Keynote presentation by Charlene Li at the ASTD Conference, in Chicago, IL, May 18, 2010. Looks at how training and organizational development will be impacted by social technologies, and the need for open leadership.

1. Open Leadership How Social Technology Can Transform The Way You Lead Charlene Li Altimeter Group May 18, 2010 1 Follow me on Twitter @charleneli #astd10

4. Open Leadership 4 Having the confidence and humility to give up the need to be in control, while inspiring commitment from people to accomplish goals

5. A culture of sharing

6. 6 Curating Engagement enhances learning Producing Commenting Sharing Watching

7. How training changes with openness 7

8. Four goals define your open strategy 8

9. Identify opportunities in real time 9

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11. Dell innovates across the organization 11 Use new listening platforms, identify in-house and external experts, and know and influence key people

12. Best Buy’s First Social Media Experts 12 Steve Bendt & Gary Koelling

13. Barry Judge CMO of Best Buy

14. 14 “I was so relieved when it was over—it was just two sentences to get started.”

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16. #1 Align openness with strategic goals 16 Examine your 2010 training and development goals Pick one where open and social can have an impact

17. #2 Find and develop your open leaders 17 Collaborative Independent Pessimist Optimist

18. #3 Embrace failure 18

19. 19 Create Sandbox Covenants

20. 20 20 Thank you Charlene Li charlene@altimetergroup.com charleneli.com/blog Twitter: charleneli For slides, send an email to slides@altimetergroup.com For more information & to buy the book visit open-leadership.com

21. 21 About Us Altimeter Group is a strategy consulting firm that provides companies with a pragmatic approach to disruptive technologies. We have four areas of focus: Leadership and Management, Customer Strategy, Enterprise Strategy, and Innovation and Design. Visit us at http://www.altimetergroup.com or contact info@altimetergroup.com.