1. Training For Recruitment Consultants
3 Core Skills You Must Develop
Training For Recruitment Consultants
3 Core Skills You Must Develop
Training for recruitment consultants is vital in any recruitment business that you want to grow.
People grow a business. Especially individual recruitment consultants that can bill and
perform to a high level. Here is a reminder of the seven core recruitment consultant skills you
must ensure your recruiters have.
1. Communication Skills
You might think this would be a given. Let's think through this together. There is a saying that
you cannot 'not communicate'. So communication falls into a number of different categories,
from the way you speak to someone, how you use your body, through to how you engage
with individuals in a public place or on the phone. The good news is that good
communication skills can be taught. Not everyone is a natural from the first day. If you have
ever sent any of your consultants on a presentation skills course, you will know that some
basic skills and principles can be taught.
2. Relationship building
This is a natural ability from being able to communicate. If someone struggles to connect with
others, or build easy relationships, you will have a problem. Sorry to be blunt, but it is true.
This is a vital ingredient that any recruitment consultant must have in their skills tool box. I
agree that there may be some people we get along with better than others but when you are
in a sales position, you have to learn how to adapt your style and build relationships. Here is
a top tip. Be interested in others. Think about them first, ask questions and you will soon be
in rapport and on the road to building a solid business relationship.
3. Persistence
Did you know that as a general room of thumb in selling is that you need seven touch points?
It is rare that any of us buy something on the first interaction unless it is a commodity sale.
When it comes to selling people or a company; which is the premise of recruitment, you will
need a number of touch points.
This can be developed in a number of ways from meeting for coffee, sending an email,
connecting on LinkedIn, or even to chatting on the phone or sharing a helpful article.
The disappointing thing is that many recruitment consultants give up way too soon. In fact
one statistic says that less than 48% of people will never follow up with a prospect. The real

2. shocker is that just over 10% of people make more than three contacts and then they stop.
When you know that over 80% of sales are made after the fifth contact, you can clearly see
why persistence pays off. An easy way to address this is to share these figures with your
team. Make sure that when you are training your recruitment consultants, you have a system
in place where you can monitor their activity. These steps alone will probably double their
billing results. Trust me, they will thank you for it.
And now to learn more about training your recruiters you can get FREE access to our tips by
visiting Centred Excellence at http://www.Centredexcellence.co.uk
Nicky Coffin has over 15 years' experience running her own recruitment agency and helping
other recruitment business owners to grow theirs - Rapid Results For Recruitment Agencies
an Expert on training for recruitment consultants. For Rapid Results For Recruitment
Agencies visit our Centred Excellence website.