2. CONTENTS
1. General Information
2. Strategic Intent (Vision – Mission – Values)
3. EIDC Team Members
4. Scientific Board Members
5. Our Services
6. General Quality Policy
7. Implementing the 5S system
8. Why Are We Different ?
9. Our References
3. General Information
Business Name:
Egyptalum Integrated Diabetes Center (EIDC)
Head Office Address:
The Aluminum Co. of Egypt, Hospital Garden, Nagie
Hamady, Qena, Upper Egypt
Phone Numbers:
Landlines (+02) 96 6565114 (+02) 96 6565013
Mobile (+02) 01068555765 (+02) 01068555716
Contact Person in Charge:
Dr. Emad Hamed
Mobile: 0100907702
Email: emad.hamed1955@gmail.com
4. Vision
To build healthier lives, free of Diabetes complications
and undiagnosed diabetics all over Upper Egypt
Governorates
Mission
Combat Diabetes by means of:
Spreading awareness all over the community
Early detection of high risk people to give them
prevention programs.
Detecting undiagnosed individuals to start giving them
care.
Providing standard quality care to those with Diabetes to
lift their spirits, improve their quality of life and prevent
complications
Delivering affordable healthcare services to the most
needy people of Southern Upper Egypt
5. Values
Respect
Treat everyone in our community with
dignity.
Integrity
Adhere to the highest standards of
professionalism and ethics.
Teamwork
Value the contributions of every staff
member.
Excellence
Deliver the best quality service through the
dedicated efforts of all team members.
Innovation
Energize the creative ideas and unique
talents of each employee.
6. EIDC Team Members
EIDC Staff:
General Manager: Dr. Emad Hamed M.Sc.
Human Resources Advisor: Dr. Eman Zeid DBA
Quality & Admin Manager: Engr. Salah Fahim
Diabetes Educator: Dr. Marwa Mahmoud, Pharmacist
Diabetes Educator: Dr. Soaad Ahmed, Pharmacist
Admin Assistant: Ms. Maha Sabry
Admin Assistant: Mr. Mohamed Gamal
Visiting Specialists:
Dr. Mohamed Abu El-Hassan Ayoub M.Sc.
Dr. Mohamed Al-Shaheer Ghazally M.Sc.
Dr. Mahmoud Hassan Omar
7. EIDC Team Members
Visiting Consultants
Prof. Dr. Ihab Elewa MD
Professor of Ophthalmology
Minia University
Prof. Dr. Khalid El-Beeh MD
Professor of Neurology & Psychiatry
Assuit University
Dr. Ahmed Ghaly
Consultant Cardiologist
Dar Al-Foad Specialty Hospital
8. Scientific Board
Prof. Adel A El-Sayed, MD
Chairman Upper Egypt Diabetes Association (UEDA),
Regional Chair, IDF-MENA Region
Professor of Internal Medicine, Sohag University
Prof. Lobna El-Tony, MD
Vice President of Upper Egypt Diabetes Association (UEDA)
Professor of Internal Medicine, Assuit University
Prof. Hanan Gawish, MD,PhD
Secretary of the IDF/DF Consultative Section
Professor of Internal Medicine, Mansoura University
Dr. Mesbah Sayed Kamel, MD
Internal Medicine & Diabetes Consultant,
Menia University
Prof. Khaled El Hadidy, MD
Professor of Internal Medicine,
Beni-Suef University
Prof. Mohamed Mashaheet MD
Professor of Internal Medicine & Diabetes,
Fayoum University
9. Diabetes Care Center
Adults Diabetes Clinic
Pediatric & Adolescence
Diabetes Clinic
Pregnancy with Diabetes
Clinic
Diabetes Educator Clinic
Dietitian Consultation
Foot Care Clinic
Retinopathy Screening
Clinic
Education Center
Diabetes Patient
education
Health Care Professionals
education for professional
from neighboring areas
that will include:
• Primary Health Care
Physicians
• Diabetes Educators
• Nutrition Advisors
It is An integrated Diabetes Care -
Health Promotion and Education Center
10. General Quality Policy
EIDC management is committed to the following:
Providing integrated diabetes medical services
(excluding analysis) that fulfil the needs and
expectations of the center clients through the
application of Quality Management System in
accordance with the International Standard (ISO
9001:2008)
Developing and applying Quality objectives at the
departmental and activity levels to be regularly
reviewed to ensure effective implementation.
Continuous Improvement of the quality
management policy through:
Reviewing & evaluating employees performance
and applying preventive or corrective procedures.
Raising EIDC employees’ performance by
awareness/training programs and improving
internal & external communication.
Communicating and cooperating with the
international specialized centers in the field of
Diabetes.
11. Implementing the 5S system
Purpose:
Providing safe, clean & organized work environment
which will assist in quick defects discovery and also
reduce the time wasted in searching for information
or tools.
5 elements of Standardized work environment :
Sort
Set in order
Shine
Standardize
Sustain
12. Why Are We Different??
A. Our Integrated Center has almost all the facilities the
Diabetic needs, available in one place in EIDC.
B. Diabetes Educators – a real added value to the service
we are delivering to our patients that is nearly rare all
over Egypt.
C. Awareness, Prevention, patient education and health
care professional education is a priority for EIDC and
we have the will, the knowhow and the facilities
needed to accomplish those medical services.
D. Clinicruise is EIDC Electronic Medical Record (EMR)
system :-
1. An electronic medical record (EMR) is a digital
version of a paper chart that contains all of a
patient’s medical history, examination,
investigations, diagnosis and treatment.
2. Our EMR is more beneficial than paper records
because it allows us to:
• Track data over time.
• Identify patients who are due for preventive visits
and screenings.
• Monitor how patients measure up to certain
parameters, such as vaccinations and blood
pressure readings.
• Improve overall quality of care in practice.
12
13. Why Are We Different??
E. EIDC Management Protocols are all based on IDF
"International Diabetes Federation" Guidelines.
They are documented and will be strictly followed
by the whole EIDC team.
F. EIDC Quality Manual have been developed
beforehand, so we will start with a Quality
Assurance System that will monitor and control
our practices from the very beginning.
G. Advanced Investigations needed for Diabetes Care
are available in the center :
1. HbA1c measurement by a device certified by
National Glycohemoglobin Standardization
Program (NGSP) in the USA which is the
reference approved by IDF.
2. Digital Retinal Photography Camera; will be
available next July to help in practical and
cost effective recommended follow up for
detection of early signs of retinopathy to
guard against deterioration.
3. Doppler device for peripheral vascular study.
13
14. Our References
•IDF publications for our Protocols
1. THE GLOBAL IDF/ISPAD GUIDELINE FOR DIABETES
IN CHILDHOOD AND ADOLESCENCE
2. GLOBAL GUIDELINE FOR TYPE 2 DIABETES 2012
3. 2011 GUIDELINE FOR MANAGEMENT OF
POSTMEAL GLUCOSE IN DIABETES
4. IDF-MANAGING OLDER PEOPLE WITH TYPE 2
DIABETES GLOBAL GUIDELINE
5. ORAL HEALTH FOR PEOPLE WITH DIABETES
6. GLOBAL GUIDELINE PREGNANCY AND DIABETES
7. SELF-MONITORING OF BLOOD GLUCOSE IN NON-
INSULIN TREATED TYPE 2 DIABETES
15. Our References
IDF Resources For Diabetes Educators Courses
• INTERNATIONAL CURRICULUM FOR DIABETES
HEALTH PROFESSIONAL EDUCATION
• DIABETES EDUCATION MODULES
• INTERNATIONAL DIABETES EDUCATOR E-
LEARNING (IDEEL)
British National Formulary
• BNF 66 March 2014
International Standard (ISO 9001:2008)
• For Quality Management Systems controlling
all EIDC activities
