feet rather than all the way down
To master anything, must understand distinctions. Use golf example In this context, it is important to understand the distinction between leadership and management Let me illustrate … DCA – Vietnam platoon leader example