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Anysite.com                        Other Brand

                                             Your
                                             B2B
                                            Brand




                                             OTHER
                     Other Brand             BRAND




   866.497.5505 | www.bizo.com | Follow us on Twitter: @bizo
T      he marketing industry has gone through a seismic shift in recent years:
       Today, it’s far more difficult to reach your target consumers through
traditional media buys in magazines or radio. Americans are now spending close
to 20 hours each week1 on the Internet, across more than 644 million websites.2

Faced with a wide array of options, the buyer is able to choose where and how
to consume information, making it more difficult for marketers to control their
brand message. Today’s buyers make decisions largely based on factors such as
recommendations from friends and social networking contacts; user-generated
reviews; and information provided by other companies. A decade ago, a phone
call from a sales representative might have marked the start of the buying cycle;
however, with the large amount of information available online, many prospects
have gathered information and are close to making a purchasing decision before
having contact with a company.

In order to cut through the noise and regain control of the buying cycle,
marketers must use more sophisticated tactics to target individual consumers
with personalized messages that will make an impact. The solution lies in
targeted display advertising: It’s now possible to utilize data to create and deliver
highly personalized display advertising experiences to your prospects, no matter
where they are on the web—and even to reconnect with lost leads through a
process known as retargeting, which allows you to display ads to prospects
who’ve already visited your website or clicked on your shared links via social
media channels.

Follow these six steps to deliver a display advertising campaign that
gets results:


1.	Clearly define your goals and metrics based on
       where your prospects are in the funnel.
       Before initiating your marketing campaign, determine your goals
       for the campaign, in terms of where your prospects are in the buying process
       (e.g. awareness, education, or evaluation) and what actions you want your
       prospects to take (i.e., recognize your brand over your competitors, register

                                                                                   Continued »


 1
     “Understanding The Changing Needs Of Consumers,” Forrester 2012.
 2
  “March 2012 Web Server Survey,” Netcraft 2012.
 	http://news.netcraft.com/archives/2012/03/05/march-2012-web-server-survey.html
for a webinar, or purchase a product). How you define success will differ
      depending on which stage of the buying process your prospects are in,
      so develop your success metrics accordingly. For example, if you want to
      increase brand awareness in your target market, your success metrics might
      include brand lift, brand recall, and branded search lift. However, if you’re most
      interested in generating leads, you’ll want to measure leads, cost per lead, and
      website conversion lift. Collect current analytics data to determine a baseline
      for the metrics based on your existing marketing efforts, which can serve as a
      control group to compare with the results of your display campaign.

         Success snapshot
                                    To boost awareness of its national conference, the Direct
                                    Marketing Association created a comprehensive targeted
                                    display campaign aimed at two target markets: marketing
                                    executives across the United States, and marketing executives
                                    on the West Coast. The campaign saturated the two groups
                                    of prospects with ads optimized for each segment, priming
                                    these segments for the retargeting efforts that drove 75% of
                                    the campaign’s conversions.



2.	Find out exactly who your buyers are.
      Just as prospects are able to find out more information about
      vendors before they make a purchasing decision, vendors are
      likewise able to gain access to significant amounts of data about individual
      prospects and segment groups. Make the most of this opportunity by
      segmenting your prospects according to categories such as industry, job
      function, and company size.

      Use your campaign to build awareness of your brand and fill your marketing
      pipeline with qualified leads. Display advertising can help prospects
      identify and remember your brand: United Internet Media found that 6% of
      participants who’d previously been unaware of a particular brand were able
      to recall that brand without assistance after viewing a display ad. For aided
      brand recall, that rate jumped to 26% of participants.3




                                                                                        Continued »


 3
     “Brand awareness and digital: An IAB Europe White Paper,” June 2010, IAB Europe.
Success snapshot
                      Edible Arrangements, a fresh fruit basket business concept,
                      was seeking additional franchisees, and launched a display
                      campaign to drive qualified leads to the company’s franchisee
                      website. The business researched its existing franchise
                      operators, and created a highly targeted campaign to
                      attract high net worth individuals with business experience.
                      Following the initial large-scale outreach effort, the company
                      retargeted prospects who’d clicked on their content, displaying
                      ads to them on an ongoing basis to increase their likelihood
                      of continuing through the marketing funnel. By making a
                      concerted effort to attract and retarget highly qualified leads,
                      the company achieved a conversion rate 23% higher than its
                      results from the previous year.



3.	 ustomize your ad creative to fit the needs of
  C
  each segment.
  By carefully segmenting your prospects according to industry,
  job function, company size, and whether they’ve visited your
  site previously, you can create impactful display ads that are designed to
  hit your prospects’ pain points, wherever they are in the buying process. For
  instance, an ad targeted to senior executives in the finance industry might
  point to a case study regarding the solution your company provided for a
  Fortune 500 bank; when retargeting that same prospect, you might provide
  a sales-focused message offering a 30-day trial for your subscription-based
  service, since that individual is now in the decision-making stage of the
  marketing funnel. Browser-based cookies and other targeting technology
  can help deliver specific types of offers and content that will encourage that
  individual to take further action on your website.

   Success snapshot
                      Syncplicity, a cloud-based file synchronization solution,
                      launched a display ad campaign with targeted ads focused on
                      three separate customer segments that influence the buying
                      decision: business users, IT staff, and CXOs. Each group has
                      different concerns, so the company developed three distinct
                      sets of display creative and landing pages with messaging
                      that emphasized each segment’s pain points. As a result,
                      Syncplicity saw an overall positive trend in website visits from
                      key groups, and an increase in sign-up conversions.
                                                                             Continued »
4.	Use retargeting to regain control of lost leads.
       While a lot of your most qualified prospects will visit your website,
       they usually don’t convert into buyers immediately. In a crowded
       online media landscape, your opportunity to capture these buyers
       is limited; they will soon be flooded with offers from your competitors, and
       may conduct their own research that could lead them to another vendor. To
       stack the odds in your favor, it makes sense to invest in retargeting to draw
       interested consumers back into your marketing funnel. Because retargeting
       keeps your brand in front of interested prospects wherever they go on the
       Web, it can have a big impact on your conversion rates: A study by ValueClick
       and comScore found that retargeted display ads resulted in a 1,046% lift in
       trademark searches.4

       Success snapshot
                                    UpSellit, a company that helps businesses reconnect with
                                    abandoned website visitors, used a retargeting campaign to
                                    boost the efficiency of its own display advertising strategies.
                                    Visitors from the retargeting campaign were twice as likely to
                                    convert as pay-per-click advertising viewers.



5.	 se a multi-channel attribution system to give
  U
      proper credit to the channels who have influenced
      a B2B conversion.
      Marketing campaigns are expensive, and it’s important to account for the
      impact of every dollar spent so that you can better optimize your next
      campaign. When running more than one marketing campaign at a time, it’s
      essential to use a multi-channel attribution system, rather than a “last-click”
      model, will help you determine the true impact of each touchpoint. For
      instance, a consumer might have seen a display ad twice before clicking on
      a keyword ad; under a last-click model, the search campaign would improperly
      receive full credit for the conversion. In a multi-attribution model, you
      can examine all of the interactions a prospect has had with your brand,
      and weigh each interaction accordingly to determine the ROI of each
      marketing approach.


                                                                                                            Continued »

 4
     “When Money Moves to Digital, Where Should It Go? Identifying the Right Media Placement Strategies for Your Display
     Campaigns,” September 2010, comScore and ValueClick Media.
Success sTORY
                      To reach new customers, Bizo uses its own targeted
                      advertising technology in addition to a number of other
                      marketing strategies, including email marketing, search
                      advertising, webinars, and industry events. In determining
                      the ROI on each strategy, the company applies a multi-touch
                      attribution methodology that involves evenly dividing the value
                      of a new business opportunity among all the channels involved,
                      not just the first or last touch. For instance, by using the
                      multi-attribution approach, Bizo found that webinars were
                      68% more effective in driving leads than they’d appeared
                      to be under a first-touch model. By properly attributing the
                      effectiveness of various marketing channels, Bizo is able to
                      more accurately optimize its marketing budget for future
                      campaigns.



6.	Optimize your campaign through every stage
   of the sales funnel.
   Over the course of your display campaigns, create a
   comprehensive marketing strategy for prospects at every stage
   of the funnel, with goals relevant to each group. For top-funnel prospects,
   focus on display saturation to increase awareness; for mid-funnel prospects,
   focus on building trust and engagement through the development of relevant
   content; and for bottom-funnel prospects, use display retargeting to increase
   conversions.

   Success sTORY
                      Bizo’s own approach to digital marketing includes a three-
                      phased approach. In the top of the funnel, Bizo saturates
                      targeted audiences with relevant display ads to raise
                      awareness and brand recall. For mid-funnel audiences, Bizo
                      focuses on promoting branded content to users through
                      social media platforms, increasing page views by nearly 50%.
                      For bottom-funnel prospects, Bizo uses retargeting to drive
                      conversions, increasing form submission by 63%.




                         866.497.5505 | www.bizo.com | Follow us on Twitter: @bizo

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Whitepaper 6 stepstokillerdisplayadcampaign

  • 1. Anysite.com Other Brand Your B2B Brand OTHER Other Brand BRAND 866.497.5505 | www.bizo.com | Follow us on Twitter: @bizo
  • 2. T he marketing industry has gone through a seismic shift in recent years: Today, it’s far more difficult to reach your target consumers through traditional media buys in magazines or radio. Americans are now spending close to 20 hours each week1 on the Internet, across more than 644 million websites.2 Faced with a wide array of options, the buyer is able to choose where and how to consume information, making it more difficult for marketers to control their brand message. Today’s buyers make decisions largely based on factors such as recommendations from friends and social networking contacts; user-generated reviews; and information provided by other companies. A decade ago, a phone call from a sales representative might have marked the start of the buying cycle; however, with the large amount of information available online, many prospects have gathered information and are close to making a purchasing decision before having contact with a company. In order to cut through the noise and regain control of the buying cycle, marketers must use more sophisticated tactics to target individual consumers with personalized messages that will make an impact. The solution lies in targeted display advertising: It’s now possible to utilize data to create and deliver highly personalized display advertising experiences to your prospects, no matter where they are on the web—and even to reconnect with lost leads through a process known as retargeting, which allows you to display ads to prospects who’ve already visited your website or clicked on your shared links via social media channels. Follow these six steps to deliver a display advertising campaign that gets results: 1. Clearly define your goals and metrics based on where your prospects are in the funnel. Before initiating your marketing campaign, determine your goals for the campaign, in terms of where your prospects are in the buying process (e.g. awareness, education, or evaluation) and what actions you want your prospects to take (i.e., recognize your brand over your competitors, register Continued » 1 “Understanding The Changing Needs Of Consumers,” Forrester 2012. 2 “March 2012 Web Server Survey,” Netcraft 2012. http://news.netcraft.com/archives/2012/03/05/march-2012-web-server-survey.html
  • 3. for a webinar, or purchase a product). How you define success will differ depending on which stage of the buying process your prospects are in, so develop your success metrics accordingly. For example, if you want to increase brand awareness in your target market, your success metrics might include brand lift, brand recall, and branded search lift. However, if you’re most interested in generating leads, you’ll want to measure leads, cost per lead, and website conversion lift. Collect current analytics data to determine a baseline for the metrics based on your existing marketing efforts, which can serve as a control group to compare with the results of your display campaign. Success snapshot To boost awareness of its national conference, the Direct Marketing Association created a comprehensive targeted display campaign aimed at two target markets: marketing executives across the United States, and marketing executives on the West Coast. The campaign saturated the two groups of prospects with ads optimized for each segment, priming these segments for the retargeting efforts that drove 75% of the campaign’s conversions. 2. Find out exactly who your buyers are. Just as prospects are able to find out more information about vendors before they make a purchasing decision, vendors are likewise able to gain access to significant amounts of data about individual prospects and segment groups. Make the most of this opportunity by segmenting your prospects according to categories such as industry, job function, and company size. Use your campaign to build awareness of your brand and fill your marketing pipeline with qualified leads. Display advertising can help prospects identify and remember your brand: United Internet Media found that 6% of participants who’d previously been unaware of a particular brand were able to recall that brand without assistance after viewing a display ad. For aided brand recall, that rate jumped to 26% of participants.3 Continued » 3 “Brand awareness and digital: An IAB Europe White Paper,” June 2010, IAB Europe.
  • 4. Success snapshot Edible Arrangements, a fresh fruit basket business concept, was seeking additional franchisees, and launched a display campaign to drive qualified leads to the company’s franchisee website. The business researched its existing franchise operators, and created a highly targeted campaign to attract high net worth individuals with business experience. Following the initial large-scale outreach effort, the company retargeted prospects who’d clicked on their content, displaying ads to them on an ongoing basis to increase their likelihood of continuing through the marketing funnel. By making a concerted effort to attract and retarget highly qualified leads, the company achieved a conversion rate 23% higher than its results from the previous year. 3. ustomize your ad creative to fit the needs of C each segment. By carefully segmenting your prospects according to industry, job function, company size, and whether they’ve visited your site previously, you can create impactful display ads that are designed to hit your prospects’ pain points, wherever they are in the buying process. For instance, an ad targeted to senior executives in the finance industry might point to a case study regarding the solution your company provided for a Fortune 500 bank; when retargeting that same prospect, you might provide a sales-focused message offering a 30-day trial for your subscription-based service, since that individual is now in the decision-making stage of the marketing funnel. Browser-based cookies and other targeting technology can help deliver specific types of offers and content that will encourage that individual to take further action on your website. Success snapshot Syncplicity, a cloud-based file synchronization solution, launched a display ad campaign with targeted ads focused on three separate customer segments that influence the buying decision: business users, IT staff, and CXOs. Each group has different concerns, so the company developed three distinct sets of display creative and landing pages with messaging that emphasized each segment’s pain points. As a result, Syncplicity saw an overall positive trend in website visits from key groups, and an increase in sign-up conversions. Continued »
  • 5. 4. Use retargeting to regain control of lost leads. While a lot of your most qualified prospects will visit your website, they usually don’t convert into buyers immediately. In a crowded online media landscape, your opportunity to capture these buyers is limited; they will soon be flooded with offers from your competitors, and may conduct their own research that could lead them to another vendor. To stack the odds in your favor, it makes sense to invest in retargeting to draw interested consumers back into your marketing funnel. Because retargeting keeps your brand in front of interested prospects wherever they go on the Web, it can have a big impact on your conversion rates: A study by ValueClick and comScore found that retargeted display ads resulted in a 1,046% lift in trademark searches.4 Success snapshot UpSellit, a company that helps businesses reconnect with abandoned website visitors, used a retargeting campaign to boost the efficiency of its own display advertising strategies. Visitors from the retargeting campaign were twice as likely to convert as pay-per-click advertising viewers. 5. se a multi-channel attribution system to give U proper credit to the channels who have influenced a B2B conversion. Marketing campaigns are expensive, and it’s important to account for the impact of every dollar spent so that you can better optimize your next campaign. When running more than one marketing campaign at a time, it’s essential to use a multi-channel attribution system, rather than a “last-click” model, will help you determine the true impact of each touchpoint. For instance, a consumer might have seen a display ad twice before clicking on a keyword ad; under a last-click model, the search campaign would improperly receive full credit for the conversion. In a multi-attribution model, you can examine all of the interactions a prospect has had with your brand, and weigh each interaction accordingly to determine the ROI of each marketing approach. Continued » 4 “When Money Moves to Digital, Where Should It Go? Identifying the Right Media Placement Strategies for Your Display Campaigns,” September 2010, comScore and ValueClick Media.
  • 6. Success sTORY To reach new customers, Bizo uses its own targeted advertising technology in addition to a number of other marketing strategies, including email marketing, search advertising, webinars, and industry events. In determining the ROI on each strategy, the company applies a multi-touch attribution methodology that involves evenly dividing the value of a new business opportunity among all the channels involved, not just the first or last touch. For instance, by using the multi-attribution approach, Bizo found that webinars were 68% more effective in driving leads than they’d appeared to be under a first-touch model. By properly attributing the effectiveness of various marketing channels, Bizo is able to more accurately optimize its marketing budget for future campaigns. 6. Optimize your campaign through every stage of the sales funnel. Over the course of your display campaigns, create a comprehensive marketing strategy for prospects at every stage of the funnel, with goals relevant to each group. For top-funnel prospects, focus on display saturation to increase awareness; for mid-funnel prospects, focus on building trust and engagement through the development of relevant content; and for bottom-funnel prospects, use display retargeting to increase conversions. Success sTORY Bizo’s own approach to digital marketing includes a three- phased approach. In the top of the funnel, Bizo saturates targeted audiences with relevant display ads to raise awareness and brand recall. For mid-funnel audiences, Bizo focuses on promoting branded content to users through social media platforms, increasing page views by nearly 50%. For bottom-funnel prospects, Bizo uses retargeting to drive conversions, increasing form submission by 63%. 866.497.5505 | www.bizo.com | Follow us on Twitter: @bizo