16th May 2013Combatting the data headaches of the digital ageCombatting the data headaches of thedigital ageIan Sinclair –...
16th May 2013Combatting the data headaches of the digital ageWho are IPL?Trusted, independent consulting and IT solutions•...
16th May 2013Combatting the data headaches of the digital age 2“data headache”?• The total amount of global data is expect...
16th May 2013Combatting the data headaches of the digital age 3headache• Digital by Default can only mean one thing…more d...
16th May 2013Combatting the data headaches of the digital age 4Your people need to be skilledin managing informationas an ...
16th May 2013Combatting the data headaches of the digital age 5skilled in information and data• They used to be, but they ...
16th May 2013Combatting the data headaches of the digital age 6manage• It‟s a critical business asset• Challenges:– Multip...
16th May 2013Combatting the data headaches of the digital age 7analyse• Wider than traditional Management Information– Tre...
16th May 2013Combatting the data headaches of the digital ageSummary• You can‟t ignore this, data will continue togrow at ...
16th May 2013Combatting the data headaches of the digital age
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Eduserv Symposium 2013 - Combatting the data headaches of the digital age

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Ian Sinclair, IPL presents 'Combatting the data headaches of the digital age', at the Eduserv Symposium 2013: In with the new.

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Eduserv Symposium 2013 - Combatting the data headaches of the digital age

  1. 1. 16th May 2013Combatting the data headaches of the digital ageCombatting the data headaches of thedigital ageIan Sinclair – Head of Public Sector Consulting
  2. 2. 16th May 2013Combatting the data headaches of the digital ageWho are IPL?Trusted, independent consulting and IT solutions• Bath based, 300 staff, £28M+ turnover• 35 years track record• Clients large and small, local and global, all sectorsBusiness Consulting• Turning information into a strategic asset:• Information Management• Enterprise Architecture• Business Process Management• It isn‟t all about technology
  3. 3. 16th May 2013Combatting the data headaches of the digital age 2“data headache”?• The total amount of global data is expected to grow to 2.7 zettabytesduring 2012 (up 48% from 2011)*– Equivalent of every person sending 30 tweets/hour for the next 1200years!• Enterprises will manage 50 timesmore data and files will grow 75times in the next decade• 80% of the world‟s data isunstructuredWhat do I mean by the* IDC Digital Universe Study 2011 (a zettabyte = 1021 bytes)
  4. 4. 16th May 2013Combatting the data headaches of the digital age 3headache• Digital by Default can only mean one thing…more data– More data to manage– More data to analyse• It‟s a double-edged sword:– Online delivery of services cuts costs– BUT managing this data has added cost• Action is required to manage this asset – now• Think finances, think people, think property• This is not solely a technology issue – it requires people with the rightskills“Policy” is adding to this
  5. 5. 16th May 2013Combatting the data headaches of the digital age 4Your people need to be skilledin managing informationas an asset
  6. 6. 16th May 2013Combatting the data headaches of the digital age 5skilled in information and data• They used to be, but they aren‟t anymore• Not new, but maybe new to the Public Sector– Pre the “data explosion”– Regulation and legislation provide the stick (CEOs go to jail)– You‟ll just be fined• This is everyone‟s responsibility– Requires a culture change, this is not something “IT do”– Training and education is critical• „IM Basics‟– Housekeeping, metadata, qualityYour people need to be
  7. 7. 16th May 2013Combatting the data headaches of the digital age 6manage• It‟s a critical business asset• Challenges:– Multiple citizen touchpoints and at all levels– Increase in volume, variety and velocity• Formal governance supported by stewards and custodians• CRM = Citizen Relationship Management• Skills required:– Assurance: Data Quality, Master Data Management– Retention: Records Management, Archiving, Digital Continuity– Find: Enterprise SearchMore data to
  8. 8. 16th May 2013Combatting the data headaches of the digital age 7analyse• Wider than traditional Management Information– Trend analysis, predictive analytics, performance analysis• „Tell a story with data‟• Data visualisation:– Interactive dashboards, heatmaps, bubblemaps– Layering of data– For internal and external consumption• Skills required:– Data analytics, mathematical bias– „Information designers‟ to exploit the technology (presentation layer)More data to
  9. 9. 16th May 2013Combatting the data headaches of the digital ageSummary• You can‟t ignore this, data will continue togrow at an alarming rate• Asset management is required• A lot can be learned from the PrivateSector, don‟t reinvent the wheel
  10. 10. 16th May 2013Combatting the data headaches of the digital age
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