Aidex Recovery Group is a debt collection agency founded in 2007 with offices in Jacksonville and Tampa, FL. It has a staff of 20 collectors currently with plans to expand. The management team has over 60 years of combined experience in debt collection and related fields. Aidex aims to maximize debt recoveries through an experienced staff and proprietary collection software. It offers services such as skip tracing, predictive dialing, and payment processing to support debt collection.

1. AIDEX RECOVERY GROUP
COMPANY OVERVIEW
Incorporated 2007

2. Mission Statement
• Our mission is to provide every client
Our mission is to provide every client
with professional, secure and
proficient collection service.

3. Office Locations
• Home office is located in Jacksonville, FL.
Currently set up for 20 collectors with the
Currently set up for 20 collectors with the
ability to expand with minimal lead time to
50+ collection staff.
50+ collection staff.
• Satellite office located in Tampa, FL.

4. The Management Team
• Jordan Katz, CEO. An attorney with over 17 years experience
d h
in Default Servicing, Loss Mitigation and Secured Collections.
• Dan Herrejon, Director of Operations. A senior collection
Dan Herrejon, Director of Operations. A senior collection
management professional with over 28 years experience with
the demonstrated ability to surpass goals as well as lead and
motivate employees.
ti t l
• Jennie Zimdars, Director of Marketing and Client Relations.
Over 15 years in the collection industry successfully managing
y y y g g
a wide range of portfolios for multiple national commercial
and consumer clients.

5. Goals and Objectives
• Our goal is to be persistent with our client’s bad debts in
order to achieve unprecedented results and exceed
expectations.
p
• Our fundamental objective is to maximize recoveries by
combining our experienced collection staff with
progressive technologies.
i t h l i
• We are big enough to handle any size portfolio but small
enough to provide the required attention our clients
g p q
deserve.

6. Security
• 100% call recording – inbound and outbound, dialer
and manual.
• All li
All client accounts are retained in our highly secured
i di hi hl d
environment.
• Confidential information is ne er shared ith an
Confidential information is never shared with any
third party vendors.
• We protect all client confidences and information
We protect all client confidences and information.

7. Collector Compliance
• Member of ACA International.
Member of ACA International.
• Pre‐employment screening – criminal background
checks.
• Semi‐annual FDCPA and State regulations testing.
• Adherence to all state and federal guidelines.
Adherence to all state and federal guidelines.
• Industry specific training.
• Comprehensive collection software training
Comprehensive collection software training.
• Management account auditing.

8. Latitude Collection Software
• Customized reporting.
• Secured FTP site for account transfers.
Secured FTP site for account transfers
• Client web access.
• Latitude provides us the ability to integrate
client and vendor systems in multiple data
forms.

9. Account Work Form
Here is a
screenshot of
our collector’s
ll ’
work form in
its user
friendly
y
Windows
environment .
We provide
no cost
no cost
system
training for all
our clients
through Web
Access.

10. Batch Track Performance Report
Batch Track Performance Report
Here is an example of one of our standard Crystal Reports. Our system also
allows us to design any report you need.
allows us to design any report you need

11. Standard Stair Step Report
Standard Stair Step Report
Here is another report screenshot. You would have secured remote access to pull this or
Here is another report screenshot You would have secured remote access to pull this or
a customized report at any time for your assigned accounts.

12. Technology & Services
• Pre boarding scrubs (bankruptcy deceased phone &
Pre‐boarding scrubs (bankruptcy, deceased, phone &
address)
• Credit scoring
Credit scoring
• Predictive dialing
• Skip tracing
S p t ac g
• Customizable letter campaigns
g
• Bi‐lingual collection staff
• Real time credit or debit card payment processing

13. Risks and Rewards
• RISK‐ Poor performance will result in lost
revenue.
• REWARD‐ Our professional, courteous
REWARD Our professional, courteous
and compliant collection staff will…
RECLAIM YOUR REVENUE
RECLAIM YOUR REVENUE