From 3D printing to Google Glass and flexible OLEDs, augmented reality and Google’s self-driven car – technology is evolving at a breakneck speed. The digital journey is about treading uncharted and unfamiliar territory. It is riddled with questions and challenges. Is digital likely to disrupt my industry? As a leader, do I have sufficient time before launching a digital transformation? How can I scale digital initiatives across geographies? How can I leverage digital technologies to transform customer experience and operations? What are the new technologies I should focus on? What kind of governance model should we consider? Do my employees have the right digital skills? At Capgemini Consulting's Digital Transformation Research Institute, these are some of the questions we try to tackle on a continual basis. We like to explore, and prove, thinking at the edges. Is BYOD really about cost advantages? Is there a future for physical bank branches? How can governments spur economic growth through open data? Can you use games to better engage your employees? These are questions that we have been raising in our recent papers. We use our curiosity and passion about all things digital, combined with intensive research, to answer these questions. We are passionate about digital and its potential to transform and disrupt businesses. To know more about our team, please visit our web site: http://www.capgemini-consulting.com/acceleration-capabilities/digital-transformation-research-institute Our latest research papers are available here: http://www.capgemini-consulting.com/think-1

1. A Team of Digital Research Experts...
Curious and Passionate
about Digital Technologies
Working Globally
...Producing Insightful Analyses on Digital Transformation
of Sectors and Functions
... A Compilation of Perspectives on Digital
Transformation Published Twice a Year
Talking about
a revolution
Digital Transformation:
Making it Happen
Accelerating Digital
Transformation
Gearing Up for
Digital Operations
Crafting a Compelling
Digital Customer Experience
N° 05 January 2014
Gearing Up for Digital Operations
• The Second Machine Age - Erik Brynjolfsson and Andrew McAfee • ABB and the Evolution of Robotics -
Dr. Per-Vegard Nerseth • The Implications of 3D Printing for Manufacturing and the Wider Economy - David Reis
• UPS: Putting Analytics in the Driver’s Seat - Jack Levis • How HMRC’s Big Data Solution is Helping Transform the
UK’s Tax System - Mike Hainey • edX and the Transformation of Learning through Big Data - Anant Agarwal
• The Missing Link: Supply Chain and Digital Maturity - Capgemini Consulting • Backing Up the Digital Front:
Digitizing the Banking Back Oce - Capgemini Consulting • Putting Digital at the Heart of Europe - Neelie Kroes
Engaging in Conversations with Digital Thought Leaders
Anant Agarwal
Ola Kallenius Adam Pisoni Martha Lane Fox
... And Receiving Critical Acclaim from Industry Analysts
Capgemini Consulting
digital transformation offering is
“grounded in robust research”.
slideshare.net/capgemini @capgeminiconsul
linkedin.com/company/capgemini-consulting
http://www.capgemini-consulting.com
Recognized as
a Top 2
consultancy
for Thought
Leadership
Edward Haigh,
Director at Source
Capgemini Consulting’s
thought leadership about
digital transformation is
of a consistently high standard.
Where can you find our Research?
Vice President of the
European Commission
Co-founder and
CTO of Yammer
UK Digital Champion
President at edX
Member of the Divisional Board
Mercedes-Benz Cars
MIT Center for
Digital Business
MIT Center for
Digital Business
Founder and CEO of
O’Reilly Media
Andrew McAfee
What is the future of
bank branches?
How can organizations
bridge the digital skills gap?
How can governments
benefit from open data?
How mobility acts as
an enabler for digital
transformation?
How can retailers
drive footfall in-store
through digital innovation?
Are Organizations Ready For
A Multi-Trillion Dollar Internet
of Things Opportunity?
Neelie Kroes
Recent interviews
Erik Brynjolfsson
Tim O’Reilly
BIG
DATA
3D
PRINTING
The challenges of
a digital revolution