Presentation made to Hinds CC Honors In Action Forum. Emphasis placed on how mobile communications (smart phones) have changed communication in the workplace. Video about Mad Genius can be viewed at madg.com

1. October 1, 2014
ABOUT | COMMUNICATION
madg.com
For Better And Worse
How mobile communication is changing communication

2. | ABOUT
ABOUT | COMMUNICATION

3. ABOUT | COMMUNICATION
Tour the lab.
Meet the team.

5. ABOUT | COMMUNICATION
What IS Communication?
THOUGHT > information existing in mind of sender
ENCODE > the nature in which info is sent
DECODE > the nature in which it is received

6. ABOUT | COMMUNICATION
What IS Communication?
COMMAND
ALERT
PERSUADE
DEFEND
COLLABORATE
IMPRESS
ENTERTAIN

7. ABOUT | COMMUNICATION
Mobile Communication for Better & Worse
Obstacles it’s overcoming
CLOSES DISTANCE BETWEEN PEOPLE
WORLDS APART
INSTANT LIFE-CHANGING NEWS
FIGHTS INTIMIDATION & OPPRESSION

8. ABOUT | COMMUNICATION

9. ABOUT | COMMUNICATION

10. ABOUT | COMMUNICATION
Mobile Communication for Better & Worse
Obstacles it’s overcoming Obstacles it’s creating
CLOSES DISTANCE BETWEEN PEOPLE
WORLDS APART
INSTANT LIFE-CHANGING NEWS
FIGHTS INTIMIDATION & OPPRESSION
CREATES DISTANCE BETWEEN PEOPLE
IN SAME ROOM
INSTANT LIFE-DESTROYING RUMORS
FEEDS INTIMIDATION & OPPRESSION

11. ABOUT | COMMUNICATION

12. ABOUT | COMMUNICATION
Mobile Communication for Better & Worse
Obstacles it’s overcoming Obstacles it’s creating
CLOSES DISTANCE BETWEEN PEOPLE
WORLDS APART
INSTANT LIFE-CHANGING NEWS
FIGHTS INTIMIDATION & OPPRESSION
MAKES WORK MORE PRODUCTIVE
CREATES DISTANCE BETWEEN PEOPLE
IN SAME ROOM
INSTANT LIFE-DESTROYING RUMORS
FEEDS INTIMIDATION & OPPRESSION
MAKES WORK LESS PRODUCTIVE

13. ABOUT | COMMUNICATION

14. ABOUT | COMMUNICATION
Workplace
How do Mobile Communications make us less productive?
FRAGMENTATATION > Multi-tasking at work on rise, now multi-tasking home at work.
DISTRACTION > 11 min. between interruptions, 25 min. before returning to complete.
ISOLATION > We become more reserved, self-centered. “Lunch anyone? Nah.”
Sources: http://polygrafi.com/2013/12/03/the-negative-affects-of-cell-phones-in-the-workplace/
http://www.useoftechnology.com/technology-workplace-2/

15. ABOUT | COMMUNICATION
Workplace
How do Mobile Communications make us less productive?
SEMANTICS > In Rhode Island, “cabinet” = “milkshake, 40+ “kicks” = “fun”.
LOSING SUBTLE NUANCES > Dude! Duuuude. Dude?
GETTING TANGLED IN THREADS > Everyone “chime in!”
OVERLOAD (CC’s for CYA’s) > Adding everyone makes you a loquacious kowtower.*
Sources: http://www.examiner.com/article/is-your-workplace-suffering-from-psychological-noise
http://www.enotes.com/homework-help/what-barriers-communication-organization-73877
*a.k.a. a wordy brownnoser.

16. ABOUT | COMMUNICATION
Workplace – Being Better with Mobile Comms
The QUALITY, not the QUANTITY of your communications
will affect the quality of your career (and your life).

17. ABOUT | COMMUNICATION
Workplace – Being Better with Mobile Comms
In life, it depends how you want to spend your time.

18. ABOUT | COMMUNICATION
Workplace – Being Better with Mobile Comms
In life, it depends how you want to spend your time.
In work, it depends on how you should spend their time.

19. ABOUT | COMMUNICATION
Workplace – Being Better with Mobile Comms
AVOID “E-MANIFESTOS” > Write them at home, don’t send them. Obey the “24-hour rule.”
KEEP E-COMMS TO 50 WORDS OR LESS > If you really want to be heard, say less.
SCHEDULE UNPLUGGED MEETINGS WITH YOURSELF > Turn ALL alerts off.
DON’T “CC” JUST TO “CYA” > A boss worth having will love your for it.
TAKE NOTES BY HAND > Less distraction, more likely to retain.
JOIN THE OCCASSIONAL GIFALANCHE > Keep it clean, keep it smart.

20. ABOUT | COMMUNICATION
For The Curious
Article: Cell phones slowing down service
in restaurants. Wait times have doubled
because customers are too busy
with their screens.
http://dailym.ai/1mO9jiC
1970 2014

21. October 1, 2014
ABOUT | COMMUNICATION
madg.com
Questions & Answers