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SENIOR CONCERNS

          By:

  Claire E. Cunningham
  clairec529@msn.com




     January 2011
Introduction


This is not a classic problem/solution paper. Instead it’s meant to be a
discussion-starter. I am just beginning to learn about the concerns facing
people as they age. I have opinions but no answers. I see that different
programs are being tried, but it seems we’re in that messy stage where we
don’t yet have enough data to tell us what’s working best.

My interest in issues facing older adults comes from three sources.

•   First is my 92-year-old mother who calmly faces the challenges life throws
    at her and deals with them. Through her I’ve become aware of some of the
    not-so-pleasant things our older adults face.

•   Second is the fact that I am part of the aging baby boomer cohort and have
    a personal interest in what’s in store.

•   Third is that so many friends, colleagues, and acquaintances are faced with
    how to serve the needs of their aging parents.

I wish I had fixes to recommend, but I don’t. I believe an important part of the
solution is changing attitudes towards aging. My expertise in marketing and
communications could help with this task.

I’ve included some of the programs I know of as “Solution Ideas”, but the list’s
not complete. Let’s keep sharing so we know what’s being tried and how it’s
going.




Claire E. Cunningham                                                      Page 2
Method


To get smarter about issues facing seniors, I posed a question on an Internet
forum of professionals who provide care services to seniors. The question was:


      What do you see as the top 3 issues facing seniors besides health,
      insurance, and where to live?
A four-week discussion ensued, with over 30 people participating. While this
wasn’t a scientifically conducted survey, responses pointed clearly to two major
issues:

   1. The desire for independence



   2. The negative realities of isolation and loneliness



Since gathering these answers I’ve talked to experts, researched programs, and
attended a local conference to learn more about solutions.




Claire E. Cunningham                                                     Page 3
#1 Issue:
      Independence – How to hang on to it


Is it any surprise that in this, the land of the free and home of the brave,
retaining independence is a major issue for older adults? As children,
teenagers, and young adults we strive to separate ourselves from our parents
and move out into the world on our own. We want to make our own decisions
and even our own mistakes (of course, a safety net is appreciated).

Seniors are loath to give up their hard-won independence. They want CHOICE.
Their choice. Not decisions forced on them by circumstances or family.

Several issues relate to independence:

   1. Housing: Most seniors (some studies say as many as 90%) want to stay in
      their own homes as long as possible. This can require a multitude of
      services plus overall coordination. For others, though, the freedom of a
      planned retirement community is ideal.



   2. Finances: Whether it’s Social Security, savings, a pension, or a
      combination of sources, retired adults have concerns about whether
      they’ll have enough to fund retirement. With life expectancies increasing,
      a stagnating economy, and rising medical and housing costs, money
      concerns are very real.

      Some baby boomers who were looking forward to comfortable early
      retirements have been hit by unemployment, shrunken 401Ks, or
      disappearing pensions. Retirement may have to come later for this
      generation, and government programs like Social Security and Medicare
      may be not be able to handle the boomers.




Claire E. Cunningham                                                     Page 4
3. Transportation: When an older adult gives up driving, he or she becomes
      dependent on family, friends, and/or public transportation to get around.
      Appointments, shopping, and social get-togethers transform from
      independent, often spontaneous, activities into events that require
      planning ahead and asking for help. Asking for assistance can be
      demoralizing.



   4. Nutrition/meals: For some seniors getting nutritious meals consistently is
      a problem.
           Perhaps she doesn’t know how to cook.
           Could be he can’t get to the grocery store.
           Maybe the loss of a spouse has left her too depressed to eat.
           Possibly money worries mean he skips meals.


      Poor nutrition can lead to physical and mental health issues.



   5. Health care/insurance: As we age we’re more apt to have medical issues –
      arthritis, hearing loss, macular degeneration, high blood pressure…. Just
      ask an actuary. The need for medical care goes up as we get older.



   6. Personal and/or health care: When a senior can no longer do a task for
      himself or herself, their concerns are who will do it and will the provider
      have their best interests in mind. Options and choices may soften the
      feeling of loss.

Solution Ideas
Issue #1: Independence

There appears to be focus on this issue in some states. I know my own state of
Minnesota has put huge amounts of time, thought, and creativity into this, in
anticipation of the aging of the population.



Claire E. Cunningham                                                        Page 5
1. Housing

  The Village Movement: This is a grassroots community initiative that
  coordinates the delivery of services to seniors in a neighborhood. It’s
  basically neighbors helping neighbors and allows elders to stay in their
  homes. It can also alleviate loneliness by building connections within a
  community. Based on a Boston, MA, model, these initiatives require
  commitment, drive, and organization to set up and run.



  Age-in-Place Services: There are for-profit and non-profit organizations that
  will put together the services an individual or couple needs to stay in their
  home. These services can include organizing, de-cluttering, remodeling,
  transportation, and home health and personal care services.



  Retirement communities and other housing: There is a building boom in
  communities for seniors. There are many forward-thinking communities that
  offer a wealth of services and activities.



  For many seniors, though, the cost of renovating a house to make it age-in-
  place friendly is beyond their means, as is moving into a retirement
  community, as is hiring help. What can they do? Can we make all options
  available to everyone?



2. Transportation: Many communities have some sort of fixed-route transit
   system; however, it may be difficult for seniors to get to a transit stop.
   Mobility services provided by some communities for the handicapped and
   elderly require advance planning. Regular cabs are expensive. Some lucky
   communities have Independent Transportation Networks (another
   community-based co-op initiative), but not enough.




Claire E. Cunningham                                                     Page 6
3. Nutrition: The long-established Meals-on-Wheels program provides over 1
   million meals a day across the country through both delivery services and
   central locations. Deliveries and meal participation can also provide
   important human contact and interaction.

  Meals-on-Wheels and similar programs are available in many places, but not
  all. How can we ensure that no senior goes hungry?



4. Health care/insurance: Medicare is a wonderful program, but the decision
   of what type of coverage to get can be horribly confusing.



5. Finances: Good planning can help with money issues, but finding a
   trustworthy advisor can be daunting. Sharks and scams abound, and
   seniors have become wary

   How can the confusion and wariness be eased? Perhaps having trained
   advisors available is the answer. See #6 below.



6. Training for professionals: There are now more and better trained
   professionals serving the senior population. Social gerontology is growing,
   as is the field of geriatric medicine. There is also Certified Senior Advisor
   training for legal, financial, real estate, personal care, and other
   professionals who serve elders. Is this training helpful? If so, how do we
   promote it?



7. Technology: Wireless phones, computers, and assistive listening devices are
   some of the technological advances that can keep seniors independent and
   connected. Some states offer funding; however, seniors may also need
   training and advice to ensure they have the right things and know how to
   use them. How can we ensure the right tools and training get to the right
   people?


Claire E. Cunningham                                                      Page 7
#2 Issue:
      Isolation and Loneliness


This may be a more tricky issue to deal with than independence because it
involves the way in which our society views and deals with people as they age.
Attitudes are difficult to change, and the process can be complex and time-
consuming.

Certainly, getting older is not seen as glamorous. We tend to value youth
rather than experience. Older adults are often ignored or avoided.

Unless a senior has strong family connections or is active in a multi-generational
community, s/he may become isolated as friends stop driving, become
incapacitated, or die. The illness or death of a spouse can be devastating.

Isolation leads to loneliness which can exacerbate depression. These combine
to create health problems and diminish quality of life.

There are several issues related to the isolation of seniors.

1. Attitudes/Value: We are a cult of the new. We worship youth. Is it any
   wonder we don’t value the contributions and experience of our elders?



2. Community/connections: Connections with other people can keep us
   healthy. However, as people age their connections may fall apart – friends
   and spouse are no longer there; family members may have moved away.
   Even the most socially-adept senior can find it a daunting task to build a new
   community. Those who are introverted may find it impossible.




Claire E. Cunningham                                                      Page 8
3. Hearing: The prevalence of hearing loss increases as people age. (It’s
   estimated that three in ten people over 60 have some degree of hearing
   loss. About 14% of those 40-59 have some type of hearing problem.)
   Hearing loss can adversely affect a person’s ability to communicate and stay
   connected. Because there is a significant social stigma attached to hearing
   loss, many do not seek treatment. Others may not have insurance coverage
   that includes hearing aids.



4. Need for Meaningful Activity: Some people love the freedom of retirement
   and find plenty to fill their days. Others yearn for ways to use their time and
   talents in a way that contributes something.



5. End of Life: Death comes to us all, but no one wants to talk about it. The
   fact that seniors are statistically closer to death may be why they are
   avoided.

Solution Ideas
Issue #2: Isolation and Loneliness

This is a complex issue, and solutions need to be tailored for each person since
the need for interaction is individual. Some things like exercise classes,
technology, and even a Meals-on-Wheels program do double-duty, supporting
aspects of independence and alleviating isolation

1. Community/Activity

   Exercise Programs: SilverSneakers is a national example of an senior
   exercise program, but there are many local classes as well. These programs
   improve health and fitness and also help reduce loneliness by getting the
   individual involved in a group.

   Companion Programs: There are volunteer companion programs in various
   communities that provide a chance to build connections.


Claire E. Cunningham                                                       Page 9
Meaningful Activity: SCORE, “grandparenting” programs, and volunteer
   opportunities are available.

   Community connections: Exercise groups, volunteering, interaction with
   companions, service providers, or caregivers may be sufficient for some but
   not for others.

   How do we ensure that each individual has access to connections they need
   to stay healthy?



2. Hearing Loss: There are many choices in hearing aids to alleviate this loss,
   and there are providers available. Changing attitudes towards hearing loss is
   a major issue that needs to be tackled. While there is some funding available
   for hearing aids, perhaps the better answer is improving insurance coverage
   so it pays some of the cost of hearing aids.



3. End Of Life

  Hospice care: Great services are available, but there is a lack of
  understanding about the concept.

  Attitudes: Death is a universal experience, so shouldn’t we put as much care
  and effort into it as we do birth? Legal and medical details such as Advance
  Directives and wills are important, but they don’t get at the human issues.

  How can we educate about end-of-life issues and increase our level of
  comfort with the realities of death and dying?




Claire E. Cunningham                                                    Page 10
4. Attitudes/Value

  Changing the value our society places on older adults requires a shift in
  attitude – a process that may be spurred by the number of baby boomers
  and their tendency to be out-spoken and have high expectations.

  How can we harness the energy of the baby boom group and use it to
  change attitudes?




                                   Report by

                             Claire E. Cunningham
                             clairec529@msn.com




Claire E. Cunningham                                                   Page 11

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Senior concerns report by Claire E. Cunningham

  • 1. SENIOR CONCERNS By: Claire E. Cunningham clairec529@msn.com January 2011
  • 2. Introduction This is not a classic problem/solution paper. Instead it’s meant to be a discussion-starter. I am just beginning to learn about the concerns facing people as they age. I have opinions but no answers. I see that different programs are being tried, but it seems we’re in that messy stage where we don’t yet have enough data to tell us what’s working best. My interest in issues facing older adults comes from three sources. • First is my 92-year-old mother who calmly faces the challenges life throws at her and deals with them. Through her I’ve become aware of some of the not-so-pleasant things our older adults face. • Second is the fact that I am part of the aging baby boomer cohort and have a personal interest in what’s in store. • Third is that so many friends, colleagues, and acquaintances are faced with how to serve the needs of their aging parents. I wish I had fixes to recommend, but I don’t. I believe an important part of the solution is changing attitudes towards aging. My expertise in marketing and communications could help with this task. I’ve included some of the programs I know of as “Solution Ideas”, but the list’s not complete. Let’s keep sharing so we know what’s being tried and how it’s going. Claire E. Cunningham Page 2
  • 3. Method To get smarter about issues facing seniors, I posed a question on an Internet forum of professionals who provide care services to seniors. The question was: What do you see as the top 3 issues facing seniors besides health, insurance, and where to live? A four-week discussion ensued, with over 30 people participating. While this wasn’t a scientifically conducted survey, responses pointed clearly to two major issues: 1. The desire for independence 2. The negative realities of isolation and loneliness Since gathering these answers I’ve talked to experts, researched programs, and attended a local conference to learn more about solutions. Claire E. Cunningham Page 3
  • 4. #1 Issue: Independence – How to hang on to it Is it any surprise that in this, the land of the free and home of the brave, retaining independence is a major issue for older adults? As children, teenagers, and young adults we strive to separate ourselves from our parents and move out into the world on our own. We want to make our own decisions and even our own mistakes (of course, a safety net is appreciated). Seniors are loath to give up their hard-won independence. They want CHOICE. Their choice. Not decisions forced on them by circumstances or family. Several issues relate to independence: 1. Housing: Most seniors (some studies say as many as 90%) want to stay in their own homes as long as possible. This can require a multitude of services plus overall coordination. For others, though, the freedom of a planned retirement community is ideal. 2. Finances: Whether it’s Social Security, savings, a pension, or a combination of sources, retired adults have concerns about whether they’ll have enough to fund retirement. With life expectancies increasing, a stagnating economy, and rising medical and housing costs, money concerns are very real. Some baby boomers who were looking forward to comfortable early retirements have been hit by unemployment, shrunken 401Ks, or disappearing pensions. Retirement may have to come later for this generation, and government programs like Social Security and Medicare may be not be able to handle the boomers. Claire E. Cunningham Page 4
  • 5. 3. Transportation: When an older adult gives up driving, he or she becomes dependent on family, friends, and/or public transportation to get around. Appointments, shopping, and social get-togethers transform from independent, often spontaneous, activities into events that require planning ahead and asking for help. Asking for assistance can be demoralizing. 4. Nutrition/meals: For some seniors getting nutritious meals consistently is a problem.  Perhaps she doesn’t know how to cook.  Could be he can’t get to the grocery store.  Maybe the loss of a spouse has left her too depressed to eat.  Possibly money worries mean he skips meals. Poor nutrition can lead to physical and mental health issues. 5. Health care/insurance: As we age we’re more apt to have medical issues – arthritis, hearing loss, macular degeneration, high blood pressure…. Just ask an actuary. The need for medical care goes up as we get older. 6. Personal and/or health care: When a senior can no longer do a task for himself or herself, their concerns are who will do it and will the provider have their best interests in mind. Options and choices may soften the feeling of loss. Solution Ideas Issue #1: Independence There appears to be focus on this issue in some states. I know my own state of Minnesota has put huge amounts of time, thought, and creativity into this, in anticipation of the aging of the population. Claire E. Cunningham Page 5
  • 6. 1. Housing The Village Movement: This is a grassroots community initiative that coordinates the delivery of services to seniors in a neighborhood. It’s basically neighbors helping neighbors and allows elders to stay in their homes. It can also alleviate loneliness by building connections within a community. Based on a Boston, MA, model, these initiatives require commitment, drive, and organization to set up and run. Age-in-Place Services: There are for-profit and non-profit organizations that will put together the services an individual or couple needs to stay in their home. These services can include organizing, de-cluttering, remodeling, transportation, and home health and personal care services. Retirement communities and other housing: There is a building boom in communities for seniors. There are many forward-thinking communities that offer a wealth of services and activities. For many seniors, though, the cost of renovating a house to make it age-in- place friendly is beyond their means, as is moving into a retirement community, as is hiring help. What can they do? Can we make all options available to everyone? 2. Transportation: Many communities have some sort of fixed-route transit system; however, it may be difficult for seniors to get to a transit stop. Mobility services provided by some communities for the handicapped and elderly require advance planning. Regular cabs are expensive. Some lucky communities have Independent Transportation Networks (another community-based co-op initiative), but not enough. Claire E. Cunningham Page 6
  • 7. 3. Nutrition: The long-established Meals-on-Wheels program provides over 1 million meals a day across the country through both delivery services and central locations. Deliveries and meal participation can also provide important human contact and interaction. Meals-on-Wheels and similar programs are available in many places, but not all. How can we ensure that no senior goes hungry? 4. Health care/insurance: Medicare is a wonderful program, but the decision of what type of coverage to get can be horribly confusing. 5. Finances: Good planning can help with money issues, but finding a trustworthy advisor can be daunting. Sharks and scams abound, and seniors have become wary How can the confusion and wariness be eased? Perhaps having trained advisors available is the answer. See #6 below. 6. Training for professionals: There are now more and better trained professionals serving the senior population. Social gerontology is growing, as is the field of geriatric medicine. There is also Certified Senior Advisor training for legal, financial, real estate, personal care, and other professionals who serve elders. Is this training helpful? If so, how do we promote it? 7. Technology: Wireless phones, computers, and assistive listening devices are some of the technological advances that can keep seniors independent and connected. Some states offer funding; however, seniors may also need training and advice to ensure they have the right things and know how to use them. How can we ensure the right tools and training get to the right people? Claire E. Cunningham Page 7
  • 8. #2 Issue: Isolation and Loneliness This may be a more tricky issue to deal with than independence because it involves the way in which our society views and deals with people as they age. Attitudes are difficult to change, and the process can be complex and time- consuming. Certainly, getting older is not seen as glamorous. We tend to value youth rather than experience. Older adults are often ignored or avoided. Unless a senior has strong family connections or is active in a multi-generational community, s/he may become isolated as friends stop driving, become incapacitated, or die. The illness or death of a spouse can be devastating. Isolation leads to loneliness which can exacerbate depression. These combine to create health problems and diminish quality of life. There are several issues related to the isolation of seniors. 1. Attitudes/Value: We are a cult of the new. We worship youth. Is it any wonder we don’t value the contributions and experience of our elders? 2. Community/connections: Connections with other people can keep us healthy. However, as people age their connections may fall apart – friends and spouse are no longer there; family members may have moved away. Even the most socially-adept senior can find it a daunting task to build a new community. Those who are introverted may find it impossible. Claire E. Cunningham Page 8
  • 9. 3. Hearing: The prevalence of hearing loss increases as people age. (It’s estimated that three in ten people over 60 have some degree of hearing loss. About 14% of those 40-59 have some type of hearing problem.) Hearing loss can adversely affect a person’s ability to communicate and stay connected. Because there is a significant social stigma attached to hearing loss, many do not seek treatment. Others may not have insurance coverage that includes hearing aids. 4. Need for Meaningful Activity: Some people love the freedom of retirement and find plenty to fill their days. Others yearn for ways to use their time and talents in a way that contributes something. 5. End of Life: Death comes to us all, but no one wants to talk about it. The fact that seniors are statistically closer to death may be why they are avoided. Solution Ideas Issue #2: Isolation and Loneliness This is a complex issue, and solutions need to be tailored for each person since the need for interaction is individual. Some things like exercise classes, technology, and even a Meals-on-Wheels program do double-duty, supporting aspects of independence and alleviating isolation 1. Community/Activity Exercise Programs: SilverSneakers is a national example of an senior exercise program, but there are many local classes as well. These programs improve health and fitness and also help reduce loneliness by getting the individual involved in a group. Companion Programs: There are volunteer companion programs in various communities that provide a chance to build connections. Claire E. Cunningham Page 9
  • 10. Meaningful Activity: SCORE, “grandparenting” programs, and volunteer opportunities are available. Community connections: Exercise groups, volunteering, interaction with companions, service providers, or caregivers may be sufficient for some but not for others. How do we ensure that each individual has access to connections they need to stay healthy? 2. Hearing Loss: There are many choices in hearing aids to alleviate this loss, and there are providers available. Changing attitudes towards hearing loss is a major issue that needs to be tackled. While there is some funding available for hearing aids, perhaps the better answer is improving insurance coverage so it pays some of the cost of hearing aids. 3. End Of Life Hospice care: Great services are available, but there is a lack of understanding about the concept. Attitudes: Death is a universal experience, so shouldn’t we put as much care and effort into it as we do birth? Legal and medical details such as Advance Directives and wills are important, but they don’t get at the human issues. How can we educate about end-of-life issues and increase our level of comfort with the realities of death and dying? Claire E. Cunningham Page 10
  • 11. 4. Attitudes/Value Changing the value our society places on older adults requires a shift in attitude – a process that may be spurred by the number of baby boomers and their tendency to be out-spoken and have high expectations. How can we harness the energy of the baby boom group and use it to change attitudes? Report by Claire E. Cunningham clairec529@msn.com Claire E. Cunningham Page 11