Call Center software solution provides a of functions like integrating in different channels of communication between customers and agents, automating processes and reporting in real time etc., Deepijatel.com several types of call center software solutions like predictive dialer, call routing software & call center control softwares. We have the following features
2. Computer Telephony Integration
Computer Telephony
Integration has become a default feature
for any call center application. With
integration of this call center software you
can store customers previous call history
and data. These CTI software stops kind
of situation like arising.
3. Reporting Services
Call centers must have real time
experience to interact with customers, quality
of customer services, keeping checking of
customer support for improvement, Call
center software gives solution for all these
problems, with this software integration you
can perform your task efficiently and
effectively providing real time reports.
4. Interactive Voice Responses
Interactive Voice Response System
helps to interacts with leads and customers
giving to them a solution through a set of
predetermined questions. Deepijatel.com
often develops their own IVR technology
provides technology that is stored on their
own equipment or web servers.
5.
6. www.deepijatel.com
Head Office - Hyderabad 203,
Siri Sampada Hi-Tech Plot no 2& 4,
Kavuri Hills Madhapur HYDERABAD - 500081,
ANDHRA PRADESH, INDIA.
Phone Number +91 40 49325555, 32446244
