5. BRIGHTSTAR5
WHO IS BRIGHTSTAR?
Global Presence:
+50 Countries
on 6 Continents
Shipping Product:
+100
Countries
Handset protection &
insurance customers:
~3 million
Founded: 1997
Employees: ~5,800
$4.6
$5.7
$6.3
$6.6
2010 2011 2012 LTM
Brightstar is the world’s largest specialized
wireless distributor and a leading provider of
services to the global wireless ecosystem
Net Revenue
($ in billions)
6. BRIGHTSTAR
GLOBAL PRESENCE
Doing business in over 100 countries, local presence in 50
ARGENTINA
BOLIVIA
BRAZIL
CHILE
COLOMBIA
COSTA RICA
DOMINICAN REPUBLIC
ECUADOR
EL SALVADOR
JAMAICA
MEXICO
GUATEMALA
NICARAGUA
PANAMA
PARAGUAY
PERU
PUERTO RICO
URUGUAY
VENEZUELA
LATIN AMERICA
U.S.
CANADA
NORTH AMERICA
GERMANY
NETHERLANDS
HUNGARY
RUSSIA
SPAIN
UNITED KINGDOM
EUROPE
AUSTRALIA
BANGLADESH
FRENCH POLYNESIA
HONG KONG
INDONESIA
JAPAN
MACAU
MALAYSIA
NEW ZEALAND
SINGAPORE
THAILAND
VIETNAM
ASIA PACIFIC
BOTSWANA
DUBAI
EGYPT
MOROCCO
MOZAMBIQUE
NAMIBIA
MIDDLE EAST & AFRICA
NIGERIA
SOUTH AFRICA
TURKEY
UGANDA
ZAMBIA
6
7. BRIGHTSTAR
BRIGHTSTAR SERVICES ARE WRAPPED
AROUND THE HANDSET
7
a company that has
been built around
wireless devices
customize
distribute
accessorize
activate
insure
buy-back and
trade-in
manufacturerecycle
repair
finance
8. BRIGHTSTAR
BRIGHTSTAR’S SERVICES
Brightstar powers the global wireless device value chain
SERVICECATEGORYSERVICEDESCRIPTIONSAMPLECUSTOMERS
Increasing
revenue
streams, while
protecting
customers’
devices
Optimizing
efficiencies in
wireless
supply chain
Expanding
channel
reach and
driving demand
Enhancing
customers’
in-store, online
and mobile
experience
Offering financial
solutions to grow
the high-tier
market segment
Driving
additional
revenue by
unlocking the
residual value of
used devices
8
BUY-BACK &
TRADE-IN
SOLUTIONS
HANDSET
PROTECTION
& INSURANCE
SUPPLY CHAIN
SOLUTIONS
VALUE-ADDED
DISTRIBUTION
MULTI-CHANNEL
RETAIL
SOLUTIONS
FINANCIAL
SERVICES
9. BRIGHTSTAR
… working with cutting-
edge consumer
products…
… in a dynamic industryBig complex problems…
30%
50%
85%
70%
50%
15%
2009 2011 2013
Share of US handset sales
Smart-
phone
Feature
phone
Share of US smartphone sales
Right product
Right price
Right time
Right quantity
Right action
Right place
Right experience
OUR POSITIONING IN THE WIRELESS
SPACE MAKES FOR INTERESTING WORK
9
57% 59%
43%
29% 36%
51%
2011 2012 2013
Android
Other
iOS
10. BRIGHTSTAR
BRIGHTSTAR US & CANADA
VALUE-ADDED
DISTRIBUTION
SUPPLY
CHAIN
SOLUTIONS
HANDSET
PROTECTION
& INSURANCE
BUY-BACK &
TRADE-IN
SOLUTIONS
MULTI-
CHANNEL
RETAIL
FINANCIAL
SERVICES
• Deepest channel reach with access to operators, retailers, e-tailers, dealers and IT VARS
• Delivering products and services to over 56,000 points of sale
• Over 900 employees and 500K sq. ft. of warehouse facilities
• 9 facilities in the U.S. region
Managing
distribution to
dealers/retailers
for Verizon,
AT&T, Sprint, T-
Mobile
Supply chain
management
for
Cricket, Target
and
Walmart.com
Over 50 handset
insurance
programs at
retail
Managing
trade-in and
buy-back for
Apple, AT&T
and Best Buy
Built and
operating the
point of
activation
system in
Target stores
Piloting
accessory
financing
programs for
consumers at
mobile retailers
sample customers
10
14. BRIGHTSTAR
US OFFICES
L
B
D
S
F
S
D
M
F
C
A
L Libertyville, IL: U.S. HQ
B Boston, MA: U.S. Services Satellite
D Denver, CO: Cricket, Global Supply Chain Services HQ
S
D San Diego, CA: Cricket Device Management
A Alpharetta, GA: eSecuritel HQ
S
F San Francisco, CA: Consensus HQ
M Minneapolis, MN: Target Satellite
C Miami, FL: Corp and LatAm HQ
F Fort Worth, TX: Consensus Call Center
14
16. BRIGHTSTAR
CAMBRIDGE: INNOVATION HUB
• Epicenter of Kendall Square
technology and talent cluster
• Networking opportunities with
startups and established
companies
• High energy, interactive
environment
16
18. BRIGHTSTAR
LEADERSHIP DEVELOPMENT PROGRAM
18
Rotational Program
Managers
• Customized two year
program for each
person
• Emphasize
professional impact
and learning
opportunity in each
function
• Supply Chain Services
as home team
• Potential for one
international rotation
Reverse
Forward
Logistics
Opportunities in
many teams
Strategic Business
Development
Finance
Ops
Supply
Chain
PMO
Contracts
& PricingSales
Channels
Service
Lines
Client
Teams
IT
Office of
President
19. BRIGHTSTAR
GLOBAL OPPORTUNITIES
19
Mexico City
São Paulo
LATIN AMERICA
Libertyville
Cambridge
Miami (Corp HQ)
NORTH AMERICA
London
EUROPE
Melbourne
Bangkok
Kuala Lumpur
ASIA PACIFIC
Dubai
Istanbul
Johannesburg
MIDDLE EAST & AFRICA
22. BRIGHTSTAR
QUESTIONS?
22
>Resume drop deadline is Friday 9/30 at 5pm
>We will be interviewing at our office in Kendall Square
from 10/17 to 10/22
>ben.schlesinger@brightstarcorp.com
>wes.child@brightstarcorp.com
23. BRIGHTSTAR
WE ARE LOOKING FOR GREAT TALENT TO
HELP US ACROSS THE CLIENT LIFECYCLE
23
Prospect Pre-Sales Assess
Solution
Design
Contract Implement Operate
Strategic
Analytic
Client relationship
management
Consultative selling
Detailed
Technical
Communications
Leadership
Strategic
Client relationship
management
Detailed
Technical
Communications
Leadership
MBA
skill
set
fit
