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Using




For Business Growth
Linked In for Business Growth –
      Tools & Strategies




                      © Peter Lisney and Irun Business Intelligence 2009
Context (Blended Marketing)
                             Direct Mail       P.R.
              Field Mktg.                                 Joint Ventures


     Networking                                                        Teleseminars

  Testing &                                                                        Exhibitions
  Measuring                                                                         & Events

   Social                                                                               Print
 Networking                                                                           Advertising

    Social
 Bookmarking                                                                            SEO


     Multi-Media                                                           Blogging

                                                           Website
              Email Mktg.                                 Optimisation
                            Link Strategy   PPC/Banners



                                                          © Peter Lisney and Irun Business Intelligence 2009
Today’s Workshop
• Intros: Attendee Objectives / Challenges

• Why use Social Media? Why Linked In?

• Examples of Business Successes via Linked In

• Review your Business & Marketing Goals

• Who am I trying to target?


                                    © Peter Lisney and Irun Business Intelligence 2009
Today’s Workshop

• Setting up an account & profile

• LinkedIn Etiquette

• Groups, Events, Ads, Discussions, Answers

• What else should I be doing?

• What Next?
                                    © Peter Lisney and Irun Business Intelligence 2009
Introductions
• 30 second pitch (USP’s)

• Attendee Objectives for today / Challenges




                                    © Peter Lisney and Irun Business Intelligence 2009
Why Use Social Media?

• Social Media can (if used properly) help you or
  your brand stay ‘top of mind’ with your ideal
  prospects and customers

• If you have a relationship, when they’re in the
  market, you’re in contention and you’re above
  others who don’t

                                  © Peter Lisney and Irun Business Intelligence 2009
Why LinkedIn?

• 120m+ professionals around the world as of
  August 4, 2011

• 26m+ members in Europe

• 6m+ members in the UK



                                © Peter Lisney and Irun Business Intelligence 2009
More Facts About LinkedIn
• Professionals are signing up to join LinkedIn at a rate
  that is faster than two new members per second.
• The company is publicly held and has a diversified
  business model with revenues coming from hiring
  solutions, marketing solutions and premium
  subscriptions.
• LinkedIn has 1,515 full-time employees up from 1000
  in Jan 11 and from 500 at the beginning of 2010.


                                        © Peter Lisney and Irun Business Intelligence 2009
Facts About LinkedIn
• All 2011 Fortune 500 companies have executives that are
  LinkedIn members

• Linked In’s corporate hiring solutions are used by 75 of the
  Fortune 100 companies

• More than 2 million companies have LinkedIn Company Pages

• LinkedIn represents a valuable demographic for marketers
  with an affluent & influential membership


                                              © Peter Lisney and Irun Business Intelligence 2009
Why Use Linked In?

•   Get to know other local businesses
•   Learn from others Worldwide
•   Share your ideas and experience
•   Find new suppliers
•   Find new customers (Sales!)
•   Find new employees
•   UK Companies on LinkedIn

                                   © Peter Lisney and Irun Business Intelligence 2009
IRUN and LinkedIn
Corporate Policy & Strategy

• All members are to have an account
• Use this to publish events and market
• For clients that sign up, use to support
  marketing strategy




                                   © Peter Lisney and Irun Business Intelligence 2009
Examples of Local Successes
• Mike Cruse, Vigil Security

•   Having been on Linked-In since February this year – an earlier attempt in December 2010 was
    abandoned due to ignorance of the process – I was contacted seemingly out of the blue by a
    security consultant, requesting that we connect. Having undertaken a profile check, I decided
    to agree. A little while later, I received an e-mail asking me if I/my company would be
    interested in quoting for an electronic security project in the South-East. I was happy to say
    “Yes” and was contacted with details of the site and a meeting date.

•   What I could never have imagined was the sheer size of the project, which has involved
    proposals of between £140K & £160K. We have gone through the first 2 stages of a 3 stage
    review and now await the sign-off from the money-men.

•   Why did this take place? According to the security consultant, it was initially because my
    profile popped up on the Linked-In radar. Having been happy with my profile, the consultant
    was then very happy with the details found on our company’s website and decided to ask if
    we were interested.


                                                                     © Peter Lisney and Irun Business Intelligence 2009
Examples of Local Successes
• Would we have achieved this without Linked-In? Highly unlikely!

• How do both my directors and I feel about Linked-In? Very enthusiastic!

• Would we recommend the best use of Linked-In? Absolutely!

• More information about Vigil Security can be found on our two websites: -
www.vigil-security.com
ww.vigildirect.co.uk




                                                     © Peter Lisney and Irun Business Intelligence 2009
Examples of Local Successes
• IRUN Canterbury’s latest Linked In success - just
  quoted for a 4.5K job directly as a result of a new
  connection made on Linked In.

• I met an IFA at BoB Networking last week, asking
  about Linked In and our Social Media and Internet
  Marketing services.

• He was excited at meeting, on Linked In, a new
  Business Rescue / Insolvency Practitioner to refer
  his clients to.

• Turns out it’s our client, and we created
  the Linked In updates that found him!
                                        © Peter Lisney and Irun Business Intelligence 2009
3 Steps To Success on
      LinkedIn:


    Start        Exchange         Build
Conversations   Information   Relationships




                                © Peter Lisney and Irun Business Intelligence 2009
Social Media - Measuring ROI
• Is time spent on social networking a cost or an
  investment?
• It depends on the results
Recommendations:
• Nonfinancial impacts (website traffic)
• Financial data (advanced Analytics)
• Plot social media activity against sales
  revenue, transactions, new customers, loyalty
  data and market research
                                  © Peter Lisney and Irun Business Intelligence 2009
Strategy
• Set objectives (Business & Marketing
  objectives)
Q: Who are my ideal customers?
A: Revisit your P&L --> bottom line
  – Local clients
  – National
  – International



                               © Peter Lisney and Irun Business Intelligence 2009
Setting Up an Account




                 © Peter Lisney and Irun Business Intelligence 2009
Basic Settings
• Edit your profile
• Add your picture
• Manage your account settings




                                 © Peter Lisney and Irun Business Intelligence 2009
Improving and Optimising Your Profile

• Select a profile headline that is keyword rich
  and says what you do and not who you are
• Make your profile ‘public’ so Google can see it
  and prospects can read it
• Add descriptions to your 3 websites
• Use keywords where ever possible
• Connect to your Twitter account and even a
  blog
                                   © Peter Lisney and Irun Business Intelligence 2009
Do's and Don'ts
• Do
  – Ask questions
  – Answer Questions
  – Post Interesting posts of others’
  – Engage
• Don't
  – Try to sell all the time
  – Be spammy
  – Be dull
  – Let LinkedIn consume you!

                                        © Peter Lisney and Irun Business Intelligence 2009
Linked In Etiquette

1. Don't say yes to an invitation from a person you don't really know
   (or have some connection with).
2. ALWAYS personalise an invitation to reflect where/when/how you
   met or the common ground or reason you wish to connect. Make it
   easy for the person to remember you and accept your invitation.
3. Don't send invitations to people who don't know you.
4. Don't put your email address under your name on your profile.
5. When you send an invitation, don't apologise.
6. Remind me how I know you.
7. Think about LinkedIn from the other person's perspective.
8. Keep things a little informal.


                                                  © Peter Lisney and Irun Business Intelligence 2009
Linked In Updates

•   To Sell or Not to Sell?
•   Services & offerings
•   Start conversations
•   Ask questions
•   Take a few minutes to think about a short-
    list of questions you might ask



                                 © Peter Lisney and Irun Business Intelligence 2009
Linked In Updates

• Answer questions
• Enter conversations, give informed
  opinions
• Don’t be inflammatory
• Repost topical information & events
• Special offers & guarantees
• Take a few minutes to think about a short-
  list of topics & events to post
                               © Peter Lisney and Irun Business Intelligence 2009
LinkedIn Groups
• Join relevant groups in your sector, and your target
  audience sectors
• A group gives you a reason to connect (required by
  LinkedIn)
• Use other people’s groups to find relevant people
  you may be interested in connecting with
• As the number of connections grows, create your
  own groups to engage, segment connections and
  connect with them appropriately.
                                        © Peter Lisney and Irun Business Intelligence 2009
Publish your Events




               © Peter Lisney and Irun Business Intelligence 2009
LinkedIn Pay per Click Ads

• Like Google and
  Facebook PPC
• Only pay when
  someone clicks
• Target your ads




                       © Peter Lisney and Irun Business Intelligence 2009
Setting Up Direct Ads




                 © Peter Lisney and Irun Business Intelligence 2009
Target Your Ads & Measure




                   © Peter Lisney and Irun Business Intelligence 2009
Measure Your LinkedIn KPI’s
• Number of connections (as long as they are
  meaningful)!
• Direct enquiries
• Sales
• Website visits - Google Analytics
• Advanced Analytics – Goals / Sales



                                 © Peter Lisney and Irun Business Intelligence 2009
Discussions / Answers




                © Peter Lisney and Irun Business Intelligence 2009
What else should you be doing?




                    © Peter Lisney and Irun Business Intelligence 2009
BoB – Best Networking Format
• It combines the best of all the other networking
  organisations

• It is professional, business-
  focussed, friendly, enjoyable, promotes your
  business, regular, not too
  regular, affordable, excellent web
  presence, structured but not too strict.

• If you’d like an invitation to visit
  (Canterbury, Ashford, Maidstone, or other areas), let
  me know.
                                      © Peter Lisney and Irun Business Intelligence 2009
Start a Blog – Wordpress.com




                    © Peter Lisney and Irun Business Intelligence 2009
Facebook page for fans




                 © Peter Lisney and Irun Business Intelligence 2009
FaceBook page for fans




                 © Peter Lisney and Irun Business Intelligence 2009
Hootsuite.com
• Can manage multiple accounts

• On multiple social networks

• Integrates Twitter, Facebook, LinkedIn, Blog
  etc into one panel.



                                  © Peter Lisney and Irun Business Intelligence 2009
What Next?
• Please complete our Feedback form

• Let us have your email address so we can send you a link to
  this presentation

• Register your account and start using it, find me and connect!

• Or email me back with your LinkedIn username, I will connect

• Contact IRUN for further support

                                             © Peter Lisney and Irun Business Intelligence 2009
Summary (Blended Optimisation)
                             Direct Mail       P.R.
              Field Mktg.                                 Joint Ventures


     Networking                                                        Teleseminars

  Testing &                                                                        Exhibitions
  Measuring                                                                         & Events

   Social                                                                               Print
 Networking                                                                           Advertising

    Social
 Bookmarking                                                                            SEO


     Multi-Media                                                           Blogging

                                                           Website
              Email Mktg.                                 Optimisation
                            Link Strategy   PPC/Banners



                                                          © Peter Lisney and Irun Business Intelligence 2009
A Bit About Irun
• Business development specialists who take the
  complexity & pain out of Internet
  Marketing, harnessing it to grow your business.
  How?
   –   Business Website Design
   –   Search Engine Marketing & Optimisation
   –   Customer Databases & Email Marketing
   –   Social Media Marketing
   –   Referral System (collects Feedback, Testimonials & Referrals)
   –   Ongoing Web Management

• Clients large and small UK wide including Holiday Inn
  Express, Abacus Accountants
  and Thames Water
                                                    © Peter Lisney and Irun Business Intelligence 2009
A Bit About Irun

Offers
• One to one, 60 minute Internet marketing clinic.
  Normally £120. Offer £90 (ex vat)

• Develop and manage your Social Media account(s).
  Normally £250 per month.
  Offer £199 per month (ex vat)

• Or if your website needs an overhaul arrange an
  appointment with one of our team

                                       © Peter Lisney and Irun Business Intelligence 2009
Any Questions?




             © Peter Lisney and Irun Business Intelligence 2009

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Linked in for Business Growth 20 Oct 2011

  • 2. Linked In for Business Growth – Tools & Strategies © Peter Lisney and Irun Business Intelligence 2009
  • 3. Context (Blended Marketing) Direct Mail P.R. Field Mktg. Joint Ventures Networking Teleseminars Testing & Exhibitions Measuring & Events Social Print Networking Advertising Social Bookmarking SEO Multi-Media Blogging Website Email Mktg. Optimisation Link Strategy PPC/Banners © Peter Lisney and Irun Business Intelligence 2009
  • 4. Today’s Workshop • Intros: Attendee Objectives / Challenges • Why use Social Media? Why Linked In? • Examples of Business Successes via Linked In • Review your Business & Marketing Goals • Who am I trying to target? © Peter Lisney and Irun Business Intelligence 2009
  • 5. Today’s Workshop • Setting up an account & profile • LinkedIn Etiquette • Groups, Events, Ads, Discussions, Answers • What else should I be doing? • What Next? © Peter Lisney and Irun Business Intelligence 2009
  • 6. Introductions • 30 second pitch (USP’s) • Attendee Objectives for today / Challenges © Peter Lisney and Irun Business Intelligence 2009
  • 7. Why Use Social Media? • Social Media can (if used properly) help you or your brand stay ‘top of mind’ with your ideal prospects and customers • If you have a relationship, when they’re in the market, you’re in contention and you’re above others who don’t © Peter Lisney and Irun Business Intelligence 2009
  • 8. Why LinkedIn? • 120m+ professionals around the world as of August 4, 2011 • 26m+ members in Europe • 6m+ members in the UK © Peter Lisney and Irun Business Intelligence 2009
  • 9. More Facts About LinkedIn • Professionals are signing up to join LinkedIn at a rate that is faster than two new members per second. • The company is publicly held and has a diversified business model with revenues coming from hiring solutions, marketing solutions and premium subscriptions. • LinkedIn has 1,515 full-time employees up from 1000 in Jan 11 and from 500 at the beginning of 2010. © Peter Lisney and Irun Business Intelligence 2009
  • 10. Facts About LinkedIn • All 2011 Fortune 500 companies have executives that are LinkedIn members • Linked In’s corporate hiring solutions are used by 75 of the Fortune 100 companies • More than 2 million companies have LinkedIn Company Pages • LinkedIn represents a valuable demographic for marketers with an affluent & influential membership © Peter Lisney and Irun Business Intelligence 2009
  • 11. Why Use Linked In? • Get to know other local businesses • Learn from others Worldwide • Share your ideas and experience • Find new suppliers • Find new customers (Sales!) • Find new employees • UK Companies on LinkedIn © Peter Lisney and Irun Business Intelligence 2009
  • 12. IRUN and LinkedIn Corporate Policy & Strategy • All members are to have an account • Use this to publish events and market • For clients that sign up, use to support marketing strategy © Peter Lisney and Irun Business Intelligence 2009
  • 13. Examples of Local Successes • Mike Cruse, Vigil Security • Having been on Linked-In since February this year – an earlier attempt in December 2010 was abandoned due to ignorance of the process – I was contacted seemingly out of the blue by a security consultant, requesting that we connect. Having undertaken a profile check, I decided to agree. A little while later, I received an e-mail asking me if I/my company would be interested in quoting for an electronic security project in the South-East. I was happy to say “Yes” and was contacted with details of the site and a meeting date. • What I could never have imagined was the sheer size of the project, which has involved proposals of between £140K & £160K. We have gone through the first 2 stages of a 3 stage review and now await the sign-off from the money-men. • Why did this take place? According to the security consultant, it was initially because my profile popped up on the Linked-In radar. Having been happy with my profile, the consultant was then very happy with the details found on our company’s website and decided to ask if we were interested. © Peter Lisney and Irun Business Intelligence 2009
  • 14. Examples of Local Successes • Would we have achieved this without Linked-In? Highly unlikely! • How do both my directors and I feel about Linked-In? Very enthusiastic! • Would we recommend the best use of Linked-In? Absolutely! • More information about Vigil Security can be found on our two websites: - www.vigil-security.com ww.vigildirect.co.uk © Peter Lisney and Irun Business Intelligence 2009
  • 15. Examples of Local Successes • IRUN Canterbury’s latest Linked In success - just quoted for a 4.5K job directly as a result of a new connection made on Linked In. • I met an IFA at BoB Networking last week, asking about Linked In and our Social Media and Internet Marketing services. • He was excited at meeting, on Linked In, a new Business Rescue / Insolvency Practitioner to refer his clients to. • Turns out it’s our client, and we created the Linked In updates that found him! © Peter Lisney and Irun Business Intelligence 2009
  • 16. 3 Steps To Success on LinkedIn: Start Exchange Build Conversations Information Relationships © Peter Lisney and Irun Business Intelligence 2009
  • 17. Social Media - Measuring ROI • Is time spent on social networking a cost or an investment? • It depends on the results Recommendations: • Nonfinancial impacts (website traffic) • Financial data (advanced Analytics) • Plot social media activity against sales revenue, transactions, new customers, loyalty data and market research © Peter Lisney and Irun Business Intelligence 2009
  • 18. Strategy • Set objectives (Business & Marketing objectives) Q: Who are my ideal customers? A: Revisit your P&L --> bottom line – Local clients – National – International © Peter Lisney and Irun Business Intelligence 2009
  • 19. Setting Up an Account © Peter Lisney and Irun Business Intelligence 2009
  • 20. Basic Settings • Edit your profile • Add your picture • Manage your account settings © Peter Lisney and Irun Business Intelligence 2009
  • 21. Improving and Optimising Your Profile • Select a profile headline that is keyword rich and says what you do and not who you are • Make your profile ‘public’ so Google can see it and prospects can read it • Add descriptions to your 3 websites • Use keywords where ever possible • Connect to your Twitter account and even a blog © Peter Lisney and Irun Business Intelligence 2009
  • 22. Do's and Don'ts • Do – Ask questions – Answer Questions – Post Interesting posts of others’ – Engage • Don't – Try to sell all the time – Be spammy – Be dull – Let LinkedIn consume you! © Peter Lisney and Irun Business Intelligence 2009
  • 23. Linked In Etiquette 1. Don't say yes to an invitation from a person you don't really know (or have some connection with). 2. ALWAYS personalise an invitation to reflect where/when/how you met or the common ground or reason you wish to connect. Make it easy for the person to remember you and accept your invitation. 3. Don't send invitations to people who don't know you. 4. Don't put your email address under your name on your profile. 5. When you send an invitation, don't apologise. 6. Remind me how I know you. 7. Think about LinkedIn from the other person's perspective. 8. Keep things a little informal. © Peter Lisney and Irun Business Intelligence 2009
  • 24. Linked In Updates • To Sell or Not to Sell? • Services & offerings • Start conversations • Ask questions • Take a few minutes to think about a short- list of questions you might ask © Peter Lisney and Irun Business Intelligence 2009
  • 25. Linked In Updates • Answer questions • Enter conversations, give informed opinions • Don’t be inflammatory • Repost topical information & events • Special offers & guarantees • Take a few minutes to think about a short- list of topics & events to post © Peter Lisney and Irun Business Intelligence 2009
  • 26. LinkedIn Groups • Join relevant groups in your sector, and your target audience sectors • A group gives you a reason to connect (required by LinkedIn) • Use other people’s groups to find relevant people you may be interested in connecting with • As the number of connections grows, create your own groups to engage, segment connections and connect with them appropriately. © Peter Lisney and Irun Business Intelligence 2009
  • 27. Publish your Events © Peter Lisney and Irun Business Intelligence 2009
  • 28. LinkedIn Pay per Click Ads • Like Google and Facebook PPC • Only pay when someone clicks • Target your ads © Peter Lisney and Irun Business Intelligence 2009
  • 29. Setting Up Direct Ads © Peter Lisney and Irun Business Intelligence 2009
  • 30. Target Your Ads & Measure © Peter Lisney and Irun Business Intelligence 2009
  • 31. Measure Your LinkedIn KPI’s • Number of connections (as long as they are meaningful)! • Direct enquiries • Sales • Website visits - Google Analytics • Advanced Analytics – Goals / Sales © Peter Lisney and Irun Business Intelligence 2009
  • 32. Discussions / Answers © Peter Lisney and Irun Business Intelligence 2009
  • 33. What else should you be doing? © Peter Lisney and Irun Business Intelligence 2009
  • 34. BoB – Best Networking Format • It combines the best of all the other networking organisations • It is professional, business- focussed, friendly, enjoyable, promotes your business, regular, not too regular, affordable, excellent web presence, structured but not too strict. • If you’d like an invitation to visit (Canterbury, Ashford, Maidstone, or other areas), let me know. © Peter Lisney and Irun Business Intelligence 2009
  • 35. Start a Blog – Wordpress.com © Peter Lisney and Irun Business Intelligence 2009
  • 36. Facebook page for fans © Peter Lisney and Irun Business Intelligence 2009
  • 37. FaceBook page for fans © Peter Lisney and Irun Business Intelligence 2009
  • 38. Hootsuite.com • Can manage multiple accounts • On multiple social networks • Integrates Twitter, Facebook, LinkedIn, Blog etc into one panel. © Peter Lisney and Irun Business Intelligence 2009
  • 39. What Next? • Please complete our Feedback form • Let us have your email address so we can send you a link to this presentation • Register your account and start using it, find me and connect! • Or email me back with your LinkedIn username, I will connect • Contact IRUN for further support © Peter Lisney and Irun Business Intelligence 2009
  • 40. Summary (Blended Optimisation) Direct Mail P.R. Field Mktg. Joint Ventures Networking Teleseminars Testing & Exhibitions Measuring & Events Social Print Networking Advertising Social Bookmarking SEO Multi-Media Blogging Website Email Mktg. Optimisation Link Strategy PPC/Banners © Peter Lisney and Irun Business Intelligence 2009
  • 41. A Bit About Irun • Business development specialists who take the complexity & pain out of Internet Marketing, harnessing it to grow your business. How? – Business Website Design – Search Engine Marketing & Optimisation – Customer Databases & Email Marketing – Social Media Marketing – Referral System (collects Feedback, Testimonials & Referrals) – Ongoing Web Management • Clients large and small UK wide including Holiday Inn Express, Abacus Accountants and Thames Water © Peter Lisney and Irun Business Intelligence 2009
  • 42. A Bit About Irun Offers • One to one, 60 minute Internet marketing clinic. Normally £120. Offer £90 (ex vat) • Develop and manage your Social Media account(s). Normally £250 per month. Offer £199 per month (ex vat) • Or if your website needs an overhaul arrange an appointment with one of our team © Peter Lisney and Irun Business Intelligence 2009
  • 43. Any Questions? © Peter Lisney and Irun Business Intelligence 2009

Editor's Notes

  1. Of course, twitter and social media in general are just one spoke in the wheel of activities you can use to promote your business and website.(Read list anti-clock from MultiMedia).If you have a good product or service, a high Gross margin and spare capacity, Irun have the tools and experience to deliver:More EnquiriesBetter Conversion RatesHigher Customer RetentionCross-Sell & Up-Sell…A Bigger Return on your Marketing Investment
  2. Of course, twitter and social media in general are just one spoke in the wheel of activities you can use to promote your business and website.(Read list anti-clock from MultiMedia).If you have a good product or service, a high Gross margin and spare capacity, Irun have the tools and experience to deliver:More EnquiriesBetter Conversion RatesHigher Customer RetentionCross-Sell & Up-Sell…A Bigger Return on your Marketing Investment