1. Student and Learning
Management System (SALM)
RI Project Team

2. Overview
TAFE in the 21st Century – are we there yet?
SALM – covers all student administration systems (current and future) under

LMBR, ie the replacement of SCI – 2009 and beyond
 This is a generational change of approach

3. STUDENT ADMINISTRATION PROJECTS (2008 – 2011)
• Auto recognition of previous TAFE studies
Automated Credit Transfer
(current)
• All student and non student payment
WebCR
• Create all offers through MEVI
(completed)
• Enhanced Institute Management of TVH students
TVH Process Improvements
• Auto calculate fees
(completed)
• Improved Customer Service
TAFECard – Non Bureau
• On demand printing
Printing (completed)
• Web portal for employers of TAFE apprentices and
Employer eServices trainees.
(completed)

4. STUDENT ADMINISTRATION PROJECTS (2008 – 2011)
• Online enrolment, payment and EOI for commercial
MEVI Commercial courses
• Online follow up of enquires
(current – May 2009)
• Comply with Commonwealth and State VET plan that
requires public provision to third party and information
REMs Improvements needs to be made available on TAFE websites
(current) • Improved management reporting on utilisation of
resources
• Replacement for CIDO
Teacher Portal
(current)
• OTEN’s personalised learning capability for all
Institutes
SAM/OLS (current) • Trialled by some Institutes in semester 2, 2009.

5. STUDENT ADMINISTRATION PROJECTS (2008 – 2011)
• Online Registration Process
MEVI ORP
• Enrolment and EOI for new enrolment.
(current – November 2009)
• Replacement for SCIS and CLAMS
SALM
• Part of the LMBR project
(current) • Possible 2011
• New class absence report for employers
CLAMs tracking (completed) • Enhancements to existing attendance reports
• Improved student tracking reports
• Web based Institute planning system
TAFE Institute Planning • Replacement for PFMO
Application (current)

6. Our Systems
 Enquiry to Alumni
 Integrated not interfaced
 Real Time

7. Our Customers
 Want it faster
 Want it now
 Want Technology
Our People
 Need to be agile.
 Understand our business in a dynamic environment at all levels.
 About to embark on one of the biggest changes to our business since
the 1970’s.
 Conversion from ‘back of house’ to ‘on demand – real time’
 @28 Feb 2009 42% RENR Not finalised (ie accepted or paid)

8. Change Enquiry
Alumni Enrolment
= TAFE in the 21st Century
Reporting Payment
Access Records

9. Challenges we face:
how to bring our people with us.
 Effective communication/consultation with all stakeholders (SALM)
Consultation that is inclusive v’s exclusive. (SALM)

 Modification of business rules (SALM)
 Advanced business planning model
 Programming delivery
 Performance reporting
 Timeliness of action (SALM)
 Training and retraining SALM)
 Change management and cultural change strategies (SALM)
 Modification to building and IT assets
 Organisational design and workforce planning

10. SALM Working Group – Riverina Institute
 Sponsor
 Graeme Stuchbery
 Members
 Matt Bennett
 Phil Chadwick
 Bronwyn Collins
 Sonia Gogala
 Linus Smith

11. SALM Working Group Role
 Future rollout and implementation of state wide Student and
Learning Management System within Riverina Institute.

12. Strategy
‘Train the Trainer’ model selecting appropriate staff from each campus

forming a collaborative network.
RI nomination on the state wide SALM working group – nominee Bronwyn

Collins.
Provide training to Campus ‘Train the Trainers’.

 Develop implementation timeframes and training plans.
 Development of training and operational resources.
 Promote resources via technology.
 SALM project to be a standard agenda item on DMF and Head Teachers
forum.
Form RI SALM Forum with membership to include Campus ‘Train the

Trainers’, to facilitate skill and resource development and network
capabilities.
 Develop minimum standards and benchmarks.
 Customise state wide operational procedures.
 Each campus/cluster will be responsible to manage implementation and
training at their campus.

13. Riverina Institute SALM Organisation Chart
Sponsor
MANEX, Joint Exec,
DMF
SALM Project Team
SALM Working Group
Representative
Temora/West
Albury / Corowa Coomealla Coota/Young Deni/Finley Griffith/Lake Leeton/Narrandera NATCOE NEC/PIC Tumut Wagga
Wyalong
Campus Train the
Trainers
SALM Institute
Forum
Teacing Staff
Admin Staff

14. Train the Trainer
• Business Technology
• Automotive Engineering
• Management and Accounting
Kim &
• Information Communication and Technology
Rosemary
• Tourism & Hospitality
• Hair & Beauty
• Community Services & Health
Maureen &
• Creative Practical Arts
____
• Vocational Access - Pathways
• Building & Construction
• Plumbing & Roof Plumbing
Leanne &
• Vocational Access - Foundation
Glenys
• Mechanical Engineering
• Electrical
• TVET
Chris &
• Commercial
Fiona
• All sections - Corowa Campus
Kellie

15. Benefits
 Sustainability of implementation.
 Consistency of message, practice and review.
 Sharing of resources
 Minimised localised deployment and inconsistent practice.
 Common implementation and processes means easier movement of
staff and shorter learning curves.
 Rather than system experts (super users) grow business system
mentors for succession purposes and avoid single point sensitivity.
 Easier for central support services to connect to Riverina Institute.
 Ownership is at the delivery unit

16. Conclusion
 Campus/Cluster management will be responsible for the
implementation at campus level.
 The project team will provide linkages, training, advice and support
for the life of the project.
 There are exciting new challenges ahead and we look forward to your
continued support.
Matt, Phil, Bronwyn, Sonia and Linus.
Acknowledgements: Simon Paine.